Minibar, in-room safe, desk, blackout curtains

Reviews of The Seagull On The Bund

4 out of 5
The Seagull On The Bund
60 HUANGPU ROAD, SHANGHAI, 60, Shanghai, PVG

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 190 reviews" "
Rating 8 - Good. 66 out of 190 reviews" "
Rating 6 - Okay. 45 out of 190 reviews" "
Rating 4 - Poor. 29 out of 190 reviews" "
Rating 2 - Terrible. 14 out of 190 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sandie

Disliked: Staff & service, room comfort
Charm stops at the front desk
Though location is great right on the bend the front desk staff makes this a very uncomfortable hotel. The rooms are large for China but they are kept wat to warm and the WiFi strength is very poor. I can’t recommend this hotel
Stayed 4 nights in Nov 2018

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Great view but bathroom tired looking
The room itself was good size & clean, however the bathroom is in need or renovating. Whilst the bathroom was clean, there were sign of mould in the silicone, plus some fittings either didn't work or were coming away from the walls. Good view from the hotel for the Bund albeit the windows were dirty on the outside, but if you want to see more of the Pudong skyscrapers you have to tweak your head or just walk to the stairs. There's a sectioned off walkway just outside to get some good pics too. The Bund is walkable distance & about a 10-15 min walk to nearest metro.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Room comfort
Great rooms, and great location!!
Loved the view from my room. Almost magical. The Bund is a great place to exercise every morning, enjoy a nice run, and watch the locals flying their kites, and do Thai Chi. The only issue with this hotel is the communication. The staff doesn’t speak English, and sometimes this can be troublesome. The property needs to be updated, but it is still a great place to stay, because of the great views!!
Stayed 6 nights in Aug 2018

6/10 Okay

Fern, Alberta canada

Disliked: Staff & service
Hard to find English speaking people.. view was amazing.. location was great... buffet food was cold
Stayed 2 nights in Sep 2018

6/10 Okay

William

Liked: Room comfort
Disliked: Staff & service
Great location, disappointing staff and billing
We loved the location and views of the Shanghai skyline from our room. The location and view could not be beat. I am disappointed in the reception desk staff. We were charged for a rollout bed even though we had paid for a room for 3 adults. The staff was rude to put it mildly. They walked away and ignored us rather than discuss the siutation. They did the same when we asked about documentation of our deposit return. This is no wa to treat guests.
Stayed 3 nights in Aug 2018

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the View of Shanghai
This is an older hotel BUT in an excellent location on the Huangpu River separating Old Shanghai from Pudong ( new Shanghai). It is easily walk able to the Bund and a short ride under the river to Pudong. The service was VERY accommodating and they solved any problems we had at once. (We had booked a city view instead of River view. They moved us and put us on a higher floor I highly recommend this hotel for it's views, service and availability to all sites
Stayed 1 night in Jul 2018

4/10 Poor

Ann, Nashville TN

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs repairs
Hotel is in an excellent location but needs to be cleaned. Carpeting on 3rd and 4th floor were filthy with dark tracks from elevator to each room. I opened curtains to see what should have been a breathtaking view and the windows were covered in crud on the inside! One room had no bar items and the other had exploded coke can and mess still in it. Changed rooms because ours would not get above 80
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2018

8/10 Good

Mostafa, Cairo

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient hotel
The last cation is great on the bund and close to most of the attractions and restaurants they gave us an upgrade to a river view room which is spacious with a good bathroom it is fully equipped though the furniture is old the breakfast is excellent the staff are doing their best though their English is limited the value of money is very good

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Seagull
The language barrier was strong. The room was ok. We weren't able to regulate the temp. Breakfast buffet was good. The staff was helpful if they understood us. The view from the room was breathtaking. Great location!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall experience good. Buffet breakfast good. The only complaint was the slow internet service to the point that it sometimes did not work at all. Since it was free the security was nonexistent. No CNN on the TV
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location.
Good service, very friendly people. The room is clean, except the winder is a little bit dirty.
Stayed 10 nights in Mar 2018

6/10 Okay

angela

Disliked: Staff & service, room comfort
I booked a king and they kept insisting I "upgrade" to two twins. Tiny older room. Old bathroom.

