BBQ/picnic Area

Reviews of Nativo Lodge

3 out of 5
Nativo Lodge
6000 Pan American Fwy NE, Albuquerque, NM

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1022 reviews" "
Rating 8 - Good. 213 out of 1022 reviews" "
Rating 6 - Okay. 153 out of 1022 reviews" "
Rating 4 - Poor. 126 out of 1022 reviews" "
Rating 2 - Terrible. 107 out of 1022 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lulu

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 24 Mar 2024
We appreciate your rating and support! We hope you can return soon.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Albuquerque is a tough area but this hotel was safe, well-lit and fun. The ambiance was very cool and while the building is a little old the decor is really fun and the staff goes above and beyond.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 22 Mar 2024
We are elated to hear that you enjoyed our hotel, ambiance, and staff during your stay with us! Thank you so much for your kind words and support. We would love to care for you again.

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 22 Mar 2024
Thank you for taking the time to leave us this review, Ana. We hope you will return and give us another chance to impress you in the future.

8/10 Good

roberto

Liked: Cleanliness, staff & service
The native design is great
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on 19 Mar 2024
We are delighted to hear that you enjoyed our design during your stay with us! Thank you so much for your kind review and support.

6/10 Okay

Casey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took them 3 hours after our check in time (4pm) to actually clean our room.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 18 Mar 2024
We are very sorry for the delay in check in during your visit with us, Casey. We sincerely apologize for the inconvenience this caused, but we appreciate your honesty and we will work with our housekeeping team to improve.

6/10 Okay

Roger Dale, Vadnais Heights

Travelled with family
Disliked: Amenities
The $20 extra per day charge was pretty bogus. It covered things like an open parking lot and free wifi. News flash: Those are usually not charged for. We did get a "free" beer every night, but if I want a drink, I'll just buy one.
Stayed 4 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on 13 Mar 2024
Thank you for your review, Roger. We are sorry to hear that our amenity fee negatively impacted your experience with us. We appreciate your feedback and we would love another chance to impress you in the future.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly help staff, nice clean comfortable room,
Stayed 3 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on 11 Mar 2024
We are delighted to hear that you enjoyed our rooms and staff, Michele! Thank you for your review and support.

2/10 Terrible

Tammy

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 12 Mar 2024
We are sad to hear that your experience with us was not positive, Tammy. We would love another opportunity to impress you in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 11 Mar 2024
We appreciate this positive review, Richard! We would love to care for you again!

10/10 Excellent

Herman

Travelled with family and small children
Good job
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 10 Mar 2024
We are so happy that you enjoyed your visit with us, Herman! We hope you can return soon.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly, helpful desk staff.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 10 Mar 2024
Thank you for your kind words, Robert! We appreciate your support.

2/10 Terrible

savannah

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 26 Mar 2024
We are sorry to hear that your stay was not the best, Savannah. We would love another opportunity to impress you in the future.

6/10 Okay

JAMES

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Half of the TV stations didn't work. There was no phone in the room. No way to contact front desk. There was no coffee in the morning as promised. The additional lock (chain lock) got stuck. The bed frame sticks out way past the mattress.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 6 Mar 2024
We sincerely apologize that your experience with us was not positive, James. We are very sorry to hear that we missed the mark in many areas of your stay. We appreciate you bringing these concerns to our attention and we will work with our staff to improve.

4/10 Poor

Julia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a lift, elevator is very dirty, very limited toiletries available. Restroom has basics but outdated. The restaurant needs privacy, we were not excited to eat there. The hotel feels old and not well taken care of. We loved the art in our room and is definitely what brought us here. The tv is small in the room.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 5 Mar 2024
We are very sad to hear that your experience with us was not positive, Julia. We apologize that there were aspects of your stay that negatively impacted your visit, but we appreciate your honest feedback as we are always looking to improve. We will share your concerns with our team and we would love another chance to impress you in the future.

8/10 Good

Dana, Socorro

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
So Nativo is our place! We love it! Yes the elevator is got it's quirks, but the artist rooms are amazing and the staff are pretty chill (miss u Bella). The only hiccup this time was the new restaurant.. definitely different from what they had before!! Restaurant staff was rude, unorganized and we felt like we were totally inconveniencing them.. I mean I asked for a glass of water and was told they'd shut down the machine and couldn't get me one... So I walked out of the restaurant to the bar and grabbed a bottle.. total incompetence! Luckily the hotel is near a good number of restaurants so this next stay, well be eating out.. But I highly recommend the bar, bartenders are very skilled, make excellent drinks and super friendly! And if you do decide to stay, and can, dish a few more bucks out for the artists rooms, they're absolutely gorgeous!!!!
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 5 Mar 2024
We are so happy to hear that Nativo Lodge is your place! Your support really means the world to us, but we sincerely apologize for the issues at the restaurant during this most recent visit. We appreciate you bringing this to our attention and we will work with our team to improve. We value your feedback and high recommendation and we look forward to seeing you again soon!

