Absolutely beautiful property! Our one bedroom unit was very clean and spacious, we also enjoyed having a full kitchen as well as a washer and dryer! The pool was probably our favorite part as we spent the better half of our days there lounging and soaking up the Arizona sun. It was a wonderful getaway and we would absolutely love to come back in the future!
Beautiful resort, but there was no restaurant open for dinner or drinks when I arrived on a later flight. There was no breakfast served and housekeeping was calling me at 10:30 am and came into my room to tell me I needed to leave. This was all before checkout time and I had privacy sign in the door. Yeash
roberto
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
4/10 แย่
Lisa
16 ม.ค. 2024
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Before we arrived an email stating the pool and hot tub would be closed. Still charged the resort fee. When got to room no coffee pot . They did deliver one. Tired to take shower no hot water. We called maintenance an hour later they fixed it. Delayed our departure. Won’t be back .
Lisa
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก SDOMgmt วันที่ 16 ม.ค. 2024
Hello Lisa, I'm really sorry that your recent stay with us fell short of your expectations. Our apologies you had to deal with issues in your room that should have been taken care of before your arrival and I am sorry for the inconvenience the pool closure caused you. That said, we do not charge a resort fee for our property, so we would not have assessed anything related to that. Kind regards, Michelle Sheraton Desert Oasis
Really loved the pool! Good sized and plenty of easy access for littles...not just one end. Oh, and the seats in the oool were sweet as well!! I wish the ac got colder. But, i visited during a hell-wave (100 ) so....probably difficult to keep ANY room cool in those temps.
At check in was told our original room was not available we were given a handicap room instead that night our toilet started leaking had maintenance in our room at about 10pm they were able to “fix” it that night only got it to happen again the next night (we were not in our room all that day) the next morning I reached out to front desk to inform them an hour went by non one came so we decided to check out early we went to the lobby asked to speak with management told him what happened we were told he would figure out what happened and call us back here we are 5 days later and still no call
Joel
เข้าพัก 2 คืน, กรกฎาคม 2023
8/10 ดี
Davin
27 ก.ค. 2023
ชื่นชอบ: ความสะอาด
They want you to enjoy yourself
Davin
เข้าพัก 3 คืน, กรกฎาคม 2023
8/10 ดี
Carla
เดินทางกับครอบครัว
27 ก.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Carla
เข้าพัก 1 คืน, กรกฎาคม 2023
10/10 ดีเลิศ
Sherry
เดินทางกับครอบครัว
23 ก.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Great Stay
Great weekend stay. Room was perfect with fully stocked kitchen. Pool staff at the grill/bar was extremely nice and helpful. Good food and drinks there as well. Fun schedule of events poolside and inside. Relaxation pool was a plus and very enjoyable. Waterfall main pool was very refreshing in this desert heat.