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Reviews of Designapartments

3 out of 5
Designapartments
Palasta 10, Riga

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 77 reviews" "
Rating 8 - Good. 33 out of 77 reviews" "
Rating 6 - Okay. 15 out of 77 reviews" "
Rating 4 - Poor. 9 out of 77 reviews" "
Rating 2 - Terrible. 8 out of 77 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

3.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, would be perfect with a decent bed
The apartment was very well appointed and very secure. The bed was poor - very hard and very squeaky, in fact, one of us had to sleep on the couch to reduce noise on movement. Great location, very good service apart from the bed it was a good stay. Oh and perhaps some cleaning under the bed would be good.
Stayed 3 nights in Jun 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Hanna on 19 May 2019
Thank you very much.

10/10 Excellent

Greg, Pleasanton, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming apartment in the heart of Old City
Conveniently located just a short walk from Livu square, Riga Dom, Blackhead (Melngavu) House and City Hall. Cafe, restaurants, souvenir shops are all around as you step on the cable-stone streets of the Old City.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Generally good. Except the stairwell lights are all broken, need to open door with light from phone. The electric kettle also has some issue, the base doesn't fit.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in Tallinn
The apartment is in a quiet block on the edge of the old town, but only 5 minutes walk from the main square. The agency does have several different apartments, allocated on arrival. Our 1 bedroom accommodation was roomy and comfortable, everything we needed for a short stay.
Stayed 3 nights in Jul 2017

2/10 Terrible

Roger, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments
Very unhappy with all of it. Did not get the apartments that we booked . Staff and management was not helpful at all. Spent 2 hours on the tell to hotels . Com for help Do not use designapartments to book your holiday

6/10 Okay

drmaris, USA

Liked: Cleanliness
Disliked: Staff & service
Great Location
Overall the apartment was OK. The apartment office is only open till 10:00pm and there is an extra charge to get in after 10:00pm. However, was able to negotiate this charge away. The stairs and entry way to the apartment were of Soviet standard and the apartment was well used. However the apartment itself was OK. The apartment was non smoking but years of smoking by previous owners had soaked in to the walls. Had to really air it out. The address given is to the company office and it was a short walk to the actual place. The location was super.

8/10 Good

Oliver, London

Liked: Cleanliness, staff & service, room comfort
Excellent location for marathon start / finish!
Recommend you to book this apartment if you join this Riga marathon next year. Excellent location. Cant find wireless password to access it so has to go somewhere cafe to use it. spacious apartment! bath - not enough hot water in tank to fill up the bath! Thank you

2/10 Terrible

Stuart, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and misleading entry
It was a very misleading entry on Hotels.com. We needed to book 3 apartments for 10 people, only to be told 1 day before arriving that they would have 2 apartments but they would have enough space for the 10 of us. I asked about a refund at the time and they said we could negotiate that once we've seen the apartments. When we arrived the 2 apartments were at different ends of the Old Town, which was never made clear, and didn't have enough beds! We were told to sleep on a pull out double sofa for 2 people, when realistically it could fit 1 person, another bed was on a sofa in the other apartment. All beds were doubles, even though we requested singles. Everything about the apartment was misleading. When we asked for a refund because we were getting 7 beds instead of the 12 (we booked 3 apartments with 4 single beds each) the owner said he couldn't and it was only after a lot of persuasion we got any refund. The rooms we're the worst I've ever stayed in, but the misleading nature of the whole booking and the poor service to make us happy made give it a poor rating all round. It was pretty expensive for what you got too in terms of quality of the room.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location if a little run down
Great location and nice apartment but not well kept - for example the balcony door would not shut or lock and the ceiling was peeling off. The apartment was also located in a courtyard which was full of rubble. However the apartment had all the amenities required. Wifi was an extra €10 per day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment and location.
Wow! The staff made me feel so welcomed and were extremely helpful. My apartment inside was amazing. All the comforts. I paid extra for wifi and it was with it. The upkeep of the building was poor, yet it didn't effect my stay whatsoever. No elevators though - just so you know. Great location in the old town. A 10 minute walk to the bus terminal. About the same to the train terminal.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
3 bed apartment near Old Town Riga
The location was excellent for the Old Town just a few blocks away, The 3 bed apartment was a great size and had good facilities. The negatives didnt out way the overall opinion, no shower curtain, see through curtains which dont block any light. The area looks worse than it is but is fine and safe. Would recommend this place but if you want 5* then pay 5* rates.

