Exterior

Reviews of Hilton San Diego Bayfront

4 out of 5
Hilton San Diego Bayfront
1 Park Blvd, San Diego, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 851 out of 1531 reviews" "
Rating 8 - Good. 303 out of 1531 reviews" "
Rating 6 - Okay. 145 out of 1531 reviews" "
Rating 4 - Poor. 106 out of 1531 reviews" "
Rating 2 - Terrible. 126 out of 1531 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William Moffatt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views and that it was on the Bayfront, as well as the cleanliness and the opportunity it allowed for exploration. We also got a very good deal from Expedia, and if it’s during the off season I would recommend this hotel to anyone (just because it gets busy during Comic-Con, being right next to the convention center).
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Santosh

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Staff rude. Not for family with kids.
Stayed 2 nights in Mar 2024

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was in a weird industrial area
Stayed 1 night in Mar 2024

10/10 Excellent

Chad

Travelled with family
Bit pricey for the area…
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Chad,We greatly appreciate your feedback. Your perspective is valued, and we're committed to continuously improving. We hope you'll consider giving us another chance to exceed your expectations in the future.

10/10 Excellent

Mishar

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely go back ❤️
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Mishar,Thanks for visiting Hilton San Diego Bayfront. Our team is thrilled you had such a wonderful stay that you are planning to return! We hope to see you soon!

8/10 Good

Sree

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront, connected to long walking path and great restaurants in walking distance.
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Sree,Thank you for sharing your experience with us! We're thrilled you enjoyed our waterfront location, conveniently linked to a scenic walking path and fantastic dining options nearby. It was a pleasure to have you stay with us, and we can't wait to welcome you back to Hilton San Diego Bayfront for another delightful stay.

10/10 Excellent

Janet, Columbia Falls

Travelled with partner
Overall it was great. In the beginning we weren’t clear on the use of the card for the parking. No big deal.
Stayed 2 nights in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Janet,Thank you for choosing Hilton San Diego Bayfront! We're glad your overall stay was pleasant, and we look forward to seeing you again soon.

10/10 Excellent

Kin

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place where they allow pets and with an area where my dog can run around and do his thing. Easy access to all the dining and shopping. Plus the scenery overlooking the bay as I love watching sailboats and naval ships come by. Will always stay here when I need a vacation in town.
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Kin,Thank you for your stay at Hilton San Diego Bayfront as well as your wonderful review. We know that our furry friends are part of the family so we are happy to help accommodate your needs to have them join you. There's no greater compliment than hearing you enjoy your time with us so much you will be staying with us on future trips to the area. We look forward to seeing you again soon.

10/10 Excellent

Ghous

Liked: Cleanliness, staff & service, property conditions & facilities
absolutely amazing location with the beautiful sunset
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
It was truly a pleasure to welcome you to Hilton San Diego Bayfront during your recent visit. We're thrilled to hear we were able to deliver a positive experience and that you appreciated our wonderful location and the opportunity to view the beautiful sunset. Thank you for sharing your kind comments, and we hope to host your next visit to the area.

8/10 Good

Jacalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property a lot. My only issue was there was no safe in the room.
Stayed 3 nights in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Jacalyn,Thank you for allowing Hilton San Diego Bayfront to host your recent visit. We're delighted to hear you had an enjoyable experience. However, we're sorry you were disappointed that we do not provide in-room safes but we do value your feedback. We're grateful for your review, and we hope to have the pleasure of your company the next time you're in the area.

10/10 Excellent

Hanne

Stayed 2 nights in Mar 2024

10/10 Excellent

Marie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly place very clean!
Stayed 3 nights in Mar 2024
Response from General Manager on 9 Mar 2024
Dear Marie,Our spotless accommodations and wonderful staff are just some of the reasons our guests enjoy staying at Hilton San Diego Bayfront so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back on future visits to the area.

10/10 Excellent

tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to PETCO park. Plenty of food choices on site and the view was great! Great stay for a reasonable price.
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. We are glad to learn you enjoyed your stay, and we thank you for taking the time to share your feedback. Your insights help guide us in making decisions to continue improving our customer experience and also help future guests choose where to stay when researching different hotels. If you ever come back to San Diego we would love the opportunity to host you again.

10/10 Excellent

Leilani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service.
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Leilani,Thank you for taking the time to share your feedback with us! We are delighted that you found our property well-kept and our service top-notch. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Hilton San Diego Bayfront for another enjoyable experience.

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great view, great location.
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Mark,Thank you for sharing your experience! We're thrilled to hear you enjoyed our stunning view and convenient location. Our priority is your satisfaction, and we're delighted to meet your expectations. We can't wait to welcome you back to Hilton San Diego Bayfront for another memorable stay.

10/10 Excellent

Patrick, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Palminder, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
The only comments I have is that according to the staff's information, the maintenance have not fixed the restaurant's two of the entry door from the last two months. Some unknown person told me that the management doesn't care about it.
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Palminder,We're thrilled to hear you had a five-star stay! We also take your feedback about our restaurant's entry doors seriously and will address this concern to ensure all aspects of our hotel meet our high standards. Our team cares deeply about every guest experience and appreciates your bringing this to our attention. We look forward to welcoming you back to Hilton San Diego Bayfront and providing an even more seamless experience.

