A heated pool, open 8:00 AM to midnight, pool loungers
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Reviews of Caliente Tropics Hotel

3.5 out of 5
Caliente Tropics Hotel
411 E Palm Canyon Drive, Palm Springs, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1007 reviews" "
Rating 8 - Good. 282 out of 1007 reviews" "
Rating 6 - Okay. 163 out of 1007 reviews" "
Rating 4 - Poor. 77 out of 1007 reviews" "
Rating 2 - Terrible. 49 out of 1007 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was rude. Didn’t even say hello when we walked in the door.
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 19 Apr 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very scenic with a beautiful pool and pool area. There is a restaurant/bar overlooking the pool . The rooms were fine. A bit dated and older but clean. Beds were good. I would recommend this hotel and would stay here again. Good value.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 17 Apr 2024
Thank you for choosing the Caliente Tropics Hotel. We appreciate your feedback and look forward to your future stay with us.

4/10 Poor

Lyndie

Travelled with partner
Disliked: Cleanliness, staff & service
We reallyyy wanted to love this place! First, none of the staff was cheerful and friendly, except at the mexican restaurant. The room looked like they tried, but missed the mark. Carpet is FILTHY, bed bit super comfy, Bathroom small, furniture damaged, etc. Pool needs cleaning. Was very cloudy and full of leaves.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 14 Apr 2024
We are sorry to hear about your most recent experience please reach out for assistance.

6/10 Okay

Tamara

Travelled with partner
The one positive thing I will say is that the location was perfect. Close to a great coffee shop and great view of the mountain. Then comes the negative, we had high hopes for this property but were severely underwhelmed. When we arrived there was a wedding going on, which was great to see… however, after a long day of hiking it wasn’t pleasant that it went to 10pm and was loud. I am all for weddings but I wish we would have known that prior to booking because we would have made other arrangements. Next when we entered the room there was a stain on the bed and hair in the bathroom. Also the shower drain didn’t go down and I was grossed out severely. Poor plumbing as well. When asked for help, there was no one to help. Normally we do Airbnbs and this just secured the reason why we will continue to do so.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 8 Apr 2024
Hello Tamara, Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
It was quiet and clean. Good size pool and easy access to the bar
Stayed 2 nights in Apr 2024
Response from Caliente Tropics on 6 Apr 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
TV did not work. Check in did not go smooth.
Stayed 1 night in Apr 2024
Response from Caliente Tropics on 6 Apr 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Scott, Lynnwood

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 6 Apr 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pet friendly stay
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 3 Apr 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

Donabel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly & accommodating
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
Hello Donabel, Thank you for staying with us we appreciate your feedback.

10/10 Excellent

leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the throw back Tiki vibe! Motel and pool with tiki bar beautiful mountain backdrop!
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
Hello Leslie. Thank you for staying with us we appreciate your feedback.

2/10 Terrible

Alysia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old dated refurbished overpriced motel 6 hotel with dingy carpet, peeling wallpaper and old mattresses. Looked more like a tiki room with dated floor plan and bathroom. I should have known when there was a no refund policy that this was a low budget motel. Still cannot believe how much they charged. No complementary sundries in the bathroom either.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
We are sorry to hear about your most recent experience please reach out for assistance.

10/10 Excellent

Elizabeth E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 1 Apr 2024
Hello Elizabeth. Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe here; very helpful staff and beautifully landscaped. We will be back!
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 30 Mar 2024
Hello BrianThank you for staying with us we appreciate your feedback.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont think I'll ever stay anywhere else now in Palm Springs. This hotel has all i need. Amazing tiki bar, excellent Mexican restaurant with the BEST chips and salsa I've ever had, and the speakeasy LaFern bar with Matty the Marvelous serving up some of the best cocktail creations. The rooms were clean, and sufficient. While the bathroom was small and cramped, the rest of the property made up for it. Such a gem for a nice price!
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 30 Mar 2024
Hello MichelleThank you for staying with us we appreciate your feedback.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Superb ambiance, clean and spacious. Great pool area
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 28 Mar 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower temp had a mind of its own.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 28 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two dining options at the hotel. Few minutes by car to downtown Palm Springs. Also minutes away by car to Indian Canyons. The pool is great!
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 28 Mar 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 25 Mar 2024
Hello Shari, Thank you for staying with us we appreciate your feedback.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Thoroughly enjoyable and a blast to the past. Great tiki bar and amenities. Friendly and helpful staff. A real ‘old Palm Springs’ vibe. I love it!
Stayed 6 nights in Mar 2024
Response from Caliente Tropics on 22 Mar 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel is old but maintained well enough. The rooms are clean enough. The pool area is the best thing about the hotel. Now for the negatives. There were 4 of us on the registration. They had only 2 sets of towels/wash cloths and 3 pool towels in the room. I shouldn’t have to request more towels when clearly there are 4 people in the room. Maid service came everyday but did not swap out the wet pool towels even though they were thrown inside the shower. She did however take the regular towel that was on top of the pool towels so I know she saw the wet pool towels. Also there was a huge crack under the door. People would be standing out on the balcony smoking and the smell would come under the door. Also there are no safety chains/locks on the door. Some man was being belligerent in the middle of the night and I had to open the door to tell him to be quiet because I have sleeping kids. It would have been safer had I had a safety chain to open the door slightly to talk to him. There was zero soap/shampoo/conditioner in the bathroom. There is no microwave in the rooms and if you want one they charge you $15 to have one in your room. I wouldn’t stay at this hotel again.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 21 Mar 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Samer

