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Reviews of Augustana House

Augustana House
Lungotevere Marzio, 3, Rome, RM

Reviews

9.6

Exceptional

Rating 10 - Excellent. 307 out of 376 reviews" "
Rating 8 - Good. 62 out of 376 reviews" "
Rating 6 - Okay. 5 out of 376 reviews" "
Rating 4 - Poor. 0 out of 376 reviews" "
Rating 2 - Terrible. 2 out of 376 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never left a review of a hotel but our stay here was so wonderful, I just had to. We stayed there this past weekend. Rosa was there when we checked in. She was so kind and extremely helpful with all our questions. The room and bathroom were very modern and extremely clean. It was in a perfect location, walking distance to many major tourist spots. The young woman who was there the next morning at the front desk was also very nice and made sure we had everything we needed at breakfast. We fell in love with Rome and decided we would stay here again if we came back.
Stayed 1 night in Mar 2024

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where absolutely lovely, friendly, helpful and very professional. Breakfast and our room was great and especially the bed in which it was super comfortable.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gwyn Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot overlooking the River Tiber with a first floor balony. The location is very central and within easy walking distance to the historic centre and also to the Vatican. The staff were extremely helpful and considerate. The room was immaculate and cleanly presented. Breakfast was included and was generous enough to keep us going on our walks in the morning in the city. The only slight negative would be that there is a very busy road between the hotel and the river, however the room was quite because there is a metal roller shutter and two sets of balcony doors that shuts off all of the traffic noise. We are very happy to have found this place and would book it again in the future.
Stayed 4 nights in Feb 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! The hotel was outstanding! We will definitely go back!
Stayed 4 nights in Feb 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Staff were so lovely. Helpful and friendly. Good location with lots of major places within walking distance.
Stayed 5 nights in Feb 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place near the Vatican
So helpful and friendly! The room was beautiful and so clean. Thank you for a wonderful stay in Roma!
Stayed 1 night in Nov 2023

8/10 Good

Julia, New Hill

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was small and modern and we overall we enjoyed out stay. Howeoveor, If you have mobility issues, this hotel will be a challenge as there are numerous steps to enter the facility and to go down to the breakfast room. No elevator that we observed. Breakfast was at 7:30 am which wasn't convenient for us as our tours started at 8:00 am and then our taxi for the airport picked us up at that time as most interational flights lealve in the morning. You can ask for an early breakfast, but it is given grudgingly.
Stayed 2 nights in Nov 2023

10/10 Excellent

roger

Stayed 4 nights in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

ALLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator
Stayed 5 nights in Oct 2023

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located being only 10-15 min walk from most of the major sights. The room, despite facing the main road, was super quiet thanks to triple glazing and bed extremely comfortable. Breakfast was also good. In terms of improvements, there is no lift that we could see, so so going downstairs for breakfast could be tricky for those with limited mobility. In addition, the 3pm check-in is a bit late in this day and age, especially as they were fairly strict about the 11am check-out. Overall, however, the hotel was great and we would stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and location was great!! Very safe...gate to buzz you into the courtyard to the hotel door. Lovely breakfast. Large spotless room with lots of closet space. Big bathroom with great shower!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It’s so quiet, but yet you can open the double layered doors to the balcony we had upgraded to looking out over the busy road onto the Tiber River and experience how busy this city is! When you shut the two layovers of doors it is totally quiet. It’s about a 15 minute walk or less to every attraction, and there are many places to eat so it was a perfect location. There were lots of choices at breakfast to start your day with. The staff are fabulous too. If we ever come to Rome again we will definitely stay here
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room great location
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Staff was extremely nice and went out of their way to be helpful. Would stay there again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ryan

Stayed 3 nights in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay at the Augustana house. Staff is extremely accommodating and pleasant And made us feel welcomed. Area is great for walking to all attractions within 30 mins. We would definitely recommend this hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

ANH TIEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Jun 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 1 night in Jul 2023

8/10 Good

Yacov, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice and clean
Stayed 2 nights in Jul 2023

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Friendly staff. Nice a/c. Large bed. Could use more simple amenities like tissues in the room and an extra roll of toilet paper. Also nothing in the mini bar but one beer our entire stay (and we don’t drink beer). Breakfast was not great.
Stayed 5 nights in Jul 2023

2/10 Terrible

Audrey

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from AUGUSTANA on 22 Jul 2023
Dear Audrey,mi dispiace tanto se non siete stati bene, non avendo un comento non saprei cosa avrei potutto fare di piu per voi,ad ogni caso la ringrazio e sappi che me lo aspettavo il suo voto negativo, ma vi ricordo che abbiamo dei regolamenti che bisogna rispettare cosi come noi rispettiamo i nostri ospiti.

8/10 Good

Collette

Stayed 4 nights in Jul 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff, room was nice and breakfast was great. Highly recommend!
Stayed 3 nights in Jul 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place! It was in a great location and the staff was very helpful. Great breakfast and nice rooms. Overall would recommend highly.
Stayed 3 nights in Jul 2023

10/10 Excellent

Leslie

Stayed 3 nights in Jul 2023

10/10 Excellent

Harlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible. 10 minutes away from most major attractions. Safe neighborhood and great room. This choice is a no brainer!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Entry to the office was difficult to find. Recommend some signage on the street to direct where to enter
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen, Bentonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I recently stayed at the Augustana House and loved it. The entire staff was very welcoming and attentive to our needs. We will definitely look to stay there on our next trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Annabel

Travelled with partner
Liked: Cleanliness
Close to major sights! Staff friendly and room immaculate! Breakfast yummy!
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and amazing staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with very attentive staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful In Every Way!
Great location and very friendly and helpful staff! Showed us how to get around. Walking distance to everything there is to see in Rome. Clean, comfortable rooms. Would definitely stay there again!
Stayed 1 night in Jun 2023

10/10 Excellent

Margo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot - very clean - staff went out of there way to assist us in any of our needs . Very safe - with good security . Nice balcony !
Stayed 3 nights in May 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Location is walking distance to all the main Rome sights!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so amazing.
Stayed 5 nights in May 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this property not knowing anything about it, but went by location and good reviews. We were not disappointed. The staff is very friendly and helpful. The location is great for being able to walk to so many of the historical sites, plus the staff gave us a map with a loop circled showing us how to travel to find the locations we wanted to see. Room was clean and air conditioning worked well. Morning breakfast was very nice.
Stayed 1 night in May 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in centre of Rome Lovely hotel with extremely pleasant and helpful staff
Stayed 4 nights in May 2023

10/10 Excellent

JT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! They accommodated a very late arrival and went above and beyond. Location was perfect as it is waking distance to basically all major landmarks. Beds super comfortable and room very clean! We will def come back when in Rome.
Stayed 2 nights in May 2023

10/10 Excellent

Susan

Stayed 1 night in May 2023

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located between The Vatican and Spanish Steps. Close to shopping and restaurants. Lovely room right on a busy street, but so quiet!
Stayed 1 night in May 2023

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel except for steps for older travelers
Stayed 2 nights in Apr 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Not sure why this is rate 2 stars but this place is really great. Very very clean,functional,not far from many sightseeing places. The only negative is room is very close from the reception. Staff are very friendly. I would recommend
Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Peter, BROOKHAVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great breakfast. Quiet sleep.
Stayed 4 nights in Apr 2023