Booked this as a last minute weekend getaway with very few other options available. The automated communications were okay, they definitely sent multiple automated updates about our stay.
When we checked in, we had to find parking that wasn’t close to the hotel, and there were no other available handicap parking, so it was a trek to get, so we decided to stay at the hotel the entire time.
Our room was not cleaned, it had several towels, which were folded quite nicely…but unfortunately all of them were dirty, with either someone else’s hair, or what appeared to be red stains or makeup on them (so have your own towels). We were told it was non smoking, which is what we booked…but we were greeted at the door to our room with very strong smoke smells, and the rooms around us you could clearly tell someone was smoking weed…and pretty much at many of the common areas we passed.
The bedding had hair as well, so we slept on the blankets that we purchased from the gift shop…not under the bedding…
Kudos to the gentlemen that we observed cleaning around the pool and common areas each morning! They did ensure that the pools and common areas were cleaned, and we did see them doing so. The area around was generally safe. The beach was nice, lots of folks out and about.
Overall, our stay was okay, but for our personal preference, we will not choose this location again for our family.