Travelled with family
Disliked: Cleanliness
Poor property management
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 21 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Derek

Great service and room
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Priya

Disliked: Property conditions & facilities
Response from Caliente Tropics on 20 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Dobrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 Queen Beds Suite has large sitting area with a couch, an armchair and coffee table. There are two good restaurants on site, and a coffee shop close by.
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on 19 Mar 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 18 Mar 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Yimin

Stayed 1 night in Mar 2024
Response from Caliente Tropics on 18 Mar 2024
Thank You for staying with us we appreciate your feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to everything. One of the best Mexican restaurant around. I could eat there every day! Loved the pool and jacuzzi. Cool vibe for the outside of the hotel. House keeping is flexible and friendly.
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on 17 Mar 2024
Thank you for your feedback! We are glad you enjoyed your stay. Hope to see you again soon!

8/10 Good

McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area. Property needs some upgrades, especially the bathrooms. Blackout curtains would be helpful for sleeping.
Stayed 6 nights in Feb 2024
Response from Caliente Tropics on 18 Mar 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Caliente Tropics on 17 Mar 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Safe. Friendly. Great value
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on 16 Mar 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Anh-Tuan

Travelled with family
Liked: Cleanliness, staff & service
The staffs are friendly and accommodating, but this hotel is quite old and it is more like a motel. It is at the end of town and far away from everything.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on 16 Mar 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Has a good vibe
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 15 Mar 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the location. Staff friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 15 Mar 2024
Thank you for staying with us we appreciate your feedback

6/10 Okay

Anand, PHOENIX

Travelled with family and small children
Liked: Property conditions & facilities
Pros: The pool and poolside bar seemed very enjoyable and people were having fun. Unfortunately, we were there only for a day with our little kiddo and couldn't take advantage of it. Location was only a short drive to downtown, so that's good. Cons: Room was dated and could use an upgrade. The bed was too soft. $15 to have a microwave in the room is a no-no for me. Verdict: This place is good for quick stopover. But may not be everyone's choice.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 14 Mar 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

Debbie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This place has charm. The pool is nice and the rooms were are decent size.
Stayed 1 night in Mar 2024
Response from caliente tropics on 11 Apr 2024
Thank you for choosing the Caliente Tropics Hotel. We appreciate your feedback and look forward to your future stay with us.

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun staying at Caliente Tropics Hotel! The front desk staff was friendly and helpful during check-in. Highlights include: heated pool and large hot tub, Sancho's for dinner, and spacious deluxe king room. We always appreciate an in-room coffee maker and powerful updated shower. I couldn't get enough of the Tiki theme around the property - it made it all the more special and memorable.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 12 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place a little away from downtown. Three great restaurants on site, great rooms with comfy beds and necessary amenities. On site restaurant overlooking the pool was great! Staff was so nice and great about any ask!
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 11 Mar 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Alexandrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and welcoming. The room had some wear and tear to the floor and lights that could be addressed but a wrap it’s a good option for a reasonable priced hotel in Palm Springs.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 9 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located in attending a wedding
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on 10 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Charmaine

Stayed 1 night in Mar 2024
Response from Caliente Tropics on 29 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This venue is located close to walking trails, restaurants and beautiful scenic views. The rooms are clean and comfortable. The staff is friendly and helpful
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 8 Mar 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Meagan

Travelled with partner
Liked: Staff & service, amenities
Nice hotel for the price. Property and pool area was beautiful! Pool was nicely heated. The room we stayed in was very outdated and could definitely use an update on the carpet for sure. The hotel was still pricy for what it’s worth but lower than almost anything else in the area. Good for a quick 2 night stay in Palm Springs. Lots of parking and not to far from the main downtown area.
Response from Caliente Tropics on 8 Mar 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here easy options for dining the Sanchos restaurant was amazing we went four times good value for money.
Stayed 2 nights in Feb 2024
Response from Caliente Tropics on 8 Mar 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

James Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on 6 Mar 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Caliente Tropics on 4 Mar 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool and bar
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on 3 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here! Can't wait to come back.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on 14 Mar 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Gary

Travelled with family
Likes: Large two room suite at a fairly economical rate, and a convenient P.S. location. Our room was quiet. And the inn is only one block from Moorten Botanical Gardens. Dislikes: a) First night they put us in a room near the busy main street after we had pre-arranged for a room away from the noisy street. They did appologize for making this mistake and we moved to a new room far away from the busy street; b) No EV chargers; c) No dining table in living room (there is plenty of space for one); d) The first room we were in had wallpaper peeling off walls in many locations (the 2nd room was painted, and in acceptable condition).
Stayed 5 nights in Feb 2024
Response from Caliente Tropics on 2 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Johnna

Travelled with partner
Fun hotel with mid-century vibe. The owners did a great job down to the small details.
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on 2 Mar 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Fernando

Stayed 1 night in Feb 2024
Response from Caliente Tropics on 21 Mar 2024
Thank you for staying with us we appreciate your feedback