Outdoor pool, pool umbrellas, pool loungers
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Reviews of Sparrows Lodge

3.5 out of 5
Sparrows Lodge
1330 East Palm Canyon Drive, Palm Springs, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 411 reviews" "
Rating 8 - Good. 43 out of 411 reviews" "
Rating 6 - Okay. 18 out of 411 reviews" "
Rating 4 - Poor. 10 out of 411 reviews" "
Rating 2 - Terrible. 4 out of 411 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always wanted to stay here -- loved the common areas, beautiful breakfast, amazing team. The rooms are super cute and cozy with a real California vibe!
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Hi Emily,We are happy to have hosted you and are pleased you enjoyed our facilities and amenities. It would be our pleasure to invite you back to Sparrows Lodge in the future for another great night's sleep.Cheers,Alex Carlo,General Manager

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the layout of the property and the wonderful pool and hot tub! The food and drinks were amazing with a farm to table philosophy! Most of the staff were very kind and accommodating! Our favorite was Caroline, she checked us in and was so helpful. It has a very laid back feeling while also offering many luxuries. This was our first visit and we hope to have the pleasure to return sometime soon!
Stayed 3 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Hi there!Thanks so much for the five-star review! We're so glad to hear you had such an awesome time with us. We agree that Caroline is awesome, and we've passed on your compliments. We hope you'll stay with us again soon!Cheers,Alex Carlo,General Manager

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply awesome
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Hi Ben,Thanks for this glowing review of Sparrows Lodge! We're thrilled you enjoyed your stay and would love to welcome you back soon.Cheers,Alex Carlo,General Manager

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was outstanding
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Hi Kenneth,It was such a pleasure having you here! We're thrilled our tasty offerings were the highlight of your visit. Thank you for the perfect rating, and we hope you return soon!Cheers,Alex Carlo,General Manager

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
This is a hidden gem near downtown Palm Springs. We are in the short term vacation rental business and also focus on luxury accommodations. We really appreciated the beautiful grounds and the layout for dining. 10 stars for their morning breakfast! As first timers we felt check in was awkward, as there were no signs to direct you from the parking area and you had to drag your luggage through the pool area to the bar for check in. When we checked in we made our dining reservations and were told they were full until 8:15. While we were waiting around, exhausted from the days travel, a couple requested a table for dinner and stated they did not have a reservation. They were shown a table immediately while we waited another 90 minutes. Then when they were done we were told we could have that table and someone else was then seated there. Bottom line is that we felt hotel guests should be given some priority for dining. We canceled our reservation for the next night and ate downtown. Overall the stay was very pleasant.
Stayed 3 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Hi Linda,We always enjoy hearing from our guests. It's great to know that our luxurious, convenient accommodations and excellent breakfast impressed you. However, we apologize for any issues with your dinner reservation, and we'll look into this further. If you're in the area again, please come back to see us at Sparrows Lodge!Cheers,Alex Carlo,General Manager

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & peaceful place. Perfect if you want to relax and get away of the frenziness of the city. Food amazing as well.
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Hello Abraham,We are thrilled that you had a wonderful time with us at Sparrows Lodge. Hearing that your stay was a peaceful respite from everyday life brings us great joy! We're glad that our delicious food was a highlight for you as well. We can't wait to host you again in the future!Cheers,Alex Carlo,General Manager

10/10 Excellent

Darin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 4 night stay (Mon-Fri) at Sparrows Lodge. We wished we did not need to leave. The room is very cute, and the common rooms are cozy. We especially enjoyed the room with the fireplace. We ate at the restaurant one of the nights and found the food to be delicious. All of the staff were very friendly. We had timely service of our room each time when requested. The pool and hot tub were perfect. We used the bikes provided to bike to the downtown strip of Palm Springs on one of the days, and these worked great. Parking was never an issue (although we were here on less busy days). The only small issue we encountered was our neighbouring room guests were playing music late at night, which seemed to translate through our shared wall very easily (as it could not be heard from outside their room). That being said, the overnight front desk staff dealt with this right away when we let her know, and let us know that there is a process for escalating these concerns (we learned that these guests had already been reprimanded once). We would highly recommend staying at Sparrows Lodge, especially if seeking a cozy and respectful environment.
Stayed 4 nights in Feb 2024
Response from General Manager on 14 Feb 2024
Hello there!Thank you for your thoughtful and detailed review. We are delighted to hear our hotel's well-appointed accommodations, delicious food, sparkling pool, and helpful service worked well for your travel needs. It was an honor having you stay with us. Thanks for all your compliments, and we want to invite you back to Sparrows Lodge again anytime!Cheers,Alex Carlo,General Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner too!
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Hi John,Thanks so much for your review of Sparrows Lodge. We're delighted you enjoyed your stay, including our tasty on-site dining. It would be lovely to welcome you back anytime!Cheers,Alex Carlo,General Manager

