View from room
Check availability

Reviews of Radisson Panama City Beach - Oceanfront

3 out of 5
Radisson Panama City Beach - Oceanfront
15325 Front Beach Road, Panama City Beach, FL

Reviews

7.4

Good

Rating 10 - Excellent. 530 out of 1467 reviews" "
Rating 8 - Good. 380 out of 1467 reviews" "
Rating 6 - Okay. 240 out of 1467 reviews" "
Rating 4 - Poor. 175 out of 1467 reviews" "
Rating 2 - Terrible. 142 out of 1467 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service
Found a bug ladt night there hot with issues oversll design of the bed it should be located by the balcony so when you go out front door you dont disturb spouse with sunlight
Stayed 3 nights in Apr 2024

8/10 Good

Gina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The view was phenomenal
Stayed 1 night in Apr 2024
Response from Mike on 16 Apr 2024
Thank you your review. We are so pleased you enjoyed your stay with us. Have a great day!

2/10 Terrible

Sherita

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Management on 17 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

JessicaBraids

Disliked: Staff & service, property conditions & facilities
The workers are so unprofessional and had a attitude and there where also stuff missing out of the room I ask them for the missing items they send someone to my room that don’t speak English at all
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Staff & service
Floors were disgusting and there was no broom or dustpan to sweep.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Wendy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Floors inside unit were filthy, especially the bathroom floor.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 11 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 Poor

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Management on 11 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Vennessa

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 9 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Dominque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, rooms/suites as advertised
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Good

Ryan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Friendly staff and service. Great view and access to beach. Suites could use full size trash cans. If you offer a kitchenette to cook/eat in the suite then you need a full size trash can. TV service went out last night of the stay. Could not access for the whole night. Charged $34.00 property service fees to use hotel facilities, but the hot tub was broken entire trip. Lastly, no parking in front of the actual hotel. You were roped into paying 15.00 daily valet parking or finding a space three hotels down that “share” parking.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start this places is filthy. The mattresses was soiled and brown. The sheets and blankets had brown stains all over them. We went down stairs for more sheets and blankets they only had two thin blankets. I purchased a mattress cover for we would be able to sleep on the sofa bed. Something was biting us every night that we stayed I couldn’t wait to leave. They ran out of towels and bath clothes so we couldn’t get those either. The floor and stove and other items hasn’t been cleaned for a while. Pool area was nasty looking. The pictures used to represent this hotel must be from years ago when it first open. Because the up keep of it is simply horrible. They need to go through a major inspection. Close and start over. Other than than it was an ocean view. Walking distance to everything in every direction.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 8 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Brad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hard to think of much we liked. The location is good and the beach view is great! It was dirty and gritty when we got there like it hadn’t been cleaned before we arrived. It was very loud. Parking was convenient and advertised as included but we were charged extra later. It is an old outdated property not like pictures in the app. We loved Panama City Beach but will stay somewhere else next time.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 8 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Betty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property did not look clean. The rooms themselves were ok. Not the best stay but walkable to a few hot spots
Stayed 4 nights in Apr 2024
Response from Hotel Management on 8 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

MARQUISE

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, at about 11pm about 7 hours after checkIn started, we were told that our room was not ready and was preoccupied by another guest, and we could accept a temporary room until the other guests checkout the next day, then we would be moved to our proper room that we booked. The room we were assigned was terribly uninhabitable, as it was so filthy and unsanitary. The floors were so dirty that our feet and socks got dark black just from walking a few steps. The shower had surface and water holes were covered in black mold and slimy fungus. So, we could not bathe at all. We had 4 small children, and both myself and my spouse, arriving at 11pm after long hours of travel. So, this was certainly a painful inconvenience to not be able to bathe AND to have to try to force my toddler to stay on the bed away from the floor. When we got our room reassigned the next morning, there were numerous other guests that had access to our room and were also assigned our same room while we were already in the room.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 8 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Gaurav

