Family Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews of Hotel Bayer's

Hotel Bayer's
Bayerstr. 13, Munich, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 502 reviews" "
Rating 8 - Good. 187 out of 502 reviews" "
Rating 6 - Okay. 29 out of 502 reviews" "
Rating 4 - Poor. 3 out of 502 reviews" "
Rating 2 - Terrible. 3 out of 502 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Apr 2024

10/10 Excellent

Damodar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were very helpful, very clean newly renovated hotel in the city near Munich main train station, wonderful experience. Rating 10 out of 10, will recommend to everyone
Stayed 1 night in Apr 2024

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very close to central train station, on the way to the Old Town, very convenient for a short trip walking around. The room facilities are good. There is a tram passing by one of the roads, and you can notice it.
Stayed 1 night in Mar 2024

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from the Munich train station and the New Town Hall area. Wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good The Staff is really kind Definitely we will be back here next time
Stayed 1 night in Mar 2024

10/10 Excellent

Cristino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Hotel Bayer's in Munich Germany
Front desk staff was truly amazing, the gentleman behind the desk were able to guide us through the city center. Encouraging us areas that we should go visited. In all front desk personnel, and hotel staff were there to assist us. Highly recommended.
Stayed 4 nights in Dec 2023
Response from A.H.Erkal/ Manager on 23 Dec 2023
Dear Christino,I'm glad to hear that your stay was so enjoyable! It sounds like a wonderful experience with the helpful and friendly staff at the front desk. It's great to know they assisted you in navigating the city and provided recommendations on where to visit. It seems like you had a fantastic time at the hotel and in the city overall. Thank you for the recommendation! If you're in the area again, we'd be delighted to welcome you back.

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew, London

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice spacious room and big bathroom. The staff were wonderfully helpful and friendly. Definitely a place to stay again.
Stayed 1 night in Dec 2023
Response from A.H.Erkal-Manager on 19 Dec 2023
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location, spacious room, and big bathroom during your stay. Our team takes pride in providing wonderful service, and we're delighted that their helpfulness and friendliness made your experience even better. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Heidi

Stayed 1 night in Dec 2023

10/10 Excellent

Mark-Wayne

Stayed 2 nights in Dec 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I could not control the heat. I had to leave the windows open to cool it down.
Stayed 3 nights in Dec 2023

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They checked me into a room they knew had problems with fruit flies and then
Stayed 1 night in Dec 2023

8/10 Good

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Mikhail

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Area around has a lot of construction. Heavy snowfall created a mess. But all this mess is temporary.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

The hotel is modest but well equipped, very clean and the staff are a delight! We had a room for three adults and they took special care to be sure there were supplies for three. The location is excellent for walking and transportation. Its 90 meters from the central train station so a quick easy walk after your journey. Highly recommend this hotel. We would definitely select Bayers if we were coming back to Munich!
Stayed 4 nights in Nov 2023
Response from A.H.Erkal on 29 Nov 2023
Dear Guest,Thank you for your exceptionally positive review! We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations.Our team takes great pride in ensuring our guests feel comfortable and well taken care of. It's wonderful to hear that the room amenities for three adults suited your needs and that you appreciated our clean facilities and the care provided by our staff.The location of our hotel in close proximity to the central train station is indeed a great advantage for our guests looking to explore the city. We're delighted to know that you enjoyed the convenience of the central location.We are grateful for your recommendation and are very pleased to hear that you would consider us as your first choice for your next visit to Munich! It would be a pleasure to welcome you back again.Warm regards,The Bayers Hotel Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

gloria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Very centrally located
Stayed 6 nights in Nov 2023

