Exterior

Reviews of Hotel Monteleone, New Orleans

4 out of 5
Hotel Monteleone, New Orleans
214 Royal Street, New Orleans, LA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1181 out of 1451 reviews" "
Rating 8 - Good. 174 out of 1451 reviews" "
Rating 6 - Okay. 50 out of 1451 reviews" "
Rating 4 - Poor. 23 out of 1451 reviews" "
Rating 2 - Terrible. 23 out of 1451 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury visit! We will be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History means a lot. Over the top with maintaining everything
Stayed 4 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 27 Mar 2024
Thank you for recognizing our commitment to preserving history and maintaining our hotel to the highest standards. We take great pride in our rich heritage and strive to ensure that every aspect of our establishment reflects the elegance and charm. Your appreciation for our efforts is truly valued, and we're delighted that you enjoyed your experience with us. If there's anything else we can do to enhance your future stays or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for more memorable moments at our historic hotel!

10/10 Excellent

Louis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely establishment.
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 27 Mar 2024
Thank you for your lovely feedback! We're delighted to hear that you enjoyed your time at our establishment. If you have any further comments or if there's anything we can do to make your next visit even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future!

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Change the mattresses.
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 27 Mar 2024
Thank you for your feedback regarding the mattresses. We appreciate your suggestion and will definitely take it into consideration as we strive to continuously improve our guests' experience. If there's anything else you'd like to share or if you have any other suggestions, please don't hesitate to reach out. We value your input!

10/10 Excellent

vimla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with beautiful accented, high-ceiling rooms. Polite and friendly staff. Impeccable location - everything is walkable: Bourbon street, the River, all the best bars.
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 27 Mar 2024
Thank you for your wonderful review! We're delighted to hear that you appreciated our historic ambiance, high-ceiling rooms, and convenient location. Our staff takes pride in providing polite and friendly service to ensure our guests have a memorable experience. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great food and drinks!
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 27 Mar 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our location, staff, and culinary offerings. If you have any additional comments or if there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind and helpful!
Stayed 1 night in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 27 Mar 2024
Thank you for your kind words! We're delighted to hear that our staff provided you with excellent service during your stay. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure you have a memorable experience with us.

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. My massage at Spa Aria was amazing!
Stayed 4 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 25 Mar 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your massage at Spa Aria and found our hotel beautiful. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another amazing experience in the future!

10/10 Excellent

Brian, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jan 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 25 Mar 2024
Thank you for your kind words! We're delighted to hear that you had a lovely experience with us. If you have any additional feedback or if there's anything else we can assist you with, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rotating bar
Stayed 1 night in Jan 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 25 Mar 2024
Thank you for your feedback! We're glad you enjoyed the unique experience of our rotating Carousel Bar. If you have any further comments or suggestions, please don't hesitate to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 25 Mar 2024
Thank you for your fantastic rating! We're glad that you had a wonderful stay at our hotel. If you have any questions or if there's anything else you'd like to share with us, please don't hesitate to get in touch. We can't wait to have you back for another memorable experience!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 22 Mar 2024
Thank you for choosing Hotel Monteleone! We're delighted you enjoyed your stay. If you have any comments or suggestions, please don't hesitate to reach out to us.

10/10 Excellent

Gore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 22 Mar 2024
We're thrilled you had a positive experience at our hotel! Thank you for your kind words. If you have any feedback or additional comments, feel free to reach out to us anytime.

10/10 Excellent

Christy, Stafford

Travelled with partner
Beautiful, clean hotel! Friendly, helpful staff! Great amenities! Perfect location! Would definitely stay here again!
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 22 Mar 2024
We're grateful for your positive rating of your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out. Thank you for choosing Hotel Monteleone.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 22 Mar 2024
It was a pleasure to have you as our guest! Thank you for the positive rating. If you have any comments or suggestions for improvement, please feel free to contact us.