4/10 Poor

Joseph

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 5 Mar 2024
Thank you for your rating, Joseph. We hope you will return and give us another chance to impress you with our care and accommodations.

2/10 Terrible

Louwana M

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 22 Mar 2024
We are sad to hear that your visit with us was not positive. We strive to provide five-star care and accommodations so we are sorry to hear that this was not your experience. We would love another shot in the future to impress you.

10/10 Excellent

Cynthia

Travelled with family
The staff is wonderful! Such a beautiful hotel
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 3 Mar 2024
We appreciate your kind words and support, Cynthia! We hope you can return soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have stayed at the Nativo Lodge on several trips through Albuquerque. The staff are always helpful, the rooms are clean, and the location is convenient. I recommend the Nativo highly.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 27 Feb 2024
Thank you so much for your kind words about our hotel and staff, George! We truly cherish your support and high recommendation and we would love to care for you again.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good the only thing was the hot tub was colder than an ice cube but superisingly the pool was warm ......an we where sad to see gardunos closed on Sundays but looking forward to go back soon.... Thank you everyone
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 26 Feb 2024
We are delighted to hear that you enjoyed your stay, but we apologize that the hot tub was not working properly during your visit with us. We appreciate your honest feedback and we look forward to caring for you again.

2/10 Terrible

Matt

Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 20 Mar 2024
We are sorry that your stay with us was not the best, Matt. We hope you will return and give us another opportunity to impress you with our care and accommodations.

10/10 Excellent

shanice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nativo doesn't have regular rooms, they have cool rooms! Nothing you'll see anywhere else, and thats a promise.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 26 Feb 2024
Thank you so much for your kind words! Your support means the world to us.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here at least 1 to 2 times a year always leave happy
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on 21 Feb 2024
We appreciate your kind review and continued support, Mary! We look forward to seeing you again soon!

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
For my birthday weekend we booked our stay at the Nativo. Of all these times we visit ABQ, it was our first time staying here. The staff was so nice and welcoming! I didnt get the name of the gentleman who checked us in but he upgraded our room to an artist room with mountain view for my birthday! It was such a nice surprise. The room was a basic room with common amenities, fridge, keurig, tv. The artwork was the added touch and the mountain view was beautiful! The room was clean but visibly worn in certain places. Nothing to complain about for us though. The heater sometimes felt like it would start blowing cool air while sleeping in the middle of the night but would go back to warm after adjusting the temp again. Not sure why. The kids loved the pool and we also enjoyed the hot tub! Decent price. We would stay again for the lovely hotel staff making us feel so welcome!
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on 21 Feb 2024
We are thrilled to hear that you enjoyed your birthday stay with us, Amanda! Thank you so much for your kind words and honest feedback on how we can improve. We value your support and we would love to care for you again!

8/10 Good

Julie

Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on 20 Mar 2024
We are so glad that you enjoyed your visit with us, Julie. Thank you for your rating and support.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 1 night before a balloon ride. It was quiet, comfortable, and the staff were very pleasent. Room was fine with a view. Actually quite nice for the price
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 14 Feb 2024
Thank you for sharing about your stay with us, Stephen! We are elated to hear that you enjoyed our staff, rooms, view, and value. We appreciate your support and we hope you can return soon.

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 13 Feb 2024
Thank you so much for your review, Charles! We truly value your support and we would love to care for you again in the future.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice 1 night stay .
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 13 Feb 2024
We are so happy to hear that you enjoyed your stay with us, Nicole! We hope you can return soon!

10/10 Excellent

Wilson

Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 20 Mar 2024
We appreciate your positive rating! Thank you for your support.

4/10 Poor

Constance

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty and very noisy
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 5 Feb 2024
We are deeply sorry to hear that your experience with us was not the best, Constance. We appreciate your honest feedback and we would love another shot to impress you in the future.

8/10 Good

Suzy

Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 20 Mar 2024
Thank you for your review. We hope to see you again soon!

4/10 Poor

Zachary

Business traveller
Liked: Staff & service
Disliked: Cleanliness
My first room I checked into had trash all over the room and liquor bottles. We got checked into a new room which was a downgrade, I booked a Mountain View then got stuck with a building view. The second room also had a comforter with stains and some sort of weird texture inside the comforter. Like balls of cloth or somethin, idk. I’ve stayed here numerous times but this time was different.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinato on 30 Jan 2024
Zachary, we are very sorry that your recent experience with us was not as positive as your previous visits. We sincerely apologize that we missed the mark with both rooms. We will address these issues with our housekeeping staff to ensure more time and care is taken in the future to provide our guests with the highest level of cleanliness. We are committed to improving and we would love another shot to impress you in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinato on 30 Jan 2024
We appreciate your positive rating, John! Thank you for your support.

