Dear Eduardo KriegThank you for choosing to stay at Hotel Granvia Osaka.Thank you very much for your valuable opinions.We value the opinions and impressions of our customers, and we would like to make use of them in future hotel development.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Sincerely yours,Hotel Manager

Dear KathrynThank you for choosing to stay at Hotel Granvia Osaka.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We are very pleased to receive your many compliments. Your words of praise are an encouragement to us every day.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager

Dear HOW SiongThank you very much for choosing to stay at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.It is a great pleasure for us to receive your words: "will come back again".We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager

Dear GayleThank you very much for choosing to stay at Hotel Granvia Osaka.We are pleased and encouraged to have your many compliments.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager

Dear Sui ping感謝您最近入住大阪格蘭比亞大酒店。我們很高興收到您對我們位置和員工的好評。如您所說，我們酒店直通JR大阪站，周邊有很多商場和餐廳。從我們這裡前往京都、神戶、奈良也非常方便。今後我們會努力做得更好，为您提供更加贴心的服務。我們期待著再次與您相見。酒店經理

Dear JamesThank you very much for staying at Hotel Granvia Osaka.We are honored to receive your words of compliment about our location and staff.However, we apologize for our room were not satisfied you this time.Our hotel has various types of rooms, from 14.6m² to 70m² and you can choose the room most suitable for you next time.We will reconfirm the method of cleaning and checking procedures to provide our customers with a more comfortable space.Also, we've always been striving to maintain our rooms as appropriate as possible, but we will take your comments into consideration for future improvements and strive to provide you with a space that will satisfy you even more.We hope to see you again in the very near future.Sincerely yours,Hotel Manager