10/10 Excellent

GP

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel - for some 45 years I've found it the best place in the quarter.
Stayed 1 night in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 20 Mar 2024
Thank you for your loyalty to Hotel Monteleone over the past 45 years! We're honored to be your preferred choice in the French Quarter. As a historic establishment, we take pride in providing a classic and timeless experience for our guests. Your continued support means the world to us, and we look forward to many more years of serving you with excellence. Should you ever need assistance or have any feedback to share, please don't hesitate to reach out. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

Cicely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful!! The food in the restaurant and the bar was amazing. The rooms were elegant. I went for an early birthday trip with my mom and sister. Upon arrival there were cupkakes with a card and vouchers for the bar! So thoughtful.
Stayed 5 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 19 Mar 2024
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience at Hotel Monteleone. Our staff takes great pride in providing exceptional service, and we're delighted that they made your stay memorable. We're delighted that we could help make your early birthday trip with your mom and sister special with . We're especially glad that we could help make your early birthday trip with your mom and sister extra special with the cupcakes, card, and vouchers for the bar. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to be a part of your celebration. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels, and we look forward to seeing you again soon!

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 22 Mar 2024
It was wonderful to have you as our guest! Thank you for the excellent rating. If you have any further comments or feedback to share, please feel free to contact us.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Such a fabulous hotel! We enjoyed our time there and loved the personal service, location and fun historic Carousel Bar!
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 19 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a fabulous time at our hotel and that you enjoyed our personal service, prime location, and the fun experience at our historic Carousel Bar. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful stay in the future! If you need any assistance or have any special requests for your next visit, please don't hesitate to let us know. Until then, safe travels!

10/10 Excellent

Ardith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Monteleone is an elegant property with a great location in the French Quarter. The room I stayed in this visit looked a little more “loved” than the room I stayed in previously, but it was still nice. If you want a quiet night’s rest, request an interior room. Last night we were awakened by jerks revving their loud engines at 2:30am. Not the hotel’s fault, by any means, just an fyi. The Carousel Bar is a fun place to sip while people-watching.
Stayed 1 night in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 19 Mar 2024
Thank you for your feedback! We're delighted to hear that you found Hotel Monteleone to be an elegant property with a great location in the French Quarter. We're thrilled to hear that you enjoyed your time at our Carousel Bar, where you can sip and enjoy people-watching. We hope to welcome you back for another enjoyable stay soon! If there's anything else we can do to enhance your experience next time, please let us know. Safe travels!

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay! Loved the location, room was great
Stayed 4 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
Thank you for sharing your positive feedback with us! We're thrilled to hear that you really enjoyed your stay at Hotel Monteleone. It's fantastic to know that you loved our convenient location and found your room to be great.We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Terry, Lafayette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Jan 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
Thank you for your kind words! We're delighted to hear that you found our hotel beautiful. We take great pride in providing a welcoming and aesthetically pleasing environment for our guests to enjoy during their stay.We hope you had a truly memorable experience with us, and we look forward to the opportunity to welcome you back for another beautiful stay in the future.

10/10 Excellent

Roger, Lake St Louis

Travelled with partner
Awesome location.
Stayed 4 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location. Being situated in a prime location is one of the many highlights of staying at Hotel Monteleone, and we're thrilled that it contributed positively to your experience.We hope you had a fantastic time exploring all that our vibrant city has to offer, and we look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
Thank you for your wonderful feedback! We're thrilled to hear that everything was perfect during your stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we met your expectations.We hope to have the pleasure of welcoming you back for another perfect stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
We're delighted to hear that you enjoyed your time with us! Thank you for taking the time to share your positive feedback. We look forward to hosting you again soon at Hotel Monteleone for another wonderful experience.

10/10 Excellent

Mariya

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
Your glowing review brightened our day! Thank you for your kind words and for choosing Hotel Monteleone. We can't wait to have the pleasure of serving you again in the future.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent dining was wonderful! Carousel was awesome! Highly recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our staff, enjoyed the dining options, and found the Carousel Bar to be awesome. Your recommendation means the world to us!We strive to provide exceptional service and memorable experiences for all our guests, and we're delighted to know that we succeeded during your stay. Should you find yourself in our area again, we would be honored to welcome you back to Hotel Monteleone.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 18 Mar 2024
We're so grateful for your kind words and for choosing Hotel Monteleone for your stay. It was a pleasure to host you, and we're thrilled that you had such an enjoyable experience. We can't wait to welcome you back for another fantastic visit.

