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Reviews of Rui Tai Jing An Hotel

3.5 out of 5
Rui Tai Jing An Hotel
178 Tai Xing Road, Shanghai, Shanghai

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 221 reviews" "
Rating 8 - Good. 90 out of 221 reviews" "
Rating 6 - Okay. 73 out of 221 reviews" "
Rating 4 - Poor. 25 out of 221 reviews" "
Rating 2 - Terrible. 9 out of 221 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Xueping, Hong Kong

Liked: Cleanliness, staff & service
Satisfied

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
The staff knew enough English to help as needed, and were very courteous. The location is terrific, across the street from the green underground line. It was a great way to get an introduction to Shanghai. I do wish they had maps of Shanghai available, and the electriicty went off in my room for half an hour as I was packing to leave, which created some pressure, but I was still pleased.

6/10 Okay

Karen, Wuhan

Liked: Cleanliness
You are paying for LOCATION!
The hotel was located in a fabulous shopping district. It was just a 4 minute stroll to the US consulate. The room itself was tiny and HOT. You have to ask for a wifi router at the front desk. There isn't an extra fee, but you must ask for it. The bathroom was spacious, but the linens were tattered and torn. Honestly, if it weren't for the fact that it was in such an amazing location, we probably wouldn't have stayed.

6/10 Okay

Chou Ching, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely bad front staffs attitude.
Hotel staffs are extremely rude and have no manner at all. Shanghai people are generally very courteous except this hotel staff. 1) Hotel concierge DID not bother to open the door while just standing near the door talking and kept talking to friends and fellow colleagues. Guests are usually transparent to them. 2) Hotel check-in staffs are the mother of all rudeness. They don't smile and they don't give u eye contact when they talk to you. I can speak 4 languages and Mandarin is one of my expertise. When you check with them the time to check out they just look at their things and simply say "before 12". Hotel room is big with some refurbishment but the problem is they fix some place new while others left is 20 years old. Bath tub is dirty and old (most probably 20 years old) with patches here and there. Toilet door as well, patches here and there. Worst of all, the hotel will kick u out of the Wifi (the day u check out) meaning from morning till 12 p.m u will not get any wifi. It is very obvious the top management should be sack and replace by some others that are serious in providing hospitality services. I think the PRC government should look at this. The top management including the front staffs should be replace in order not to tarnish the good Shanghainese reputation. They are just a bunch of disgrace to all Chinese. Shame on u all.

4/10 Poor

Thierry

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, loud, no cold water (hard to shower) Location is ok

4/10 Poor

Manuel, Manchester, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location but old facilities
My wife and me had 6 nights at thos hotel, which is very well located. When we arrived to the hotel and the attention was not the best, and also it was a surprise to have only 1 breakfast included (we were a couple). The room is good, but vey old fashioned and the bed matress is very hard. It is a good hotel considering the location, but the hotel has many things to improve.

6/10 Okay

Jan

Liked: Room comfort
Disliked: Cleanliness

6/10 Okay

Raymond, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Rui Tai Jing An Hotel
This hotel is great for location and one of the main reasons why we chose this hotel, it is 1-2 minutes away from West Nanjing Station and there are also restaurants and drinks stores and a 7 Eleven Newsagent nearby the hotel. When we arrived to the hotel we found the room not so clean and there are signs of rust found in the bathroom. The room is small and cosy, but the beds are very hard so if you prefer a soft bed, this hotel is not for you. As we preferred a soft bed we were disappointed and we used an extra duvet supplied in the room to soften the bed a bit. Most of the facilities were in the room except Wi-Fi can only be accessed in the lobby area. In terms of friendliness of staff, they do speak some English and they were helpful in arranging a taxi to pick us up from the hotel to the airport. Expect to spend about 70-80 CNY getting to Shanghai Airport (Hongqiao) Terminal 2. The breakfast served was limited in range and did not taste very nice (although I have never seen chicken nuggets in a breakfast buffet before) and breakfast is covered for one person a day, so if you travel with someone and want to have breakfast with them in the hotel there is a 58 CNY charge for each additional person. To be honest, I feel that there were some good points of the hotel, but there could be some improvements, such as better breakfast range and having softer beds.

4/10 Poor

Tan, Singapore.

