Where do I even start. Let me just say I will never go back to this place and i would not recommend it to anyone. Worst experience ever. I was in Paris for one night, went online and booked a room at this location. I arrived very tired from my trip, walk up to the front desk to check in, the overnight guy in the front desk (in his mid to late 50's) does not acknowledge nor greet me properly. I let him know that I made a reservation online and he tells me that he is unable to locate it and that there are no rooms available. I gave him a confirmation number for my reservation and he did not accept it nor attempt to locate my reservation. I waited in the front desk for at least 30 min to sort this out. Finally, he finds my reservation, and rudely asks me to go up to the room to make sure it is clean and come back to let him know? I was shocked by his request. I went up to the room, it was not clean and because I was so tired and just wanted to rest, I slept in a filthy room. In addition, i asked for the code for the wifi. He gave me the wrong password, when i called to let him know it was not working, he yelled at me and rudely said: "What do you want me to do" and hang up on my face. I came down to resolve this and he was sleeping in his desk. Bottom Line: Worst experience of my life. The level of unprofessionalism was beyond horrible and I will never EVER stay in this hotel nor recommend it. Thanks for making my one night in Paris a nightmare. Un grand cauchemar!