10/10 Excellent

Diana

Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Less than I'd expect...
I definitely didn't arrive expecting a 5 star experience and it's not priced as such. However the cleanliness of this place leaves a lot to be desired. During my stay the house cleaning attended my room at least once. And presumably prior to my arrival. Despite that I found a plethora of hairs even on tiled surfaces; if your vacuuming / cleaning routine leaves hair on tiles I shudder to think what gets left behind in bedding and carpets. There was grime left on the tiles from who knows how many months or years ago. And dust over the fixtures. None of these are that major an issue but they're so trivial to clean I had no faith in the rest of the cleanliness. You might be fine with that but it's not what I was after or expecting. The location is convenient, right between Karlsplatz and the Hbf. The area looks a lot sketchier than it is; you'll encounter a lot of panhandlers but they're harmless.
Hairs from someone other than me.
Grime on the tiles looks like it hasn't been cleaned for months
Dust on top of fixtures
A wealth of goodies to be found under the bed! I found a tablet, a euro, a collection of bottle lids, and a sock wrapper, just to name a few!
Stayed 4 nights in Nov 2023
Response from A.H.Erkal on 26 Nov 2023
Dear Mr. Davidson,Thank you for your detailed review. However, after checking our room cleaning protocol, we found that they didn't want their rooms cleaned for 2 days in a row. (Red sign saying "do not disturb"Our reception, which is open 24 hours a day, would also be there to deal with your complaints.Best regards

10/10 Excellent

Cassiano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed room, comfortable and nicely decorated. Friendly and helpful front desk staff. Very handy for the central station. Pleasantly surprised.
Stayed 1 night in Nov 2023

8/10 Good

Prashant P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the central station. Easy 10min walk to old town. Hotel is very clean. Rooms are large. Nice experience.
Stayed 3 nights in Oct 2023

6/10 Okay

Oscar

Stayed 1 night in Oct 2023

8/10 Good

Chia

Stayed 3 nights in Oct 2023

8/10 Good

Armando Jafet

Stayed 1 night in Oct 2023

10/10 Excellent

Miljan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jack

Stayed 3 nights in Oct 2023

8/10 Good

George

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 20 minute walk to Octoberfest. Several restaurants and pubs close by.
Stayed 4 nights in Sep 2023

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Oktoberfest
Stayed here for Oktoberfest. Very close to the train and metro. Walkable to many restaurants & shopping. The area has a fair number of people panhandling, but it was safe. Hotel was clean. Staff were excellent.
Stayed 2 nights in Sep 2023
Response from A.H.Erkal on 10 Oct 2023
Dear Cathy,Thank you for your review! We're delighted to hear that you had a great time during your stay for Oktoberfest. Our proximity to the train and metro stations, as well as the convenience of nearby restaurants and shopping, are certainly highlights. We appreciate your feedback regarding the area's safety, and we want to assure you that the safety of our guests is always a top priority.It's fantastic to hear that you found our hotel clean and that you were satisfied with our staff. We always strive to provide our guests with a pleasant stay. Once again, thank you for your review, and we hope to welcome you back in the future!

8/10 Good

Keren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here during Octoberfest, so understandably our stay was quiet expensive. Our hotel room was spacious and clean. The only downside was that the wall on one side of the bed was angled and quiet low. As a result, my partner didn’t make the threshold and hit his forehead quiet forcefully. Additionally, we were advised that two water bottles daily were included with our stay. We stayed 5 nights and only received water on two nights. When we asked we were informed that they ran out of water. Nevertheless, the hotel was centrally located and within walking distance of main tourist attractions.
Stayed 4 nights in Sep 2023
Response from A.H.Erkal-Manager on 7 Oct 2023
We apologize for the expensive stay during Oktoberfest but are pleased you enjoyed our spacious and clean hotel rooms. We sincerely apologize for the inconvenience caused by the low, angled wall, and hope your partner isn't too hurt.Regarding the water, we regret you didn't receive the expected water bottles. Munich offers a great feature - tap water is drinkable and of high quality, an eco-friendly way to quench your thirst. We understand your reliance on the promised water bottles and apologize for the unexpected shortage. We'll ensure better attention to this in the future.We're glad you enjoyed our hotel's central location, allowing easy access to major tourist attractions. Despite the mentioned issues, we hope you had a pleasant stay in Munich and would be delighted to welcome you again in the future. Thank you for sharing your feedback with us.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy but a great location and great staff
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 4 nights in Sep 2023

