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Rating 10 - Excellent. 1053 out of 1569 reviews" "
10 - Excellent
1,053
Rating 8 - Good. 337 out of 1569 reviews" "
8 - Good
337
Rating 6 - Okay. 111 out of 1569 reviews" "
6 - Okay
111
Rating 4 - Poor. 31 out of 1569 reviews" "
4 - Poor
31
Rating 2 - Terrible. 37 out of 1569 reviews" "
2 - Terrible
37
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Elizabeth
Travelled with family
28 Mar 2024
Liked: Cleanliness, staff & service, amenities
I like the cleanliness, our room is cleaned and towels are replenished every day. Thank you to the hardworking and friendly housekeeping staff for maintaining cleanliness standards that made us comfortable.
The noise coming from the heating panel beside the bathroom interfered with our sleep so that is a bit annoying.
Cigarette smoke smell is leaking through the hallway. The rooms that are permitted to smoke need an air tight strips around the door to prevent the smoke smell leaking through the hallway, It’s a bit unpleasant so that is needing to be noted.
The hotel location is walkable so that is great.
The hotel staff are pretty good, they are very welcoming and they are in good spirits and that is contagious so that makes me in a good mood.
Great location, friendly staff, clean rooms, and tasty breakfast.
Inas Rashad
Stayed 1 night in Mar 2024
Response from stephen L on 25 Mar 2024
Dear Inas, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Dear Delbert, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
10/10 Excellent
Keith
24 Mar 2024
Keith
Stayed 2 nights in Mar 2024
Response from stephen L on 25 Mar 2024
Dear Keith, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Dear Nikhil, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
6/10 Okay
Allison
Travelled with family
21 Mar 2024
Liked: Cleanliness
Disliked: Amenities
This property has a weary feel to it. Not relaxing after a long day on the road. The lobby is nice and modern but the room felt aged. Chipped paint. It is clean. As there is no restaurant, they were unable to provide wine glasses for our room. When I asked for a cork screw, they advised their staff member was on lunch break and they could bring me one in 40 minutes. The fridge was warm and the switch was around the back, requiring us to pull the whole unit out to adjust the dial. A disappointing experience all around.
Allison
Stayed 1 night in Mar 2024
Response from Ro I on 21 Mar 2024
Dear Allison, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are sorry to hear that you did not have a good experience from your stay. We would like to hear more from you, please reach out to us and ask to speak with one of our Manager-On-Duty to assist you further.
10/10 Excellent
Kevin
21 Mar 2024
Kevin
Stayed 2 nights in Mar 2024
Response from Ro I on 22 Mar 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Staff was very helpful! Would stay at this location again.
Daria
Response from Stephen L on 14 Mar 2024
-Dear Daria, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
My bathroom had a weird Pet Urine smell so I had to use my lysol wipes.
Payal
Stayed 2 nights in Mar 2024
Response from Ro I on 14 Mar 2024
Hi Payal, thank you for staying with us, we will make sure Housekeeping is aware of this feedback, we hope to see you again next time in San Francisco.
Perfect location for Wharf walking. Good breakfast. Clean and quiet room.
RICK
Stayed 2 nights in Mar 2024
Response from Ro I on 11 Mar 2024
Dear Rick, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
We enjoyed our stay so much we extended it for an extra day. It was walking distance from the hotel to the Pier and the Ghiradelli Square. The staff was friendly and even gave us a late check out.
Christina
Stayed 3 nights in Mar 2024
Response from Ro I on 10 Mar 2024
Dear Christina, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
The people who work here are so kind, helpful and accommodating. They made our stay here so smooth and pleasant. Thank you.
Olivia
Stayed 1 night in Jan 2024
Response from Ro I on 10 Mar 2024
Dear Olivia, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Great service. Clean room very comfortable beds I will come back.
Diane Grace
Stayed 3 nights in Mar 2024
Response from Ro I on 9 Mar 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
8/10 Good
Kelly
5 Mar 2024
Kelly
Stayed 2 nights in Feb 2024
Response from stephen L on 25 Mar 2024
Dear Kelly, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
8/10 Good
Liza
4 Mar 2024
Lack of staff
Liza
Stayed 2 nights in Feb 2024
Response from stephen L on 4 Mar 2024
Dear Liza, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco. We apologize for the lack of staff upon check in
We have stayed here several
Times and always have a good experience
lashawn
Stayed 1 night in Feb 2024
Response from stephen L on 6 Mar 2024
Dear lashawn, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Stay was comfortable, room big enough to maneuver my wheelchair, staff excellent check in was a breeze and great recommendations in restaurants, even gave us a map of the surrounding areas
elsa
Stayed 2 nights in Feb 2024
Response from Ro I on 3 Mar 2024
Dear Elsa, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
10/10 Excellent
Zachary
1 Mar 2024
Liked: Property conditions & facilities
Zachary
Stayed 1 night in Feb 2024
Response from Ro I on 2 Mar 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Dear Lindsay, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
6/10 Okay
Caroline
28 Feb 2024
Caroline
Stayed 2 nights in Feb 2024
Response from Ro I on 21 Mar 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
4/10 Poor
Todd
Travelled with family
25 Feb 2024
Disliked: Property conditions & facilities
Expect noise with a city location but this was next level for street noise and room noise
Todd
Stayed 1 night in Feb 2024
Response from Parminder Kaur on 25 Feb 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SAN FRANCISCO FISHERMANS WHARF.I would like to start by apologizing to you for the inconveniences you faced during your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 14152781117 or parminder.kaur@ihg.com.
