2/10 แย่มาก
Bella
15 เม.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
DO NOT STAY HERE IF YOU ARE A WOMAN OR SOLO TRAVELER!!!! This property should be removed from this travel website as it is completely unsafe and does not follow its own policies. Upon checking in, I was asked to sign a “no smoking” waiver, yet when entering the hotel it reeked of both cigarettes and marijuana. This is not in the Seattle Aurora neighborhood but actually in Shoreline. There were loose empty- and full bottles of alcohol scattered around all areas of the parking lot. Upon walking to my room, extremely loud music was blaring out of an adjacent room. The room had no hand soap or bath items. I immediately didn’t feel safe upon entering the facility and asked the front desk staff if the hotel was safe. They said that it was a safe area- yet when asking an uber driver about the area they encouraged me to cancel my reservation as soon as possible and rebook somewhere elsewhere. They told me that this hotel is well known for drug use and trafficking, as well as for sex trafficking and prostitution. The uber driver encouraged me to either cancel, and explained that if they wouldn’t let me cancel, to not leave the hotel by myself at night. Upon explaining this to the front desk staff, I requested a cancellation and refund of my stay. They said that since I had already checked in I was unable to get a refund which is completely unacceptable for someone who did not even stay more than two hours at the location due. Expedia was also not able to help get me a refund.
Bella
เข้าพัก 3 คืน, เมษายน 2024