Patong Beach Hotel Reviews

2 outdoor pools, pool umbrellas, pool loungers

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Reviews of Patong Beach Hotel

Patong Beach Hotel

124 Taweewong Road, Patong Beach, Patong, Phuket

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

2/10 Terrible

Verified traveller

23 Mar 2020

Stayed 7 nights in Mar 2020

8/10 Good

Bigal

16 Feb 2020

Liked: Cleanliness, staff & service

Location is near beach .near shopping sreets .one wing of hotel is close to bar so loud music at night. Hard to fall asleep

Stayed 3 nights in Feb 2020

Response from Patong Beach Hotel on 19 Feb 2020

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

5 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is in an excellent location. Close to the key venues in Patong. The staff was very kind and helpful.

Stayed 8 nights in Jan 2020

Response from Patong Beach Hotel on 19 Feb 2020

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

2 Feb 2020

Liked: Cleanliness, staff & service, amenities

I have stayed at this property three times within the past four years. It has always been a nice and peaceful resort, however this time the Russians have taken over and there was a group of Arabs who were very noisy making the relaxing pool area very uncomfortable. The Russians are very unfriendly, no smiles, and the worst thing is that they book the pool lounges overnight by leaving their towels in the sits and making sure no one sits on them. The hotel does not enforce the first come first serve policy. There were a few Russian couples doing this and not sitting on the lounges all day but spending the day at the beach, thus taking space from people who needed them. We left the patong beach hotel which is just behind for the same reason. My advice is don’t go to this hotel during Russian season, you will be met with a lot of unfriendly people. I remember someone asking one the Russians why they did not smile and they said in Russia smiling is a sign of weakness.

Stayed 4 nights in Jan 2020

Response from Patong Beach Hotel on 19 Feb 2020

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

ElDubski, Canada

23 Jan 2020

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Great location, but the proximity to Bangla Road is a double edged sword. I was on floor 8 of 9, and the bass from Bangla was horrible. Some nights it went on until 5 am. I think it would be muffled better if you stick to the lower floors. The staff, service, and cleanliness was awesome. All around good hotel

Stayed 7 nights in Jan 2020

Response from Patong Beach Hotel on 19 Feb 2020

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

6 Jan 2020

Stayed 2 nights in Dec 2019

Response from Patong Beach Hotel on 8 Jan 2020

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Thomas

22 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019

Response from Patong Beach Hotel on 3 Jan 2020

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rihards

20 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Dec 2019

Response from Patong Beach Hotel on 8 Jan 2020

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family

19 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are friendly and helpful. Quick response to advice to queries.

Stayed 4 nights in Dec 2019

Response from Patong Beach Hotel on 3 Jan 2020

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nishanth

8 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

Response from Patong Beach Hotel on 13 Dec 2019

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Sandra

Business traveller

3 Dec 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

Response from Patong Beach Hotel on 13 Dec 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

2 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

Response from Patong Beach Hotel on 13 Dec 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner

5 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly and helpful all meals served were exceptional could not fault the hotel on anything at all highly recommend

Stayed 12 nights in Oct 2019

Response from Patong Beach Hotel on 6 Nov 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

24 Oct 2019

Stayed 8 nights in Oct 2019

Response from Patong Beach Hotel on 25 Oct 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner

20 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious rooms, walk across to Patong beach and close to all shopping, staff were amazing and helpful!

Stayed 5 nights in Oct 2019

Response from Patong Beach Hotel on 25 Oct 2019

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Dervla

Travelled with group

19 Oct 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable beds/hotel, dirty water

The description leads you to believe the hotel is right on the beach but it is a across a road and down an alley way. The hotel itself is very nice and modern, great decor and design, nice pool etc. Room service was only ok, especially the curry but main draw back to the hotel was the brown water in the tub when we ran a bath! Not very clean at all. Overall good hotel and good location in Patong.