convenient and walkable to fisherman wharf, restaurants, giardelli square, tram, etc. Place is clean and nice, staff provide excellent service.
Grace Joy
Stayed 1 night in Feb 2024
Response from Parminder Kaur on 25 Feb 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Nancy
Travelled with partner
23 Feb 2024
Liked: Cleanliness
Perfect location to see the wharf area. Easy to drive into this area and hotel from the major highways. Great handicap room! Great breakfast. Terrific friendly and helpful staff.
Nancy
Stayed 1 night in Feb 2024
Response from Stephen L on 23 Feb 2024
Dear Nancy, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Dear Joanne, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Breakfast, while included in the room rate, was uninteresting, repetitive and very limited. While trying to check out in the early morning hours; the night clerk and security guard were soundly asleep. The location is perfect for 'touristing.' Maid services were great.
Douglas
Stayed 4 nights in Feb 2024
Response from Ro I on 21 Feb 2024
Dear Douglas, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are sorry to hear that you did not have a good experience from your stay. We would like to hear more from you, please reach out to us and ask to speak with one of our Manager-On-Duty to assist you further.
Dear Dawn, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
The hotel stay was great. The only inconvenience was the room was hot and we couldn’t regulate the temperature.
Ivette
Stayed 1 night in Feb 2024
Response from stephen L on 20 Feb 2024
Dear Ivette, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Dear Peterson, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Great location for siteseeing. Everything we wanted to do was within walking distance. Hotel was clean and staff were frkendly and helpful. The only improvement that could be made would be the quality of breakfast. The options were great though. Would stay here again.
Sherri
Stayed 5 nights in Feb 2024
Response from Ro I on 16 Feb 2024
Dear Sherri, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
good place to stay for exploring SF. Very clean place for families!
Eric
Stayed 1 night in Feb 2024
Response from Stephen L on 15 Feb 2024
Dear Eric, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Great stay and perfect location. Staff so friendly and helpful
Wenona
Stayed 2 nights in Feb 2024
Response from Ro I on 15 Feb 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
The staff especially the Valet staff were always very polite. There was only 1 staff at the front desk that was rude and dismissive. It was reassuring knowing our rental car was safe in a locked parking garage but having to pay an extra $280 just to park at a hotel I was already staying at was insane to me. Great location. Very easily walked to several places.
Rebecca
Stayed 4 nights in Feb 2024
Response from Parminder Kaur on 13 Feb 2024
Dear Rebecca, thank you for staying with us at Holiday Inn Express Fisherman Wharf San Francisco. Thank you for your feedback. We will be addressing your concerns.
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Excellent location clean and quiet. Parking fee is outrageous!
goran
Stayed 1 night in Feb 2024
Response from Ro I on 10 Feb 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Dear Yunus, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
8/10 Good
Natashua
3 Feb 2024
Liked: Amenities
Joseph at the front desk was incredibly kind and accommodating. The batteries on our door lock went out so we were unable to enter our room but this was resolved quickly. The breakfast is fine, nothing special but it was free and saving money in such an expensive city was a major perk. I would stay here again without a doubt!
Natashua
Stayed 3 nights in Jan 2024
Response from Stephen L on 6 Feb 2024
Dear Natashua, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
A great place to stay before leaving port for your cruise life!! Breakfast was good, friendly staff & walkable distance to Princes Cruise Pier 27.
Daniel
Stayed 1 night in Jan 2024
Response from Stephen L on 6 Feb 2024
Dear Daniel, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
10/10 Excellent
Trevor
29 Jan 2024
Trevor
Stayed 2 nights in Jan 2024
Response from Ro I on 21 Mar 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
10/10 Excellent
Tyler
28 Jan 2024
Tyler
Stayed 1 night in Jan 2024
Response from Ro I on 21 Mar 2024
Thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We hope to see you again next time when you visit San Francisco.
Dear Laureano, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Dear Keven, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
The hotel had large clean good sized rooms with clean and well sized bathrooms. The breakfast offered enough variety and quantity. The location is excellent.
David
Stayed 3 nights in Jan 2024
Response from stephen L on 23 Jan 2024
Dear David, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.
Dear Richard, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco. We are glad to hear that you enjoyed your stay with us. We hope to see you again next time when you visit San Francisco.