Family Apartment | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews of Anaheim Executive Inn & Suites

2 out of 5
Anaheim Executive Inn & Suites
1800 W Lincoln Ave, Anaheim, CA

Reviews

5.4
Rating 10 - Excellent. 8 out of 33 reviews" "
Rating 8 - Good. 3 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 7 out of 33 reviews" "
Rating 2 - Terrible. 12 out of 33 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

5.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Darrien Anthony Ester

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't ready when I came to check in and they gave me the key 30 min later and they still were cleaning the room for another 20 minutes. Big roaches behind the toilet. Feces stain on the toilet seat. Water drips all day and night which is annoying...food left in the fridge..door busted...latch on the door broke to prevent break in...eyelashes on the baseboard...blood on the sheets and it was ripped.
Stayed 3 nights in Mar 2024

8/10 Good

Christopher

Stayed 1 night in Mar 2024

4/10 Poor

Yahya

Disliked: Cleanliness, staff & service, property conditions & facilities
It was run down and not like the pictures
Stayed 3 nights in Mar 2024
Response from Rick on 22 Mar 2024
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for our stay for our Disneyland trip. Only 2 1/2 miles away from the theme park.
Stayed 3 nights in Mar 2024
Response from Peter on 22 Mar 2024
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. We all look forward to welcoming you back again very soon.

4/10 Poor

Zachary

Disliked: Cleanliness, property conditions & facilities
Response from Patrick on 22 Mar 2024
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 Poor

Brianda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I never leave reviews. Simply because I feel not everything needs one, and one bad stay at a place doesn’t sum up the property as a whole. But. This one took the cake. The room smelled like smoke. The threshold to the bathroom was snapped off and the nails were exposed, which was pretty dangerous. Black mold in the bathroom, and to get new towels we had to bring the old ones to them. Overall, would never stay here again.
Stayed 3 nights in Mar 2024
Response from Rick on 22 Mar 2024
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 Good

Michael, Sylvania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found there was no hanging space, a table and chairs would have been nice and no storage space in the bathroom, needs a small cabinet.
Stayed 4 nights in Mar 2024
Response from Rick on 13 Mar 2024
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels more like at home than a hotel
Stayed 1 night in Mar 2024
Response from Rick on 13 Mar 2024
Thank you so much Rodolfo ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

2/10 Terrible

Junior

Stayed 1 night in Mar 2024
Response from Patrick on 13 Mar 2024
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

6/10 Okay

Juan, Phoenix

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's not the worst but it definitely isn't the best. Our room was clean and we asked for extra blankets and received them straight from the laundry room. Plumbing was an issue though. The tub wouldn't drain and the sink would back up after a few seconds and would take a bit to drain. It served us good as a quick after Disneyland stay so we didn't have to drive far after the park but if I had to choose I probably wouldn't stay here again unless I was in a pinch. The staff was friendly to me so I can't say anything bad about them. Property could use some TLC.
Stayed 1 night in Mar 2024
Response from Patrick on 13 Mar 2024
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 Poor

Timothy

Stayed 1 night in Feb 2024
Response from Rick on 22 Mar 2024
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !