Restaurant

Reviews of La Quinta Inn & Suites by Wyndham Salt Lake City - Layton

2.5 out of 5

Reviews

6.6
Rating 10 - Excellent. 253 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 201 out of 1002 reviews" "
Rating 4 - Poor. 176 out of 1002 reviews" "
Rating 2 - Terrible. 135 out of 1002 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was almost a homeless shelter, and not a place of safety and rest for travelers
Stayed 1 night in Apr 2024

8/10 Good

Pearl, edinburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice but needs more work and new facelift
Stayed 3 nights in Apr 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Gerald, Saskatoon

Liked: Staff & service, amenities, property conditions & facilities
Floors in entry was filthy. Hotel is right beside the freeway so it has vehicle noise all night. Room was de ent and breakfast was decent.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Apr 2024

6/10 Okay

Erich

Business traveller, Travelled with partner
Liked: Staff & service
Just old n run down, breakfast and coffee poor
Stayed 1 night in Apr 2024

4/10 Poor

Terri, Tustin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn't work in my first room, moved to a second room and had no phone(incredibly unsafe) they told me to use my cell phone to get a hold of the front desk if I needed anything and gave an excuse of construction disrupting the service. The breakfast was absolutely awful. The biscuits and gravy tasted so weird I had to spit it out. The waffle batter came out like water and wouldn't cook! I tried three times to cook a waffle. Some of the people staying there looked so sketchy, I was there for an Emergency and felted stuck at this hotel due to its locations. Would never recommend this establishment to anyone.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Quick checkin and cheap
Stayed 1 night in Mar 2024

10/10 Excellent

Erika

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was fast and friendly. Very informative. There was some construction in the parking lot
Stayed 1 night in Mar 2024

4/10 Poor

Robert

Stayed 1 night in Mar 2024
Response from Richard on 7 Apr 2024
Thank you Terri for your feedback. I want to apologize for your experience during stay. We are working on upgrades and are hoping to have majority of them in place by the end of the year.

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was dried blood on the sheets and fecal matter on the underside of toilet seat. Advised the front desk people. We would like a refund
Stayed 2 nights in Mar 2024
Response from Richard on 11 Mar 2024
Thank you Gary for the feedback we did refund one night to Expedia. They should be giving you the refund in the near future.

10/10 Excellent

Pons, Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Mar 2024
Response from Richard on 11 Mar 2024
Thank you, Pons for the feedback we really appreciate hearing from our guests.

10/10 Excellent

Bernie A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Richard on 11 Mar 2024
Thank you for the feedback.

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Excellent Service.
Stayed 1 night in Mar 2024
Response from Richard on 11 Mar 2024
Thank you, Tori for the great feedback.

8/10 Good

Milagros

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Richard on 11 Mar 2024
Thank you for the feedback.

10/10 Excellent

Kiley, Sparks

Stayed 1 night in Feb 2024
Response from Richard on 4 Mar 2024
Thank you for your feedback

2/10 Terrible

McKinzie

Business traveller
Liked: Staff & service
Would not stay here again. The entire first floor (where I stayed) smelled of tuna fish. Then the next morning a set of dogs barked aggressively from 6am till 9am. Which was tough because I got in very late from a flight and was hoping to catch up on sleep. Ended up with maybe 3 hours of sleep before the dogs began to bark. I also have to wonder if the stench was actually from dog food and maybe an employee is keeping their dogs on site?
Response from Richard on 1 Mar 2024
Thank you, McKinzie for your feedback. My apologies that your experience was not as pleasant due to the dogs barking on the 1st floor. Unfortunately, our whole first floor is pet friendly and this can make it difficult at times with other rambunctious pets being around. I'm very sorry that you had to experience this.

6/10 Okay

Karen

Business traveller
It’s under construction/renovation…. It’s clean
Stayed 1 night in Feb 2024
Response from Richard on 1 Mar 2024
Thank you for taking the time to give us feedback. We're exciting for the changes coming to our hotel.

10/10 Excellent

Brad

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The motel met our expectations!
Stayed 1 night in Feb 2024
Response from Richard on 1 Mar 2024
Thank you for your awesome feedback.

4/10 Poor

Arthur Daks

Disliked: Property conditions & facilities
The construction by the property was terrible. The hotel was mostly clean, but seemed outdated and run down. The people at the front desk were friendly and nice.
Stayed 1 night in Feb 2024
Response from RH on 1 Mar 2024
Thank you, Arthur, for the feedback. We're working on updating the property and are looking forward to the changes in the future.