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy and Gabe, truly amazing!!
Stayed 7 nights in Jan 2024
Response from General Manager on 10 Jan 2024
Hello Keith,Thank you for your feedback. Our team strives to make each guest's experience memorable, and it's wonderful to know that Wendy and Gabe stood out in their efforts. We appreciate your recognition of their hard work and look forward to welcoming you back to Sparrows Lodge for another exceptional visit!Cheers,Chris Garber,General Manager

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A transdescent experience
The hostess is super friendly and informative. They are willing to provide the best hospitality they can to their guest. The rooms and guest area are aethetically pleasant looking that gives you a true getaway from the city. The room where we stay gives off a cabin in the wood vibes but everything is neat and clean, decor is minimal but appealing, and bed is soft and comforting. Bringing a book to read, a board game to play with your loved ones are ideal. They have free breakfast and campfire with s’more at night. LGBTQIA+ friendly
Stayed 1 night in Dec 2023
Response from General Manager on 12 Dec 2023
Hi Rafael,Thank you very much for your fantastic review! We are thrilled you enjoyed your stay at Sparrows Lodge, with our cabin-in-the-woods vibe being a particular highlight. We strive to provide our guests with a memorable experience, and it pleases us to hear we hit the mark. It was a pleasure hosting you, and we look forward to welcoming you back.Cheers,Chris Garber,General Manager

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property with mid-century charm and friendly staff!
Stayed 2 nights in Nov 2023
Response from General Manager on 14 Nov 2023
Hi Brittany,Thank you very much for your review, and we are so glad you enjoyed your stay at Sparrows Lodge. Our team is passionate about showing our guests a pleasant experience, so we appreciate your recognition. It was a pleasure hosting you, and we look forward to welcoming you back next time you are in the area.Cheers,Chris Garber,General Manager

10/10 Excellent

ROBERT, FULLERTON

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is uniques, relaxing, and quiet. The staff is phenomenal. They cater to everything you need with maximum efferent and always smiling. I would definitely stay her when I come to Palm Springs. It is a place for adults to unwind and relax.
Stayed 1 night in Oct 2023
Response from General Manager on 25 Oct 2023
Hello Robert,We're thrilled to have exceeded your expectations at Sparrows Lodge, lending your stay to a quiet, relaxing experience with phenomenal service. Our team will appreciate the kind words, and we look forward to welcoming you back.Cheers,Chris Garber,General Manager

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new fave in Palm Springs
Such a relaxing, unpretentious, beautiful hotel. The food was absolutely delicious and we loved the cool playlist that was in the background as we relaxed by the refreshing pool. Can’t wait to come back again!
Stayed 2 nights in Sep 2023
Response from General Manager on 30 Sep 2023
Hi Cheryl, It is a huge thrill to know that we have topped your list of favorite hotels in Palm Springs! Thank you so much for letting us know how much you appreciated our great amenities, delicious offerings, and good vibes. Take care, and we look forward to your return!Cheers,Chris Garber,General Manager

10/10 Excellent

Joshua

Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Daphne

Stayed 1 night in Jun 2023

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this stay
Amazing stay. Super peaceful and relaxing. Great service. Lots of nice amenities and bonuses like welcome drinks, continental breakfast etc. has a resort like feel once you’re there. Didn’t feel like Palm Springs in a good way
Stayed 2 nights in May 2023
Response from General Manager on 28 May 2023
Hello Justine,A guest’s recommendation is the #1 sign that we hit the mark, and their stay was everything they hoped it would be and more. Thank you for joining us at Sparrows Lodge. We couldn't be happier to see how impressed you were with all we have to offer.Cheers,Chris Garber,General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel experience! The staff was like family, the food was exceptional and we can’t wait to come back!
Stayed 1 night in Apr 2023
Response from Chris on 28 Apr 2023
Thank you for your feedback. I am thrilled to hear that you loved your stay at Sparrows Lodge, please come stay with us again.Chris GarberGeneral Manager

8/10 Good

Joan

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the design of the barn and the property grounds. The art was terrific. Attention to cleanliness and keeping the property well maintained was appreciated. The food was fresh and delicious. Bravo to the chef. The staff was warm and friendly showing genuine care and concern. Room 4 - bed too small for 2 people. Next time, room 15. Bikes need gel covers on the seats and handlebars need to be raised so they don’t bump legs when cycling. Tires were not pumped up. Better yet: new bikes. Chris the GM was delightful. A wonderful stay….
Stayed 4 nights in Apr 2023
Response from General Manager on 16 Apr 2023
Hi Joan,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you and that you enjoyed the food. Our friendly staff will also be glad you felt welcome while you were here. Thank you for your suggestions for improvement. The next time you're in the area, please come see us again.Cheers,Chris Garber,General Manager

