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Reviews of Admiral Inn by the Falls

2 out of 5
Admiral Inn by the Falls
5320 Ferry St, Niagara Falls, ON

Reviews

4.2
Rating 10 - Excellent. 127 out of 999 reviews" "
Rating 8 - Good. 70 out of 999 reviews" "
Rating 6 - Okay. 111 out of 999 reviews" "
Rating 4 - Poor. 152 out of 999 reviews" "
Rating 2 - Terrible. 539 out of 999 reviews" "

4.0/10

Cleanliness

5.0/10

Staff & service

2.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction and closed. No one informed me about.
Stayed 1 night in Jun 2017

2/10 Terrible

Sandeep, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever stayed at
When I went in, no one reception for 10 minutes, knocked for 15 minutes, Ashi manager came out , and was surprised that I reserved for that hotel as there was no reservation, after struggling for 10 minutes with his computer found, during this time, he commented this is "bad "S" world" why would you come here, he mentioned that are your sure you booked for here? or neighbor hotel. Which actually was 100% booked. this one was 5% booked, 95% vacant. Room was dusty, as glass window had 4 inch broken hole, one of the sliding glass window was open, I don't know if room was age for ages. dust all over from the open window. Manager mentioned that there is no cable in room. When I turned on heat there was bad smell, so I turned it off. Fortunately weather was not too cold for this time, October 14th. Bad sheets were not changed for long time , had ciggrette holes in them. I somehow, slept thru the night. I went along for my marathon at the Niagara Falls. Had I been with family, I would have come out in the night and gone somewhere else or gone back. Worst experience indeed. I think this Hotel needs complete big renovation before human being start staying there.
Stayed 1 night in Oct 2017

6/10 Okay

Cindy, Northern Ontario

Liked: Staff & service
Minutes away from Clifton!
Overall, it was more than ok. The beds were clean with mattress protectors, no carpet, A/C, fridge, cable tv,... The bathroom wasn't all that clean. Nothing a few lysol wipes couldn't handle. other than that, the hotel staff was friendly and it was quiet. Minutes away from the Clifton Hill!! Worth the price. Ice machine was broken.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
I wouldn't even stay in this place. It looked like something from a horror movie. There were broken windows and a pool filled with goo, I assume mud. I drive through the parking lot and went to another hotel. I would not subject an enemy to those conditions. They do issue me a refund due to my anger
Stayed 2 nights in Jul 2017

2/10 Terrible

Colleen, Collingwood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
noticed posted saying about unfit conditions
got there and place was abandoned .... spent 1 1/2 hours on phone with expedia and because it wasn't 24 hour cancellation notice they are charging me anyway. Owner takes your money, and then disappears
Stayed 1 night in Jul 2017

2/10 Terrible

ken, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMG
First let me say what was offered wasn't ready the 3 queens beds, even if it was no way staying there; first it was out of service for over a week the pluming was damaged and we were not notified, what they try to give us was not even fit, room dirty, beds sinking in the middle AC rusty, fridge was dirty smelly and stained, the carpet was stained and sticky. After a discussion with the night manager, he said " no charge" so we left. Thank God for a young woman at Days Inn, that sent us to her friend at another Days Inn, named Danna, on Ellen Ave, had a room and was polite, the room was great and service impeccable. Please don't be fooled with pics of Admiral Inn by the fall or the rating it had at the time of 3 stars, this place was dirty, sticky and smelly. I wish had taken fotos, sorry for this over site.
Stayed 2 nights in Jul 2017

2/10 Terrible

Cam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
We cancelled the building should be condemned smelled like pee. Gross. Never stay there the pictures are very misleading. Please never ever stay there you will regret it
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
We drove from Alabama to Canada to the hotel....when we got there they closed for renovation
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, great service, poor facility.
The service was great, the rooms were clean and no smell, but the outside area and the stairs were bad... they should remove the carpet from the stairs... and clean the garbage containers often... The pool should be covered as it's not working and people are just throwing garbage in it... it was very bad looking down from the top.
Stayed 1 night in Jul 2017

