Bar (on property)

Reviews of Hampton Inn Boston Natick

2.5 out of 5
Hampton Inn Boston Natick
319 Speen St, Natick, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1005 reviews" "
Rating 8 - Good. 299 out of 1005 reviews" "
Rating 6 - Okay. 91 out of 1005 reviews" "
Rating 4 - Poor. 49 out of 1005 reviews" "
Rating 2 - Terrible. 24 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Amenities
😍
Stayed 1 night in Mar 2024

6/10 Okay

STEPHEN

Business traveller
Disliked: Staff & service
Front desk not friendly at all. Average hotel, needs updating.
Stayed 3 nights in Mar 2024
Response from Hava on 25 Mar 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We strive to provide every guest with a warm, friendly and reliable experience. We hope you will consider staying with us again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from CG on 14 Mar 2024
Thank you for the review! We are happy to hear that you enjoyed the stay. We hope to see you again soon

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from CG on 14 Mar 2024
Thank you for the review! We are happy to hear that you enjoyed the stay. We hope to see you again soon

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Super pleased !
Stayed 1 night in Mar 2024
Response from Hava on 11 Mar 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again in the future.

10/10 Excellent

RAFAEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2024
Response from CG on 5 Mar 2024
Thank you for staying with us. Happy to hear you enjoyed the stay. Hope to see you again soon

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the stare wells 7 floors low security foot print good location need for more equipment in the hotel gym like a cabel mechine did not like that we had no microwave or fridge in are room 405
Stayed 2 nights in Mar 2024
Response from CG on 5 Mar 2024
Thank you for staying with us. Happy to hear you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Hava on 1 Mar 2024
Thank you for staying with us! We are happy to hear you enjoyed the stay. Hope to see you soon.

10/10 Excellent

Inoska, Cranston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Hampton Inn was perfect. It had a great breakfast and free self-parking.
Stayed 2 nights in Feb 2024
Response from Hava on 1 Mar 2024
Thank you for staying with us! We are happy to hear you enjoyed the stay. Hope to see you soon.

8/10 Good

Sonia, Milford

I was hungry and wanted to order room service and was not able to make the app work. Paper menus should also be an option
Stayed 1 night in Feb 2024
Response from TM on 22 Feb 2024
Thank you for the review. We hope to see you again soon

8/10 Good

amy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Noise was an issue. The gaps under the door were sizable. I could hear every sound in the hall as well as through the door of the adjoined room. Luckily everyone around us went to bed at a decent hour and I had earplugs.
Stayed 1 night in Feb 2024
Response from TM on 22 Feb 2024
Thank you for the review. We are happy you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the breakfast was perfect. We toured colleges and were able to fit in some shopping which was like 3-5 minutes away. I would definitely stay here again
Stayed 2 nights in Feb 2024
Response from Hava on 17 Feb 2024
Thank you for staying with us! We are happy to hear that you enjoyed your stay. Looking forward to seeing you again soon!

10/10 Excellent

Gabriel, Natick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, clean, beds are comfortable, they provide shampoo, conditioner, shower gel, hand liquid soap and lotion. Also hair dryer, refrigerator and cable tv. Some rooms have microwave. Staff os friendly and efficient. The free breakfast is good and offers eggs (scrambled, omelette, hard boil, it changes everyday), a hot meat (sausage , sausage patties, bacon), yogurt, bagels, bread, cereal, waffles, muffins, sometimes fruit, coffee, milk, tea, etc. Parking and internet are free. They also have a mini convenience store at the hotel. The pub downstairs is awesome - Skybokx 109 - with delicious food, drinks, ambiance and live music on Saturdays. Jessica is the best! Natick Mall is right across the street. There are some stores at the Hotel’s plaza, including an Aldi supermarket and a Total Wine. We will be back.
Stayed 2 nights in Feb 2024
Response from Hava on 16 Feb 2024
Thank you for staying with us. We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to be here
Stayed 1 night in Feb 2024
Response from Hava on 16 Feb 2024
Thank you for staying with us. We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hava on 16 Feb 2024
Thank you for staying with us. We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfy, spacious room, great night's sleep, free breakfast a level above what is standard, incredible dining area, and friendly staff. Next stay, I have booked another Hampton Inn. In a word .. impressed.
Response from TM on 1 Feb 2024
Thank you for your review! We are happy to hear that you enjoyed your stay!

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to assist and are very professional!
Stayed 3 nights in Jan 2024
Response from Hava on 1 Feb 2024
Thank you for you review! We are happy to hear that you enjoyed your stay. We are looking forward to seeing you again soon

8/10 Good

Wellington

Business traveller
Liked: Staff & service, property conditions & facilities
Good Staf, clean property, and Breakfast is really good
Stayed 1 night in Jan 2024
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

8/10 Good

Wing Shing

Stayed 1 night in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Mayara Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Mona

Stayed 4 nights in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Tom

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Judith S, concord

Stayed 2 nights in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

4/10 Poor

Cathie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check out time was perfect.
Stayed 1 night in Dec 2023
Response from tm on 29 Jan 2024
Thank you for your review!

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the nicest Hampton Inn properties we have ever stayed at. We will be back.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 27 Dec 2023
We're delighted that you enjoyed your stay. We look forward to welcoming you back!

6/10 Okay

Lucy

Stayed 6 nights in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We hope to see you again soon

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Ruby

Stayed 1 night in Dec 2023
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Somattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to pick up my son from school
Stayed 1 night in Dec 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Response from Hava on 5 Feb 2024
Thank you for your review! We are happy that you enjoyed your stay. Hope to see you again soon

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This Hampton Inn needs to be updated, refurbished
This was the most outdated Hampton Inn we’ve stayed in and very unappealing. Not up to our expectations
Stayed 1 night in Dec 2023
Response from TM on 14 Dec 2023
Thank you for your feedback. We will be addressing your concerns

6/10 Okay

Alicia

Travelled with family
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Hava on 12 Dec 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Dec 2023
Response from Hava on 12 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jose, Bryan

Stayed 1 night in Dec 2023
Response from Hava on 12 Dec 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Rooms were clean, staff was polite and helpful. Free breakfast a plus and loved the hot water! For real, the water was hot in the shower and sink instantly! Close to good shopping like Natick Mall and shoppers world shops.
Stayed 3 nights in Nov 2023
Response from Hava on 12 Dec 2023
Thank you for staying with us! We are happy to hear you enjoyed our Hampton breakfast and the local area. We hope to see you again soon

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and clean
Stayed 1 night in Dec 2023
Response from Hava on 12 Dec 2023
Thanks for staying with us. We appreciate your feedback! We hope to see you soon

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Les

Stayed 1 night in Nov 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Benita

Stayed 2 nights in Nov 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Charlotte

Stayed 3 nights in Nov 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Joan

Stayed 4 nights in Nov 2023
Response from Hotel Manager on 27 Dec 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place, live band Fri, Sat, good friendly staff. Lack of EV chargers an issue.
Stayed 3 nights in Nov 2023
Response from Hava on 27 Nov 2023
Thank you for staying with us. We are happy to hear that you enjoyed your stay! We hope to see you again soon

10/10 Excellent

John

Stayed 2 nights in Nov 2023
Response from Hava on 14 Dec 2023
Thank you for your review! We hope to see you again soon

10/10 Excellent

Dorothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was professional and outgoing!
Stayed 3 nights in Nov 2023
Response from Hava on 27 Nov 2023
Thank you for staying with us. We are happy to hear that you enjoyed your stay! We hope to see you again soon