Hampton Inn & Suites Portland/Hillsboro-Evergreen Park Reviews

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Reviews of Hampton Inn & Suites Portland/Hillsboro-Evergreen Park

Hampton Inn & Suites Portland/Hillsboro-Evergreen Park

9399 NE Tanasbourne Dr., Hillsboro, OR

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Jesper

17 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Apr 2024

Response from Eden on 18 Apr 2024

Thank you for staying with us! Glad that you enjoyed your stay!

10/10 Excellent

JOHN

14 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

Response from Eden on 15 Apr 2024

Thank you for staying with us!

8/10 Good

Michelle

Travelled with family

11 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Paying for parking?? $12 is quite a bit when there is nothing around you. Everything else was great!

Stayed 1 night in Apr 2024

10/10 Excellent

Carren, Federal Way

Travelled with family

11 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel

Stayed 1 night in Jan 2024

Response from Eden on 11 Apr 2024

Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

4/10 Poor

Dana

Business traveller, Travelled with partner

11 Apr 2024

Disliked: Staff & service, amenities, property conditions & facilities

The room above us was horribly noisy all through the night! Moving heavy objects and dropping heavy items and scuffling on the floor all night

Stayed 2 nights in Apr 2024

Response from Eden on 11 Apr 2024

Thank you for your time to write this review on our behalf. I would like to apologize for the noise level and assure you the staff did investigate after your report of this incident. We will be happy to accommodate a top floor request in the future.Your business is valued and we hope to have the chance to make it up to you.

10/10 Excellent

Dianely

Travelled with family

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoy staying at Hampton Inn and Suites and this time was not the exception, we like the cleanliness, spacious room, comfortable beds, the amenities and the breakfast.

Stayed 1 night in Apr 2024

Response from Eden on 10 Apr 2024

Thank you for taking the time to share your feedback with us. We are happy that your stay was enjoyable and appreciate all the positive comments about our products and services! We hope to see you again .

10/10 Excellent

MARY CHERILYN

Travelled with family, Business traveller

3 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly and rooms were clean

Stayed 3 nights in Feb 2024

Response from Eden on 4 Apr 2024

Thank you for your feedback! Glad that you enjoyed your stay with us! Thank you and hope to welcoming you again next time you visit the area.

8/10 Good

Tammi

1 Apr 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

Response from Eden on 2 Apr 2024

Thank you for completing our Guest Survey regarding your recent stay at the Hampton Inn& Suites. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Sandra

31 Mar 2024

Liked: Cleanliness, property conditions & facilities

Good and thanks again

Stayed 1 night in Mar 2024

Response from Eden on 1 Apr 2024

Thank you for staying with us!

8/10 Good

Melissa

27 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The bed was not very comfortable, but that is subjective, everything else was wonderful. It was very clean and the staff was very friendly so I couldn't ask for more. I was surprised that they charge for parking though, when they had a giant empty parking lot, but other than that it was great.

Stayed 1 night in Mar 2024

Response from Joey on 28 Mar 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro!

10/10 Excellent

Jennifer

26 Mar 2024

Liked: Amenities

Very nice

Stayed 1 night in Mar 2024

Response from Joey on 28 Mar 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro!

10/10 Excellent

Chris, Warden

23 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

Response from Joey on 28 Mar 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro!

10/10 Excellent

Laura, Beaverton

16 Mar 2024

Stayed 1 night in Mar 2024

Response from Eden on 5 Apr 2024

6/10 Okay

Katelyn

11 Mar 2024

Stayed 2 nights in Mar 2024

Response from Eden on 31 Mar 2024

Thank you for your feedback!. Hope to welcome you again next time you visit the area.

8/10 Good

Kathy

10 Mar 2024

Stayed 1 night in Mar 2024

Response from Eden on 31 Mar 2024

Thank you for staying with us!

8/10 Good

Jean

Travelled with family

9 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

Stayed 2 nights in Mar 2024

Response from Eden on 12 Mar 2024

Thank you for staying with us!

10/10 Excellent

katherine, Longview

Business traveller, Travelled with partner

7 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was a very nice Hampton. We were there for an important Doctors appointment for my husband. The only suggestion I would make is having a blanket for the door of the bed. We got cold and the heater seemed to only work hot or cold. The staff was very friendly and helpful.

Stayed 1 night in Feb 2024

Response from Eden on 7 Mar 2024

Thank you for your feedback! Glad that you enjoyed your stay at Hampton Inn & Suites. Hope to welcome you again next time you visit the area. Agan, thank you for staying with us!

10/10 Excellent

Traci Ann Makaonaona SoiSin

Travelled with partner

26 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful breakfast every morning & the awesome staff. I wish the facility had laundry intead of going next door.

Stayed 4 nights in Feb 2024

Response from Eden on 27 Feb 2024

Thank you for your feedback! Glad that you enjoyed your stay. Have a great day!

10/10 Excellent

Holly

20 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This Hampton was clean and the breakfast was great.

Stayed 2 nights in Feb 2024

Response from Eden on 20 Feb 2024

Thank you for your feedback! Glad that you enjoyed your stay at Hampton Inn & Suites. Hope to welcome you again nect time you visit the area.

8/10 Good

Travis

18 Feb 2024

Liked: Cleanliness

Everything was great minus the pool. The pool needs a deep cleaning.

Stayed 1 night in Feb 2024

Response from Eden on 19 Feb 2024

Thank you for your feedback! I truly appreciate your comments as we are continually striving to improve. I am so sorry that your stay was not as you had expected and you've given me some great areas to focus our efforts on. I hope that we'll have another opportunity to provide you with a better stay in the future.

8/10 Good

Benjamin, Bothell

18 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

Response from Eden on 20 Feb 2024

8/10 Good

Heather

16 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

Response from Eden on 19 Feb 2024

Thank you for staying with us! Hope to welcome you again next time you visit the area!

10/10 Excellent

Kezia

15 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2024

Response from Joey on 17 Feb 2024

Thank you for taking the time to leave a review for our property. We hope to see you again soon!

10/10 Excellent

Brooke, Los Angeles

14 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel!! No complaints.

Stayed 2 nights in Feb 2024

Response from Joey on 15 Feb 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro!

8/10 Good

Marion

Travelled with family and small children

12 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is accommodating

Stayed 1 night in Feb 2024

Response from Eden on 12 Feb 2024

Thank you for staying with us! Hope to see you again next time you visit the area.

8/10 Good

Heather

Travelled with family

10 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was comfortable and clean. Unfortunately the people above us sounded like they were jumping around and very loud, at 4:30 in the morning. The parking spots are very tight. Other than that, the hotel was a good place.

Stayed 1 night in Feb 2024

Response from Eden on 12 Feb 2024

4/10 Poor

John

10 Feb 2024

Liked: Cleanliness

At check in they surprise you with a daily parking fee. It’s in a suburban area with no parking garage. Why a parking fee? Lame

Stayed 1 night in Feb 2024

Response from Eden on 12 Feb 2024

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We want to assure you all pricing and fees are disclosed online and apologize if this wasn't clear prior to your arrival. Please reach out to the front desk staff so we are able to help answer any questions in the future.

10/10 Excellent

Christine

Travelled with family

5 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for a basketball tournament. Very nice property. Clean, quiet, and front desk staff was great.

Stayed 1 night in Feb 2024

Response from Eden on 5 Feb 2024

Thank you for your feedback! We are glad that you enjoyed your stay with us! Hope to welcome you again next time you visit the area. Again, thank you for staying with us!

10/10 Excellent

Mikael

5 Feb 2024

Stayed 1 night in Feb 2024

Response from Joey on 28 Mar 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro!

10/10 Excellent

Emily

Travelled with family

3 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, ckean and comfortable

Stayed 1 night in Feb 2024

Response from Joey on 3 Feb 2024

Thank you for taking the time to leave a review for our property. We hope to see you again soon.

2/10 Terrible

Lenny

2 Feb 2024

Disliked: Staff & service, property conditions & facilities

They charge a $12 parking fee and no room service. Get it yourself type stablishment

Stayed 1 night in Feb 2024

Response from Joey on 3 Feb 2024

Thank you for taking the time to leave a review for our property. I apologize for the grievances that you experienced from the parking fee and lack of a restaurant on property. We hope to see you again soon.

10/10 Excellent

Jessi

Travelled with partner

27 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We came for a birthday getaway and it was a wonderful stay! Quiet, clean and very convenient! We would absolutely stay again!

Stayed 1 night in Jan 2024

Response from Joey on 27 Jan 2024

Thank you for taking the time to leave a review for our property! We are grateful to hear such kind words about your stay and we look forward to your next visit to Hillsboro!

10/10 Excellent

John

Business traveller

26 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff.

Stayed 3 nights in Jan 2024

Response from Eden on 26 Jan 2024

Thank you for staying with us!

10/10 Excellent

tim, Lebanon

Travelled with partner

25 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s located near where I needed to stay

Stayed 3 nights in Jan 2024

Response from Joey on 25 Jan 2024

Thank you for taking the time to leave a review for our property! We hope to see you again during your next visit to Hillsboro.

