You get a room mainly so you can get some sleep on your trip, After 2 hrs of no sleep cause the heater (wich we had to use cause it was cold) kept making a noise like a whining dog , I even recorded it for them to hear and was told "we don't have a maintenance man on duty at these hours." Because of Santiagos poor handling of the issue(and his friend sitting behind him playing loud music at 12:30 am and ignoring my request) I will never stay at a so called Comfort Inn ever again.