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front lady at the front was so nice and fast. It was a easy check in.
Stayed 1 night in Feb 2024
Response from Richard H on 21 Feb 2024
Thank you, Natasha, for your awesome feedback. I'm happy to hear that you enjoyed your interaction with our staff. We hope to see you again soon.

2/10 Terrible

Maggie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty on arrival. Carpet wasn't vacuumed, toilet hadn't been cleaned in what looks like years. Trash and half smoked cigarette left on floor. Pool was covered in black mold and filth. Half eaten apple left in basket after breakfast cleanup. The list goes on.
Stayed 2 nights in Feb 2024
Response from Richard on 19 Feb 2024
Thank you Maggie for your feedback, we apologize for the issues during your stay. I will investigate what happened and speak to my staff about these issues.

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one night, clean room, and good breakfast
Stayed 1 night in Jan 2024
Response from Richard on 7 Feb 2024
Thank you for the feedback

10/10 Excellent

Tom, American Fork

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff. Beds are comfortable and free breakfast was nice!
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Tom for the great feedback you're awesome Tom.

8/10 Good

Kasey

Liked: Amenities
Clean. Even with remodeling going on The front desk was great to work with and quick and easy check in
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Kasey for taking the time to give us feedback. We definitely value hearing from our guests. We're happy to hear you enjoyed your stay with us.

4/10 Poor

Jessica

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Jessica for taking the time to give us feedback.

6/10 Okay

ShiAnn

Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you ShiAnn.

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Front entrance was poorly marked and difficult to find. Floors and pool area needed better cleaning.
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Valerie for taking the time to give us feedback. We value hearing from our guests and use that to help us make improvements. We do apologize about our entrance being tough to find due to the construction next door currently. We hope you can give us another chance in the future.

4/10 Poor

earl

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you for the feedback.

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean an nice stay staff was cool
Stayed 2 nights in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Ryan our staff thought you were pretty awesome as well.

2/10 Terrible

Jereme

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If your looking for a cheap place with very limited parking and people outside the door selling stolen goods and or drugs then this is your place the beds were worn out and very uncomfortable staff was nice but we not stay here next time it has drastically went down hill from a year ago
Stayed 8 nights in Dec 2023
Response from Richard on 30 Jan 2024
Thank you Jereme for the feedback and want to apologize to you for what you experienced. We're currently working on getting new furniture and mattressesin our rooms. We're hoping to have a fresh look by Summer.

6/10 Okay

George

Stayed 1 night in Dec 2023
Response from Richard H on 30 Jan 2024
Thank you for the feedback.

2/10 Terrible

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Heavy Smoke-full Hotel
Although it states it is a non-smoking hotel, it reeks of smoke everywhere. Steer clear of this hotel. It is disgusting.
Stayed 1 night in Dec 2023
Response from Richard H on 30 Jan 2024
Thank you Anonymous for giving us feedback. We are a non smoking hotel. Unfortunately during the cold months guests like to prop open doors and we don't always catch it in time and the smoke lingers in. I want to apologize for your experience during your stay and hope you can give us another chance in the future. We are currently working on some hotel upgrades and are hoping they'll be done by the Summer.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to main streets
Response from Richard H on 30 Jan 2024
Thank you Peter for the awesome review.

10/10 Excellent

Lauro

Response from Richard on 7 Feb 2024
Thank you for the feedback

8/10 Good

Stacy

Stayed 1 night in Dec 2023
Response from GM on 23 Dec 2023
Hello valued guest thank you so much for recently staying with us, we appreciate and value your business. Super happy to hear you enjoyed your stay with us!!!!! We thank you for taking the time to give us some positive feedback. Your opinion of us truly matters we hope to see you again very soon.

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
After coming from a bad experience from OYO in Las Vegas staying her was an improvement
Stayed 1 night in Dec 2023
Response from GM on 22 Dec 2023
Hello valued guest thank you so much for staying with us, we appreciate and value your business. Super happy to hear you enjoyed your stay with us!!!!! Music to our ears knowing that our guests are happy. We appreciate you taking the time to give us your feedback, your opinion of us truly matters we hope to see you again very soon.

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I won't stay thete again. Dogs barking all nite, kids partying all nite,freeway noise,road to freeway constant they try.... but no... sorry. I think people actually live thete.traffic,out dated
Stayed 1 night in Dec 2023
Response from GM on 22 Dec 2023
Hello valued guest thank you so much for recently staying with us, we appreciate and value your business. We are sorry to hear this was not the stay we strive for it to be for all of our guests. Currently we are making some changes within the hotel including some remodeling, we hope you give us another try and allow us to give you the stay you deserve. We appreciate you taking the time to give us your feedback your opinion of us truly matters, hope to see you again soon.

