Solo cosas positivas. Personal muy amable y atento a los detalles, sobre todo en recepción. El desayuno un poco flojo en comparación a otros paradores. Algunas habitaciones tienen baños nuevos más modernos.
Pedir habitación con ducha. Las bañeras son antiguas.
Todo perfecto. Pero el restaurante no esta a la altura de un parador. Despues de pedir un menu de degustacion de 42 euros. No pudimos disfrutar de ningun plato. Nos parecio una cocina basica de cualquier restaurante normal.
No doubt, the town is lovely yet the best place in town is this Parador, ne better place to stay in one of the many in Spain. Could go back any time.
Rafael
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Pau Arbona, Director del Parador วันที่ 9 ต.ค. 2023
Dear Rafael,We're delighted to hear that you found our Parador to be the best place in Plasencia. It's always our pleasure to provide a wonderful stay for our guests. You're welcome to return anytime, and we look forward to hosting you again.Warm regards,
Impressive property, large room and nice bathroom. The restaurant and bar were understaffed and the gentleman at the front desk was particularly unfriendly, unhelpful and dismissive.
Steven
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Pau Arbona, Director del Parador วันที่ 8 ต.ค. 2023
Dear Steven,Thank you for your feedback. I'm glad to hear that you found our property impressive with spacious rooms and nice bathrooms. However, I'm truly sorry to learn that you encountered challenges with our restaurant and bar service as well as with the service at the front desk. We take your comments seriously, and I assure you that we will address these issues to provide a more enjoyable experience in the future.We appreciate your valuable input, as it helps us to improve and meet our guests' expectations. Please consider giving us another opportunity to serve you, and we'll do our best to ensure a more positive experience during your next visit.Thank you for choosing our Parador, and we hope to welcome you back soon.Sincerely,Pau Arbona Director of the Parador
My family and I have stayed at dozens of Paradors in all regions of Spain over the years and have very much enjoyed their character, service and restaurants. My adult daughter and I were very much looking forward to visiting the Parador of Plasencia as part of a trip to Spain in places our recently deceased wife and mother loved in memory of our 46th wedding anniversary and her birthday in October. Unfortunately, during a time of great personal stress, I erroneously made a scrolled booking on the Hotels.com website for two rooms for September 3-4, rather than October 3-4 [all of our other bookings were for the first two weeks in October]. Unfortunately, I only discovered the error when I received a “time to check in” notice from Hotels.com. I spoke immediately to a very kind Hotels.com representative who contacted the hotel to rescind our reservations but the only individual authorized to grant approval was unavailable. She left a detailed message and later followed up but the hotel insisted on charging for our rooms. Although they were within their right to do so, I am very disappointed that they weren’t more flexible, especially at a time in which I’m sure they could have rented the rooms to other guests.
Decepcion absluta con hoteles.com ya que les escribí explicando que podríamos ir debido a un accidente y que aportaríamos informe de hospital y jamás me respondieron.
No recomendaré a nadie que busque alojamiento a través de su agencia ...podían haber tenido un poco de exucación y...ak menos responder mis emails.
Habitaciones espaciosas , tranquilas y camas con colchón estupendo
Yolanda
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Pau Arbona, Director del Parador วันที่ 6 ก.ค. 2023
Estimada Yolanda,muchas gracias por hacernos llegar los comentarios positivos acerca de su estancia en el Parador.Nos alegra mucho saber que disfrutaron de las magníficas habitaciones que ofrecemos y esperamos tener la oportunidad de darles la bienvenida de nuevo muy pronto.Saludos cordiales.
Me pareció todo excelente. Una experiencia que toca muchas materias: arte, historia, arquitectura, decoración, reconstrucción, conservación, espiritualidad, descanso, gastronomía...
En fin un resumen de la parte buena del hombre.
Good old style hotel.Staff is good.Do not book restaurant- they can set you in hotel’s corridors for dinner in chance)))). Good stop for one night. Parking is perfect.
Un lugar magnífico, buena atención, buena situación
Dos pegas:
1. Hay que realizar un curso para meter el coche sin que luego tenga que pasar por la carrocería. Abstenerse vehículos muy grandes
2. Tuvimos que cambiar de habitación. Las que están situadas a nivel sobre el jardín, tienen la cisterna del water de la habitación contigua sobre la cabecera, al otro lado de un mini tabique. Al menos la 115.
The hotel is a lovely old but very comfortable ex monastery. Unfortunately the parking for the hotel is in another street via a lift and is chargeable from the hotel.There is street parking around the old city walls which is free. It can be busy though.
Como no podría ser de otra forma, una estancia excelente en Paradores.
Por señalar tan solo un pequeño "pero", por la mañana se oía un ruido bastante incómodo de la ducha de la habitación contigua.