10/10 Excellent

Mailyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean and in the middle of everything. Loved the staff and their hospitality.
Stayed 4 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 13 Mar 2024
Thank you for choosing Hotel Monteleone for your recent stay and for sharing your positive feedback with us. We're thrilled to hear that you had a great experience and that you found our hotel to be very clean and conveniently located.It's wonderful to know that you loved the staff and appreciated their hospitality. Providing exceptional service to our guests is our top priority, and we're delighted that our team succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 13 Mar 2024
Thank you for your kind words! We're delighted you enjoyed your stay with us. We look forward to welcoming you back soon.

8/10 Good

Guadalupe C

Travelled with family
Was good
Stayed 5 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
Thank you for letting us know you enjoyed your stay at Hotel Monteleone! We're always happy to hear positive feedback. We appreciate your feedback and strive to continuously improve the guest experience.Thank you again for your time. We hope to see you again soon!

8/10 Good

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in Jan 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
So glad to hear you had a positive experience at Hotel Monteleone! We appreciate you taking the time to share your feedback. We're always looking for ways to improve the guest experience.Thank you again for choosing us. We wish you well!

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel situated right in the middle of the French quarter!
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
Thank you for your fantastic review of Hotel Monteleone! We're thrilled you loved our location in the heart of the French Quarter. It allows easy access to all the vibrant culture and sights New Orleans has to offer.Thank you again for your kind words. We wish you all the best.

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
Your kind feedback truly brightens our day! We're so glad you enjoyed the unique charm of Hotel Monteleone. Our historic property aims to provide a comfortable and memorable stay.Thank you for choosing us! We wish you all the best in your future endeavors.

10/10 Excellent

Kourtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
Thank you for your kind feedback! We're delighted you enjoyed your stay at Hotel Monteleone. Hearing positive comments like yours motivates us to continue providing exceptional service.We wish you all the best in your future travels.

10/10 Excellent

deborah, Beacon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel located in the French quarter . Easy to navigate the city. Lots to do in the area
Stayed 4 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
Thank you for your lovely review! We're thrilled you enjoyed the charm of our historic French Quarter hotel. Its location truly makes exploring the city a breeze, with so many sights and activities right at your doorstep. We appreciate you highlighting the abundance of things to do nearby. Thank you again and we hope to see you soon!

10/10 Excellent

CARLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our four night stay at Hotel Monteleone. Quiet, comfortable bed, great hot shower, fun lobby bar (often too hard to sit at carousel bar), helpful concierge and bell captain, lovely heated rooftop pool. And of course, great location. I liked that no matter how busy it seemed, there seemed to always be staff available to help. Thanks for a great stay in NOLA!
Stayed 4 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
Thank you so much for sharing your fantastic experience at Hotel Monteleone! We're delighted you had a relaxing and enjoyable stay. It's wonderful to hear you found everything from the bed and hot shower to the helpful staff met your expectations. We understand the carousel bar's popularity, and we do our best to accommodate seating to all guests.We appreciate you acknowledging the attentiveness of our staff. Their dedication to guest service is a source of pride for us. Thank you again for choosing Hotel Monteleone, and we wish you all the best in your future travels!

10/10 Excellent

Stephen Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
That's wonderful to hear! We're glad you enjoyed our convenient location in the heart of New Orleans. We appreciate your feedback!

