- Too old facility. Look much different from images
- Not enough staff. Have to wait around 45 minutes to check-in
- Too bad on problem fixing. I reserved 2 nights but my family cannot sleep at all because the room upper us always make annoying voice. They walk around their room which the floor made of wood. That make loud noise. They walked like crazy all the night even pass the midnight. I call the staff to manage this but nothing change. After midnight, no one answer my call anymore. My family have to move to another room that I reserve for friends.
We booked and paid for 2 rooms for our last 7 nights in Phuket, thought we'd check it out a few days earlier, due to bad reviews. As soon as we seen it, we knew all the bad reviews were warranted. We asked to look in a vacant room but were refused because they were full apparently but we were allowed to view the property. We however came across empty rooms with the cleaners in the rooms and were allowed to look inside. All I can say is, omg. This so called hotel is terrible. First glance was enough and I hate to say this but it's the worst hotel I've ever seen. Mould half way up the bedroom walls, the place is falling apart and it's a nightmare. I would never recommend this property to anyone. Do yourself a favour and steer clear, it shouldn't be advertised in any booking site. I'd rate it 1/10 and only that because it has a pool. We never ended up staying and couldn't walk away quick enough.
Old dumpy hotel with no spa ! Holes in the ceiling with animals running around. The place smelled like urine, and those pictures on the internet are 15 years old. Don't waste your time staying here. This is not a 3 star resort, just a dump.
This was our second stay at the Bamboo Beach. Overall it is a nice hotel, good value for money, friendly staff. However, the shower in our room was unreliable, flitting between hot and cold. The chairs in the restaurant and on balconies are very uncomfortable.