6/10 Okay

Elizabeth

Disliked: Cleanliness
Not luxury but excellent location
Excellent location. Hotel a little tired and bathrooms in need of deep clean or modernisation. Towels and bed linen good. Breakfasts plentiful but cold. Reasonable VFM given the views from the windows and the proximity of all major attractions

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER. Read before booking!
Seriously the WORST hotel I’ve ever stayed in. We tried numerous times to ask them to pick us up from the Shanghai train station and they wouldn’t. So we figured we would try our best to navigate a taxi upon arrival. We got a taxi and asked to take us to the hotel, he couldn’t understand so we decided to call the hotel and ask them to talk to the taxi driver. After getting transferred 6 times back and forth, they acted like I hadn’t even reserved a room yet. Kept asking if I was staying for one night or two, so on and so forth. The taxi driver was getting frustrated and decided to leave. The hotel was of NO help to us and we “felt” stranded a mile and a half away with 5 bags in hand. Fast forward to our arrival at the hotel and it is in the worst location possible. Looks as though it’s behind a dark alley with trash surrounding and in order to get inside you have to walk through a group of 20 smokers literally standing RIGHT outside the front door. Not to mention, the whole hotel is “apparently” smoke free but our room smelt as though someone was under the best lighting cigarette after cigarette all night long. We got zero sleep. I wouldn’t recommend this hotel on my worst enemy it’s seriously THAT bad. 0/5 stars, and I’ve never given anything that in my entire life.
Stayed 3 nights in Jan 2018

8/10 Good

linda, shanghai china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close city
Nice view. Like it . I will come back next time . Room clean. Service good
Stayed 1 night in Jan 2018

6/10 Okay

Patrick, seattle, Wa.,USA

Liked: Cleanliness, staff & service
Nice stay for a quick one night lay over. Facility is a bit behind in replacing carpet, etc. but more than adequate to our needs.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay at Seagull
My stay at Seagull was pleasant and comfortable. The only suggestion I have is possibly providing lotion in the room.
Stayed 1 night in Dec 2017

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little worn. Amenities were nice. Breakfast quite good. Location outstanding for enjoying The Bund, the French Concession, and old town.
Stayed 3 nights in Oct 2017

6/10 Okay

Doug, Ohio

Liked: Staff & service
Hotel on the North Bund
the hotel location was good but the hotel had a musty smell from the time you walk in. the room had a great view and with a little work the hotel could be great again. there was black mold in the grout on the bathroom and in the shower. good location walking distance to the bund.
Stayed 3 nights in Aug 2017

6/10 Okay

Karen, New Westminster, Canada

Liked: Staff & service
Disliked: Cleanliness
Great location, poor upkeep
Couldn't have booked a better location to see the Bund. So close as just a walking distance across a small bridge. Hotel staff were pleasant and spoke very fluent English. Rooms are not well maintained beyond the bed and toilet. When I shut the bathroom door there was a HUGE wad of hair that had built up showing how the rooms are not cleaned well. This was the case for other parts of the room. I went to plug in my phone behind a side table and you could see how dusty it had gotten in behind. I couldn't run bathwater - only have a shower in my room which they made a faint attempt to fix in the three days I was there. They did offer to move me but to a different floor, and not the king sized bed I had booked. I ended up going to my friends room to have a bath....original hair dryers on the walls and not convenient to use. Need to upgrade. Breakfast buffet was one of the worst I've ever had in my travels. The cooked food was not of good quality. If you can put all of this aside, this hotel has great value for the location.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT LOCATION IN SHANGHAI
I stayed here in 2010 and chose it again not only because it has a fine view of the Bund but it is very close to the cruise ship terminal & we had arrived by ship from Hong Kong. We took an Executive Suite and it is much bigger but actually they are on the 4th & 5th floors, whilst the Scenic Standard rooms are on the 9 -11th floors & maybe have a better view of the Bund & illuminations ! Either way it is worth paying the small extra for the Bund view. My only comment would be that they are a bit difficult to get hold of directly. ( Essential to take small supply of toilet paper when ever you go out as restaurants do not supply it ! - even the good ones ! )

6/10 Okay

Ahmed, US

Liked: Room comfort
Used to be much better
The floor I stayed in is not renovated, every thing looks and feel old.

