Outdoor pool

Reviews of Days Inn by Wyndham Durham/Near Duke University

2 out of 5
Days Inn by Wyndham Durham/Near Duke University
3460 Hillsborough Rd, Durham, NC

Reviews

6.4
Rating 10 - Excellent. 277 out of 1032 reviews" "
Rating 8 - Good. 195 out of 1032 reviews" "
Rating 6 - Okay. 184 out of 1032 reviews" "
Rating 4 - Poor. 176 out of 1032 reviews" "
Rating 2 - Terrible. 200 out of 1032 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

O

Stayed 2 nights in Mar 2024

2/10 Terrible

kashish

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay here again. Also, there is not breakfast though its advertised as Breakfast included. They offer a brown bag with really the lowest grade pastry possible. There isn’t even coffee for guests at the lobby. Ice machine is broken and we were told to go to the hotel next door to get ice from their machine. Property condition over all not great. Terrible mushy mattress.
Stayed 1 night in Mar 2024

2/10 Terrible

barbara

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the worst place I had ever stayed in you could not even get fresh linens, the room was totally filthy puke in the bathtub, dirty sheet yes with stains, drugs and prostitutes all over cops even did an arrest at 8:00 am right next door to the room. Very loud very unsafe.
Stayed 4 nights in Jan 2024

6/10 Okay

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This whole facility seems to be on his last legs. The grounds are a shambles. We had to let the water run for more than 10 minutes in order to get hot water to the taps. But it was quiet, and the bed was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how quiet it was and nice the people were at the desk
Stayed 2 nights in Feb 2024

8/10 Good

Emily

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 4 nights in Feb 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great . Owner is down to earth understanding but the building in front of days inn is dirty and scary
Stayed 1 night in Jan 2024

10/10 Excellent

Kamescha

Stayed 1 night in Jan 2024

10/10 Excellent

Kamescha

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

James N.

Disliked: Staff & service, property conditions & facilities
Poor access from highway. Shower took 15 minutes to get hot. Cold room - had to turn heat up to 84 to keep it about 70. No breakfast / coffee service except a paper bag containing a few vending machine snacks. Won't be coming here again.
Stayed 3 nights in Jan 2024

2/10 Terrible

Sharath

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

SREYA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a disgusting state. the lights are broken, carpet is dirty, room is smelly and there are no toiletries. We were told that breakfast will be provided in brown bags. Though it was said that there would be a breakfast buffet. This is a very bad place and more over misrepresented on your website as a facility with multiple amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

Bethzaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Diann

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were drugs being sold a few doors done. Someone knock on my door looking tonhave interactions I guess thinking that this is normal at this location. Took about 8min for the water to get hot. Would not recommend this at all
Stayed 2 nights in Dec 2023

6/10 Okay

Toni

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
great checkin- room cramped, beds were smaller than expected. bathroom dingy and toilet very loud
Stayed 1 night in Nov 2023

8/10 Good

Terrie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough handicap parking.
Stayed 1 night in Nov 2023

2/10 Terrible

Jon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of smoke. Cigarette burns in sheets. Leaking water. Chewed up moldings. No hot water. Horrible experience.
Stayed 1 night in Nov 2023

6/10 Okay

Joseph, Charlotte

Very hard to get to at night. No longer providing breakfast. You get a bag of snacks instead.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay again. Extreme disappointment needs 0 stars. The room was dirty and when asked for a clean room was denied and no one cleaned the room even after. Letting management know of the discussing conditions. Balls of hair and other things... no trash can. And burn marks in the bedding. Do not stay here.
Stayed 2 nights in Nov 2023
Response from KEN PATEL on 28 Nov 2023
Thank you for your review. Will be addressing these issues.

8/10 Good

Kecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from KEN PATEL on 28 Nov 2023
Thank you for your review.

8/10 Good

James

Liked: Staff & service
not what I was expecting
Stay was fine. Room was a bit outdated but ok. There was what appeared to be "blood splatter" on the wall next to the hair dryer. Probably wasn't but that was what it looked like. The little square pillows are terrible. The bed and coverings were nice and comfortable. One of the reasons I chose this hotel was that it listed breakfast. I really didn't expect that it would be a sunny d and a couple of things in a little bag from behind the front desk.
Stayed 2 nights in Nov 2023
Response from KEN on 28 Nov 2023
Thank you for your review.

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here if you value your life
Looks nothing like pictures on hotels.com door was locked when trying to check in multiple abounded car, two people shooting up in the parking, save your self book elsewhere from the looks of this place if you could actually get into to get a room you’d probably wouldn’t get any sleep in this place this place is 100% how you get put on a milk carton or have you seen me Comercail and good luck getting your money back
Stayed 1 night in Nov 2023
Response from KEN PATEL on 19 Nov 2023
Thank you for your review. This has never been brought to our attention...