10/10 Excellent

Selin Yildiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Chris on 28 Apr 2023
Thank you for your feedback. I am thrilled to hear that you loved your stay at Sparrows Lodge, please come stay with us again.Chris GarberGeneral Manager

4/10 Poor

Geoffrey

Stayed 1 night in Mar 2023
Response from Chris on 28 Apr 2023
Hi Geoffrey, I am terribly sorry to hear that we did not exceed your expectations. Please reach out to me and hopefully we can have the opportunity to welcome you back and allow you the experience we are known for.Chris GarberGeneral Manager

2/10 Terrible

Susan

Stayed 1 night in Feb 2023
Response from Chris on 28 Apr 2023
Hi Susan, I am terribly sorry to hear that we did not exceed your expectations. Please reach out to me and hopefully we can have the opportunity to welcome you back and allow you the experience we are known for.Chris GarberGeneral Manager

6/10 Okay

Joyce

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2023

8/10 Good

Shella, Mentone

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the ambience and the fact that they allow dogs so I was able to bring both of my fur babies on our trip. Beautiful fruit trees gardens and swimming area. The only issue are reason for the 4 star review is because of staff member Brianna. She was extremely rude during our entire stay and not just rude to us but other guests as well. We spoke to another couple who were staying in the hotel and they said the same about her attitude and negative demeanor. All other staff were incredible and displayed excellent customer service. I am unsure why this person works here seeing as we paid over 1K to stay for 2 nights and I expected a fabulous experience with the upmost customer service. I am still in shock at how she spoke to us and other guests and hope management will address this issue. Other than this one person, we had a great experience. We enjoyed the firepits, dinner, and our room was perfect.
Response from General Manager on 5 Jan 2023
Hi Shella!We're happy to hear that you and your furry friends all enjoyed your time at our property. Rest assured, we have spoken to our team to ensure we are providing consistent and quality service to our guests, and we look forward to delivering a perfect experience the next time you visit Sparrows Lodge.Cheers,Chris Garber,General Manager

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

10/10 Excellent

Deborah S

Stayed 2 nights in Oct 2022

6/10 Okay

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful stay but service could be more intuitive
For context this was the last leg of our 4 week honeymoon road trip. We were originally meant to be in Mexico but due to bad weather we decided to come to Sparrows for the guaranteed good weather. Pros - Beautiful property, really stunning looking from the rooms, pool/communal areas to the garden. - Amazing massage with Richard Cons - Level of customer service isn't what I would expect for the cost - Reception isn't clearly marked. When you arrive you go to a small building which has reception vibes but isn't. Then you get to the pool area but the reception/check in area is in the main barn which has the bar and a large table with people eating. Over the course of a week we saw several couples arrive perplexed as to where they check in. Could benefit from some signage. - 1st night there was a huge cockroach in our room. I asked reception for some kind of bug spray for the room and I was simply told 'this is Palm Springs'. They said they would give the room a once over in the morning but no one came. We were by the pool the whole time so would have seen. - Requested an Amaretto Sour, received an Amaro Sour. I was told they're the same thing. They're different spirits - was annoying to be told they're the same. Thankfully we weren't charged for this mistake. - Breakfast should finish at 10am but they start taking it down at 945. Others were annoyed by this too. Not once during our stay were there bowls out, they had to be requested each time.
Stayed 2 nights in Sep 2022
Response from General Manager on 27 Sep 2022
Hi Carl,We appreciate you staying with us and taking the time to share your experience. It's great to know that our beautiful property and excellent massages impressed you. However, we apologize for any confusion about check-in as well as for any disappointment with the service and dining. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.Cheers,Chris Garber,General Manager

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10!
The staff at Sparrow’s Lodge makes it a top notch experience! Very minimalistic, great to unplug and just relax away from technology. The menu has limited options, but is so delicious. I think we tried almost everything on the menu and savored each taste. Overall a 10 out of 10 experience and I will be returning.
Stayed 2 nights in Sep 2022
Response from General Manager on 4 Oct 2022
Hello Monica,Wow! Your perfect rating and kind words made our day! We are delighted to hear that you had an exceptional time with us and enjoyed our delicious food offerings. Please come back soon for another great experience. Cheers,Chris Garber,General Manager

