Exterior

Reviews of Days Inn by Wyndham Tunica Resorts

2 out of 5
Days Inn by Wyndham Tunica Resorts
7276 Casino Strip Resorts Blvd, Robinsonville, MS

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 312 reviews" "
Rating 8 - Good. 113 out of 312 reviews" "
Rating 6 - Okay. 31 out of 312 reviews" "
Rating 4 - Poor. 11 out of 312 reviews" "
Rating 2 - Terrible. 16 out of 312 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2024

4/10 Poor

Adriana

Travelled with partner
Disliked: Amenities
Sheets and couch had stains on them plus there was dried up blood on tub. There was also hair in the bed.
Stayed 1 night in Apr 2024
Response from gm on 14 Apr 2024
It sounds like you had a disappointing experience with cleanliness during your stay. Have you considered providing this feedback directly to the hotel management? They might appreciate the opportunity to address these issues and improve their services.

10/10 Excellent

Sean

Travelled with family, Travelled with pets
Nice quiet place!
Stayed 1 night in Apr 2024
Response from GM on 13 Apr 2024
Quiet and peaceful environments can make a big difference during a stay. If you need anything else, just let me know!

10/10 Excellent

Francisco

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from gm on 5 Apr 2024
Great to hear that you had an excellent experience, rating it 5 out of 5! If there's anything specific you particularly enjoyed or found noteworthy about your stay, feel free to share

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Mar 2024
Response from gm on 5 Apr 2024
Great to hear that you had an excellent experience, rating it 5 out of 5! If there's anything specific you particularly enjoyed or found noteworthy about your stay, feel free to share

2/10 Terrible

John, Thamesford

Liked: Cleanliness, staff & service, property conditions & facilities
We are out in the middle of nowhere.
Stayed 1 night in Apr 2024
Response from gm on 2 Apr 2024
While being in a remote location presents its challenges, it's important to prioritize your comfort and safety. If the situation is unbearable, you might still consider looking for alternative accommodation, even if it means traveling a bit further.

8/10 Good

Shukelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Nice And Quiet
Stayed 1 night in Mar 2024
Response from gm on 20 Mar 2024
That sounds like a peaceful stay! Quiet surroundings can definitely contribute to a relaxing experience. If you have any other feedback or questions about your stay, feel free to share!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. We had no issues other than a smell in the lobby.
Stayed 1 night in Mar 2024
Response from gm on 20 Mar 2024
I'm glad to hear that your stay was overall pleasant! If you found the lobby smell to be a concern, it might be helpful to bring it to the attention of the staff so they can address it for future guests.

10/10 Excellent

Recia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from gm on 27 Feb 2024
I'm glad to hear that you had a great stay! If there's anything specific that made your experience enjoyable or if you have any feedback you'd like to share, feel free to let me know. Your satisfaction is important, and I'm here to assist with anything you may need.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Feb 2024
Response from gm on 27 Feb 2024
It's wonderful to hear that you found the staff to be very friendly and accommodating during your stay. Providing excellent customer service is crucial for creating a positive guest experience, and I'm glad to hear that they exceeded your expectations in this regard.

10/10 Excellent

Terrica, Memphis

Stayed 1 night in Feb 2024
Response from Gm on 19 Feb 2024
If you have any further questions or need assistance with anything else, please feel free to let us know. Your comfort and satisfaction are important to us.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable room
Stayed 1 night in Feb 2024
Response from Gm on 11 Feb 2024
I'm glad to hear that you found the room quiet and comfortable during your stay. A peaceful environment and comfortable accommodations are essential for a restful experience.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Recently redone. Wonderful
Stayed 2 nights in Jan 2024
Response from gm on 27 Jan 2024
It's fantastic to hear that the property has been recently redone, and you found the changes to be wonderful. Renovations and updates can significantly enhance the overall guest experience by providing a fresh and modern environment.

8/10 Good

Eric

Stayed 1 night in Dec 2023
Response from Gm on 11 Feb 2024
If there's anything else you enjoyed about your stay or if you have any further comments or questions, please feel free to share. Your feedback is valuable, and I'm here to assist with any additional assistance you may need.

10/10 Excellent

Don

Liked: Property conditions & facilities
Very clean
Stayed 1 night in Dec 2023
Response from gm on 27 Jan 2024
Thank you for taking the time to provide feedback, and I hope you had an enjoyable stay overall.

8/10 Good

Kimberly Dianne

Travelled with partner
I didn't like that they're advertising breakfast but had no intention of actually having it 😕. My husband was looking forward to waffles.
Stayed 1 night in Dec 2023
Response from gm on 27 Jan 2024
In situations like these, it's recommended to bring this to the attention of the hotel staff or management during your stay. They may be able to provide alternatives or address the issue directly. Additionally, your feedback is valuable for the hotel to be aware of the impact on guest satisfaction.