Stayed 1 night in Oct 2019

Response from Patong Beach Hotel on 25 Oct 2019

Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Basem

14 Oct 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures of the hotel are much more nicer than the hotel itself it really needs renovations i asked for twin bed they gave us one ling bed and shuvved an extra bed in room

Stayed 1 night in Oct 2019

Response from Patong Beach Hotel on 25 Oct 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner

8 Oct 2019

Liked: Cleanliness, staff & service, amenities

good location, soundproof in the room can be improve.

Stayed 2 nights in Oct 2019

Response from Patong Beach Hotel on 25 Oct 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group

6 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the Thai indpired rooms..great view of the Adaman Sea!!

Stayed 1 night in Sep 2019

Response from Patong Beach Hotel on 7 Oct 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kevin

5 Oct 2019

Stayed 5 nights in Sep 2019

10/10 Excellent

Tan

13 Sep 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, experience with this hotel is good except this hotel do not have entertainment such as Karaoke,Live Music Lounge to utilize it

Stayed 3 nights in Sep 2019

Response from Patong Beach Hotel on 17 Sep 2019

Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Siva, SG

Travelled with partner

13 Sep 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Both overhead shower and hand held shower were pouring at the same time. The faulty button couldnt be fixed by the technician even though we had to keep calling. Aircon temperature was fixed at 25 deg and the aircon panel was just for show. The temp cannot be adjusted. It was so stuffy during day time. Bathroom was stinky. When requested for change in room, they half heartedly showed us a room that only had an overhead shower and the toilet bowl was in a separate cubicle away from the bathroom. The food at the pool bar was equally bad. We ordered spring rolls. It tasted of old oil and the vegetables served by the side tasted like a few days old too. Bad. Only good thing about the hotel is the close proximity to beach and soi bangla.

Stayed 2 nights in Sep 2019

Response from Patong Beach Hotel on 17 Sep 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

12 Sep 2019

Liked: Staff & service, amenities, property conditions & facilities

Stayed 6 nights in Aug 2019

Response from Patong Beach Hotel on 17 Sep 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cheryle

8 Sep 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is really what is says on the net no tricks very welcoming, helpful and caring. We are going to stay there on our way back to Australia st the end of the month. Don’t go past this one great location as well

Stayed 4 nights in Aug 2019

Response from Patong Beach Hotel on 11 Sep 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jay

Travelled with family, Travelled with family and small children

3 Sep 2019

Liked: Staff & service, amenities

Enjoyed my stay there, the staff was friendly, amenities where on point, food was excellent, it was also great that they had nanny services when we wanted to party. The only negative thing that we noticed was that the pool had mold in a few spots but nothing too serious. Also, the location is great if you want to be right in the action of Patong.

Stayed 5 nights in Aug 2019

Response from Patong Beach Hotel on 11 Sep 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

TD

Travelled with group

1 Sep 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The amenities of the hotel was not replenished when we check in to the room. There is construction happening beside and for a few hours per day there is constant vibration that shakes the room and produce quite a terrible noise. I understand it’s not the fault of the hotel. But the staying experience is just badly affected by that.

Stayed 2 nights in Aug 2019

Response from Patong Beach Hotel on 11 Sep 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

30 Aug 2019

Stayed 1 night in Aug 2019

Response from Patong Beach Hotel on 11 Sep 2019

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with group

17 Aug 2019

Liked: Cleanliness, staff & service, amenities

My room was paid for2 people. I took back friend I have known for many years and was charged 2000 for visitor. Will not stay at your hotel again!

Stayed 6 nights in Aug 2019

Response from Patong Beach Hotel on 19 Aug 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

15 Aug 2019

Stayed 4 nights in Aug 2019

Response from Patong Beach Hotel on 19 Aug 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shanker

Travelled with family, Travelled with group

14 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything's great about the place and staffs.. Awesome

Stayed 4 nights in Aug 2019

Response from Patong Beach Hotel on 19 Aug 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

14 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the swimming pool and the respectful and friendly staff. The shower in the bathroom was excellent! Location of the property could not be better. My only little negative experience was the wait in the heat for a few hours waiting to check in. After a long flight this was a bit uncomfortable. However, I cannot blame the hotel for this since I did arrive early at around 11 am.