4/10 Poor

Kevin, Quebec, Canada

Disliked: Staff & service, property conditions & facilities
Hotel was in a run down condittion.
Not really a good experienece. Room wasn't ready when we arrived. Guy at the counter really couldn't care less, or so it seemed. Asked to see the manager, but he said thet he ''wasn't available. Told us to come back later....! Came back a few hours later and the manager was there and our room was ready. Only thing was that there were no towels in the bathroom and no drapes on the window. Just a green plastic bag..!! And the T.V. didn't work. But that really wasn't a problem because we came to enjoy the city and not watch T.V. But the pool was green. Too bad as it was hot that week....
The swimming pool....
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay as it was a disaster
Did not stay as it was a disaster just visiting the place. It was impossible to stay in because of the uncleanness of the facility.
Stayed 3 nights in Jul 2017

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most disgusting hotel
That is the most disgusting hotel I have stayed in. The carpet leading to the rooms filthy and worn out. The walls were sprayed with some kind of brown liquid that obviously had been there for months. There were no towels provided. There were two tv.s but neither worked. What a joke of a place. I would never recommend this place to anyone. The pool outside had filthy dirty water with garbage floating around. Gross. This place also had headboard that were not even attached to the bed.torn wall paper. What a joke of a place.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Our room not a good condition our door was broken and washroom dirty, television dust easly recognize. Room needs to be disinfected. It's a bad experience for us.
Stayed 2 nights in Jul 2017

2/10 Terrible

John, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS IS A HORRIBLE PLACE. NOTHING LIKE THE PICTURES!!! DON'T STAY HERE, ITS NOT WORTH THE PRICE. THEY CAN'T PAY YOU TO SLEEP HERE. EVERYTHING IS DIRTY AND GROSS.
BLACK MOLD IN THE FRIDGE
POOL GROSS AND GREEN
NOTHING IS CLEANED, BUGS EVERYWHERE
BATHROOM IS DIRTY, NO TOWELS
Stayed 1 night in Jul 2017

2/10 Terrible

Niyi, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please never book this hotel
The room I booked wasn't the room I got . The hotel was very dirty . Poor Wi-Fi connection. They offered me an option to take my money back but it was too late bcos getting a new reservation somewhere else would have been too stressful and expensive.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room available
No roo. Available when i rich the hotel.and its not comportable place
Stayed 1 night in Jul 2017

2/10 Terrible

R, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need complete renovation
Left without staying overnight, Dirty Washroom, Bugs on the floor, No body at reception while we want to talk and left @11.30 pm without staying , planned to stay but when we came to room at night, left motel to look for another one.
Washroom Door
Dirty Sink
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very run down. Room was relatively clean but the carpet was badly in need of a cleaning. There was barely enougj water pressure for a shower.
Stayed 1 night in Jul 2017

10/10 Excellent

mohammed rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
expedia needs to screen the hotels on there site
When we arrived there was no one at the building.The city as shut this hotel down. When someone did show up he showed us the room told us if we didnt like it we didnt have to stay or pay. That was the only room that was cleaned for our stay.Needless to say we didnt stay.It was the long weekend and we had traveled more then 400 km to get there and did not want to have to travel back home.We got lucky that one on the other hotels had a vacant room. It cost us twice the price for our stay.I also wont be getting the points for my stay because it was not booked through expedia. I feel they should offer me a room somewhere free of charge.I think from now on i will be not be using a booking site to get rooms. You may get it cheaper but you dont know what you will run into.I would rather pay the extra and have a good room then have to go through the stress of finding some where to stay.When you have to save up to go on holiday and then find out you have to put out double the amount its very disappointing.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not stay too horrible
would never recommend to anyone conditions bad unsanitary unsecurable just really bad did not stay was forced to rent another room some where else

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service. Not cleaned
Will not recommend to anyone for this hotel. Bad service n not at all clean.

2/10 Terrible

Dave, Niagara falls

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stink loud and dirty
will not ever stay there again Notice on door stating not safe for customers to stay there

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay was to filthy washroom did not work bath tub was brown ugly stains rugs were dirty and window sweaty and not clean did not feel safe would not recommend it to anyone. Sorry but never will l stay there

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room not clean, washrooms even worse really dirty bathtub, even found and old apple and half a jug of old juice in the fridge that who knows how long has been there for, hallways had a funny smell to it. Stairs to go up to the third floor need repairs big time could be some what not that save. also no lighting or anything to go up the stairs which are outside, you can tell this hotel hasn't been looked after in a really, really long time. On the plus side is close to everything

2/10 Terrible

NIRVAN, MISSISSAUGA, ONTARIO. CANADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO HOT WATER AND NO CABLE

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No phone in the room. Only one door key available. No soap or shampoo or towels. The inside of the fridge was disgusting. The door shelves were held up by tape. The TV, which was a 20yr old TV only got 3 chs, and even those were not clear at all.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place to go
Me and the other half book the honeymoon suite That was supposed to be a special night away for us we got to the hotel there is no hot water and then the room had all kinds of holes in the wall that they tried to patch up an unfinished and then to top it off the title was cracked around the tub and there was cockroaches in the tub

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smokey hallway, it was disgusting
I will never return to that hotel anybody reading this stay away! The bathroom leaked two towels only It wasn't good at all!