6/10 Okay

Samuel

Travelled with partner
Liked: Amenities
Property shows lots of wear. Room cleaning was basic. Gratis breakfast was put out at varying times each of the three mornings we were there.
Stayed 3 nights in Dec 2023
Response from gm on 15 Dec 2023
I recommend sharing your detailed feedback directly with the hotel management. They can use this information to address specific concerns, implement changes, and work towards enhancing the overall guest experience.

8/10 Good

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked cleanliness room was exactly as shown in pics.
Response from Gm on 19 Feb 2024
If there's anything else you enjoyed about your stay or if you have any further comments or questions, please feel free to share. Your feedback is valuable, and I'm here to assist with any additional assistance you may need.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Will recommend staying
Stayed 1 night in Nov 2023
Response from gm on 15 Dec 2023
If you have any specific recommendations or aspects that you think the property excelled at, sharing those details can be helpful for potential future guests and the management.

8/10 Good

Lacy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from gm on 15 Dec 2023
Thank you for your feedback and for rating your experience at Days Inn Tunica Resorts as 8 out of 10. We appreciate your positive evaluation and are glad to hear that you had a satisfactory stay.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from gm on 27 Jan 2024
Thank you for taking the time to provide feedback, and I hope you had an enjoyable stay overall.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from gm on 15 Dec 2023
If you have any specific recommendations or aspects that you think the property excelled at, sharing those details can be helpful for potential future guests and the management.

10/10 Excellent

Edwige

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 1 night in Oct 2023
Response from gm on 15 Dec 2023
Thank you for taking the time to share your positive feedback. We look forward to many more visits from you and providing you with outstanding service during each stay. Your continued satisfaction is truly valued.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from gm on 15 Dec 2023
Thank you for your feedback and for rating your experience at Days Inn Tunica Resorts as 8 out of 10. We appreciate your positive evaluation and are glad to hear that you had a satisfactory stay.

8/10 Good

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling paint over the tub was peeling. The tub needs to be replaced. A rubber mat was placed over embedded dirt!
Stayed 1 night in Oct 2023

8/10 Good

Gene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms. Firm and comfortable mattress. Would prefer larger firmer pillows. Breakfast minimal and primarily sweets.
Stayed 2 nights in Oct 2023

4/10 Poor

Alex

Travelled with family and small children
The person at the front desk is very nice and helpful. My room was very dusty and dirty. My sheets had black long strings of hair on the sheets, The bathroom was dirty. I was very disappointed. The carpet wasn’t vacuumed or anything. Dust was on the mirrors. Someone need to start checking behind the maids, They’re not doing their job at all.
Stayed 1 night in Oct 2023
Response from gm on 12 Oct 2023
I'm sorry to hear about the disappointing experience you had during your stay at the hotel. It's clear that the cleanliness and overall condition of your room did not meet the expected standards, and this is unacceptable.

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Loved the location and the amount of space in the room
Stayed 3 nights in Oct 2023
Response from gm on 12 Oct 2023
It's wonderful to hear that you loved the location and the spaciousness of your room during your stay. A great location and ample space can significantly contribute to a comfortable and enjoyable experience.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome as always, when we stop through .
Stayed 1 night in Oct 2023
Response from gm on 12 Oct 2023
It's wonderful to hear that you loved the location and the spaciousness of your room during your stay. A great location and ample space can significantly contribute to a comfortable and enjoyable experience.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from gm on 6 Oct 2023
Thank you for sharing your positive experience with checking in and your satisfaction with the cleanliness of the room at the hotel. It's great to hear that you had an easy and pleasant check-in process and that you found the room to be very clean.Your feedback is valuable and appreciated. We're delighted to know that you would consider staying again in the future. If you decide to return, we hope to provide you with another comfortable and enjoyable stay.If you have any further questions or need assistance with anything else, please feel free to let us know. Your comfort and satisfaction are important to us

8/10 Good

Cortney

Travelled with family
Liked: Staff & service, room comfort
It was okay…
This is a perfect hotel if you’re just needing a shower and place to lay your head. Nothing fancy. It was clean and comfortable. Not many options for breakfast. Waffles, cereal, toast, small muffins and bagels. Coffee, terrible orange juice and apple juice were the only options to drink. Disappointed there was no water.
Stayed 1 night in Sep 2023
Response from gm on 6 Oct 2023
Thank you for sharing your thoughts on your recent hotel stay. It sounds like Days Inn was a suitable choice for your needs as a place to rest and shower. Clean and comfortable accommodations are essential for a restful stay, and it's good to hear that these aspects met your expectations.Your feedback about the breakfast options is valuable. While the offerings you mentioned are common in many budget-friendly hotels, having a variety of beverage choices, including water, can certainly enhance the breakfast experience. Hotels often provide a basic selection of items, but guest preferences and expectations can vary, so it's important for hotels to consider diversifying their offerings where possible.Your comments are insightful and can be helpful both for future guests looking for budget-friendly options and for the hotel management to potentially improve their services. If you have any more questions or if there's anything else you'd like to share or inquire about, please feel free to let me know.