2/10 Terrible

Pilar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked in and immediately checked out. $200 down the drain. The smell of marijuana smoke was everywhere and I mean everywhere. From the storm doors of the lobby, through the courtyard and beyond, the smoke was overwhelming. On the balcony, there were several people openly smoking and having quite a party. We decided it wasn't worth it to stay and immediately checked out and found a great spot at a Hampton Inn a few miles away.
Stayed 2 nights in Nov 2023
Response from KEN on 14 Nov 2023
We do our best to keep our property clean and safe. What customers do in their rooms we cannot control. We. do not allow any parties on the property. Keep in mind there are 2 hotels on same parking area. Sorry for any issues.

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from KEN on 14 Nov 2023
Thank you so much for staying with us. Please do come back.

2/10 Terrible

Kaitlyn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a lot of trash littering the property outside. Inside the room, there were holes in the walls, mold, cobwebs, and the bathroom looked as if it hasn’t been cleaned in months.
Response from KEN on 13 Nov 2023
We wish you had of brought this to the attention to our front desk. We would of moved you to a different room. We also will be addressing these issues.

2/10 Terrible

steve

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
toilet rocked 2 inches, step out of shower into toilet, what was seen on website and rooms may have been acurate in the 60's, will not be going back
Stayed 2 nights in Nov 2023
Response from KEN PATEL on 6 Nov 2023
The property was fully renovated 2 years ago. Thank you for staying with us.

4/10 Poor

Aron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A run down hotel, room not so clean though bed was comfortable. Sink drained slowly. Did not use shower
Stayed 2 nights in Nov 2023
Response from KEN PATEL on 6 Nov 2023
Sorry for the issues. We will take care of them. Thank you for staying with us.

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from KEN PATEL on 6 Nov 2023
Thank you so much for being our guest. Please do come back.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from KEN on 3 Nov 2023
Thank you for review

2/10 Terrible

Nikhil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe and rooms with non fuctional lights and hair dryers
Stayed 4 nights in Oct 2023
Response from KEN on 3 Nov 2023
We wish you would of brought this to the attention of the front desk . We would of fixed any problem you had. Thank you for your review. We will be addressing this issue.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dark-Days Inn
The pool was the best part. Breakfast was being handed a small paper bag full of bodega snacks. Found a dead roach in the bathroom when we first got there. You could see the crust in the bathroom. There was a weird smell in the corner of the room. Heard similar stories from other guests we met at the pool.
Stayed 3 nights in Aug 2023
Response from KEN on 29 Oct 2023
We wish you could of brought this to the attention to our front desk clerk. We would of been happy to move you. We will be addressing your issues.

4/10 Poor

Hasan

Disliked: Staff & service, property conditions & facilities
There is no sit-in breakfast at this place as advertised. They just give you a bag with some snack bar. One of the towels had blood stain. Low quality. Beware.
Stayed 2 nights in Oct 2023
Response from KEN on 23 Oct 2023
We will be addressing this issue.

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to Duke as stated, but the room was very dirty. There were toenail clippings in the room, dirt on all lamps and stands, and the floors were not vacuumed. The key card did not work properly and had to be replaced multiple times in the course of two days.
Stayed 1 night in Oct 2023
Response from KEN on 23 Oct 2023
We apolize for this. We will be addresing this issue.

8/10 Good

DETRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The worse part about this property is finding it. We drove around for about 30 minutes looking for the motel. We finally found it behind a Refuel gas station AND Royal Inn. They need more signage on the road. Otherwise the stay was ok. The bed was comfortable. The room was clean. We stayed two nights. There was no housekeeping. We thought someone would at least empty the trash in the room. We would stay there again due to its proximity to Duke and the rates.
Stayed 2 nights in Oct 2023
Response from KEN on 23 Oct 2023
Thank you for your review. We do hope you will return

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room condition was very odd. Some spots like the door and shower ceiling look old, dirty, and questionable. The room furnishings were generally good. It was a non-smoking room but clearly smelled of stale cigarettes and there were burns in bedding.
Stayed 1 night in Oct 2023
Response from KEN on 23 Oct 2023
We wish you could of brought this to our attention, we would of moved you. Again thank you for your review. We will be addressing these issues.

2/10 Terrible

Lew

Travelled with partner
Disliked: Cleanliness, amenities
Do not stay here on the weekend. Very unsafe. Lots of people walking around late at night.
Response from KEN PATEL on 15 Oct 2023
It was one of the busiest weekend and the Duke game started at 8pm. So we were booked and had no complains and the property is well lite and safe.

