Thank you for your feedback. I'm happy to hear you enjoyed our delicious Breakfast Buffet & that the staff was pleasant & helpful. We're due for a full renovation next & we hope you'll be back to see it!

Excellent! Thank you for your generous review. I will be sure to pass this along to my team. We hope to see you again the next time you visit our area!

Thank you for taking the time to provide us with your feedback. I'm so sorry for the inconvenience of your first room. I'm happy to hear the staff resolved the issue quickly. We hope to see you again the next time you're visiting Charles Town!

Great to hear! We're happy to hear you enjoyed your stay. We look forward to seeing you again in the future!

Great to hear! Thank you so much for your feedback. We're glad to hear you enjoyed your stay with us!

Great to hear! We hope to see you again soon!

Wonderful! We look forward to seeing you again soon!

Thank you for taking the time to provide us with your feedback. We're pleased to hear you enjoyed your stay with us. We hope to see you again in the future!

Thank you for your feedback! We're happy to know you enjoyed your recent stay with us. We hope to see you again soon!

Thank you for taking the time to provide us with your feedback. We look forward to seeing you again in the future!

Thank you for taking the time to provide us with your feedback. We do hope you'll give us another chance & look forward to your next stay with us.

Thank you for your kind words. We're happy to hear you enjoyed your stay with us again! I will definitely pass your praise along to my team. I agree, we have some of the best shuttle drivers around! We look forward to your next stay with us.

Great to hear! Thank you for your kind words. We look forward to your next stay with us!

Wonderful! Thank you for providing us with your feedback.

Thank you for your feedback! We're pleased to hear you enjoyed your stay with us!

Thank you for your feedback. We're pleased to hear you enjoyed your stay & look forward to seeing you again soon!

Great to hear! We hope to see you again soon!

Great to hear! We're pleased to know you enjoyed your stay with us.

Thank you so much! We're happy to hear you enjoyed your stay with us!

Thank you for your feedback. We hope to see you again the next time you visit our area!

I'm sorry to hear you didn't enjoy your recent stay with us. We hope you'll give us another chance in the future.

Thank you for taking the time to provide us with your feedback. We look forward to seeing you in the future!

Thank you for your feedback. We're pleased to hear you enjoyed your stay with us!

Thank you for your feedback! We're happy to hear you enjoyed your recent stay at our property. We hope to see you again soon!

Thank you so much for your kind words. We're pleased to hear you enjoyed your stay with us. We look forward to seeing you again the next time you visit our area!

Thank you so much for your kind words! We love hearing that you enjoyed your stay with us. We look forward to seeing you again in the future!

Thank you so much for your kind words. We appreciate you taking the time to provide us with your feedback. We look forward to seeing you again the next time you visit our area.

Thank you for taking the time to provide us with your feedback. We're pleased to hear you enjoyed your stay with us! We hope to see you again the next time you visit our area.

Thank you for your feedback. We're glad to hear that you enjoyed your stay. Unfortunately, w/inflation & our operating costs going up 20% we've had to increase rates like the other hotels in the area. We do hope to see you again in the future.

Thank you for your feedback. We look forward to your next stay!

Great to hear! I agree, we have an excellent breakfast selection! Thank you for your kind words. We look forward to seeing you again soon!

Thank you for taking the time to provide us with your feedback. We hope to see you again the next time you visit our area.

Great to hear! We hope to see you again soon!

Thank you for taking the time to provide us with your feedback. We hope to see you again in the future!

Thank you so much for your feedback! We're glad to hear you enjoyed your recent stay with us. We hope to see you again soon!

Thank you so much for taking the time to complete this review. We're pleased to hear you enjoyed your stay with us. We hope to see you again soon!

Great to hear! We're happy to know that you & your family enjoyed your time here together. We look forward to seeing everyone the next time you're in town!

Thank you for your feedback! We love hearing you had an enjoyable stay with us. We look forward to your next stay.

Thank you for your feedback! We're pleased to hear you enjoyed your stay with us. We look forward to seeing you again in the future!

Thank you for your feedback. We hope you'll give us another try in the future.

Thank you so much for your feedback! We hope to see you again soon!

Thank you so much for your kind words! We're pleased to hear you enjoyed your stay with us. We look forward to seeing you again the next time you visit the area!

This just made our day! Thank you so much for your kind words. Thank you for choosing our property & we hope to see you again soon!

Thank you for your feedback. We're glad to hear you enjoyed the shuttle during your stay. Thank you for informing us about the floor drain so that we may put a maintenance ticket in to get that fixed. I do apologize for the Front Desk speaking loudly resulting in other guests hearing your conversation. The lady whom checked you in is partially deaf & unfortunately she doesn't always realize she's speaking as loud as she is. I will definitely speak w/her as a reminder. We hope you'll come back again to see us & give us another chance.

Thank you for your feedback. My apologies & we will definitely look into this.