Pool

Reviews of Comfort Inn Gaslamp Convention Center

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1002 reviews" "
Rating 8 - Good. 323 out of 1002 reviews" "
Rating 6 - Okay. 167 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 67 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

May

Liked: Staff & service
easily accessible transportation to all sightseeing locations, airport and restaurants. However, the hotel is in Downtown area close to Broadway, so safety and cleanliness can be a concern for some people. The air conditioner in the room needs to be updated.
Stayed 3 nights in Mar 2024

4/10 Poor

Lucia, Perris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
small
Stayed 1 night in Mar 2024

10/10 Excellent

Alexis, North Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Nadia

Travelled with partner
Liked: Staff & service, amenities
The building area is downtown and the old and dirty is to be expected.
Stayed 1 night in Mar 2024

4/10 Poor

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$50 dollars to park in the hotel parking lot per day… This isn’t disclosed on Expedia listing. Street parking is difficult to come by and are metered. Besides that staff were friendly and hotel was clean.
Stayed 1 night in Mar 2024

6/10 Okay

Stephen, Corte Madera

Stayed 1 night in Feb 2024

4/10 Poor

Elaine

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi did not wor K and when we called the front desk, their reponse was just “uhm, try restarting your device.” We did this and it did not work. The shower in the room sprayed all over the floor. We got 1st floor room and it was horribly loud. Staff was NOT helpful. We were not told about extra security deposit and/or parking fees at booking or we would have booked at another location. Overall the room is not worth the 50 bucks savings at a better hotel. A complete miss.
Stayed 1 night in Mar 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in the Gaslamp district of San Diego. It is very close to everything: nightlife, the San Diego Zoo, and Balboa Park. But it’s far away from the activities and the noise. The bed is comfortable, and the breakfast is good. Stuff is attentive and gracious. We would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jayne, Bonita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenience to the jobsite.
Stayed 4 nights in Mar 2024

6/10 Okay

Brandon, Seattle

Travelled with partner
Liked: Cleanliness
Cheap for the area, expensive for the experience. Very loud street noise on the first floor, maybe better higher up it's ok. The room & breakfast was fine, what you expect from a budget hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great!
Stayed 2 nights in Mar 2024

2/10 Terrible

Mario

Stayed 1 night in Mar 2024

4/10 Poor

Alejandro

Stayed 2 nights in Mar 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Needs updating
Stayed 1 night in Mar 2024

10/10 Excellent

June, spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some of the reviews, I was a little worried. But from the moment we arrived , until we left-and we booked an extra night- we had nothing but GREAT service and all smiles. Yeah, there are some homeless folks outside that you need to be aware of, but snide all was good. And the breakfast was great with hot and cold choices. The woman keeping everything clean and filled was a sweetheart.
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient location for everything we needed it for. A lot to see and do within walking distance! Would stay again.
Stayed 3 nights in Feb 2024

8/10 Good

Ruth Ann

Liked: Staff & service, amenities, property conditions & facilities
Great location for convention center. Inexpensive (no car) and decent breakfast and wifi.
Stayed 5 nights in Feb 2024

10/10 Excellent

Denise, Covina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in Gaslamp. Everything was within walking distance
Stayed 1 night in Feb 2024

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with excellent location located at the city center, clean & comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

sherri

Travelled with partner
Fast check in, convenient parking and great location
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