8/10 Good

Cat, Scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Service with a scowl
Our self-catering apartment was minutes from the bars, shops, museums and lovely architecture of the old town. The room is spacious and clean. There's a small supermarket across the road where you can pick up everything you need for a basic meal. Designapartments refresh towels and bedding during your stay and for 14 Lats will even arrange for a driver to pick you up at the airport. But there's just one proviso - try not to be too put off when you go to pick up your keys and encounter your 'welcome' at Designapartments' office. Ours came via a scowling young woman called Inga. We arrived at the office at noon, but the Designapartments' driver asked us to dump our bags and return after 3, when the apartment would be ready and a member of staff called Inga would take us there. Returning at the requested time, we waited for 20 minutes, at which point a sulky teenager stomped into the office, huffed herself into a chair and proceeded to count a wad of bank notes. When we enquired if she might be Inga, she inclined her head, but didn't confirm or deny. We supplied all our credit card details when we made the online booking, but were told that the apartment hadn't yet been paid for, that credit cards couldn't be accepted and, lugging our cases, with Inga stomping ahead, we were led to a cashpoint which fortunately allowed us to take out 300 Lats on the spot. We were shown our apartment without explanation, and off went Inga. Riga is fantastic. Inga altogether less so...

10/10 Excellent

Tracey, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Appartment
We didn't know what to expect when we booked this appartment in Riga so we were pleasently surprised by our clean, comfortable and spacious flat in the old town. The kitchen was well equipped for making light meals and the lounge was great for relaxing in the evenings. There was some noise at the weekend but in Riga I think that this may the case with all central appartments as it is a lively place at weekends. The location, of our appartment was excellent, though I understand that this company use a variety of locations. We really liked what became our home from home for ten days. I would definately recommend both Riga and Design Appartments.

10/10 Excellent

Jerry, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean, well- located and friendly staff
Our two bedroom apartment was spacious, reasonably well -appointed and in a great location. Kitchen ware was limited but adequate. The staff was accommodating and helpful. We had a late arrival time, but they were there to greet us. Only quibble was the late-night noisiness of the hostel smokers next door.

8/10 Good

Cesare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione. Ci tornerò volentieri
Stayed 2 nights in Aug 2019

6/10 Okay

IGOR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Valnu iela 31/33
вроде ни чего, но, кровать скрипит как сумасшедшая, и нет ванной, хотя я заказывал с ванной. Душевая кабинка, ну для маленьких, очень маленькая, не возможно нормально помыться. WiFi нет, пока разобрался с телевизором пол дня прошло
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sijainti oli hyvä.muuten asunnon kunto melko huono.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ci è stato assegnato un altro appartamento,da quello che noi avevamo prenotato..al ritiro della chiavi ho trovato un foglio con indicazione di un altro indirizzo,il taxi che abbiamo prenotato ovviamente ci ha lasciato in palestra Isla ed è andato via...noi alle ore 20 abbiamo dovuto chiedere informazioni x arrivare all'indirizzo dell'appartamento..abbiamo girato mezzo centro storico a piedi con i bagagli..non hanno fatto nessun messaggio x avvertirci prima..arrivati a destinazione..le scale dell'appartamento erano vecchie sporche e mal odoranti, l'appartamento non era male,ma i letti piccolissimi e scomodi,la cucina con piastre che non funzionavano.....lo consiglio solo x la posizione
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities
Unico aspetto positivo : posizione centralissima. Pulizia scarsa, mancanza di asciugamani sufficienti, edificio maleodorante.
Stayed 3 nights in Aug 2019

8/10 Good

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Небольшая квартира в центе Риги, недалеко есть супермаркет, в целом отличный вариант остановиться на пару дней. Регистрация и выдача ключей минутах 5-10 ходьбы от квартиры.
Stayed 1 night in Jun 2019

