Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews of Sokha Angkor Resort

5 out of 5
Sokha Angkor Resort
National Rd No 6 & Sivatha St. Junction, Crnr. Rd to Pub St. & Rd to Airport, Siem Reap

Reviews

9.2

Wonderful

Rating 10 - Excellent. 528 out of 868 reviews" "
Rating 8 - Good. 289 out of 868 reviews" "
Rating 6 - Okay. 35 out of 868 reviews" "
Rating 4 - Poor. 7 out of 868 reviews" "
Rating 2 - Terrible. 9 out of 868 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An hotel which earns all the stars
Stayed 2 nights in Mar 2024

8/10 Good

Clarence

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Facilities were worn. Needs to be upgraded and refreshed. Staff were friendly and professional.
Stayed 4 nights in Nov 2023
Response from Pichy on 21 Nov 2023
Dear Clarence, we would like to express our sincere thanks for your kind comment and your valuable time to leave your feedback on your recent stay at our resort. Please allow us to apologize for the unexpected things during your stay. Your compliment is very important to improve our service and facility. We will capture and report to our manager accordingly. Looking forward to the pleasure of meeting again in the future. Best Regards, Chhorm SreyPich (Ms.) E-commerce

10/10 Excellent

Patrick

Stayed 3 nights in Aug 2023
Response from Pichy on 21 Aug 2023
Dear Patrick,Greetings from all of us at Sokha Angkor Resort!Thank you for choosing to stay with us during your trip to Siem Reap, Cambodia. I am truly happy to learn that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you. My staff and I look forward to welcoming you back to the hotel in the future.Kind regards,Chhorm SreyPich Ecommerce

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. The restaurant serves very good breakfast with excellent food choices for Westerners and Asians. Food and wine are decent for dinner. The staff and the manager (Steve) were very hospitable. We always enjoyed the food and services when we dined there. The area surrounding the resort is empty with nothing worth seeing. A ride to the main drag downtown is just about five minutes away which makes up for the lack of activities around the resort. I definitely made a good choice by staying at this resort after seeing all other hotels in Sapa.
Response from Pichy (Ms.) on 31 Jan 2023
Dear Alan,Greeting from Sokha Angkor Resort,Thank you for taking the time to write about your recent experience. It is a pleasure to hear that you had a magnificent stay with us and thank you very much for your compliments. It was a pleasure to have been served to you. I hope to have the opportunity of welcoming you back to the Kingdom of Wonder in the near future. Best regards, Hotel Management.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for Family
Nice clean hotel, but a bit old and no vibe. Price is right but if you are looking for excitement stay closer to Pub Street.
Stayed 3 nights in Jan 2023
Response from SreyPich CHHORM (Ms.) Ecommerce on 27 Jan 2023
Dear Gary, Thank you very much for sharing your kind comments while being here with us at Sokha Angkor Resort. We are delighted to read your kind feedback. We are confident that every guest will get the same excellent treatment. Nothing could have been happier than having known that all of our guests are happy. Looking forwards to offering the same for all customers and looking forward to welcoming you back home. Yours sincerely,

8/10 Good

Thomas, Laguna Niguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort about 8 years ago. Things are difficult due to COVID and this hotel has not many visitors. The hotel staff are very polite. Overall, nice hotel but it is a 4 star hotel.
Response from SreyPich CHH on 26 Dec 2022
Dear Thomas,Greeting from Sokha Angkor Resort!Thank you very much for taking the time of sharing your great memorable experience here.I am delighted to read your kind feedback regarding the hotel’s facilities and attentive service here. We hope the situation is getting better very soon. I will personally share those kind comments with the team as it truly serves as an encouragement.I hope to have the opportunity of welcoming you back to the Kingdom of Wonder and we hope Sokha Angkor Resort will still remain your choice of stay on your next visit.Your Sincerely,SreyPich CHH

10/10 Excellent

Anne, Provo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. We loved our stay in every way!
Stayed 3 nights in Nov 2022
Response from Pich on 21 Nov 2022
Dear Anne,Greeting from Sokha Angkor Resort, thank you for taking the time to write about your recent experience.It is a pleasure to hear that you had a magnificent stay with us and thank you very much for your compliments. We are glad that our hotel facilities and its location were well treated, it was a pleasure to have been served to you.I hope to have the opportunity of welcoming you back to the Kingdom of Wonder in the near future.Best regards,Hotel Management.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay, amazing value.
LOVED this hotel. It was big and beautiful. The pool area was lovely, the breakfast was amazing. The service and genuine smiles were everything. Would go back in a heartbeat. In fact we were seriously trying to extend our stay there... Its really wonderful there. Great massages too!
Stayed 2 nights in Jan 2020