10/10 Excellent

SNEZANA, Valencia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything from customer service, restaurant and location.
Stayed 1 night in Feb 2024
Response from General Manager on 1 Mar 2024
We're so happy to know that you enjoyed everything about your time with us, from our team's attentive service to our prime location. Thank you so much for the perfect rating and we hope to see you again soon.

4/10 Poor

Isabella

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in took forever. Sprang various fees on us. Parking too expensive. No water included in room so you have to travel 25 floors to get it. Very basic amenities for the exorbitant cost. Will not be staying here ever again.
Response from General Manager on 1 Mar 2024
Dear Isabella,We're sorry to hear about the challenges you encountered during your stay, such as the check-in process and concerns with the room amenities. We understand the importance of a seamless experience and are committed to improving the aspects you mentioned. Thank you for sharing your feedback, and we hope for an opportunity to better serve you in the future, providing a stay that meets and exceeds your expectations.

4/10 Poor

Hector

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First room I was put in the while carpet was wet with city view which I paid for water and bridge view. I was moved to a different room which seemed like a pool view room and port. Not a nice view. I paid for most water and bridge view. Staff knocked and then proceeded to open my room without permission at 10:30am. Checkout is at 11 when I confronted her she gave me an attitude and said I didn’t answer the knock or put the sign at door. Like it’s my fault she’s opening doors without knowing sign out status. I forgot my key in room and my husband went in while I looked for something in the car. Once I walked in I realized I didn’t have my key for elevator use. I went to the front and they wouldn’t give me one because it was under my husbands name and I didn’t remember the room number. I called my husband and didn’t pick up I had to go back to my car and charge my phone which had died by that time and call him again to come get me. So inconvenient. Also surrounding area is very crowded be prepared to pay for parking if you want to eat in the area. I went to have dinner and road closures lost me and a few blocks from hotel a road was full of people clearly doing illegal activities. I don’t suggest walking at night
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Hector,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed that wasn't the case for you. We offer our sincere apologies if the service you received was anything short of exceptional. Also, we're very sorry for any inconvenience you encountered while you were here. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will be sure to discuss them with our team. We appreciate your feedback and wish you safe travels ahead.

10/10 Excellent

lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay!
Stayed 5 nights in Dec 2023
Response from General Manager on 28 Feb 2024
Dear Lucy,Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside, great location, great view, couples massage at hotel was awesome! Walking distance to roof top cinema, clubs, bars, and food. Free shuttle to Coronado island and the view of the harbor was great.
Stayed 2 nights in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Matthew,Thank you for choosing Hilton San Diego Bayfront and for taking the time to share your delightful, five-star review. We are thrilled you were impressed with everything from our prime location and great views to our beautiful hotel and amazing couples massage. It would be an honor to welcome you back for another memorable experience.

8/10 Good

Nelli

Stayed 1 night in Feb 2024

2/10 Terrible

Kathleen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Way over priced hotel. Too many hidden costs. Had to pay to park there. No continental breakfast. Literally everything costed money there. Experience so bad that will not stay at another Hilton again!
Stayed 6 nights in Dec 2023
Response from General Manager on 25 Feb 2024
Dear Kathleen,We're sorry to hear that you didn't have a good time with us. We always strive to be as transparent as possible regarding our amenities and fees, so we're sorry to hear about the experience you described. Your feedback regarding these matters is gratefully received. Despite this, we hope you will consider giving us another chance soon.

8/10 Good

Somer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Kevin,Thank you for your perfect rating and kind words about our lovely hotel! It was truly a pleasure having you here, and we hope you return soon.

8/10 Good

Leroy

Stayed 2 nights in Feb 2024

8/10 Good

Jon

Stayed 5 nights in Jan 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shauna

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Stayed 1 night in Jan 2024

10/10 Excellent

Xian Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will come back !
Stayed 5 nights in Dec 2023

10/10 Excellent

Krisztian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

cameron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
To get a better view. It was an $80 charge. Already had to pay $45 for parking. Wasn’t accommodating and the bathroom was dirty. Not worth coming back.
Stayed 1 night in Jan 2024

10/10 Excellent

Isabel

Stayed 1 night in Jan 2024

10/10 Excellent

BRANDON

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2024

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Cindy Mireya

Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was actually good, my only thing is the people that was staying at the room next to us like to slam their doors a lot. It was a little bit annoying especially since they did it quite a lot late at night. On both nights that we were there. Other than that, it was a good stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful hotel!
Stayed 1 night in Jan 2024

8/10 Good

Carissa

Stayed 2 nights in Jan 2024

10/10 Excellent

Auriah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bayfront and historic places all around its just totally beautifull
Stayed 1 night in Jan 2024

8/10 Good

Michael, Sacramento

Travelled with partner
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great stay. Great view. Great service. We will come back
Stayed 4 nights in Jan 2024