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenläge
Mycket bra läge - rent, snyggt och bra inredning. Allt vad man behöver för en bra vistelse
Stayed 2 nights in Feb 2019

2/10 Terrible

Evgeny

Disliked: Staff & service, property conditions & facilities, room comfort
אל תתקרבו למקום הזה
באתר משקרים לכם במצח נחושה. אין דבר כזה DESIGNAPPARTMENTS. יש להם דירות בכל רחבי העיר העתיקה וברחוב PALASTA 10 נמצא רק משרד ומשם תצטרכו ללכת כרבע שעה -עשרים דקות עד הדירה. הפתעה לא נעימה אם אתם באים עם מזוודות גדולות . חלק מהדירות בקומות גבוהות בלי מעלית ועם מדרגות צרות.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

2/10 Terrible

Maria Gray, Riga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning!
We turned at the door to the apartment and booked in to another hotel! Our first contact with the reception staff should have been enough to make us leave straight away. There was no level of service at all and the person behind the front desk appeared completely uninterested and rude. We arrived to early to check in and was told that our apartment would be ready for us after 14.30 Arriving at 15.30 we were met by the cleaning staff telling us to sit down, that was apparantly the only thing they knew to say in English as they only spoke Russian. After waiting for 15 minutes the man from the reception came and carried on past us never looked at us once! After another 5 minutes of beeing ignored, we even tried to get his attention by talking to him, we were told to follow him to the apartment. The location was really good but the smell from the hall outside was horrendous and the apartment was located in the attic of an old building two floors up only reached by an old, worn and dangerously steep stairs. The apartment he showed us was nothing like the one we chose and paid for and we instantly felt unsafe to stay there, not knowing if anyone could come in during the night!? We decided there and then not to carry out our reservation, still paying the price in full even though we didn't get the apartment we booked. The man couldn't understand why we decided what we did and said "we couldn't do that"... He left us on the street seemingly offended! NEVER BOOK WITH THIS COMPANY!!
Stayed 1 night in Sep 2017

2/10 Terrible

Oddbjørn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dette boalternativ kan ikke benyttes. Sendte min bestemor med følge og de fikk vente flere timer på rom etter sin ankomst. Selv etter oppmøte kl. 15. De ble sendt med taxi til en helt annen plass av byen og rommet var uryddig og møkkete. Utsikten fra rommet var rett ned i avfallsrommet og det er insekter inne på rommet som har bitt huden på begge reisefølge. Dette kan ikke være tilfelle og vil komme tilbake med mer info om hva som har skjedd under denne reisen. Få dette alternativ ut av de valg som er under Riga. Jeg kjenner byen og forholdene svært godt og dette vil følges opp som en klage og bli en reklamasjon!
Stayed 7 nights in Aug 2017
This complaint is completely false, all the information provided are wrong. The customers did not understand the word in English, so it was impossible to communicate. They did not wait several hours, just 10-15 min for taxi. Apartment is located in Old Riga in some minute walking distance from office so we ordered taxi because for the guests at this age would be difficult to get to the address by walking. Apartment is not dirty and there are not insects inside. Of course if the window are open they can get in from the street . Also information about the view is not right. Windows are with view to courtyard.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenn man Lettland live erleben will und günstig
Aussen sieht das Haus aus wie baufällig .Man meint es werde abgerissen.Ich bin reingekommen eine Absteige.Eines morgens um 6 Uhr läutet ein Betrunkener vielleicht hat er im Treppenhaus geschlafen und konnte nicht mehr raus weil er ja kein schlüssel hatte.Die andere NachT fängt ein Alarm an zu pfeiffen.so alle 30 sekunden es war ein Teil des Feueralarms darum hab ich es aus Angst die Feuerwehr sollte kommen nicht angerührt.Der im Büro wollte mir nicht helfen hat aber gesagt der Alarm sei nicht aktiv .Hab dann rumgedrückt bis es aufhörte.
Stayed 7 nights in Jul 2017