2/10 Terrible

Karen

Travelled with family
The computer system was down and there was no check in. Everyone was sent to the bar and we asked for a refund. Had to find another place to stay last minute so we could get ready for the event we came to NOLA for.
Stayed 1 night in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
We are incredibly sorry to hear about your experience with our computer system. We understand how frustrating this must have been, especially considering the urgency of finding accommodation for your event.We sincerely apologize for the inconvenience and disruption to your plans. This situation was unintentional, and we are taking steps to ensure it doesn't happen again. We hope you were able to find suitable lodging in time for your event.Thank you for your feedback, and again, we deeply apologize for the disruption to your stay.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff excellent!
Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 12 Mar 2024
Thank you for the wonderful compliments! We appreciate you recognizing both the beauty of our hotel and the excellence of our staff. We take pride in creating a welcoming atmosphere and our staff strives to deliver exceptional service. Thank you again and have a wonderful day.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved easy access to the Carrousel Bar.
Stayed 1 night in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 7 Mar 2024
Thank you for choosing Hotel Monteleone! We're thrilled you enjoyed your stay and we hope to welcome you back soon!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The Monteleone is fabulous. So well managed and clean! Very attentive staff! Will return!!
Stayed 2 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 7 Mar 2024
Thank you for your glowing review! We're delighted you found Hotel Monteleone fabulous and appreciated our attentive staff. We look forward to your return visit!

10/10 Excellent

LaShawn

Stayed 3 nights in Mar 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 25 Mar 2024
Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay. Please don't hesitate to reach out if you have any further feedback or if there's anything we can assist you with. We hope to welcome you back soon!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The only thing keeping my rating from being 5 stars is because there were a few strands of hair on the bathroom floor after checking in. I would prefer not to have someone elses hair where I stay. Aside from that, this was a great experience and I would recommend this hotel to anyone.
Stayed 4 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 6 Mar 2024
Thank you for your feedback, and we're delighted to hear that you had an overall great experience at Hotel Monteleone! We sincerely apologize for the inconvenience you experienced upon your arrival. Maintaining cleanliness and hygiene is of utmost importance to us, and we regret that we fell short of our usual standards in this instance.We're grateful for your recommendation and hope to have the pleasure of welcoming you back for another great experience. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. Thank you for choosing Hotel Monteleone!

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowded but staff is excellent
Stayed 4 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 6 Mar 2024
Thank you for your feedback! We're pleased to hear that you found our staff to be excellent. Providing exceptional service is our priority, and we're glad that our team was able to make your experience enjoyable. If there's anything else we can do to improve your stay or if you have any special requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back to Hotel Monteleone soon!

10/10 Excellent

Cynthia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t visited the older section but the new section is gorgeous, as are the common areas. The Carousel Bar is crowded no matter the day or time but it’s fun if you do get a seat. The bartenders were great, such pros and friendly. The jazz entertainment was terrific. The champagne & macarons in our room the last night were an unexpected & delightful touch.
Stayed 3 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 6 Mar 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found the Iberville Tower to be gorgeous and that you enjoyed the ambiance of our common areas. It's wonderful to know that you had a great time at the Carousel Bar despite the crowds, and we're glad you appreciated the professionalism and friendliness of our bartenders.Thank you for choosing Hotel Monteleone and we look forward to welcoming you back for another memorable experience! If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and the employees were helpful.
Stayed 2 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 6 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you had a wonderful experience at Hotel Monteleone and that our employees were able to assist you during your stay. Providing excellent service is our top priority, and we're thrilled that we could contribute to making your time with us enjoyable. If there's anything else we can do to enhance your experience or if you have any special requests for future visits, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay!

10/10 Excellent

Thomas, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 6 Mar 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at Hotel Monteleone. We hope to welcome you back soon!

8/10 Good

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 6 Mar 2024
We're delighted to hear you enjoyed your time with us. Thank you for your positive rating!

10/10 Excellent

DIANE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in the French Quarter was excellent.
Stayed 4 nights in Feb 2024
Response from Valeriya Bezkhlebetskaya -Guest Experience Analyst on 29 Feb 2024
We're thrilled to hear that you enjoyed our excellent location in the heart of the French Quarter!Thank you for choosing to stay with us at Hotel Monteleone. We hope you had a fantastic time exploring the French Quarter, and we look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.