All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I loved the views and that it was on the Bayfront, as well as the cleanliness and the opportunity it allowed for exploration. We also got a very good deal from Expedia, and if it’s during the off season I would recommend this hotel to anyone (just because it gets busy during Comic-Con, being right next to the convention center).
The location of the hotel was in a weird industrial area
Monica
Stayed 1 night in Mar 2024
10/10 Excellent
Chad
Travelled with family
24 Mar 2024
Bit pricey for the area…
Chad
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Chad,We greatly appreciate your feedback. Your perspective is valued, and we're committed to continuously improving. We hope you'll consider giving us another chance to exceed your expectations in the future.
Dear Mishar,Thanks for visiting Hilton San Diego Bayfront. Our team is thrilled you had such a wonderful stay that you are planning to return! We hope to see you soon!
Waterfront, connected to long walking path and great restaurants in walking distance.
Sree
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Sree,Thank you for sharing your experience with us! We're thrilled you enjoyed our waterfront location, conveniently linked to a scenic walking path and fantastic dining options nearby. It was a pleasure to have you stay with us, and we can't wait to welcome you back to Hilton San Diego Bayfront for another delightful stay.
10/10 Excellent
Janet, Columbia Falls
Travelled with partner
14 Mar 2024
Overall it was great. In the beginning we weren’t clear on the use of the card for the parking. No big deal.
Janet
Stayed 2 nights in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Janet,Thank you for choosing Hilton San Diego Bayfront! We're glad your overall stay was pleasant, and we look forward to seeing you again soon.
I love the place where they allow pets and with an area where my dog can run around and do his thing. Easy access to all the dining and shopping. Plus the scenery overlooking the bay as I love watching sailboats and naval ships come by. Will always stay here when I need a vacation in town.
Kin
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Kin,Thank you for your stay at Hilton San Diego Bayfront as well as your wonderful review. We know that our furry friends are part of the family so we are happy to help accommodate your needs to have them join you. There's no greater compliment than hearing you enjoy your time with us so much you will be staying with us on future trips to the area. We look forward to seeing you again soon.
absolutely amazing location with the beautiful sunset
Ghous
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
It was truly a pleasure to welcome you to Hilton San Diego Bayfront during your recent visit. We're thrilled to hear we were able to deliver a positive experience and that you appreciated our wonderful location and the opportunity to view the beautiful sunset. Thank you for sharing your kind comments, and we hope to host your next visit to the area.
I like this property a lot. My only issue was there was no safe in the room.
Jacalyn
Stayed 3 nights in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Jacalyn,Thank you for allowing Hilton San Diego Bayfront to host your recent visit. We're delighted to hear you had an enjoyable experience. However, we're sorry you were disappointed that we do not provide in-room safes but we do value your feedback. We're grateful for your review, and we hope to have the pleasure of your company the next time you're in the area.
Dear Marie,Our spotless accommodations and wonderful staff are just some of the reasons our guests enjoy staying at Hilton San Diego Bayfront so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back on future visits to the area.
Great location to PETCO park. Plenty of food choices on site and the view was great! Great stay for a reasonable price.
tracy
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. We are glad to learn you enjoyed your stay, and we thank you for taking the time to share your feedback. Your insights help guide us in making decisions to continue improving our customer experience and also help future guests choose where to stay when researching different hotels. If you ever come back to San Diego we would love the opportunity to host you again.
Dear Leilani,Thank you for taking the time to share your feedback with us! We are delighted that you found our property well-kept and our service top-notch. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Hilton San Diego Bayfront for another enjoyable experience.
Dear Mark,Thank you for sharing your experience! We're thrilled to hear you enjoyed our stunning view and convenient location. Our priority is your satisfaction, and we're delighted to meet your expectations. We can't wait to welcome you back to Hilton San Diego Bayfront for another memorable stay.
The only comments I have is that according to the staff's information, the maintenance have not fixed the restaurant's two of the entry door from the last two months. Some unknown person told me that the management doesn't care about it.
