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Reviews of Marriott Marquis San Diego Marina

4 out of 5
Marriott Marquis San Diego Marina
333 W Harbor Dr, San Diego, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1190 out of 1841 reviews" "
Rating 8 - Good. 344 out of 1841 reviews" "
Rating 6 - Okay. 143 out of 1841 reviews" "
Rating 4 - Poor. 90 out of 1841 reviews" "
Rating 2 - Terrible. 74 out of 1841 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that you had to wait like 15mns for the elevator to take us to our room, they have 6 and they move slow. Other than that they were ok.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Rosie, Thank you for your review. We are glad we were able to provide you with an overall pleasant stay. However, we want to apologize for the wait time you had with our elevators. We certainly understand your frustration, and we are very sorry for this inconvenience. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for the seamless stay you deserve.Donna Lynn Chong,Hotel Manager

10/10 Excellent

larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to convention center
Stayed 3 nights in Mar 2024

10/10 Excellent

Dayra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place; dining options could be better.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 14 Apr 2024
Dear Dayra, Thank you for letting us know that you loved your stay at Marriott Marquis San Diego Marina. Your satisfaction is our priority, and we are delighted that you enjoyed your overall experience. We appreciate your feedback regarding our dining options, and we will certainly take it into consideration as we strive to enhance our offerings. We look forward to welcoming you back for another memorable stay in the future.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Preethi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Manager on 11 Apr 2024
Dear George, Thank you for the great rating! We are glad you enjoyed your time here at Marriott Marquis San Diego Marina. We look forward to making many more wonderful memories with you anytime your travels bring you to the area.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Beautiful anf relaxing
Stayed 3 nights in Mar 2024

10/10 Excellent

Jaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 10 Apr 2024
Dear Jaz, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure having you here with us at Marriott Marquis San Diego Marina; we hope to see you again soon.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Sandith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 9 Apr 2024
Dear Sandith, We are delighted you thoroughly enjoyed your stay at Marriott Marquis San Diego Marina. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient property
Stayed 1 night in Apr 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 9 Apr 2024
Dear Jun, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Marriott Marquis San Diego Marina. We look forward to your return and wish you all the best with your future travels.Donna Lynn Chong,Hotel Manager

4/10 Poor

ricardo, SAN ANTONIO

Liked: Cleanliness
Disliked: Amenities
Rooms to small on the picture look bigger to small and old need improvement for the price and parking to expensive
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 7 Apr 2024
Dear Ricardo, Thank you for being our guest and sharing your feedback. We sincerely regret not meeting your expectations and are sorry that you felt our rooms needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for future modernization plans for our hotel. Furthermore, we are disappointed that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We appreciate your business and hope you will stay with us again on your next visit to the area.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 6 Apr 2024
Dear Melanie, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Marriott Marquis San Diego Marina, and we look forward to welcoming you back soon.Donna Lynn ChongHotel Manager

10/10 Excellent

Patty, Phillips Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the cleanliness, and location.
Stayed 1 night in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 1 Apr 2024
Dear George, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Marriott Marquis San Diego Marina and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Maliah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Maliah, We are incredibly pleased you enjoyed your stay at Marriott Marquis San Diego Marina and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We look forward to being your first choice every time you visit our area.Donna Lynn Chong, Hotel Manager

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean attractive facility with nice views of the harbor. Nice walking options.
Stayed 1 night in Mar 2024

10/10 Excellent

Alfredo

Stayed 2 nights in Mar 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Had a beautiful view
Stayed 1 night in Mar 2024

10/10 Excellent

Freddie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and close to many great restaurants and shops.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Freddie, Thank you for the wonderful review. We appreciate that you found our property to be well-maintained and our location convenient, with plenty of dining and shopping options nearby. Thank you again for choosing to stay with us, and we hope to see you soon at the Marriott Marquis San Diego Marina. Donna Lynn Chong, Hotel Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Apr 2024
Dear Michelle, Thank you for rating your stay at Marriott Marquis San Diego Marina. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Donna Lynn Chong,Hotel Manager

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Room was nice. Great view. The toile was Squeaky noises. The wind was blowing out side and the window had a whistle most of the last night we were there. Other than that it is a great place. We got there the first night and were able to walk to every where we needed to go like shopping and dinning. We walked along the board walk. We will most likely be staying here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruth

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 14 Apr 2024
Dear Ruth, Thank you for choosing the Marriott Marquis San Diego Marina. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Donna Lynn Chong,Hotel Manager

8/10 Good

Miguel

Travelled with family
No water for drink on the room
Stayed 1 night in Mar 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff. Room was clean with beautiful views!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 26 Mar 2024
Dear Marilyn, We are thrilled that your time with us was amazing. We believe our dedicated staff, location, and well-kept accommodations with scenic views create a memorable experience for our valued guests. Thank you for taking the time to share your review of our property. We look forward to hosting you again at Marriott Marquis San Diego Marina. Donna Lynn Chong, Hotel Manager

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Leny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in to hours early! Friendly staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Paris

Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Paris, Thank you for choosing the Marriott Marquis San Diego Marina. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Donna Lynn Chong,Hotel Manager

8/10 Good

Anthony, Springfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Close to all. Unfortunately I could hear my neighbor on the telephone every morning (thin walls). I was on the 15th floor.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear Anthony, Thank you for choosing to stay with us at Marriott Marquis San Diego Marina. We are glad to know you overall had a pleasant stay and that our convenient location was perfect for your plans. That said, we regret the noise issues that impacted your time with us, and we can understand the frustration this caused. Please know our front desk is available around the clock to make your stay as comfortable as possible; feel free to reach out to them on your next visit. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again.Donna Lynn ChongHotel Manager

10/10 Excellent

Aditya, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice harborside. walkable distance to seaport village & convention.
Stayed 2 nights in Mar 2024

10/10 Excellent

Despoina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a great location to visit San Diego, short walking distance to Petco Park and the Gaslight District
Stayed 4 nights in Mar 2024
Response from GENERAL MANAGER on 12 Mar 2024
Dear Desopoina, Thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to Petco Park and the Gaslight District. Thank you again for choosing the Marriott Marquis San Diego Marina! We hope you will make the same choice when your travels bring you back to the area.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Barbara, We are thrilled you had an excellent stay at Marriott Marquis San Diego Marina, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Alana

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! We ended up upgrading to one of the suites and Alexa was super helpful booking it. Highly recommend the bay room suite, the views are beautiful! We stayed one night, check in was really easy. There’s ton of food options and downtown is just a little walk away. We walked to Petco park for a concert and then to the bars and back. Super convenient stay and we look forward to our next visit.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Alana, Thank you for being our guest at Marriott Marquis San Diego Marina and sharing your feedback. We are delighted to know you were pleased with our ideal location, comfortable accommodations, and excellent views. We also appreciate you recognizing Alexa for her efforts, and we will surely share your compliments with her. Thank you again for your recommendations, and we look forward to welcoming you back soon. Donna Lynn Chong,Hotel Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 3 Apr 2024
Dear David, Thank you for rating your experience at Marriott Marquis San Diego Marina. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Donna Lynn Chong,Hotel Manager

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that there was an extra service fee that was not included in the advertised price.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear William, Thank you for choosing our hotel and sharing your experience. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We are grateful for your patience, and we hope you will give us another chance to host you again. Donna Lynn Chong,Hotel Manager

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent. Pool area was great. Many close options for dining and entertainment and near the convention center.
Stayed 4 nights in Feb 2024
Response from Hotel Manager on 5 Mar 2024
Dear Aaron, Thank you for choosing the Marriott Marquis San Diego Marina and sharing your experience. We are thrilled to know you were pleased with our convenient location, courteous associates, and well-maintained property. We also appreciate you mentioning our excellent pool area. It was a pleasure to host you, and we look forward to your return visit. Donna Lynn Chong,Hotel Manager

8/10 Good

Na Yeon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Anthony at check in was great. Anthony took care of us on our anniversary stay .
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Stayed 1 night in Mar 2024
Response from Hotel Manager on 24 Mar 2024
Dear Mike, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Marriott Marquis San Diego Marina. We look forward to your return and wish you all the best with your future travels.Donna Lynn Chong,Hotel Manager

8/10 Good

Meka

Liked: Property conditions & facilities
Good service
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Meka, We are incredibly pleased you enjoyed your stay at Marriott Marquis San Diego Marina and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit our area.Donna Lynn Chong,Hotel Manager

6/10 Okay

Leni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Leni, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Donna Lynn Chong,Hotel Manager

10/10 Excellent

brandon

Stayed 1 night in Mar 2024
Response from Hotel Manager on 24 Mar 2024
Dear Brandon, On behalf of our team at Marriott Marquis San Diego Marina, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to San Diego. Donna Lynn Chong,Hotel Manager

10/10 Excellent

Tyrina

Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Apr 2024
Dear Tyrina, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at the Marriott Marquis San Diego Marina, and we look forward to welcoming you again soon.Donna Lynn Chong,Hotel Manager

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of things to do. Very Clean.
Stayed 1 night in Mar 2024

8/10 Good

Lesia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel BUT: - breakfast is not complimentary - they charge you some mysterious fee of about 50$ per night - strange, like ultrasound, noise at night makes it challenging to sleep
Stayed 3 nights in Feb 2024

10/10 Excellent

Sinae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 29 Feb 2024
Dear Sinae, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Marriott Marquis San Diego Marina. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Donna Lynn Chong,Hotel Manager

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beautiful the only thing that needs work is the parking
Stayed 1 night in Feb 2024
Response from Hotel Manager on 27 Feb 2024
Dear Cindy, Thank you for being our guest at Marriott Marquis San Diego Marina and sharing your experience. We are delighted to know you were pleased with our refreshing and comfortable accommodations. However, we regret your disappointment with our parking. Thank you again for your feedback, and we look forward to your return visit. Donna Lynn Chong,Hotel Manager