Dear Shawn, thank you so much for this great review we are so happy to hear you enjoyed your stay with us here at The Ruby, we hope to see you again in the future.

Dear Erin, thank you so much for your positive feedback of our clean hotel and friendly staff we pride our selves on both. We hope to see you again in the future and thank you for choosing The Ruby.

Dear Amanda, we do appreciate your feedback and we are so happy to hear you enjoyed our hotel and friendly staff. We do apologize you did not find our breakfast satisfactory we are a budget hotel and try keep the cost low so we can offer our guests the same great rates they are accustomed to. We will take your feedback into account and hope to see you again in the future.

Dear Peggy, thank you for your positive feedback we are so happy to hear you enjoyed our outdoor patio. We hope to see you again in the future.

Dear Hernan, thank you so much for this amazing review of one of our agents. We are so happy to hear you experienced such wonderful costumer service from our staff and we hope to see you again in the future.

Dear Kristina, we are so happy you experienced our amazing costumer service. Thank you so much for stay with us and we hope to see you and your grandkids in the future.

Thank you for letting us know you had a good time. We love our guests' furry friends too! Please come back and see us againHotel Ruby Ponderay.

Dear Sydney, thank you so much for your amazing review, we pride ourselves in having friendly staff and a positive environment guests can come and relax in. We hope to see you again in the future.

Dear Christina, thank you so much for your positive feedback we are so happy to hear you enjoyed our relaxing pool and spa area with our patio and firepits. We look forward to seeing you in the future.

Dear Theadore, thank you for your feedback and i do apologize you were not happy with your stay. The restaurant and bar are a short 5 minute walk from the hotel in the parking lot next to us, however I understand what you mean about it not being connected. We do hope you will come stay with us again in the future.

Dear Kristy, thank you so much for your positive review and we look forward to seeing you in the future.

Dear Mr. Rudy,I sincerely apologize for what happened last night. This is not how I want our guests to be treated. Please know that this was a very isolated incident and I used the situation to educate staff on how to address things differently in the future. I appreciate you sharing your feedback, as I care about your experience. I’m so sorry things went this badly and I hope the full refund for your stay shows you how much your experience matters.Nicole Bailey - General Manager - Hotel Ruby Sandpoint Ponderay

Dear Tom, thank you so much for your positive feedback and we hope to see you again during your next stay.

Dear Kortni, thank you so much for this amazing review we take pride in our wonderful staff and peaceful environment here at The Ruby. We look forward to your next stay with us.

Michael, thank you for your positive feedback we are so happy to hear you you had a great experience with our staff, convenient location and high standards of cleanliness. We hope to see you again in the future.

Natalie, I am so sorry to hear there were a few things wrong with your stay. We do apologize about the hot tub closing at 11 it is hotel policy due to safety. I hope we will see you again in the future to make a better impression.

Michael, thank you so much for your review we are so happy to hear you enjoyed your stay with us at The Ruby. We hope to see you again in the future.

Dear Jessie, thank you for your positive feedback. We do hope you enjoyed your stay with us here at The Ruby and we hope to see you again in the future.

Austin, thank you for staying with us here at The Ruby we look forward to seeing you again in the future.

Michael, thank you for staying with us here at The Ruby and we look forward to seeing you in the future.

Shawn, thank you for staying with us and your positive review. We hope to see you again in the future.

Alan, thank for your review and we look forward to seeing you again in the future.

Stacey, thank you for staying with us here at The Hotel Ruby. We are so pleased to hear you enjoyed our amenities, clean rooms and friendly staff. We look forward to seeing you again in the future.

Dear guest, thank you for you kind review and we hope to see you in the future.

It looks like you enjoyed your stay with us at Hotel Ruby Ponderay. Thanks for taking the time to post a review. We hope to host you again. Hotel Ruby Ponderay

Christy, thank you so much for staying with us here at the Ruby. We are so sorry we could not provide you with an elevator the staff is always willing to help you upstairs with your luggage for next time. We are so happy to hear you found our King Suite comfortable and to your liking. We hope to see you again in the future.