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and comfortable room
We thoroughly enjoyed our stay at the Seagull on the Bund. The location was perfect, the hotel beautiful and the staff very helpful.

8/10 Good

Paul

Liked: Staff & service
Location is fantastic. Steps away from the Bund.

4/10 Poor

Ruby

Disliked: Cleanliness, property conditions & facilities, room comfort
Just say no
This was probably once a nice building at the edge of the Bund. That's all it has to recommend it. Musty, smelly, nothing very clean, and staff out of 1978--I went to the half-empty restaurant at 7 pm, for instance, and asked if I could order and was told they were busy cleaning and I had to wait 15 minutes. 40-watt bulbs, slimy carpets, no gym--for $30 a night maybe but not for $150.

6/10 Okay

MUHAMMAD

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
They would not accept my booking,
They would not accept my booking "they rejected it" then went to charge me the full rate. As Shanghai was booked out I was stuck. They were arrogant rude and to anyone reading this never stay there if fact tell anyone you know they are ripoff artist.

8/10 Good

ScotAussie

Liked: Staff & service, property conditions & facilities
Good location
Shanghai is a large city but the central city river area is fairly compact and this hotel location is good for walking and touring that city experience. There are a number of bars and restaurants in the area that are a good mix of local and semi-western bars also. Make sure to get a river view room - by far the best part of the hotel is the nice older atmosphere along with great views of the Bund and Pudong along the river. The hotel rooms are normal Chinese standard with very hard beds. The hotel facilities are also normal Chinese standard with very poor internet, largely inedible breakfast catering, no hotel bar facility at all and very smoky common areas. There is the Metro and there are plenty of taxis around for heading out to other parts of Shanghai such as the French quarter or business meetings. It is somewhat similar to the other older hotel across the street - the Astor House, but the Seagull has much better room views.

8/10 Good

usha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, london

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, excellent views
Older hotel but in good condition and in an Excellent location for the Bund and Nanjing Road. Spacious rooms with good facilites and rooms facing the Huangpu have a fantastic view. Definitely recommend for practicality, value and location.

10/10 Excellent

boya, concord california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great, but i din't like the room without window.

8/10 Good

Wendy M., Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So-so but great location.
We were 3 people in a room and they literally crammed in the 3rd bed which we paid extra for which barely gave us room to move. The hotel is clean, beds comfortable and it has air and a hot shower. The best thing is it is minutes walk from The Bund. The hotel staff were great.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
old hotel, beautiful views
beautiful hotel, needs renovation.

8/10 Good

VENKATRAGHAVAN, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venkat
Overall satisfactory.

6/10 Okay

Verified traveller

Disliked: Staff & service
Good but could be great.
Great location, great view, great building character. Unfortunately it could be so much better if the staff cared more about customer service and satisfaction....and the widows should be cleaned once in a while, the dirt really spoils an otherwise great view.

10/10 Excellent

Donny, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean
Right by the river front . Great location photo shot .

6/10 Okay

Michael y.

Liked: Cleanliness, staff & service, room comfort
if you need internet for your trip beware
Overall the hotel is ok with its price. The biggest problem with this hotel is internet speed and WiFi. There is no WiFi in this hotel. The internet speed is very very poor, I mean 2G may be faster then it. I downloaded a 10 MB PPT to took more then 3 minutes and the best speed I have seen is about 60KB. If you need internet to get some work done, look somewhere else for you trip.

4/10 Poor

paul, AUSTRALIA

Disliked: Staff & service, property conditions & facilities, room comfort
GREAT VIEWS
GREAT LOCATION AND VIEWS BUT THE USUAL 'BAD' SERVICE AT THE SEAGULL . THE CONCIERGE HAS IMPROVED BUT FRONT DESK PERSONNEL ARE AS USUAL RUDE AND DISTANT . I MADE A MISTAKE AND BOOKED ONE LESS DAY . THEY WONT PRICE MATCH THE INTERNET RATE , I CAN LIVE THAT , BUT THEY TOOK IT AS A CHANCE TO GOUGE MY MONEY . THERE IS NEVER A MANAGER VISIBLE OR OUT THE FRONT ALWAYS HIDDEN OUT THE BACK , LETTING IT ALL THE SERVICE FALL IN A HEAP . DESPITE THE POOR SERVICE ITS A GREAT LOCATION AND THE VIEWS ARE STUNNING ACROSS THE BUND IF YOU GET THE RIVER VIEW ROOMS .