8/10 Good

Mike o Pat, Very good

Liked: Cleanliness
Good location
Good
Stayed 2 nights in Aug 2017

8/10 Good

Hege

Liked: Staff & service
Sentral beliggenhet og god plass
Vi bodde i en leilighet i 3.etg. rett i nærheten av St. Peterkirka, og dermed veldig sentralt i gamlebyen. Helt ok leilighet for oss som er en familie på fem, god plass til alle var et pluss. Hvis man er i Riga for å oppleve alt byen har å by på, er designapartments helt ok, var greit nok for å ha en plass å sove og dusje. Leiligheta var noe slitt og renholdet kunne vært bedre, men igjen helt ok pga den sentrale beliggenheten og størrelsen samt prisen. Når vi ankom kontoret til designapartmens ble vi møtt av en av de ansatte på en hyggelig måte, og vi ble fulgt hele veien til leiligheta der vi ble vist rundt. Med sentral beliggenhet fulgte også en del støy fra barer og restauranter i nærheten, men det var ikke verre enn at vi alle sov godt hver natt.
Stayed 5 nights in Aug 2017

8/10 Good

karina jensen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggenhed
God service ved ankomst, dog lidt ventetid. Lejlighed komfortabel uden at være luksuriøs. TV havde dårligt signal og virkede derfor ikke. God internetforbindelse.
Stayed 4 nights in Jul 2017

4/10 Poor

Pjotr, Suomi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vanhassa kaupungissa
Ei siivousta koko 5 päivän aikana. Ei parveketta eikä näkymää mihinkään suuntaan. Porrashuone haisee hirveälle. Suihku kiinni suihkukopissa ilmastointiteipillä. Yksikään ebookerin kuvista ei ollut huoneistosta. Läheisen baarin äänet kuuluvat hyvin sisälle. Nuorisoporukalle joka nukkuu pari tuntia baarikierroksen jälkeen ihan ok.
Stayed 4 nights in Aug 2017

4/10 Poor

Martti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pettymys!
Huoneisto sijaitsi eri paikassa kuin ennakkotiedoista oli pääteltävissä. Sisäänkirjautuminen oli monimutkaista - perhettä odotutettiin 45 min. autossa kadulla, kun kävin kävelyllä asunnon luovutuksessa (matkaa oli n. 400 m.). Kaverille ei käynyt ehdottamani siirtyminen autolla yhdessä paikan päälle (jonne olikin erittäin vaikea ajaa!) Huoneisto sijaitsi huonokuntoisessa talossa (rappukäytävä oli haiseva ja rapussa ei toiminut valaistus). Asuntoon saimme vain yhden avaimen ja ovea ei voinut lukita, niin että olisi voinut kulkea eri aikaan toisten kanssa. Huoneisto oli iso, mutta erittäin sekalaisesti sisustettu. Sängyt olivat lähinnä varavuodetasoisia ja matalia. Keittiön astiat olivat sekalaisia keräilykappaleita - neljälle ei pystynyt kattamaan samanlaisia astioita. Asunnon siivous ei ollut totutulla tasolla - eikä itsekään voinut siivota, kun ei siivouskaapissa ollut pölynimuria. Kaikin puolin melkoinen pettymys! Hinta ei ollut paha, mutta verrattuna halpaan hotelliin, olisin mielelläni maksanut erotuksen! Nimelle ei ollut katetta tällä kertaa. Olisimme vaihtaneet jonnekin muualle, mikäli ei olisi maksettu tätä ennakkoon. Ehdotan, että Hotels.com lopettaa tämän asunnon välittämisen.
Stayed 2 nights in Jul 2017

6/10 Okay

ATSUKO

Disliked: Staff & service
ホテルではなく、誰がが住んでいるところを又貸ししているようなサービスアパートでした。 場所で選んだのですが、場所は受付のある場所で実際は受付場所から10分程歩いたところでした。石畳の道をスーツケースを転がしながら移動するのはきつかったです。案内してくれたお兄さんも無愛想で一切ヘルプしてくれることなく早歩きでついて行けず…5階まで階段でトランクを運ぶときも一切手助けなしでした。 部屋でタバコを吸ったら罰金、と書かれた紙をもらいましたが、部屋はタバコくさく、灰皿も置いてあり謎でした… 結果的に場所はよかったし、広すぎるくらいでしたが、書いてある詳細とは違うと思います。
Stayed 2 nights in Jul 2017