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, wonderful staff
Great stay, staff were amazing. We were there during Oktoberfest and they made sure they had extra safety measures for the hotel. Room was big, cleaning was on a regular basis. Hotel is well situated from everything, a 15-20 min walk to the historic center. Would definitely stay here again.
Stayed 5 nights in Sep 2023
Response from A.H.Erkal-Manager on 7 Oct 2023
Dear Edgar,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great stay and that our staff made it even more enjoyable for you. Your safety and comfort are our top priorities, especially during events like Oktoberfest, so we're glad to know that our extra safety measures were appreciated.It's also fantastic to hear that you found your room spacious and that our regular cleaning services met your expectations. Our hotel's convenient location near the historic center is indeed a bonus, making it easy for our guests to explore the city.We look forward to welcoming you back for another stay in the future. If you have any more comments or suggestions, please feel free to share them with us. Thank you again for choosing our hotel, and we appreciate your kind words!

10/10 Excellent

steve

Stayed 2 nights in Sep 2023

10/10 Excellent

Dubi, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly well appointed accommodations near the hauptbanhof and oktoberfest
Stayed 1 night in Sep 2023

10/10 Excellent

Aubrey

Stayed 2 nights in Sep 2023

10/10 Excellent

Sam

Stayed 2 nights in Sep 2023

10/10 Excellent

Alexander

Stayed 3 nights in Sep 2023

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted and shown how to use the elevator. She explained stay in detail. Room was spotless and comfortable. Quick walk to old downtown area.
Stayed 1 night in Sep 2023
Response from A.H.Erkal /Manager on 17 Sep 2023
Thank you very much for your kind review! We're delighted to hear that you received a warm welcome and appreciated the explanations on how to use the elevator. Clean and comfortable rooms are always crucial for a pleasant stay. The fact that you could take a quick walk to the old downtown area sounds like a fantastic location for your trip. We hope you enjoyed your stay with us and look forward to welcoming you again in the future!

8/10 Good

Elizabeth

Stayed 3 nights in Sep 2023

8/10 Good

Roger

Stayed 1 night in Sep 2023

10/10 Excellent

Alexander

Stayed 1 night in Sep 2023

8/10 Good

EDWIN

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Lorna

Travelled with partner
Liked: Staff & service, amenities
Clean an convenient
Stayed 3 nights in Sep 2023

8/10 Good

Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jani

Stayed 2 nights in Sep 2023

10/10 Excellent

Margaret

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and easy to get to. Staff were very kind.
Stayed 1 night in Aug 2023
Response from A.H.Erkal / Manager on 17 Sep 2023
We appreciate your review! It's great to hear that you found our hotel very clean and easily accessible. Our staff takes pride in providing kind and attentive service. If you have any additional feedback or if there's anything specific that stood out during your stay, please feel free to share it with us. We hope to have the pleasure of hosting you again in the future!

6/10 Okay

Hannah Marie

Stayed 2 nights in Aug 2023

8/10 Good

Shaoyun

Liked: Cleanliness, staff & service
The location is great. Walking distance to most of the major attractions. The air conditioning in the room is not powerful enough to keep the room cool. The bathroom floor is kind of slippery. My son fell down when taking a shower.
Stayed 1 night in Aug 2023
Response from A.H.Erkal/Manager on 9 Sep 2023
Dear Shaoyun,Thank you for your review. We appreciate your positive comments about our hotel's location near major attractions. We're sorry for the issues you faced with the air conditioning and the slippery bathroom floor. Guest safety and comfort are our priorities, and we'll address these concerns. Despite these challenges, we hope you enjoyed your stay. If you have further concerns or plan to return, please reach out. Your satisfaction is important to us, and we aim to provide a better experience next time. Thank you for your understanding.