6/10 Okay

Yan Di, Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall, bad pervasive smell of tobacco smoke
Nice, comfortable hotel in a very central location. The smell of cigarette smoke in our "non-smoking" room was terrible, though, from the previous smokers who had stayed in our room. Maybe this is the case with most so-called non-smoking rooms in China.

10/10 Excellent

Robert, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay in Shanghai!!
It was an amazing location, just a 5 minute walk to The Bund. Staff was helpful and polite. The breakfast buffet left you full and satisfied for a day of site seeing.

8/10 Good

Jeremy, New Zealand - Christchurch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities: No wifi expensive intern; Service: Good, Friendly, Good english; Cleanliness: Pleasant, Delightful, Lovely; Next door to the Russian consulate

10/10 Excellent

lovelymomo, Milwaukee, WI, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
I'm glad I booked the rooms online instead of at the hotel itself because it was way more expensive there. Our rooms were not ready so they upgraded us for one night, which was so FANTASTIC!!! Quick and fast check in and check out....the room views of the city is beautiful. Staff was great and accommodated to all of our requests! The prices weren't bad either online!

2/10 Terrible

Benjamin2013

Disliked: Cleanliness, staff & service, room comfort
Horror Hotel
The hotel is dirty, rooms smelled bad, and linen has obvious stains on them. The staff are rude and barely spoke English. The hotel advertisements stated that Seagull on the Bund is four-stars hotel: it is a motel by any standard and does not even meet one-star rating. I left the hotel in the first hour because of the terrible smell. Never, never stay or get close to that nasty hotel.

2/10 Terrible

Benjamin2013

Disliked: Cleanliness, staff & service, room comfort
The worst Stinking Motel Ever (it is a trap!)
I checked in at the hotel around 3 PM. The Hotel is actually a Motel by International Standards. It smells bad everywhere. The Staff are spaced out and do not look like they want to be there. A I entered the room, it smelled so bad that my head started to spin and I could not breath easily. I turned on the airconditioner hoping that the smell will go away, but it got worst. The room is small, the carpet is dirty with small creatures occupying the under-bed. The sheets had siemen on them. Do not stay in that hotel even if they offer you a discount. I had to forgo the money I spent and leave the hotel right away; I got a real five start hotel for the same price. I will never stay in a nasty hotel (motel): it is a trap!

8/10 Good

Paul, Australia

Liked: Cleanliness, staff & service
I have always enjoyed the fantastic view and position of this hotel but the service in the past has made it almost unbearable to stay in . It must be under new management as on this last trip the service levels have lifted considerably . I even received a few friendly faces at reception this time , well done .

6/10 Okay

Mike, Melbourne Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Excellent Location on river with fantastic views
Very poor reception on arrival, Hotel is very tired, breakfast was basic though cheap. OK for overnight whilst in transit.

4/10 Poor

Paul, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Views to die for , but service is rude rude and more rude .
Thank you for your feedback and I would like to apologize for the unpleasant experience during your stay with us. This should definitely not happy and I have addressed these issues to the department heads and associates. Please accept my sincere apologize.

6/10 Okay

Dr A .K. Rehni, Patiala, Punjab, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel but carry food along, may be from ashop
All facilities were of good standard but the only problem was meager food options for a typical person from abroad (a nasty problem when you cannot go out). Good point: ideal location in Shanghai in terms of scenic beauty as well as distance from various important parts of Shanghai

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
As this hotel was booked for our wedding night, and having read your opinion of this hotel, we had great hopes for our stay there. Unfortunately we were very disappointed after arriving. We had told you it was a special occasion, but the staff were dismissive of this , we had also requested a preference for a river view which we didn't get. We also paid for an executive room, only to be allocated a shoe-box size room and feel we didn't get value for money. This is not a good value for money hotel !!
Thank you for your feedback and I would like to apologize for the unpleasant experience during your stay with us. This should definitely not happy and I have addressed these issues to the department heads and associates. Please accept my sincere apologize.