I found this to be a top hotel. My partner and I stayed for 13 nights and there is very little that we could think of that disappointed us. Rooms were clean - views were fantastic - the 3 pools were always spotless and mostly accessible and the grounds were immaculate. Breakfast was great with a huge selection, and even when busy (the hotel was at capacity during our stay), there was always plenty of seats and plenty of food. The location is perfect, being only a short walk to the beach or the restaurants and bars of Karon, or a quick Tuk Tuk ride to Kata Beach (200 baht) or Patong (400 baht). Staff were friendly, the Spa / Massage was very good and with competitive rates (for a hotel) and if you eat at the restaurant (other than breakfast), again great food at fair prices. The ONLY downside (and for those who have stayed there will know) is the bloody hike up to your room. Hotel is situated on a steep block and there is only one lift, but there are probably 16 steps before you even get to the lift. But if you can handle that, you cannot, in my opinion, fault this fantastic hotel. This is my 7th visit to Phuket and my 6th hotel - it is by far the best for the money I wanted to spend. Would definitely recommend to a friend, and would not hesitate to stay here again. 😄