2/10 Terrible

Cilka

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Gracie

Stayed 2 nights in Feb 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities
They should call this place the Discomfort Inn. I will never stay here again. There was a rude staff member on duty when we arrived. The room was advertised on Expedia as having a rollaway bed option. I called ahead and a lady said yes of course there would be one for you. I arrived and the guy at the front desk tersely said “well u can have one only if we have one”. I said I called ahead and was assured there would be one. He repeated the same phrase. He comes back five minutes later and says they have one and it will be delivered to my room. I get to my room and there’s an inflatable mattress leaned up against the bed, no sheets, no pillows, nothing. I’m like you gotta be kidding me. So I go downstairs, and the same rude staff says oh you need sheets? I said yes, I need sheets, a pillow, a comforter, or blanket. And why on earth am I getting an inflatable mattress to sleep on the floor? He said the rooms are too small for rollaway beds so they didn’t have any. Total BS. He brought one set of sheets out and said they did not have any comforters or blankets. I asked for a second set of sheets which he went back and got. Eventually, much later that evening, a different and nicer staffer stripped off a bed of an unoccupied room, and gave me a blanket. Then at 7 AM housekeeping woke us up and offered to give me a pillow. Unbelievable. It was noisy both nights too with car alarms, vehicles beeping like they’re construction vehicles. Do yourself a favor. Don’t stay at this place.
Stayed 2 nights in Feb 2024

2/10 Terrible

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
terrible condition in a bad area. won't stay again
Stayed 1 night in Feb 2024

2/10 Terrible

Raelina

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Feb 2024

8/10 Good

Nelson, BAYAMON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left disappointed with a dirty room for the whole stay. Upon check-in, you are told the room cleaning service is every other day. On my 3-night stay my room was not cleaned once. On the day they were supposed to clean it, I went in the morning to the front desk to confirm because the room was dirty, and needed the trash to be taken out. The employee said, "I have you scheduled for today". My room was not cleaned. Had to sleep in a very dirty room without clean towels. The next morning I informed the staff, and unfortunately, no other remediation was offered other than "sorry". That is disappointing. On the other hand: Friendly staff. It is a good location, within walking distance of many delicious restaurants. Parking right behind the building.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jamaar

We did not check in we cancel reservations
Stayed 1 night in Feb 2024

6/10 Okay

Maria, Caqnovanas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my 3 boys for the Holiday bowl at Petco park. Great location, not the trendiest of hotels but my 3 boys didnt care, they had a blast, but would not stay here with the wife.
Stayed 1 night in Dec 2023

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well located to walk everywhere or take the bus to Balboa park or zoo. Very nice breakfast including pancakes and waffles. Nice little salon to have tea and relax
Stayed 2 nights in Jan 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 5 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness
$50 parking
Stayed 1 night in Jan 2024

4/10 Poor

Rogelio

Disliked: Cleanliness
Really noisy
Stayed 1 night in Jan 2024

8/10 Good

Colette

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

6/10 Okay

Tanya

Travelled with partner
Stayed 1 night in Jan 2024

4/10 Poor

Crystal

Liked: Cleanliness
Staff when we were checking out was very rude.
Stayed 1 night in Jan 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Pilar

Travelled with group
Liked: Amenities
24 hrs coffee
Stayed 2 nights in Dec 2023

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family weekend getaway
Took a weekend trip to San Diego for the holiday bowl and to go to sea world over Christmas break. The comfort inn is super close to petco park so it was very convenient to walk to the game. Also close to gaslamp and all the bars and restaurants so expect it to be alittle noisy. But i thought the location was great, a little noise in exchange for a center of the action spot to sleep is fine by me. Really the only thing loud in our room was the air conditioner attached to the window. The rooms are meh, but what can you expect for the reasonable price in a great location?? Very basic, 2 beds, desk and kitchenette which is always great when traveling with family. But overall our room and the hotel in general was very clean and well taken care of. The morning breakfast included in the price was a much added bonus. Lots of food choices, waffles, pancakes, eggs and sausage and all the other extras like cereal, oatmeal, yogurt and breakfast breads. I think the only part where they really get you is parking at $50 per night! But the lot is supervised with cameras, so at least safer than parking in a random lot farther away. Overall, we had a pleasant stay and we would come back again.
Stayed 2 nights in Dec 2023

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Lolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini vacation
Great location, however the room had the sink in the bedroom rather than the bathroom which was rather awkward.
Stayed 3 nights in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel. Wry loud outside so bring ear plugs. I would definitely stay here again. First solar powered hotel and great breakfast.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms and noisy at night
Stayed 4 nights in Nov 2023

8/10 Good

Shunyu

Stayed 2 nights in Nov 2023