8/10 Good

Lauren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is nice if you need somewhere to stop on a road trip or a cheap place to crash after visiting the area. I hate to complain because there weren't any huge issues, but I will say the towels in our room were not clean and covered in stains (even found hair caught in one). Also, more gluten free options in the breakfast would be helpful. Just some yogurt or oatmeal would be awesome. Lastly, a more reliable front desk would be cool. Otherwise, I'm pretty happy with the experience!
Stayed 1 night in Sep 2023
Response from gm on 6 Oct 2023
Thank you for sharing your thoughts on your recent stay at the hotel. Your feedback is valuable, and it's helpful for both the hotel management and future guests.It's positive to hear that you found the hotel to be a convenient stop during a road trip or for budget-conscious travelers. Your constructive comments are also appreciated:

2/10 Terrible

Albert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My friends and I traveled to Tunica to support our friend at her sisters funeral. We were not going to stay the night but wanted a place to freshen up and nap before we returned home. Well the sheets were stained, there was hair in the bed hair all over a chair snd the funny thing is it was all different hair. Short blonde all over chair, black kinky in the bed as well as straight black hair. It smelled weird and stale
Stayed 1 night in Sep 2023
Response from gm on 6 Oct 2023
I'm truly sorry to hear about the unpleasant experience you had at the hotel during a sensitive time. The issues you've described, including stained sheets, various hair in the bed, and an unpleasant odor, are unacceptable, and I can understand how distressing this must have been for you and your friends.Such conditions do not meet the basic standards of cleanliness and comfort that guests rightfully expect. It's essential for the hotel to maintain high levels of cleanliness and hygiene to ensure a comfortable and pleasant stay for all guests, especially during such emotional moments.I would recommend reaching out to the hotel management to report your concerns and seek a resolution, whether it's a refund or compensation for the subpar conditions you encountered. They should be made aware of these issues to take corrective actions and prevent similar incidents in the future.I hope that your next hotel stay, especially during challenging times, will be much more comfortable and accommodating. If you have any further questions or need assistance with anything else, please feel free to ask

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very easy to check in. Room was very clean. Would stay again
Stayed 1 night in Sep 2023
Response from gm on 6 Oct 2023
Thank you for sharing your positive experience with checking in and your satisfaction with the cleanliness of the room at the hotel. It's great to hear that you had an easy and pleasant check-in process and that you found the room to be very clean.Your feedback is valuable and appreciated. We're delighted to know that you would consider staying again in the future. If you decide to return, we hope to provide you with another comfortable and enjoyable stay.If you have any further questions or need assistance with anything else, please feel free to let us know. Your comfort and satisfaction are important to us

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from gm on 6 Oct 2023
Thank you for sharing your thoughts on your recent stay at the hotel. Your feedback is valuable, and it's helpful for both the hotel management and future guests.

6/10 Okay

Beronica

The exterior of the hotel was well lit, clean and had plenty of parking. The interior glass door needed cleaning and the lobby smelled of smoke. My rooms carpet desperately needed cleaning and the room smelled like mildew. Other than that, the location was convenient to my venue, the staff was polite and the hotel and surrounding area was quiet. One suggestion. Buy 8oz bottles of water to give to guest instead of charging for bottles of water, knowing the hotel didn’t have free drinking water.
Stayed 2 nights in Sep 2023
Response from gm on 12 Sep 2023
Thank you for providing such detailed feedback about your stay. It's helpful to have this information so that the hotel can improve its services. I'll address each of your points:Exterior and Parking: It's great to hear that the exterior was well-lit, clean, and had ample parking. A well-lit and clean exterior contributes to a sense of safety and security for guests.Interior: I'm sorry to hear that the interior glass door needed cleaning and that the lobby had a smoke smell. Maintaining a clean and welcoming lobby is important for the overall guest experience, and the issue of the door and smoke smell should be addressed promptly.Room Condition: We apologize for the carpet condition and the mildew smell in your room. Clean and well-maintained rooms are crucial for guest comfort. The hotel should prioritize thorough cleaning and maintenance to ensure a pleasant stay for all guests.Location and Staff: It's positive to know that the location was convenient for your needs and that the staff was polite. Friendly and helpful staff can significantly enhance the overall guest experience.Suggestion: Your suggestion regarding complimentary 8oz bottles of water for guests is excellent. Many hotels are adopting more eco-friendly practices by offering reusable bottles or free drinking water to reduce single-use plastic waste. This is something the hotel management may consider implementing.Your feedback provides valuable insights for both the hotel management and potential future guests. We hope your next stay at the hotel or any other hotel meets or exceeds your expectations. If you have any more questions or need further assistance, feel free to ask.

