What a perfect place for me. Right smack in the center of everything I wanted and needed. This is located in the Zona Romántica not the most family suited because of the area, think of the Castro in SFO as a reference, great and fantastic for the LGBTQ community looking for fun fun fun. I had a 1 bedroom suite on the 3 floor, no elevator's. The area is busy so don’t expect quiet till like 2 am. There are a couple of bars across the street that play music, you could hear them if you were outside on the balcony, but not in the bedroom which was located further inside. My suite included a kitchenette that had a stove, mini fridge, microwave, toaster, blender basic dishes and cookware and a small coffee maker it was absolutely perfect for me. The AC was good after a long day out and about. There is no lobby or office, you do have to coordinate your checking via email prior to your trip, I had no issues, and again this was perfect for me. There are cleaning and maintenance people from like 10am-4pm I believe, I had great interactions with them very kind and helpful. They clean and change your sheets every 3rd day and provide with fresh towels on the 3rd day. There is a small safe in the bedroom however there are no instructions that I could find, but nothing a quick google search could not handle and after searching a lil bit. I will come again cause of the great food and entertainment in the close proximity and walking distance, literally steps away from the beach. Perfect !