4/10 Poor

Piettro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a sad review, because I see great potential on this property they just needed to take care of this place and for God sake clean it. The first room that I got was room 151. There was probably a leak on the ceiling and they fixed it with a plywood and paint it. unbelievable the whole wall was still wet from probably a leak and there was stains all over the wall like someone spit on it. The bed had a whole bunch of hair underneath the pillow. There was a place that had no baseboard with a hole in it so bugs can go in I called Expedia they immediately called the management and they offered me a new room. This new room was a lot better, but still very poor maintenance. If this place had a better management it would be a very good place.
Stayed 4 nights in Oct 2023
Response from KEN PATEL on 15 Oct 2023
Sorry for the issues. We will take care of any issues.

2/10 Terrible

JeanneMarie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from KEN on 23 Oct 2023
Thank you for your review

2/10 Terrible

jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexperienced property owners. Property was dirty, cigarette butts and trash everywhere. Buildings in disrepair. Abandoned buildings next door cause homeless hanging around. Room unclean. The room had gum (yes, chewing gum!) on the baseboard. Stuff smeared on walls. Supposedly offers breakfast but never offered nor told about it. Had to ask after day 3. Real lack of hospitality. Had to ask for maid service and clean towels AND toilet paper. Again, lack of understanding of the term “hospitality”. Although the folks working there are nice they don’t understand the hospitality industry.
Stayed 4 nights in Oct 2023
Response from KEN on 23 Oct 2023
Thank you for your review.

4/10 Poor

Valerie, Linden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, but thats about all i can say was nice about this property.
Stayed 1 night in Sep 2023
Response from KEN on 23 Oct 2023
Thank you for your review

2/10 Terrible

Hollie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from KEN on 15 Oct 2023
Thank you for staying with us.

4/10 Poor

Tony

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a really sloven part of town. The interior of our room (131) was fair but looked like the remodeling was performed by poor amateurs (wall sheeting not meeting corner or door facings properly, plumbing improperly installed and hanging out of walls, bathtub filthy). Landscaping in horrible condition, grass not cut in weeks, trash in planters, Nothing like pics from website. Property is not consistent with expectations from other Wyndham properties and is a bad mark on your reputation. Expedia should not be carrying the property on their site in this condition or location.
Stayed 1 night in Sep 2023
Response from KEN on 23 Oct 2023
Thank you for your review.

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and nice bed. Great TV and good price on expedia
Stayed 3 nights in Sep 2023
Response from KEN on 24 Sep 2023
Thank you so much for your review. We do hope you will return.

4/10 Poor

Steve

Travelled with family
Liked: Staff & service
I inexpensive overnight
Stayed 1 night in Sep 2023
Response from ken on 23 Sep 2023
Thank you for review

6/10 Okay

BILL

Disliked: Staff & service, property conditions & facilities
Awful property badly run down
Had a coffee maker in the room, coffee, but NO coffee pot and couldn’t find one . The grass needed mowing badly. I would not rate this property a 1 and I traveled over 100 nights a year for 29+ years.
Stayed 1 night in Sep 2023
Response from ken on 23 Sep 2023
The coffee maker is not needing a pot. We wished you had of came to the front office and we would of showed you how it works. Due to the weather Sir, we are unable to get the grass mowed. Like many other businesses.

2/10 Terrible

Maurice

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Need serious cleaning run down worst day inn ever been to fleas and everything
Stayed 1 night in Sep 2023
Response from ken on 23 Sep 2023
Thank you for your review. Truly sorry to hear you did not enjoy your stay.

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort
It was clean quite and peaceful...
Stayed 6 nights in Sep 2023
Response from Ken on 23 Sep 2023
Thank you Jackie for your review. We appriecate your kindness.

6/10 Okay

Margaret

Travelled with group
Liked: Cleanliness
My friend suffered greatly from mold and dust mites. Pool was padlocked closed. Granted it was 4 days after Labor Day? Temp outside was close to 100 though,
Stayed 2 nights in Sep 2023
Response from Ken on 23 Sep 2023
No one came to office to address your issues. The pool HAS to have the lock stay on, but the pool is not closed unless bad weather.

6/10 Okay

Karen

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
It was ok, the place looks nothing like the pictures on the site. It sits behind a run down motel. The inside of the rooms looks a lot better than the outside. It served its purpose of a night rest. There where people standing around outside smoking. But they were quite. The lobby stayed closed.
Stayed 1 night in Sep 2023
Response from ken on 23 Sep 2023
Thank you for your review.

4/10 Poor

Alford

Liked: Cleanliness
Disliked: Property conditions & facilities
Good - no road noise, room clean. Bad: - Lobby locked, lone attendant behind security panel. Is the area that unsafe? - Temp set to 62 degrees in room (on a 90 degree day). - Strong musty room odor. - Loud window air conditioner. - Advertised free breakfast was a bite-sized muffin and tiny bottle of processed juice offered in a take-out bag.
Stayed 1 night in Sep 2023
Response from Ken on 23 Sep 2023
Thank you for your review