2/10 Terrible

Kenneth

I didn't stay. I call to cancel my reservation. Saturday evening. They still charged my card. Im very disappointed with them.
Stayed 1 night in Aug 2023
Response from G m on 9 Sep 2023
Wyn-24hr CXLAgreement type: Expedia Collect/ETPBase policy: 24-hour cancellation windowTravelers who cancel 24 hours or more before 4:00 PM CST on the day of check-in are charged no fee.Travelers who cancel less than 24 hours before 4:00 PM CST on the day of check-in (including no-shows) are charged 1 night plus tax.

8/10 Good

Doug

Stayed 2 nights in Aug 2023
Response from gm on 12 Sep 2023
We're thrilled to hear that the staff at Days Inn Tunica Resorts was exceptionally kind to you and your family. Providing excellent service and creating a positive experience for our guests is always our top priority.

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No issues.
Stayed 1 night in Aug 2023
Response from gm on 14 Aug 2023
Thank you for sharing your feedback. We hope to welcome you back to Days Inn Tunica Resorts for another pleasant stay in the future. If there's anything else we can assist you with, please let us know. Your satisfaction is important to us.

8/10 Good

John E

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 1 night in Aug 2023
Response from gm on 14 Aug 2023
Thank you for sharing your feedback. We hope to welcome you back to Days Inn Tunica Resorts for another pleasant stay in the future. If there's anything else we can assist you with, please let us know. Your satisfaction is important to us.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient I liked they had smoking and non smoking rooms it was pretty quiet the rooms were clean
Stayed 1 night in Aug 2023
Response from gm on 14 Aug 2023
Thank you for sharing your feedback. We hope to welcome you back to Days Inn Tunica Resorts for another pleasant stay in the future. If there's anything else we can assist you with, please let us know. Your satisfaction is important to us.

2/10 Terrible

Becky

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a very clean room. The bed wasn’t very comfortable.
Stayed 1 night in Aug 2023
Response from gm on 7 Aug 2023
Your feedback is valuable, and we take it seriously. We will use your comments to address these issues and improve the overall quality of our accommodations. Cleanliness and guest comfort are top priorities for us, and we regret any discomfort you encountered.

10/10 Excellent

Kristine, fillmore

Stayed 1 night in Aug 2023
Response from gm on 12 Sep 2023
We're thrilled to hear that the staff at Days Inn Tunica Resorts was exceptionally kind to you and your family. Providing excellent service and creating a positive experience for our guests is always our top priority.

8/10 Good

Tommy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from gm on 7 Aug 2023
Thank you for your feedback and for rating your experience at Days Inn Tunica Resorts as 8 out of 10. We appreciate your positive evaluation and are glad to hear that you had a satisfactory stay.

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from gm on 7 Aug 2023
We value your patronage and hope to have the opportunity to provide you with an even better experience during any future visits. Thank you for choosing Days Inn Tunica Resorts, and we look forward to your next stay.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
best value
Stayed 1 night in Jul 2023
Response from gm on 1 Aug 2023
If there's anything else we can do to further enhance your future visits or if you have any specific requests, please feel free to let us know. We value your satisfaction and look forward to welcoming you back to Days Inn Tunica Resorts for another wonderful stay.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean.
The hotel is clean and the rooms look exactly like the photo. It has a pleasant smell. I have no complaints.
Stayed 1 night in Jul 2023
Response from gm on 1 Aug 2023
If there's anything else we can do to further enhance your future visits or if you have any specific requests, please feel free to let us know. We value your satisfaction and look forward to welcoming you back to Days Inn Tunica Resorts for another wonderful stay.

8/10 Good

Temitope

Stayed 1 night in Jul 2023
Response from gm on 12 Sep 2023
We're thrilled to hear that the staff at Days Inn Tunica Resorts was exceptionally kind to you and your family. Providing excellent service and creating a positive experience for our guests is always our top priority.

8/10 Good

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool
Stayed 2 nights in Jul 2023
Response from gm on 27 Jul 2023
We're delighted to hear that you had a wonderful stay with us. We strive to provide excellent service and a comfortable experience for all our guests, and it's rewarding to know that we met your expectations.

6/10 Okay

David

Liked: Cleanliness, room comfort
Average
Not made aware ahead of time of an extra $15 charge for pets even though we said we were bringing a pet at booking. Continental breakfast was terrible. Nothing overtly bad but just meh. It was clean.
Stayed 1 night in Jul 2023
Response from gm on 27 Jul 2023
Thank you for choosing Days Inn Tunica Resorts, and we hope to have the opportunity to provide you with an improved experience during your next visit. If there is anything else we can assist you with, please let us know. Your satisfaction is important to us.