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Radisson based on our past experience of staying at this property 3 years back which was great but this recent experience was terrible. We stayed for 4 nights as a family of 4. Onsite parking was very limited, available as valet only as building parking was closed. We were greeted with a clogged bathroom sink. Next morning, entire hallway was wet due to water leak from refrigerator. Got to know, Radisson does not offer daily housekeeping which is something advertised on their booking site. Hot tub was broken all the time. Resort fee does not make any sense when all they had was hot tub, pool and beach access, whereas beach can be accessed from 50 feet from property. Hallway trash cans were stinking and have been full, without being emptied atleast once a day. So basically, there is no place where you can dump your room trash since there is no housekeeping. Upon 3rd day, I had to let reception know that we are due for housekeeping per their every 3rd day cleaning policy, but even after 2 reminders, no one showed up. Next morning, had an argument with the reception, as they mentioned there was a "Do not disturb" sign hanging off my door, which is why they didn't clean the room, which is not true at all. Finally, someone showed up on final night of our stay to clean the room, and to our surprise didn't leave fresh towels and didnt refill soap. Overall, only plus is property location, but if you are traveling with family, i would never book this property again.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 8 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Tomeka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Most of the staff was very welcoming and helpful. The property is located on the strip and convenient to some of the eateries and entertainment of PCB. The downside is that the pathway linking the property and the beach seems unkempt (wear shoes). Also because of location, there's noise most of the night into the early morning. We didn't mind though. We enjoyed our stay and the location overall.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 5 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Penny

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Many amenities were missing from the room: dish pan, dish soap, dish towels, dish cloth. Housekeeping tried to clean our room on Tuesday (3rd day) but DND was out, but they did not try to come back on Wednesday or Thursday. Beach towels were half the size of a small bath towel and were not near pool. Balance due at check-in was more than what was indicated on confirmation.
Stayed 7 nights in Mar 2024
Response from Hotel Management on 5 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Latyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice environment
Stayed 2 nights in Apr 2024
Response from Hotel Management on 4 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Theresa, Fortson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that everything was within walking distance.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 4 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Sabreena

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We weren't told about breakfast until our last day after over hearing a couple getting their coupons for the resturant next door leaving us missing 4 days of breakfast Hot Tub was cold Ants in our room bathroom supplies weren't refilled/toilet paper when asked
Response from Hotel Management on 4 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building hotel with terrible rooms, beds & all facilities (refrigerator -sofa- plus are old) service is worst,
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Sheryl

Travelled with family
It was good
Stayed 3 nights in Mar 2024
Response from Hotel Management on 4 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Feb 2024
Response from Hotel Management on 3 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Good

david

Liked: Cleanliness
The property has a very good view of the beach. The building needs upgrade, the elevators are very slow. The customer service is okay.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 2 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Good

Sherri

Travelled with family
Liked: Staff & service
We stayed in PCB last week for a college baseball tournament. We had 7 families staying and we each had issues with our rooms. The issues were corrected quickly which was appreciated. Our room wasn’t cleaned at all in 6 nights but we were given fresh towels when requested. Jazz at the front desk was our guy and a pleasure to talk to all week. The parking situation wasn’t as bad as anticipated. The hot tub not working annoyed some parents. When I mentioned it I was told we could use the Ramada facilities if we choose, but most didn’t want to walk over due to the inconvenience. The beach was amazing and having all rooms face the gulf is a bonus for sure.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 2 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Poor

Bismita

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 2 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Lynn

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights. The floors in the room were not clean. We’re sandy and sticky. Was supposed to have a full clean after the 3rd day and on the 4th day I had to request it three times! On the third time they told me it was too late in the day even though I asked for it at 9 am! Told they would credit me $20 but then they sent someone up anyway - they didn’t even remove our old towels, just put new bedding on and no clean floors! Did not get the credit. Hot tub was broken and place is very noisy with the road outside. Would not recommend the stay.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 1 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Gerardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a stay of 4 nights and I did not get housekeeping to go once, very disappointed after telling them I needed someone to go clean the room.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 1 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Cedric