Palminder
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Palminder,We're thrilled to hear you had a five-star stay! We also take your feedback about our restaurant's entry doors seriously and will address this concern to ensure all aspects of our hotel meet our high standards. Our team cares deeply about every guest experience and appreciates your bringing this to our attention. We look forward to welcoming you back to Hilton San Diego Bayfront and providing an even more seamless experience.
We enjoyed everything from customer service, restaurant and location.
SNEZANA
Stayed 1 night in Feb 2024
Response from General Manager on 1 Mar 2024
We're so happy to know that you enjoyed everything about your time with us, from our team's attentive service to our prime location. Thank you so much for the perfect rating and we hope to see you again soon.
Check in took forever. Sprang various fees on us. Parking too expensive. No water included in room so you have to travel 25 floors to get it. Very basic amenities for the exorbitant cost. Will not be staying here ever again.
Isabella
Response from General Manager on 1 Mar 2024
Dear Isabella,We're sorry to hear about the challenges you encountered during your stay, such as the check-in process and concerns with the room amenities. We understand the importance of a seamless experience and are committed to improving the aspects you mentioned. Thank you for sharing your feedback, and we hope for an opportunity to better serve you in the future, providing a stay that meets and exceeds your expectations.
4/10 Poor
Hector
Travelled with family, Travelled with family and small children, Travelled with partner
First room I was put in the while carpet was wet with city view which I paid for water and bridge view. I was moved to a different room which seemed like a pool view room and port. Not a nice view. I paid for most water and bridge view. Staff knocked and then proceeded to open my room without permission at 10:30am. Checkout is at 11 when I confronted her she gave me an attitude and said I didn’t answer the knock or put the sign at door. Like it’s my fault she’s opening doors without knowing sign out status. I forgot my key in room and my husband went in while I looked for something in the car. Once I walked in I realized I didn’t have my key for elevator use. I went to the front and they wouldn’t give me one because it was under my husbands name and I didn’t remember the room number. I called my husband and didn’t pick up I had to go back to my car and charge my phone which had died by that time and call him again to come get me. So inconvenient. Also surrounding area is very crowded be prepared to pay for parking if you want to eat in the area. I went to have dinner and road closures lost me and a few blocks from hotel a road was full of people clearly doing illegal activities. I don’t suggest walking at night
Hector
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Hector,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed that wasn't the case for you. We offer our sincere apologies if the service you received was anything short of exceptional. Also, we're very sorry for any inconvenience you encountered while you were here. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will be sure to discuss them with our team. We appreciate your feedback and wish you safe travels ahead.
Dear Lucy,Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.
Beautiful inside, great location, great view, couples massage at hotel was awesome! Walking distance to roof top cinema, clubs, bars, and food. Free shuttle to Coronado island and the view of the harbor was great.
Matthew
Stayed 2 nights in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Matthew,Thank you for choosing Hilton San Diego Bayfront and for taking the time to share your delightful, five-star review. We are thrilled you were impressed with everything from our prime location and great views to our beautiful hotel and amazing couples massage. It would be an honor to welcome you back for another memorable experience.
Way over priced hotel. Too many hidden costs. Had to pay to park there. No continental breakfast. Literally everything costed money there. Experience so bad that will not stay at another Hilton again!
Kathleen
Stayed 6 nights in Dec 2023
Response from General Manager on 25 Feb 2024
Dear Kathleen,We're sorry to hear that you didn't have a good time with us. We always strive to be as transparent as possible regarding our amenities and fees, so we're sorry to hear about the experience you described. Your feedback regarding these matters is gratefully received. Despite this, we hope you will consider giving us another chance soon.
Dear Kevin,Thank you for your perfect rating and kind words about our lovely hotel! It was truly a pleasure having you here, and we hope you return soon.
To get a better view. It was an $80 charge. Already had to pay $45 for parking. Wasn’t accommodating and the bathroom was dirty. Not worth coming back.
The stay was actually good, my only thing is the people that was staying at the room next to us like to slam their doors a lot. It was a little bit annoying especially since they did it quite a lot late at night. On both nights that we were there. Other than that, it was a good stay.