Stayed 3 nights in Aug 2019

Response from Patong Beach Hotel on 19 Aug 2019

Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with group

13 Aug 2019

Disliked: Cleanliness, staff & service, amenities

Service was awful Unhappy stuffs Smells Instead of water my friend drunk soap ..

Stayed 13 nights in Jul 2019

Response from Patong Beach Hotel on 14 Aug 2019

Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Kelly

12 Aug 2019

Liked: Cleanliness

Disliked: Room comfort

Didn’t sleep until we moved hotel - too noisy!

3/10 Pool and shower great! Room outdated Loud music until 4.30am Drunk neighbours returning throughout the night Would not stay again. Moved to Patong Resort Hotel 1 Street back, much nicer rooms and more peaceful

Stayed 3 nights in Aug 2019

Response from Patong Beach Hotel on 14 Aug 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Olivia

9 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Room amazing view

Stayed 4 nights in Aug 2019

Response from Patong Beach Hotel on 14 Aug 2019

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with partner

5 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room in Siam block too noisy we changed rooms to other side and paid for upgrade, Staff do not speak good English to understand problem or compliment

Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group

23 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely fantastic place to stay. Very friendly, beautiful staff and nothing was too much for them to do. Just across the road from the main beach.

Stayed 5 nights in Oct 2017

Response from Patong Beach Hotel on 31 Jul 2019

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

22 Jul 2019

Stayed 2 nights in Jul 2019

Response from Patong Beach Hotel on 31 Jul 2019

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

jesse

Travelled with family

16 Jul 2019

Liked: Cleanliness, room comfort

Stayed 4 nights in Jul 2019

Response from Patong Beach Hotel on 17 Jul 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

9 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Awesome stay

Stayed 8 nights in Jun 2019

Response from Patong Beach Hotel on 17 Jul 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

9 Jul 2019

Stayed 28 nights in May 2019

Response from Patong Beach Hotel on 17 Jul 2019

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

4 Jul 2019

Stayed 2 nights in Jun 2019

Response from Patong Beach Hotel on 5 Jul 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

2 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2019

Response from Patong Beach Hotel on 5 Jul 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

3 Jun 2019

Stayed 4 nights in May 2019

Response from Patong Beach Hotel on 6 Jun 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yvonne

1 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back there

Hotel staff very helpful and always pleasant .rooms cleaned daily, food and service very good couldn't do enough for us.

Stayed 10 nights in May 2019

Response from Patong Beach Hotel on 6 Jun 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

25 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

big hotel. across street from beach. close to everything

Stayed 5 nights in May 2019

Response from Patong Beach Hotel on 30 May 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wayne

20 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities

No complaints Hotel & staff excellent. Third time I've stayed here & haven't been disappointed once

Stayed 5 nights in May 2019

Response from Patong Beach Hotel on 30 May 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

lim

17 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday gone very well

Hotel is right in the heart of everything, easy access to food, beach right upfront, taxi(tuktuk) right upfront of hotel. Front desk very fluent in English.

Stayed 4 nights in May 2019

Response from Patong Beach Hotel on 30 May 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

17 May 2019

Liked: Staff & service, amenities, property conditions & facilities

Stayed 9 nights in May 2019

Response from Patong Beach Hotel on 30 May 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

12 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved it . The location was very conveniently by the beach and Bangor Rd. The staff was nice . Breakfast was great

Stayed 4 nights in Apr 2019

Response from Patong Beach Hotel on 30 May 2019

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael, San Francisco, CA

8 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property and wonderful staff. I would stay here again.

Stayed 3 nights in Apr 2019

Response from Patong Beach Hotel on 9 May 2019

Thanks for staying with us. We appreciate your feedback!