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a big disappointment
Stayed 4 nights in Mar 2024
Response from Lavern on 31 Mar 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.I feel comfortable in saying that your experience is not a typical one at our property.As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was basic but definitely all you need. We enjoyed our stay and would definitely book there again. The staff was nice and efficient. The view was amazing and it was in a good area with restaurants around.
Stayed 3 nights in Mar 2024
Response from Lavern on 31 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 Terrible

Elaine

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Called ahead spoke with front desk explained I was already fully paid but was checking in later around 2 am I was told my reservation was noted and when I arrived shortly before 2 am my room was given to someone else and hotel was full capacity. I was given the woorst accommodation ever one bed instead of two unsafe sofa bed so my child had to sleep on floor I had to try to clean with a couple of towels myself . Polk was not clean hot tub was out of service I had to purchase a resort pass to use amenities at another resort because of such poor conditions
Stayed 3 nights in Mar 2024
Response from Lavern on 31 Mar 2024
Hi ElaineFirstly let me apologize for any inconvenience your experienced during your stay. Based on your reservation, i see on the day of arrival we were not able to secure your first nights payment. However the room you had booked on the website was upgraded from a room with no living area to a larger room with a living area, kitchen and sofa bed and then moved to a room with 2 double beds and a living area and kitchen. Again we apologize and look forward to welcoming you again.

4/10 Poor

Francisco, Marshall

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Lavern on 31 Mar 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.I feel comfortable in saying that your experience is not a typical one at our property.

4/10 Poor

Debra, Port Saint Lucie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not up to Radisson (Choice Hotels) standard. It’s in dire need of repairs and updating. Wood rot around a shower that looked so old and nasty I refused to use it. Kitchenette was only half stocked, i.e. 1 drinking glass for a room that sleeps 4, frying pan but no spatula, 3 forks…. Stretched queen sheets and comforter on a king bed. Door to balcony fits so poorly that the wind howls through it. Hot tub (during spring break) out of order, we were told the pool was heated, it was not. Would never stay here again at nearly $200 per night. Quality was like a run down Motel 6
Stayed 3 nights in Mar 2024
Response from Lavern on 31 Mar 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.

10/10 Excellent

Victoria L

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was very adequate for our needs. Price was a good deal especially with the spring break.
Stayed 2 nights in Mar 2024
Response from Lavern on 31 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Alexis

Stayed 2 nights in Feb 2024
Response from Lavern on 31 Mar 2024
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.I feel comfortable in saying that your experience is not a typical one at our property.

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, amenities
It was right on the beach near plenty of things to do. Parking was a little troublesome.
Stayed 4 nights in Mar 2024
Response from Mike on 29 Mar 2024
Thank you, Richard, for your review. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mike on 29 Mar 2024
Thank you, Ashley, for your excellent review. We are very pleased you enjoyed your stay. We look forward to welcoming you back.

4/10 Poor

Sammy

Disliked: Cleanliness, property conditions & facilities
Horrible
Stayed 3 nights in Mar 2024
Response from Lavern on 28 Mar 2024
Our sincere apologies for any inconveniences experienced during your stay. We would love to hear some of the challenges, so they can be used for corrective action and continued training.

4/10 Poor

Matthew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but we arrived after driving 9 hours and the televisions didn’t work and the windows were paper thin, these lifted trucks with loud exhaust drove back and forth infront of the hotel for hours! We got zero sleep! The floors and toilet were nasty; the shower was clean and fridge was clean, no bedding for the pull out sofa I eventually had to get a set the next day after making 3 request. We travel a lot for vacations and my oldest gymnastics tournaments and this is my first 2 star review! The plus was that the staff was nice and the hotel is located on the beach!!
Stayed 4 nights in Mar 2024
Response from Lavern on 28 Mar 2024
Let me sincerely apologize for the all the challenges that happened during your stay. As a valued guest, This is not a typical experience for any of you. THank you for this valuable feedback and your challenges have to been forwarded to the respective managers for coaching and training opportunities.