10/10 Excellent

Leon

Business traveller

25 Jan 2024

Liked: Amenities

Awesome

Stayed 1 night in Jan 2024

Response from Joey on 25 Jan 2024

Thank you for taking the time to leave a review for our property! We hope to see you again during your next visit to Hillsboro.

6/10 Okay

Sergey

22 Jan 2024

Stayed 1 night in Jan 2024

Response from Joey on 24 Jan 2024

Thank you for taking the time to leave a review for our property. We hope to see you again soon!

10/10 Excellent

Verified traveller

20 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conenient location but noisy from freeway traffic

Stayed 1 night in Jan 2024

Response from Eden on 21 Jan 2024

Thank you for staying with us! For highway noise, we offer noise cancelling machine at the front desk for your convenience. Hope to welcome you again next time you visit the area.

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children

20 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet area. Plenty of parking. Dining/shopping options nearby. Rooms have ample space. Stayed here before and pleased with stay.

Stayed 1 night in Jan 2024

Response from Joey on 20 Jan 2024

Thank you for taking the time to leave a review for our property. We appreciate the kind works and hope to see you again during your next visit to Hillsboro.

10/10 Excellent

Molly

Business traveller

18 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2024

Response from Joey on 20 Jan 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro.

8/10 Good

Deborah

18 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so helpful and amazing during a very busy time with all of the snow and hotels full. The night I arrived I was given keys to my room and Opening the door discovered that the room was still uncleaned. It was late I was tired. I Went back down to the front desk and waited for a while until they could find a clean room. other than that, the staff was kind and helpful. I would not stay on the third floor again. As the people above, me sounded as if they were having a football game.

Stayed 2 nights in Jan 2024

Response from Joey on 18 Jan 2024

Thank you for taking the time to leave a review for our property. We apologize for the inconveniences you experienced with the first room being dirty and the noise from above! We hope to see you again soon.

8/10 Good

Verified traveller

Travelled with family

17 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay at Hampton Inn. Our only complaint is that it took two extra hours to get our rooms. Area was impacted by a snow/ ice storm.

Stayed 1 night in Jan 2024

Response from Joey on 18 Jan 2024

Thank you for taking the time to leave a review for our property. We apologize for the inconvenience of waiting to get into your room! We hope to see you again soon.

8/10 Good

Ryan

16 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and good experience overal, but no towels by the pool, and charging a fee for parking in the suburbs seems excessive.

Stayed 1 night in Jan 2024

Response from Joey on 17 Jan 2024

Thank you for taking the time to leave a review for our property. Your feedback will be used to help further improve our property. We hope to see you again during your next visit to Hillsboro.

10/10 Excellent

Andrea

Travelled with group

8 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

enjoyed my stay

Stayed 4 nights in Jan 2024

Response from Eden on 9 Jan 2024

Thank you for staying with us! Glad that you enjoyed your stay. Hope to welcome you again next time you visit the area.

8/10 Good

Michael James

8 Jan 2024

Stayed 2 nights in Jan 2024

Response from Joey on 29 Jan 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro.

8/10 Good

Ben

5 Jan 2024

Stayed 1 night in Jan 2024

Response from Joey on 25 Jan 2024

Thank you for taking the time to leave a review for our property! We hope to see you again during your next visit to Hillsboro.

4/10 Poor

John

Travelled with family

3 Jan 2024

Liked: Cleanliness

Disliked: Amenities

Pro- Clean room, sheets and bathroom. Building condition ok but aging from use. Con-Road noise is so loud impossible to sleep. Heating unit is even louder. Embarrassing nickel & dime $12 parking fee to park in an empty industrial area. AM coffee cold and undrinkable. Poor quality inedible breakfast. Pretty excited to get out of the building and find some place to sleep. No idea how this facility received any good ratings?

Stayed 1 night in Jan 2024

Response from Eden on 9 Jan 2024

Thank you for sharing your feedback! We're sorry you experience didn't match your expectations. We want to assure you all pricing and fees are disclosed online and apologize if this wasn't clear prior to your arrival. Please reach out to the FD staff so we are able to help answer any questions in the future.

10/10 Excellent

April

Travelled with pets

2 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Dec 2023

Response from Joey on 1 Feb 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro.

10/10 Excellent

Allison

Travelled with partner

1 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2023

Response from Eden on 9 Jan 2024

Thank you for staying with us!

8/10 Good

Emily

Travelled with family, Travelled with pets

1 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2023

Response from Joey on 1 Feb 2024

Thank you for taking the time to leave a review for our property. We hope to see you again during your next visit to Hillsboro.

8/10 Good

Anie

Travelled with family

31 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

Response from Eden on 9 Jan 2024

Thank you for staying with us. Hope to welcome you again next time you visit the area.