8/10 Good

Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with good accessibility
Location is good and convenient to go to Pub Street. Room is spacious. The breakfast has considerable amount of varieties to choose. However, the food in the restaurant is expensive as compared to those in the Pub Street. The SPA is reasonable but the clothing might need to be renewed.
Angkor Wat
Food in hotel restaurant
Pub Street with varieties of restaurant and good beer
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Siem Reap
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Nick, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
I can't recommend this resort enough. Location is very convenient, but it was the staff that made the difference. From beginning to end it was a pleasure being there. Everyone was friendly, helpful, and made you feel like family (first name basis). Pool is beautiful, food on-site is excellent, and the rooms are very clean. Highly recommend (and I'm picky).
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was situated slightly out of the centre but still within walking distance. We frequently took one of the tuktuks waiting outside the reception. Being slightly out of the centre it was an oasis of calm in what was a busy town centre. Would recommend one of the pool facing rooms for the view & balcony. Reception service was very good, especially when we had problems with a phone. Also concierge provided excellent restaurant booking service and tuktuk transport.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff. Nice breakfast. Lined up our tours and transportation.
Stayed 1 night in Dec 2019

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to town. Service is excellent
Stayed 5 nights in Nov 2019

4/10 Poor

Lia, Atlanta, GA

Travelled with family
Disliked: Staff & service, amenities
I was incredibly disappointed with the checkout process and it ruined my entire experience. Not only did it take a prolonged period of time, more than I believe is expected. When I finally went up to follow-up on why it was taking so long they told me they were "counting the items." Once they finally completed the counting I was told that I had consumed items that I did not ever consume. When I told them I had not consumed them they said I needed to "check with my friend," I told them that my "friend" who is my fiance was with me the entire time and that if any of us had consumed anything we would have told them. Then they tried to get me to sign a receipt on the goods consumed and told me they "would put zero on it." I told them I would not simply sign an incomplete form and they continued to insist that it was required for all guests. However, when I asked our cousin who was traveling with us he informed us that he did not have to sign any such document.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in only three 5-star hotels (counting this hotel as the third) and I'm certain the Sokha Angkor is the overall best hotel I've ever stayed in. The price was no more than many of the 3 or 4-star hotels I've used.. Without paying for anything but their lowest priced room, my room was probably the most spacious and finely appointed room I've ever stayed in. It had a lot of very expensive, beautiful hard wood furniture in it. The included breakfast options were probably the most numerous I've ever enjoyed in a hotel. with both Cambodian and Western choices. The staff were abundant and always eager to help!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price Good customer service Beautiful place Will come back again
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly, welcoming & very helpful. Amazing service!!
Stayed 3 nights in Sep 2019

10/10 Excellent

Kmc, Virginia, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and pool were gorgeous and the staff was wonderful. The room was spacious and comfortable and the location was good.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel (by Russell P)
Awesome hotel, it was visually stunning and close to all the attractions (Angkor Wat, which was just a running’s distance away, Pub Street and night market, to name just a few). I originally checked in to the junior suite for two nights and then extended it to four. The staff at the lounge was very friendly and knowledgeable. The food on-site tasted great and had a wide variety of selections (Japanese, Western, Khmer traditional food). The spa was great as well. The massage therapists are obviously very experienced, and my time at the spa allowed me to relax and unwind with ease. The only down side is a little woody smell at the SPA.
Stayed 2 nights in Sep 2019

10/10 Excellent

Juan, Chile

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff friendly, helpful and efficient. Excellent breakfast.
Stayed 3 nights in Aug 2019

10/10 Excellent

Seng Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Staffs are friendly and knowledgeable
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable, great food and close proximity to all activities. Only thing is that breakfast spread could be much better.
Stayed 2 nights in Aug 2019

10/10 Excellent

ara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Las Vegas
It was the best in terms of friendliness of staff, service comfort location I would recommend it to everyone Thank you
Stayed 2 nights in Jul 2019