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 23 Jan 2024
We cherish your kind review and support, Phillip! We hope you can return again soon.

8/10 Good

Janice, Arvada

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, the desk clerk was nice and friendly, even gave us a glass of wine and a beer. The only thing missing in room was kleenix. Each room has a microwave, small fridge, and coffee maker. The location was easy to get to right off I-25 and near I-40.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 23 Jan 2024
We are thrilled to hear that you enjoyed many aspects of your stay with us, Janice. We appreciate your support and feedback and we would love to care for you again in the future.

6/10 Okay

gloria, el prado

Liked: Staff & service
The shower could have used a cleaning especially behind the shower curtain. The shower drain needs some drain-o. There was busted glass in the parking lot. Fixing these issues would have made it great.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 14 Jan 2024
Thank you for taking the time to share about your experience with us, Gloria. We apologize for the issues you encountered with us, but we appreciate you bringing these concerns to our attention so we can ensure that they are addressed and cared for. We will work with our team to improve and we would love another chance to care for you again in the future.

10/10 Excellent

Yusisleydis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 8 Jan 2024
We are so grateful for your positive review! Thank you for sharing your rating with us. We hope to care for you again soon.

10/10 Excellent

michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 4 Jan 2024
We are so glad that you enjoyed your stay, Michelle! We value your support!

8/10 Good

Jasmine

Liked: Staff & service, property conditions & facilities
Overall we had a nice stay. Would definitely stay again
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 28 Dec 2023
We appreciate your kind rating and support, Jasmine! We would love to care for you again.

10/10 Excellent

Carol, Tucson

Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 26 Dec 2023
We are thrilled that you enjoyed your stay with us, Carol! We appreciate your support and we would love to care for you again.

8/10 Good

German

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 24 Dec 2023
Thank you so much for your rating. We hope you can return for another enjoyable visit with us soon.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kelsey H- Social Media Coordinator on 23 Dec 2023
We appreciate your kind rating, Kim! We hope to care for you again in the future.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 18 Dec 2023
We appreciate your kind rating, Henry! We hope you can return for another enjoyable stay with us soon.

6/10 Okay

Nakeisha

Stayed 3 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 2 Jan 2024
Thank you for taking the time to leave us this rating. We hope you will visit us again and give us another chance to earn those last two stars from you.

10/10 Excellent

Thomas E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nativo Lodge Albuquerque New Mexico
Excellent hotel. The Nativo Lodge is excellent great rooms. Friendly and attentive staff and great location. Highly recommend this hotel to anyone needing excellent lodging
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 12 Dec 2023
Thank you so much for your kind words about our hotel and staff, Thomas! We are so happy that you enjoyed your stay and we truly cherish your support and high recommendation. We would love to care for you again in the future.

10/10 Excellent

Valerie

Stayed 3 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 12 Dec 2023
We are thrilled that you enjoyed your visit with us, Valerie! Thank you so much for your rating and support.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and comfortable. Dome rooms have local artists murals on the walls. Very nicely decorated. Definately will stay here again.
Stayed 3 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 29 Nov 2023
We are elated that you enjoyed your experience with us, David! We look forward to caring for you again.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!!
The staff was very very courteous and professional! The best customer service I have ever experienced!! Thank you for being so gracious to me and my family. We we’re in Albuquerque for a medical procedure and your team went out of their way to make sure my mother comfortable! We look forward to staying at your hotel again and I will recommend your hotel as well to family, friends, and colleagues.
Stayed 1 night in Nov 2023
Response from Kelsey H- Social Media Coordinator on 4 Nov 2023
Thank you so much for this glowing review, Laura! We are elated to hear that you enjoyed our customer service during your stay with us and we truly cherish your support and recommendation. We look forward to caring for you again in the future!

8/10 Good

Jason

Liked: Staff & service
Ty
Stayed 1 night in Oct 2023
Response from Kelsey H- Social Media Coordinator on 4 Nov 2023
We are delighted to hear that you enjoyed your visit with us! We cherish your support and we would love to care for you again.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was very clean. the art rooms were spectacular and very interesting. staff was amazing. only thing was no body wash in shower.
Stayed 1 night in Oct 2023
Response from Kelsey H- Social Media Coordinator on 1 Nov 2023
We appreciate your kind review and honest feedback, Gary! We would love another chance to care for you again in the future.