The property is currently undergoing renovation with loud construction noise 7am- 6pm on several floors. No fitness or spa facilities are available. No prior warning of these issues was given and the room rates have remained at full rate. Very disappointing and indicative of management attitude to guests.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, ตุลาคม 2019
8/10 ดี
JONGYEOL
16 ก.ค. 2019
ชื่นชอบ: ความสะดวกสบายของห้องพัก
JONGYEOL
เข้าพัก 3 คืน, กรกฎาคม 2019
การตอบกลับจาก Liden MEN วันที่ 2 ส.ค. 2019
Jongyeol, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future
Dear Ratna,
Thank you for rating us here. We hope you enjoy your stay with us and that the team look after you well.
We look forward to welcoming you back soon.
Best regards,
Kosal Sou
Hotel Manager
Dear Anonymous,
Thank you for your wonderful review.
Its always marvelous to receive such lovely feedback from you.
I hope we will have the opportunity to welcome you back to your new home in the Kingdom of Cambodia in the future
Best regards,
Liden MEN
Dear Ruby,
Thank you for the great review.
I was pleased to read you enjoyed your breakfast at our restaurant.
We look forward to welcoming you back soon.
Besre regards,
Liden MEN
Dear Valued guest,
Thank you very much for staying with us and appreciate for your rating us; we will strive more to get the best rating for your upcoming trip.
Faithfully yours
6/10 พอใช้
Leo, Thailand
13 ก.พ. 2018
Every time I come visit Phnom Penh Cambodia the hotel that O always stay is Green Palace Hotel. It has all facilities that you need from Spa, Gym and skybar. I highly recommend this place since it is price reasonable.
Leo
เข้าพัก 1 คืน, กุมภาพันธ์ 2018
การตอบกลับจาก Kosal วันที่ 17 ม.ค. 2019
Dear Leo,
Thank you for your great review and we appreciate you always return to the hotel. we will assure that here is your second home and the team is definitely eager to welcome you each time.
We will look forward to welcoming you back soon.
Best regards,
Kosal Sou
Hotel Manager
Dear 繁華街に近い
Greeting from Green Palace Hotel Phnom Penh !
Thank you so much for choosing to stay with us and taking your time to write us a review about our hotel.
As it 3 out of 5 point, we are very delightful about your review. we hope that we can welcome you once again to our hotel.
Best regard,
Sokharydeth SARMENG (Mr)
E-Commerce Executive
8/10 ดี
Kazz, Tokyo
6 ก.ย. 2017
ชื่นชอบ: พนักงานและบริการ
Nice hotel close to downtown
Good place near downtown, very convinience, and very kindly stuff.
Kazz
เข้าพัก 1 คืน, สิงหาคม 2017
การตอบกลับจาก Kosal วันที่ 24 ม.ค. 2019
Dear Kazz,
Thank you for your comment. Indeed the hotel is in central location and easy to access many tourist sites or business institute in Phnom Penh.
Staffs are well-trained and they will continue their effort to serve all the customers.
We look forward to welcoming you again soon.
We had a good experience and enjoyed our stay in Cambodia.
Rinda
การตอบกลับจาก Kosal วันที่ 24 ม.ค. 2019
Dear Rinda,
Thank you for your review. We ar glad to hear that you we’re enjoying your stay at our hotel and had a good experience.
We hope we will have the opportunity to welcome you back again soon.
Dear Anonymous,
Thank you for rating us for 3 out of 5. We appreciate that you are satisfied with our hotel.
Once again thank you for choosing to stay with us and we look forward to your return in the near future.
Best regards,
The Hotel Management Team
Green Palace Hotel, Phnom Penh & Preah Vihear
Basically everything is great about the hotel apart for the construction that was taking place next door and they start as early as 7am in the morning thus making it almost impossible to sleep beyond 7am
Kok Yew
การตอบกลับจาก Kosal วันที่ 24 ม.ค. 2019
Dear Kok Yew,
Thank you for your comment. We understand your concern on the construction and the hotel did work with them well to ensure that they do not start that early.
As of now, the construction is completed and you can sleep better till late.
8/10 ดี
ผู้เข้าพักจริง
24 ส.ค. 2016
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
A quite place and good for stay.
It's my second stay and place is okay to stay. I will be staying again soon when i return to Cambodia.
Clean hotel, Good service from restaurant's staff but not receptionist.
Nice location, can take tuk tuk to everywhere easily.
Receptionist did not remember and took note after I have reminded them in details, and end up a bad experiences in Phnom Penh visit.
Overall, I still like the attitude and services of the staffs form restaurant, bellman, room cleaner but definitely not reception.
Room was exceptionally clean, cable with many channels. Hot water became lukewarm on second day. Breakfast was good. Airport pickup is pricey but worth it after a long trip and the driver waited for over an hour. Staff were very helpful and made numerous phone calls to resolve airline problems. The main problem is the neighborhood lacks cafes and restaurants catering to foreigners. Across the street is an abandoned building. All interesting sites are a short tuktuk ride away. If you want a clean room with attentive staff, good breakfast staring at 6 am, and a massage at the hotel spa, this is for you. if you want to browse the neighborhood, it's not.
Impressive hotel with good service. Staff are very friendly and well mannered, and very helpful. Hotel is furnished nicely, very comfortable. Gym is extremely good, very well furnished with plenty equipment. Hotel has its own rooftop bar too, a cafe on its extra cozy ground floor, and breakfast spread is considered good as compared to previous hotel we stayed in on the first two nights. There are marts just next to the hotel too, very convenient. Highly recommended hotel!
I stayed in this hotel for about 5 nights, overall its very good. staffs are so pleasing, big sized rooms, comfortable beds. its is a good location accessible to market centre.