2/10 Terrible

Weiguang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Antiquated, peculiar smell, leaking

2/10 Terrible

Traveller, TO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby place
Ruined the trip. Rather spend 40$ dollars more somewhere and get a clean place. Only consolation close to the main area.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a reservation, yet was refused at front desk
Made a reservation for a family room 5 days in advance. Showed up and was told our room had an issue, when we asked about how we were going to resolve this, the man at the front desk kept repeatedly mumbling, "I don't know, I don't know". Very unhelpful and was fine leaving us homeless for the night. No phone call or any advanced warning.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn't look like the pictures
We can not rate on the interior cleanliness and comfort because we wouldn't even go into the hotel, It was extremely run down and in a not so nice part of town.

2/10 Terrible

Robert, Scranton, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn't look anything like picture
No lights in outside entrances on each floor. Dirty rugs in hall and room. Bad stairs to each floor.Dirty office, some missing lights in room. Leaky toilet, slow drain in bathroom . No remote, hair dryer.Total of one towel per person.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location
Although this is an older building, the room and bed were clean, staff very friendly and helpful. I felt safe and enjoyed my stay.

2/10 Terrible

jim, alberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a dig not fit to stay in and we canceled. Not fit to the adopted there l will never take my wife yo a place like this.

2/10 Terrible

manuel, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't go there with your family
it sucks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

christine, Saskatoon ,Saskatchewan

Disliked: Cleanliness, property conditions & facilities, room comfort
Very nice owner but very very poor hotel I would pay the extra 50.00 to stay at Travelodge the doors are left open so anyone off the street can come right in the hall I mean it's totally unsafe the way it's set up and the outdoor pool is no longer there it's empty with no water

2/10 Terrible

Melissa, Pottstown pa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible stay. Extremely dirty. Was promised a pool, tv, fridge, and a microwave and get nothing but a dirty room with a bloody pillow

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
The only good thing I can say is that the employee stayed up til midnight to check us in due to a flight that was an hour and a half late. He bragged about the king sized bed, but the sheets were too small for it. The paint was peeling. There was no shower curtain. The pool was empty. There was nowhere to plug in a lamp. I saw others from this chain and wondered how there could be such a difference.

2/10 Terrible

Chad, Amherst, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a nightmare
Worst hotel I've ever seen, I walked out and found another one. Read and believe all the other reviews, they're completely accurate.

8/10 Good

Trudy, Newfoundland

Disliked: Cleanliness, property conditions & facilities, room comfort
Good for the price I paid
Room was good for our stay. We didn't spend much time in the room. Room wasn't cleaned while we were there but we were ok with that. Great location

2/10 Terrible

Mom of boys, ontario

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but you get what you pay for.
Love the location. Pool had no water/not opened. Stairs were uneven. Shower was moldy. The man who greeted us the first day was pleasant. The housekeeper who greeted us at checkout was ver nice.
No water in the pool

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hood.
When I arrived, they gave me the room that was dirty, peaces of wood and dirt on the floor. I checked the bed sheets and saw stains from sex, it was sooo disturbing! Garbage on the floor. Ducking cross! When I complained I got better room, very clean but stains everywhere. OMG don't go there. Shocking. And it was a $100 per night. It's a max $50 hotel for the best room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and unclean
Upon arrival the hotel was run down... Pool was not in working condition. Room had water damage on walls...holes in ceiling.. . mold on bathroom door frame... Backed up sink... Dirty sheets.... Smelt of mildew... Ac didnt work.. Tub was dirty Overall it waa horrible and we didnt end up staying

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't even stay the night!
Nothing like the pictures on Expedia, do not stay here.

4/10 Poor

Monique, Kingston, ON

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No just No
Old, dirty and smelly. Guy was nice and let us register after hours, we woke up early and ran never to return. Slept in our clothes.