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Reviews of Hampton Inn Boston/Peabody

2.5 out of 5
Hampton Inn Boston/Peabody
59 Newbury St, Peabody, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1008 reviews" "
Rating 8 - Good. 286 out of 1008 reviews" "
Rating 6 - Okay. 71 out of 1008 reviews" "
Rating 4 - Poor. 36 out of 1008 reviews" "
Rating 2 - Terrible. 45 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ghassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff. Good breakfast options and clean room. Enjoyed my stay therez
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharukh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on 17 Apr 2024
Thank you Sharukh!

10/10 Excellent

Paulo Vieira De, KISSIMMEE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 17 Apr 2024
Thank you so much for staying with us!

10/10 Excellent

ANA, LANCASTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on 17 Apr 2024
Thank you so much for staying with us!

10/10 Excellent

Jacquelyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, good breakfast. I would stay here again!
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on 17 Apr 2024
Thank you so much for your feedback, Jacquelyn!

6/10 Okay

Elaine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No fan in bathroom, hot & cold water were opposite, where called b/c we had wrong room...this was fine & we stayed in room...but when call came in person just said "hi, who is in this room?" Weird. Wish we did move b/c we were right above hotel entrance & it was loud all night
Stayed 1 night in Apr 2024

10/10 Excellent

Sasha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. Hotel well cleaned and the staff are great!
Stayed 1 night in Apr 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast very good
Stayed 4 nights in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on 9 Apr 2024
Thank you for your feedback, Jill!

6/10 Okay

Emilee

Liked: Cleanliness
Easy
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on 9 Apr 2024
Thank you so much for your feedback, Kelly!

10/10 Excellent

Daniel, Falmouth

Liked: Cleanliness, staff & service
Helpful staff that accommodated my needs to perfection.
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on 5 Apr 2024
Thank you for staying with us, Daniel! I'm happy to hear we were able to accommodate you! We hope that if your travels bring you back to the area, you will stay with us again!

10/10 Excellent

shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Would recommend and stay again
Stayed 2 nights in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on 4 Apr 2024
Thank you for staying with us, Shelley!

8/10 Good

Khatereh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 3 Apr 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Soraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were friendly. Breakfast options were provided.
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 3 Apr 2024
Thank you for your stay and your review, Soraya!

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 3 Apr 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly staff.
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 31 Mar 2024
Thank you for your feedback, Erin!

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economical and nice accommodations
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 31 Mar 2024
Thank you for staying with us Bonnie!

10/10 Excellent

Geoffrey, Carleton Place

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 31 Mar 2024
Thank you for your feedback Geoffrey!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great staff.
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 29 Mar 2024
Thank you for staying with us Stephen!

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clerk was extremely kind and let me check in early after a long flight. She made sure that we got some sleep and I appreciate that so much. Everything was clean and beds were comfortable. Would definitely recommend!
Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 29 Mar 2024
Thank you for your feedback, Amber! I'm so glad to hear that you were able to be checked in early and that you had a good experience at our hotel! We hope you'll come back and stay with us again!

8/10 Good

marcie

Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 17 Apr 2024
Thank you for your feedback Marcie!

10/10 Excellent

Roderick, Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Predictable
Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 28 Mar 2024
Thank you for staying with us, Roderick!

10/10 Excellent

Taylor Annalisa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 28 Mar 2024
Thank you for staying with us, Taylor!

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please offer a dark roast coffee option.
Stayed 3 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 26 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. As for the coffee suggestion, we'll most definitely take your comment under consideration as we continually strive to improve our guest experience! Thanks so much for choosing us, and I hope we'll see you again soon

8/10 Good

Robert

Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 17 Apr 2024
Thank you Robert!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here while in Boston for a Celtics game. It was honestly a lifesaver since I was worried we wouldn’t find anything reasonably priced that was safe and had decent reviews. Rooms were great, the facilities & staff were great. Would stay here again!!
Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 22 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

8/10 Good

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The space was good , it smelled a little wet and muggy /mildew but it could have been due to the fact the hotel building is old . Other than that food was great and services were nice !
Response from Yasmina Bendahou, Front Desk Supervisor on 22 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

4/10 Poor

Emanuel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not very clean. There was no hot water when I tried to take a shower. I will not be staying again.
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 22 Mar 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a great place with really friendly and accomodating staff. The elevators were a little sketchy, but overall I would recommend this place and would definitely stay here again!
Stayed 3 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 19 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 21 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff...caring and meeting needs and requests in a timely manner...Heather and Cammy who I have interacted with mostly
Stayed 2 nights in Mar 2024
Response from Cami, AGM on 16 Mar 2024
Thanks for staying with us Dianna! Hopefully we'll see you again soon :)

6/10 Okay

Reny

Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 4 Apr 2024
Thank you for staying with us, Reny!

8/10 Good

JIAN

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cami, AGM on 16 Mar 2024
Thank you for staying with us, Jian. I'm glad you enjoyed your stay!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 12 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Belkys

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good breakfast, free parking
Stayed 2 nights in Mar 2024
Response from Cami, AGM on 11 Mar 2024
Thanks so much for staying with us, Belkys!

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility is pretty old . Garbage cans are disgusting. Staff was very nice .
Stayed 1 night in Mar 2024
Response from Cami, AGM on 11 Mar 2024
Hi Michael, I'm so sorry you didn't enjoy the facilities, but I'm glad you enjoyed our staff and service! Thank you for staying with us!

8/10 Good

Ernest

Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on 31 Mar 2024
Thank you for your feedback, Ernest!

10/10 Excellent

Brunna, Long Branch

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked everything
Stayed 1 night in Mar 2024
Response from Cami, AGM on 10 Mar 2024
Awesome! We're so glad you had a good stay!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was comfortable and clean. The only downside was we were facing the highway and that was pretty loud especially the transports using their brakes. If you'd like a quieter room, ask for a room facing the back parking lot 😊
Stayed 1 night in Mar 2024
Response from Cami, AGM on 10 Mar 2024
Thanks so much for staying with us, Samantha! I'm so sorry the highway was loud for you. The backside rooms are indeed quieter. Hopefully we'll see you again soon!

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy a clean friendly place to stay
Stayed 1 night in Mar 2024
Response from Cami, AGM on 10 Mar 2024
Thank you for your feedback and for staying with us, Jody! We appreciate you.

8/10 Good

Maria Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful when I checked in at 2:00 am. I heard no noise from the adjacent rooms or hallway. Breakfast area was clean and food selection was very good.
Stayed 1 night in Feb 2024
Response from Cami, AGM on 10 Mar 2024
Thanks for staying with us, Maria Anna. I'm so happy you enjoyed breakfast!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent service,
Stayed 1 night in Jan 2024

8/10 Good

Yves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 5 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
It’s dated, needs some maintenance. Convenient to the event we attended.
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 5 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

adams, Apocka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 5 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

adams, Apocka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 5 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was the pillows were too soft. Lol excellent time. Wonderful experience.
Stayed 2 nights in Feb 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 2 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice
Stayed 1 night in Feb 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 27 Feb 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

ThesecretCarlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 2 Mar 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Feb 2024
Response from Yasmina Bendahou, Front Desk Supervisor on 27 Feb 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!