8/10 Good

Arne

Liked: Cleanliness, room comfort
Leiligheten var helt grei for fire personer. Den ene sengen var ikke bra, springmadrass uten overmadrass. Det var lite kjørler og bestikk og brødkniv som var ubrukelig. Beliggenheten var super, midt i byen, men trappen opp til 5.etasje og 100 trinn var ikke særlig bra. Slitsomt med tunge kofferter og bagasje. Ellers var det mye støy og bråk fra gaten og barer i nærheten hele natten. Men alt i alt var det et godt alternativ til hotell. Vi kan godt tenke oss å bo der igjen, men i en lavere etasje.
Stayed 7 nights in Jul 2017

6/10 Okay

Jenna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Harhaanjohtava ilmoitus
Varauksessa lukee osoite joka on toimistolle, vuokrattavat asunnot ovat ympäri keskustaa. Meille sattui hyvä sijainti ja asunto oli juuri remontoitu, rappukäytävä oli haiseva ja asunto kolmannessa kerroksessa ilman hissiä. Huoneen avaimet piti saada klo 15, mutta saatiin vasta 16.30.
Stayed 1 night in Jul 2017

8/10 Good

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Apartamento, no es un hotel con dirreccion erronea
No es un hotel. Son apartamentos cada uno en un sitio diferente. En mi caso el que nos toco nos encantó, centrico, amplio, con cocina, salón y dos habitaciones. Pero supongo que cada apartanento pueda ser dieferente y no ser tan agradable. La dirección no es la correcta, deberían modificarlo porque andar por la zona empedrada con la maleta es un rollo.

8/10 Good

Christer, Luleå

Liked: Property conditions & facilities, room comfort
Nära till allt
Trappan upp till lägenheten var inte tilltande men när kom in var det perfekt för min vistelse.Ca 75 kvadrat var den på. Kommer att boka igen vid nästa Rigabesök.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bra läge i gamla stan
Bra läge i gamla stan, nära till restauranger.

4/10 Poor

Maarit, Helsinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harhaanjohtava esitys Hotels.comin sivuilla.
Huone oli ränsistynyt, kaikki paikat vähän rempallaan. Sijainti oli loistava. Me emme mitään luksusta odottaneetkaan, mutta oli tässä sulattelemista. Asunnot kaukana toimistosta. Sivuilla pitäisi käydä ilmi tarkemmin että osoite joka annetaan on toimiston eikä asunnon. Tässä osoitteessa olevasta asunnosta ei ollut yhtäkään kuvaa sivuilla. Joten odotit jotain niistä mitä kuvia oli hotels.com sivuila mutta asunto olikin aivan muuta.

4/10 Poor

Petteri

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location
Well located apartment. Competitive price, suits visitors spending time in the city not inside.

8/10 Good

MEILING, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一天給的房間門難開,位置不好,不是我們訂的房形。第二天要求換房後就不錯了。

8/10 Good

Håkan, Lund

Liked: Cleanliness, staff & service
I gamla stan
Tur med vädret. Riga är en trevlig stad att besöka på en långhelg. Mycket att titta på, god mat och många ölsorter att prova.

10/10 Excellent

Olga, Рига

Liked: Cleanliness, room comfort
Disliked: Staff & service
Это апарт-отель, то есть аппартаменты в аренду, в центре города, без обслуживания в номере или мы его не имели, по причине однодневного пребывания. Вполне себе чисто, уютно, расположены в старом городе и особенно понравилась, что именно в этом доме останавливался в свое время первый Император Всероссийский Петр 1.

8/10 Good

Daniel Ricard, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
No tenia internet el departamento
Todo perfecto excepto que NO habia internet en el departamento hasta que despues de quejarme me lo pusieron en el penultimo día...

6/10 Okay

Urban

Liked: Room comfort
Disliked: Staff & service