4/10 Poor

Hollis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old.
Stayed 1 night in Dec 2023
Response from GM on 20 Dec 2023
Hello valued guest thank you so much for recently staying with us, we appreciate and value your business. Currently we are undergoing some remodeling of our hotel and have many changes up and coming. We hope you comeback to enjoy these renovations with us, we thank you for taking the time to give us your feedback your opinion of us truly matters. We hope to see you again very soon.

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from GM on 19 Dec 2023
Hello valued guest thank you so much for recently staying with us we appreciate and value your business. Thank you for taking the time to give us your feedback your opinion of us truly matters, we hope to see you again soon.

6/10 Okay

JOSHUA

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 19 Dec 2023
Hello valued guest thanks so much for staying with us we appreciate and value your business. We also thank you for taking the time to give us your feedback. Your opinion of us matters and we hope to see you again very soon.

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs an update
Stayed 1 night in Dec 2023
Response from GM on 13 Dec 2023
Hello valued guest thank you so much for recently staying with us, we appreciate and value your business. Currently we are undergoing some remodeling of our property and have many changes up and coming, thank you for taking the time to give us your much appreciated feedback. Your opinion of us truly matters we hope you come back soon to enjoy our renovations!!!!

6/10 Okay

Juvenal

Business traveller
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from GM on 12 Dec 2023
Hello there valued guest thank you so much for recently staying with us, we appreciate and value your business. We thank you for taking the time to give us your feedback, your opinion of us truly matters please let us know what we could have done differently in order to have made your stay a better one. We hope to see you again soon.

6/10 Okay

Robert

Overall, not terrible, but not great. They tore the Famous Daves down next door and are putting an in and out in its place, which makes for fun since theres limited mobility around the place as is. Go to breakfast, as there wasnt a gravy in the world that could help those biscuits out
Stayed 1 night in Dec 2023
Response from GM on 12 Dec 2023
Hello valued guest thanks so much for recently staying with us, we appreciate and value your business!!!!! We also appreciate you taking the time to give us your feedback, your opinion of us truly matters and we hope to see you again very soon.

2/10 Terrible

Neil

Travelled with family, Business traveller, Travelled with partner
Stayed 2 nights in Dec 2023
Response from GM on 10 Dec 2023
Hello there valued guest thank you so much for recently staying with us, we appreciate and value your business. Please let us know what we could have done differently to make your stay a better one. Your opinion of us truly matters, thank you for taking the time to give us some feedback, we hope to see you again very soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Nov 2023
Response from GM on 5 Dec 2023
Hello valued guest thank you so much for recently staying with us, we appreciate and value your business. Super happy to hear you were able to enjoy our pet friendly hotel. We love and welcome all pets here at La Quinta, thank you for taking the time to give us your feedback your opinion of us matter we hope to see you again very soon.

8/10 Good

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the dog room we were given for the night. The room was clean. The lady at the front desk was awesome.
Stayed 1 night in Nov 2023
Response from GM on 30 Nov 2023
Hello valued guest thank you for staying with us we appreciate and value your business. Super Super happy to hear you enjoyed your stay with us!!!!! This is what makes our day knowing our guests are happy, thank you for the feedback your opinion of us truly matters we hope to see you again soon.

6/10 Okay

Lila

Disliked: Cleanliness
The room had a moldy smell.
Stayed 2 nights in Nov 2023
Response from GM on 30 Nov 2023
Hello valued guest thank you so much for recently staying with us we appreciate and value your business. We are sorry to hear there was an issue with the smell of the room, currently we are undergoing some remodeling of the hotel to fix these issues. We hope you give us another try, we appreciate your feedback your opinion of us matters. Hope to see you again soon.

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was easy, the room was comfy
Stayed 1 night in Nov 2023
Response from GM on 30 Nov 2023
Hello there valued guest thanks so much for recently staying with us, we appreciate and value your business. So happy to hear you enjoyed your stay with us, this is music to our ears!!!!! We strive for our guests to have the best stay ever with us, thank you for taking the time to give us your feedback. Your opinion of us truly matters, we hope to see you again very soon.

10/10 Excellent

clansy

Stayed 1 night in Nov 2023
Response from GM on 15 Dec 2023
Hello valued guest thank you so much for recently staying with us, we appreciate and value your business. So happy to hear you enjoyed your stay with us!!!! Thank you for taking the time to give us your feedback, your opinion of us truly matters. We hope to see you again very soon.