Disliked: Staff & service, property conditions & facilities
To Improve on the front desk services
There is no one assist us on moving the laguage upon check in and we have difficulty to move. at 1st floor check in and the officer request us have to go 11th floor to check in and the room is there. when we move all the laguage there the officer at 11th floor mentioned that you should go to 9th floor your room is there. Hotel light is very dark and no door for the washroom.

6/10 Okay

Klichev

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Lazy Guy, Los Angeles, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
This is a horrible hotel. The facilities are limited. There is no air conditioning nor heater, I have to sleep without wearing any clothes on my upper body on a cool, rainy night, about 57 degree farenheit. In addition, there is no blanket available in the room. Finally, the sink was partially clogged.

8/10 Good

judy, england

Liked: Staff & service
Convenient hotel for central shanghai
Perfectly adequate with helpful staff and good breakfast.

6/10 Okay

John, Sarasota, FL USA

Shanghai on the cheap
Good enough for a "cheap business" trip.

10/10 Excellent

Boyana Walsh

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mingzhou, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth a stay
The room is spacious and clean compared with other similar hotels I've stayed. People at the front desk were friendly and willing to help.

4/10 Poor

Watthanaphon

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Boyana Walsh, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
I've stayed there for the third time. Location is great- 2 min from the metro, lots of shops, restaurants, cafes right outside. The no window room is quite good considering Shanghai air polution and noise. The staff speaks english, which is extremely rare in anything other than 5 star hotels. I'll stay there again!

8/10 Good

Mohamed Rafique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
I stayed for 3 nights in Nov. The hotel has not been kept up. Very dirty. I will stay away from this one.

10/10 Excellent

Boyana Walsh

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

susan, united kingdom

Liked: Cleanliness, room comfort
Good hotel for all amenities
Stayed at this hotel many times very close to metro stations , many resturants . My regret this time they put me in a room which didn't have a window or it was glazed so you couldn't see out I asked to be moved and they moved to another room straight away.

6/10 Okay

Juan Carlos, Chile

Liked: Cleanliness
Disliked: Property conditions & facilities
Very Old hotel, very good Location
We stayed one night in the weekend, and the location is PERFECT. Just in the middle of everything and shops, copy market, Nanjing Lu, etc. BUT, the beds are super hard like rocks, the hotel is old, bad maintenance, old paper walls. Breakfast very Chinese.

6/10 Okay

Satit, Bangkok

Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent Location
Location is the best, 1 minute walk to Metro Line 2, west Nanjing station. Travel from Putong airport by Line 2 , just 7 Yuan to the hotel, 170 for Taxi. The hotel room is clean but need some renovate. Bed is pretty hard. Breakfast just one person although you stay in a twin bed and cost 58 yuan. Reception can speak English well and willing to answer your question. I will come back, if they change the bed.

8/10 Good

Paul , Singapore

Liked: Cleanliness
Rui Tai Jin An Hotel, Shanghai
I stayed at the hotel in September and chose it for its proximity to workplace. It is very conveniently located near a subway station as well as lots of amenities, like restaurants, convenience stores, shopping malls, etc. It is a quite an old hotel though, so don't expect too much. The hotel staff are friendly enough, but not particularly helpful, with some exceptions. I am not sure if it was primarily because of language (even though I speak Chinese). The one staff who was most helpful turned out to be the bell-hop. He was much friendlier than the reception staff and went out of his to offer directions and advice on where to go and how to get there. The room was clean, fairly large in size and reasonably comfortable, though for me, the bed was too soft. The buffet breakfast was a disappointment, with a very average spread that was not very well done. Overall, it is a reasonably priced hotel for its convenient location.

8/10 Good

Jitendra, Ahmedabad

Liked: Cleanliness, staff & service, room comfort
It was a good hotel
Location is very good, very convenient to approach by subway. Facilities are good except WiFi is available only in lobby not in the rooms.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location in Shanghai
This hotel is in a great location. The hotel was clean, our room had twin double beds, the beds were hard but that seems consistant in china. The hotel is situated next to some good restaurants, 7/11 and really good cake shops.Easy access to taxis.

8/10 Good

Charles, USA

Liked: Cleanliness, staff & service
Perfect location, center of most things.
I have stayed in this place twice within past 6 months, like the location, really! Subway system is right across the street, shopping is one block away. Food is everywhere, what else can I ask for? However we were booked for one luxury room with two people, but the hotel only provide one free breakfast, so we have to pay for the other one (58 Yuan, what a bummer!). That's the only downside, otherwise I might give it an even higher rating.

6/10 Okay

Zak7987, South Africa

Disliked: Staff & service
One night only in Shanghai
Couldn't have asked for a better location. Situated exactly above the West Nanjing Rd metro station, It was convenient for shopping and travelling the metro. Perfect for my one night only visit of Shanghai. I opted for the economy room with no windows. I didn't mind the small room and lack of cupboards because I had no intention of unpacking here. The bathrooms were surprisingly decent for the price, however the bed itself is rock hard. Like sleeping on the floor. Guess that's good for the back but seriously would they need to change their mattresses to something bit more comfy. All in all, location was the draw card for my one night stay. Happy with my stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to metro
We have stayed at this hotel many times on our visit to shanghai

6/10 Okay

James, USA

good hotel
good location！

8/10 Good

John, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very close to subway
happy, will be back again, room is clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location but hotel needs some repairs
Nothing to complain about the location for the price.right above station. Accessible to food. Easy to grab a cab on the main Road. However, the interiors is nothing fanciful. Had a broken lock on my first room and maintenance only came after 30 mins of waiting. Team was polite throughout the process though but was not prompt enough to quickly prepare a second room for me to move into, although I repeated a few times that i m in a hurry to leave. Staff only prepared new room after I instructed specifically for them to do that immediately, but this might be pretty typical service elsewhere as well, who knows. Was given a similar room but ventilation is bad. Supposedly a non-smoking floor but I believe someone smoked next door and the cigarette smoke, thru the ventilation fans, filled my whole room with cigarette smell. Having said that, it is really a very good price for this location. If you can overlook interiors of the hotel, just need a room to sleep at night, and can speak putonghua, this is definitely value for money hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel for all amenities
Have been going to this hotel for many years ,great location for food, banks, metro. Staff in hotel are friendly and will try to help. The only downside was you only get one breakfast when they are two people in room ,but I think this happens in many Chinese hotels.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stace, Denver

Disliked: Cleanliness, property conditions & facilities
At least it's affordable
No fitness center, limited room service, no bar service. Room had several amenities like robe and slippers, but basics were disappointing. Lights were uniformly dim or missing bulbs--I locked myself out of the safe once because I couldn't see. Carpet was stained and filthy. I wouldn't stay here again unless forced to by my client.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Shanghai hotel
Great hotel, good price in a great location. Quiet, modern and clean. Easy access to the metro and by taxi from the airport. Breakfast is for one person but the second breakfast is not expensive. THere are some good food places around the hotel and we had no problem eating anywhere. It would be nice if we could have gotten wifi in the room though rather than just the lobby.

6/10 Okay

katydid, Sydney, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location
The hotel was clean and fairly impressive, the hotel breakfast was a bit meh and there is only one breakfast included per room where breakfast is included. You should also be aware that beds here, as in most of Shanghai, are rock hard. The location is impressive though, right next to the metro station and Nanjing Rd, couldn't be more central.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location
very close to subway station and in the center of business area, very comvenient

8/10 Good

Husky

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Luis, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Pros: The hotel is extremely well located close to a subway station. The room was clean and comfortable. The front desk and lobby staff were adequately fluent in English and friendly. Cons: The wi-fi is only available in the lobby and is very slow. The lobby is modern and very spare with barely any seating. The breakfast offered is weighted towards Chinese items and the western offerings are slim.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NEVER GOING TO COME BACK
I never say never, but this time, I am going to make an exception. I am NEVER going to come back to this hotel. Besides a perfect location, everything else is just CHEAP.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous Hotel
It was a nightmare to stay at this hotel. The room next door decided to have a huge party. I complained to the front desk, but they were rude and unhelpful. I complained at least 10 different times, but to no avail. It was like staying in a youth hostel. Please stay away from this horrible hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel for business travelers.
Nice location to stay for a business trip. The hotel is located in the center of a shopping strip. Very convenient to get to places.

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Location, location, location.
The room is large and clean. But the tub is old and has stains. The staff is on the average of service level in China but probably lower 5% of US service. The location is perfect, especially for whom want to shopping or need to apply for visa at the US embassy in Shanghai. The breakfast is ok.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Will not get what you pay for
Hotel rate has increased since last year and has not upgraded the services. Quite expensive for what I pay for.