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

James

Stayed 1 night in Sep 2022

8/10 Good

Kirill

Travelled with partner
Liked: Staff & service
Cool design for the area, especially the back garden. The pool is nice and the little lodge is also aesthetically pleasing. However, there was no trash can in the room, we had three cockroaches, they use blinds instead of curtains so light wakes you up, the tub in our room was a very uncomfortable metal bucket-looking thing. The floors in the bathroom were concrete. Also no phone in the room to call for room service. The staff was very kind.
Stayed 2 nights in Sep 2022
Response from General Manager on 12 Sep 2022
Hi Kirill,We always enjoy hearing from our guests. It's great to know that our friendly staff and wonderful pool impressed you. However, we apologize for any disappointment with the in-room amenities and for any concerns about unwelcome visitors. We'll pass your comments along to the appropriate staff members, and we invite you to stay with us again should you be back in the area.Cheers,Chris Garber,General Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at an adorable place
The Lodge is just as described. It's completely adorable and relaxing. And it's got a farm-chic or glamping feel to it. Everything is safe and clean, but it's homestyle, such as our door didn't close tight against the doorframe such that you could see light coming through. But to be clear--no bugs came through at all, just saying there are little quirks like that. The staff was so completely generous and kind. They really made our belated anniversary getaway so special, and we thank them for that. Dinner was yummy. The breakfast is very continental--bagels, bread, cereal, hard boiled eggs, tea coffee. Just what you need to get your day started and lay out by the pool. The pool was clean, lots of lounge chairs. We were there during the week and it wasn't very packed with people, no idea how the weekends are during tourist season, but this was calm and peaceful. Our room had a fenced back patio which was so charming. We could use it early morning and eve, but it was too hot during the day. The shower part of the bathroom is a little drafty since it's open to the room, which might be a problem for people who don't like that. We wanted to try the tub but it was taking so long to fill that we didn't try it. It's gigantic for 2 people, but ultimately felt we were using up water during a drought. We thoroughly enjoyed our stay there. Would completely recommend it. Thank you, Sparrows, for the great stay.
Stayed 3 nights in Aug 2022
Response from General Manager on 30 Aug 2022
Hi Aaron,Wow! What a fantastic review. If amazing service and cozy accommodations are on your list of desired things for your travels, look no further than Sparrows Lodge. You can bet that we will provide all this and more. We can't wait to welcome you back again soon. Cheers,Chris Garber,General Manager

2/10 Terrible

john

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel the pool needs to be cleaned a little more but everything else was amazing
Stayed 2 nights in Aug 2022
Response from General Manager on 10 Aug 2022
Hi Chrissy, We were honored to host you at Sparrows Lodge. It's lovely to hear you appreciated our thoughtfully designed property, and rest assured, our team will make sure our pool area is sparkling clean. We hope you will join us again for another restful retreat in beautiful Palm Springs. Cheers, Chris Garber, General Manager

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and check in was a breeze. It was great that they kept in touch with me to make sure that I made it there and they also secured a wonderful masseuse for me; which was an amazing experience! I really enjoyed the breakfast spread and the room in which it was held. The only moment I had to think twice was about getting into the pool. Wish it was sparklier. A lot of sunbathers and their lotion and oils made the water a little too cloudy for me. Loved my room with the tub so it made great water time - along with the bath salts and candle from the spa. I would love to stay again and bring my daughter back with me. Mahalo!
Stayed 1 night in Jul 2022
Response from General Manager on 19 Jul 2022
Hi Lisa! From our friendly team to our exceptional breakfast spread, we're thrilled you loved staying with us! It would be our pleasure to welcome you back to Sparrows Lodge in the future, so don't be a stranger! Cheers, Chris Garber, General Manager

10/10 Excellent

lia, Ridgewood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in Jul 2022
Response from General Manager on 14 Jul 2022
Hello Lia, We are delighted that you loved your time with us at Sparrows Lodge. Thank you for your superb rating, and we hope that you will allow us to welcome you back again soon! Cheers, Chris Garber, General Manager

10/10 Excellent

patrick

Stayed 1 night in Jul 2022

10/10 Excellent

Barry

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Aubie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

4/10 Poor

Rodney, Los Angeles

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2022

10/10 Excellent

Taylor

Stayed 2 nights in May 2022

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to go back!
Sparrows Lodge is beautiful, serene, clean, calm, a perfect place to unwind and slow down. The property is clean and recently renovated. It nods to its original form but has be done in simply tasteful way. Everything about our stay was wonderful. From the orange trees on the property, the breakfast display and lunch/dinner offerings, massage tent, to the birds chirping and sun shining, we cannot wait to go back!
Entry pavilion (the scent in here is intoxicating)
The “barn” in the middle of the property separates the pool from the garden. This houses breakfast, the bar and food service. This is also where you check-in and out.
The pool.
The garden where you can dine as well as the fire pit where they offer free s’mores kits every evening.
Stayed 3 nights in May 2022
Response from General Manager on 7 May 2022
Hi Vanessa, What a pleasure for us to read your kind words about your recent stay at Sparrows Lodge. We're pleased you had a wonderful visit with us and enjoyed our clean and peaceful accommodations, lovely property, and delicious dining. It's the best compliment to know you'll spend time with us again when you return to Palm Springs. Come back soon! Cheers, Chris Garber, General Manager