10/10 Excellent

CHARITY, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Delanie

Travelled with family
Valet was no where to be found when guests needed vehicles, hotel staff had to unlock box to give guests keys to fetch their own cars. Room had leftover chips and sand on the floor. Night staff were not helpful or kind. Hot tub was “broken” during our entire stay. Pool was closed at 8pm. Hotel is in good location, close to shopping and right on the beach.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Casey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating! View was amazing! Hot tub wasn't working which was a bummer, but other than that hotel was very nice for the price. No breakfast available which I'm pretty sure I read that was provided.... So if you're planning on continental breakfast you better bring something... Kitchenette was a plus. We made breakfast for the kids and had a great stay!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Good

Scott

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff friendly and helpful. Great location. Room setup was nice. Pool and jacuzzi dirty with trash in the water, didn’t want to use.
Stayed 2 nights in Mar 2024
Response from Lavern on 24 Mar 2024
Thanks for your positive feedback and also for the feedback regarding our pool and hot tub,. We apologize for any inconvenience regarding these issues. We appreciate and value your business and look forward to having you again.

6/10 Okay

Cassandra

Stayed 2 nights in Mar 2024
Response from Hotel Management on 11 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Alexandra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3/13 at 4 pm was our day of check in and my friend and I ended up being on an earlier flight than expected and arrived to Radisson hotel around 10:30 am. We spoke with the front desk about a possible early check in. She said that they didn't have a room available which we understood but we asked if we could leave our luggage with them until we could check in. The woman at the front desk was saying no sorry the only thing I can do for you is give you a car pass for the parking lot. We didn't bring a car so that wouldn't have helped us. It wasn't until someone else stepped in that we were able to leave our stuff. We ended up leaving and finding things to do and came back to the hotel around 3:40 pm. We asked the front desk if our room was ready to which they responded no check in time is at 4 and someone else is in your room right now so I'm not sure if we will be able to get you in your room at 4. So we waited until 4 and went to check in. The person checking us in had us sign a waiver for the fees of the room key and arm band if they were not returned. Which we signed but then were not given any armbands. When I mentioned that to him he said oh we know we don't give out armbands. I said okay well can I have an updated contract so that it reflects that? He said let me get the manager. So the manager came out and I explained the situation. She said in a very rude manner might I add did I didn't give you any arm bands? No then we won't charge you. The floors were also sticky.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 22 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room are very outdated. There was sand on the floor from previous guest. Iron broken iron board broken. Thin walls ypu hear everything from other rioms. Kinited parking unless ypu pay valet .
Stayed 2 nights in Mar 2024
Response from Lavern on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Panama City Beach - Oceanfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Melinda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Its on the beach front which was what I wanted but next time I won't forget, you get what you pay for
Stayed 3 nights in Mar 2024
Response from Lavern on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Panama City Beach - Oceanfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Alisson

Travelled with partner
Liked: Staff & service
The floors in our room where super sticky to the point that we had to lay down towels on the floor to avoid walking on the floor barefoot. Please consider using the extra money you charge for being underage to purchase a high quality steam mop to thoroughly clean the floors. Site did not mention valet parking was required. Beach chairs/umbrella pictured are not free, there is a supplemental fee for this and vendor typically closes at 4:00 pm. Requested new towels and a change of sheets, this was never provided to us. Outdoor pool was not heated and hot tub was broken. I still do not know what the supplemental resort fee provides because it's not parking, not beach chairs, not a heated pool, and no hot tub. The free waters were nice, the view from our room and balcony was great, and the clear blue water was amazing. The location is also awesome but just wish that the hotel was a little cleaner, staff was a little more attentive to requests, and that valet parking had more workers, as there was only one employee the whole time we were there and the hotel was sold out the entire weekend. Poor guy was having to do it all, with dozens of people at a time waiting for their vehicles. This was one of the few hotels whose minimum age to check-in was 18, so was excited when I found this hotel and saw that was it located right on the beach. I will be 21 next year, so I will have tons of hotel options next year if we return to PCB. More than likely, it will not be here.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Darishia

Travelled with family
Disliked: Amenities
The valet staff was amazing and the view was nice.
Stayed 3 nights in Mar 2024
Response from Lavern on 17 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.