10/10 Excellent

Alina, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, very friendly staff, very good amenities. We enjoyed a wonderful massage at the spa after a sunrise visit to Angkor Wat.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful service. Great location. Breakfast was my favorite. So many delicious options. Was my first time at a 5-star hotel. Would love to come back again with my family and enjoy some of the hotel amenities (pool, spa, etc.)more the next time I go to Siem Reap
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay at Sokha. Would recommend to stay here on your trip to Siem Reap
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a beautiful place. The room is good sized. Extremely helpful staff. I loved this hotel. If I ever go back to Siem Reap I’ll be staying at this hotel.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was great. Really easy to get into town. The place was spotlessly clean. Service wasn’t great, slow at the bar when it was empty, we sent back a pizza that the waiter misunderstood the order. We got the same one back with a bit cheese thrown on and reheated. We did laugh about it, but its not cheap so really expect a fresh one. Good location if you are travelling with friends or as a couple, but not great for kids. Not many kids in the hotel over Easter holidays so they were a bit bored.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location; very polite staff; nice pool area
Stayed 5 nights in Mar 2019

10/10 Excellent

Chong, Petaling Jaya, Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience right from the airport pickup to arrival at the hotel. Although we arrived hours before the check-in time, we were made welcome and comfortable during our wait. The front office staff were excellent, and check-in was absolutely hassle free. The room was well-maintained, and housekeeping did an excellent job daily. The staff were friendly and helpful in pointing out places of interest, as well as in assisting to arrange day tours. The hotel is well located, with many restaurants and several shopping malls within walking distance. A 15 minute walk (or a short tuk tuk ride) took us downtown to the Old Market, Pub Street, the Made in Cambodia Market, and other places of interest.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Resort was beautiful but room air con didn’t sufficiently cool the room.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and the staff was so friendly and helpful. The guestrooms and hotel overall are beautiful and we plan to go back and stay there again
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the salt water swimming pool. Jasmine spa was my best experience in Cambodia. Staff and massues was excellent.
Stayed 1 night in Mar 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Beautiful resort and exceptional service!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic 5 star hotel centrally located in downtown Siem Reap. Minutes from the Old Market, the Night Market, and Pub Street. Very easy to get to Angkor Wat as well and will arrange transportation for your day tours
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, very nice pool, friendly staff. very beautiful resort.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Such a nice place, especially the reception and concierge team! There was one lady, her name starting with 'D, she will do whatever she can do to help you.. Love the pool and spa area! Relaxing, peaceful environment and a good variety of food.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was excellent. The service and staff were excellent. Lovely lobby and decorations for the holiday. Room was well appointed, clean and comfortable. The pool was the highlight for me. It was one of the reasons that we chose this hotel and it did not disappoint. However, it was disappointing that the pool closed early due to private dinners in the pool area. I do not think this is a fair policy. Hotel guests should have full use of the facilities during their stay. The spa service was also a disappointment. We were offered a 30% discount, only to find (upon receiving our bill) that we could not apply the discount to any of the services we received because they were already discounted. This was not communicated either verbally or in any fine print when we arranged the reservation. A dishonest practice that left a bitter taste. Do get a pool with a balcony and pool view. The location is good. Service is good. Food and drink is overpriced. That is to be expected at a resort, but for Cambodia the prices were just excessive. The little supermarket across the road is very convenient. Make use of it. Siem Reap is a great tourist town and the Angkor Complex is amazing. Recommended.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This hotel is amazing! Beautiful and great service. Staff is always helpful and friendly.
Stayed 2 nights in Dec 2018

6/10 Okay

KH

Liked: Property conditions & facilities
The attitudes and services of the restaurant staff can be improved further. Housekeeping services are not up to standard, toiletries, tissue papers, slippers, bathroom towels and bathrobes taken are not replaced at times. We were there for 4 nights and this was our experience: 5 star hotel with 3 star services.
Stayed 4 nights in Dec 2018

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is very nice. We used the spa after going around sightseeing in Siem Reap after checking out before evening flight. Took shower to wash off sweat, then Massage is very comfortable to heel tired body.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly snd helpful staff. Loved the free 15 minute foot massage! Nice pool.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were meldews & mold in the shower! Considering a five star hotel, this is the worst that we’ve ever been!! Hotel needs update & should change the towels to newer ones. There are many more 5-star choices in Angkor Wat with a better price; we’ve been in Siem Reap a few times, but this is the definitely not up to par.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the centre of Siem Reap. Staff are very conscientious and attentive. Hiighly recommended.
Stayed 3 nights in Dec 2018

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siem Reap November 2018
Wonderful resort hotel in the center of Siem Reap. I highly recommend.
Stayed 13 nights in Nov 2018