This was truly an amazing property. The staff is beyond fantastic. Yinet, Diahana, Raymond, and Dolores were fantastic at the pool. Vladimir, Eduardo, and Sosa were so helpful at the travel club and I really enjoyed my experience with them. The Cabaret is a MUST. Fantastic, fun show. Bingo the next day was the most fun I've had in years. Natalie was our attendant and she made it SO much fun. I loved her. Jesus, our butler, made everything SO easy for us, from making reservations, to helping us with a late checkout, and just checking in with us consistently. Check in and Check out was unlike anything I've ever experienced. No lines, someone meets you at the door and takes care of everything for you while you relax. Heidy, our check out attendant, was awesome and helpful. Everyone really treats you like family and addresses us by our name, which blew my mind.
I really have no desire to stay anywhere else when I return to DR as well as any other locations they have property. The staff is truly a model of how hospitality SHOULD be. From workers climbing trees to cut the branches and waving to people taking video, to the pool service, butler, front desk, cart drivers. Everyone was just fantastic.
Special thanks to Raymond, Jesus, Yinet, Steven (event coordinator), Diahana, Vladimir, Eduardo, Sosa, Natalie, Carlos, Mildred at El Dorado, Ramon at the Italian restaurant, Dolores, and Heidy. You all made our trip very special and memorable.