Hello Dan,Thanks so much for sharing your feedback about Hotel Ruby Ponderay. We appreciate your repeat business and thank you for letting us know you enjoy our hotel. We look forward to your next visit.

Ethan, thank you so much for your wonderful review and we hope you will come stay with us again.

Hello Bonnie, Thank you for letting us know you had a good time. We're glad that Jen shared our best guest service with you. We want all of our guests to feel at home here. Hotel Ruby Ponderay

Gwen, thank you for your review and staying with us here at Hotel Ruby.

Dear Rene, thank you so much for your positive review we are glad to hear you found our service enjoyable. We look forward to your stay in the future.

Dear Danny, thank you so much for your positive review and we look forward to seeing you in the future.

Hi Dina, Thanks for letting us know you had a good time. We hope you come back to see us. Hotel Ruby Ponderay

Dear, Vernon thank you so much for letting us know you enjoyed your stay with us. We hope to see you again at your next visit with us.

Dear, Shawn thank you so much for staying with us and we are glad you enjoyed your stay.

Peg, thank you we are so glad your stay and had a great experience with our wonderful staff, we strive for excellent costumer service.

Michele, Thank you so much for your positive review and we are happy to hear you enjoyed our guest amenities and friendly staff.

Thank you, Diana. We're glad to hear you enjoyed your stay and thank you for taking the time to let us know. We hope we can host you again sometime. Hotel Ruby Ponderay

Hello Joanna, Thank you for the kind words about the staff. They work very hard to give great service to our guests and I'm glad you got to enjoy that. I hope you will visit again. Nicole Bailey - GM - Hotel Ruby Ponderay

Thank you so much for letting us know you enjoyed your visit. We love to hear about our guests having their best stay possible. We hope you will come visit again soon. Hotel Ruby Pondera

Hello Kenneth, Thanks for sharing your experience. We're glad you enjoyed the facilities and that the staff gave you our best guest service. We're sorry to hear about the wi-fi issues. Typically we have very fast and reliable wi-fi, so we're sorry it wasn't up to par during your stay. We know that can be frustrating. Hotel Ruby Ponderay

Hello Patricia, Thank you for letting us know about your stay. We're glad to hear it was a good one. Please come stay with us again sometime. Hotel Ruby Ponderay

Hello Jason, Thank you for your review of our accommodations. We're glad to see that you enjoyed your stay and we hope you will visit us again. Hotel Ruby Ponderay

Hello and thank you so much for your kind review. We're glad to hear our accommodations worked for your needs. We have a lot of people who come up to work in area stay with us. We look forward to your next stay and hope it will be a trip for R&R next time. Hotel Ruby Ponderay

Hello Richard and thank you for letting us know you enjoyed your stay with us. We hope this means you will come back again soon. Hotel Ruby Ponderay

Hello Rob, Thanks for letting us know you enjoyed your stay with us. We're glad you received our best guest service, as that's something we strive to give all of our guests. Please come visit again. Hotel Ruby Ponderay

Hello Albert, Thanks so much for letting us know you enjoyed the hotel's new decor and our complimentary breakfast. We hope you will stay with us again. Hotel Ruby Ponderay

Hello Joshua, We thank you for your review. It looks like you enjoyed your visit, and we hope to host you again sometime. Hotel Ruby Podnderay

Hello Joni, Thanks so much for staying with us. We understand our single queen rooms are a little on the small side, so we've priced them accordingly. They're a great, budget-friendly option for a quick visit. We appreciate your feedback and look forward to your return. Hotel Ruby Ponderay

Hello and thank you for telling us about your stay. We're glad you got great service and enjoyed our clean rooms. Please come stay with us again sometime. Hotel Ruby Ponderay