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Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had an overall satisfactory experience.If there was anything specific that you think we could improve upon to earn that extra star in the future, please do let us know. We value your feedback and hope to welcome you back for an even better stay next time.
Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had an overall satisfactory experience.
6/10 Okay
Wanda
24 Mar 2024
Liked: Staff & service
No heat in our room and no pressure in shower
Wanda
Stayed 1 night in Mar 2024
Response from Tanzeel on 26 Mar 2024
We're sorry to hear about the issues you experienced during your stay. Please accept our sincerest apologies for the lack of heat in your room and the low water pressure in the shower.We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations on this occasion. Your feedback is invaluable to us, and we will address these issues promptly to ensure they are not repeated in the future.If your travels bring you back to the area, we hope you will give us another chance to provide you with the exceptional experience we are known for.
8/10 Good
Ed
Travelled with group
24 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No pool which was not stated on booking and reason for low look rating was doing Reno’s and area around is somewhat sketchy
Ed
Stayed 1 night in Mar 2024
Response from Tanzeel on 26 Mar 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that overall, you had a positive experience.We apologize for any inconvenience regarding the pool, and we appreciate your feedback regarding the renovations and the surrounding area. We are constantly striving to improve our facilities and your comments will help us in this process.We hope that despite these issues, you were able to enjoy your stay with us. If your travels bring you back to the area, we would love the opportunity to host you again.
We're disappointed to see your rating and sorry to hear that you were dissatisfied with your stay. We strive to provide the best possible experience for all our guests and regret that we did not meet your expectations.If there are any specific issues you would like to discuss or if there is anything we can do to address your concerns, please feel free to reach out to us directly.We value your feedback and hope to have the opportunity to welcome you back in the future for a more positive experience.
I felt this property was misrepresented in the photos shared on Expedia. When I arrived the building was run down, and it had a stale musty cigarette smell throughout the building , room was not clean and I felt unsafe. I ended up leaving and staying elsewhere.
Meighan
Stayed 1 night in Mar 2024
Response from Tanzeel on 26 Mar 2024
Thank you for sharing your feedback. We're sorry to hear about your experience and apologize for any inconvenience you may have encountered.We take all feedback seriously and will look into the concerns you've raised. If there are specific details you'd like to share or if there's anything we can do to address your concerns, please let us know.We strive to provide accurate representations of our property and to ensure a clean and comfortable environment for all our guests. Your comments will help us improve our services.
Price was excellent. Check-in was quick and staff was professional. Room is cozy, quiet and newly updated. Would not hesitate to recommend this hotel to friends and family.
The room was not clean two long black hair on and in the bed.The front desk guy said that happens sometimes.Asked for different room.He said that there was none.When I said I wanted my money back and check out ,all of a sudden there was a room .I said no.I want to be given my money back.He didn't know what to do so told him that he should call manager and figure it out.Will never recommend that hotel.Never again He also mention that everything is on cameras.who doesn't know that..Not impressed