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Reviews of a&o München Hauptbahnhof - Hostel

a&o München Hauptbahnhof - Hostel
Bayerstrasse 75, Munich, BY

Reviews

6.8
Rating 10 - Excellent. 85 out of 528 reviews" "
Rating 8 - Good. 185 out of 528 reviews" "
Rating 6 - Okay. 143 out of 528 reviews" "
Rating 4 - Poor. 77 out of 528 reviews" "
Rating 2 - Terrible. 38 out of 528 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

JIAQIN, MILLEDGEVILLE

Travelled with family
This is the hotel - everything is just about being average! Room is small, limited everything. Just close to train station.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jacqueline

Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I would probably stay somewhere different next time
Stayed 2 nights in Sep 2023

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and near the all
Stayed 2 nights in Sep 2023

6/10 Okay

Phillip

Liked: Cleanliness
It is a basic clean little room within five minutes walk of the train station
Stayed 3 nights in Sep 2023

4/10 Poor

Tom

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Gillian

Travelled with family
Liked: Cleanliness, staff & service
Small room but great location
Great location and a good budget option. The family room was very small, even compared to another A&O in Cologne. It git very warm and uncomfortable in the room in July.
Stayed 2 nights in Jun 2023

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023

6/10 Okay

Lori

Liked: Staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Paul

Stayed 5 nights in Jun 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Small room, but ok for a few days. No tea or coffee making facilities. Being a hostel I expected a communal kitchen where we could make our own coffee or prepare food.
Stayed 3 nights in May 2023

6/10 Okay

Richard

Stayed 1 night in Mar 2023

10/10 Excellent

dierik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station. Very clean and spacious room for a hostel. Breakfast on site, pretty good eats for 9euros. Cheaper than other restaurants in the area. Bar on site. Highly recommend!

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is so bad in terms of hall cleaning. No Kitchen, the Heating was not working. Used shampoo and hand wash gel. You feel like you are living in 1880s, with its price you can get a really better hotel, so disappointed.
Stayed 1 night in Mar 2023

10/10 Excellent

marife

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

4/10 Poor

Gareth

Disliked: Staff & service, property conditions & facilities, room comfort
Prison Cell Beds. Very disappointing.
I booked a long weekend stay at the A&O München Hauptbahnhof as part of a leisure trip through Germany. It was NFL Football weekend and so when this showed up at just over £60 a night I was pleased. The pictures on the website looked lovely, and I made my booking. The positive side of the hotel is its location. It’s super central and literally 3 mins walk from the Hauptbahnhof Exit. That’s pretty much it sadly. I’ve not stayed in such an uncomfortable hotel for quite some time and I’ve never been so keen for check out time to arrive. I looked at taking it on the chin and booking another hotel, but with the football everything was full and the few rooms left were very very expensive. I had a private single room with a private bathroom. Room 605. I don’t think I’ve ever stayed anywhere so soulless and lacking in everything. The beds were as near to being in a prison cell as I can imagine, beyond uncomfortable with cheap foam mattresses that have plastic wrapping. I hardly slept throughout my trip and dreaded going back there each evening. The room was incredibly depressing and the tv reception was awful. It did have a decent bathroom, though the shower needed to be run for a good 5 minutes before the water was warm enough to shower with. Cleanliness standards were good, so good that my room absolutely stank of bleach on arrival, which lingered. I guess you can’t fault them for that, given that we’ve just come out of a pandemic. The communal areas are scruffy and real
Stayed 3 nights in Nov 2022

8/10 Good

YAO

Stayed 1 night in Oct 2022

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property was adequate for 1-2 nights stay in Munich. Close to the train station but area around the property doesn't have much else. Our room stunk of cigarette smoke, even though there are clear signs around the property saying no smoking and their was no A/C in the room.
Stayed 3 nights in Oct 2022

6/10 Okay

Jenny

Travelled with group
Liked: Cleanliness, staff & service
This hotel was clean and conveniently located. No frills and a very basic room, but it was fine for our trip.
Stayed 2 nights in Sep 2022

8/10 Good

Kyla

Stayed 2 nights in Sep 2022

10/10 Excellent

Corinne

Stayed 2 nights in Sep 2022

6/10 Okay

Alan

Stayed 2 nights in Aug 2022

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room for 4, with a double bed and set of bunk beds. Altogether it was a bit tight for 4, but adequate. The room feels like a dorm room, with sparse furnishings, and a private bath. The location is convenient to the train station, and on the metro line. Decent and adequate, but nothing special.
Stayed 3 nights in May 2022

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid restrictions changed shortly before our stay that would have made illegal for my wife and I to enter the hotel. I requested a cancellation to our booking but this was flatly refused by them hotel staff. Hotels.com support staff were initially helpful but quickly stopped responding.
Stayed 5 nights in Dec 2021

10/10 Excellent

Muhannad, Columbus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2022

8/10 Good

Chin Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay in Munich
Comfortable, a no frills accommodation for a short stay. Staff are friendly and helpful.
Stayed 1 night in Dec 2021

8/10 Good

Chin Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget place to stay.
Comfortable stay. Staff are friendly and helpful, glad to be here. Clean room with basic amenities.
Stayed 1 night in Dec 2021

8/10 Good

Marieke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room.
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Staff & service
A&O
Convenient location, good to crash for a few hours nothing more
Stayed 1 night in Oct 2021

6/10 Okay

Richard

Ok place, fairly central location
Located about 5min walk from the central train station (amd maybe 10min from the Hackebrucke bus station) it is easily reachable - but current works closed the tram traffic right in front so it is a bit further walk for the closest transport. Rather basic property, with some wear & tear visible and cleanliness not exactly perfect - but it covers the basics if you want to stay fairly close to the city centre.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Great location but a bit dirty
The hotel was in a very good location, very close to the train station and restaurants. Check in/out was very fast and easy. The room itself was a bit dirty. There were dark stains in the toilet and there was a crack in the seal around it so a bad smell was always coming up. The floor was a bit dirty as well.
Stayed 3 nights in Jul 2021

8/10 Good

Peter

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Grant Morne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our rooms was not clean beds was not made up. Will not recommend it for family at all
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are friendly enough and try their best with what they have to work with. Rooms at first glance are okay, however on day 2 of our stay my wife found bed bugs all over the bedsheets after coming back from a long day out. That freaked us out. We were worried about the bugs, possibly biting our kids when they asleep the night before or getting into our luggage and infecting all our other clothing. We when down to change rooms but couldn't get a room of the same size. Even worse there was another couple who was given a room which was already given to someone else, waiting there for 2 hours before us and still waiting when we were there. They got a rude surprise when they open the room door after getting their keys. Their room was already occupied! In any case, after a 3 hour wait for us, we were finally given a single bedder at the end which was barely space for 2. The rest of us (we are a family of 4) had to bunk in another room with my brother's family. We are supposed to get a some sort of refund but 2 cities, 2 hotels and 5 days later still not even a 'peep' from A&O Hotels. I have travelled over 300000 miles and stayed in a lot of hotels in the last 7 years. This is the worst hotel of them all. This is also my 4th stay in Munich. We will never stay in A&O ever again!
Stayed 3 nights in Nov 2019

8/10 Good

Don, Singapore

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Near to Munich Central Train Station - 5mins walk. Near to cheap supermarkets like ALDI. Near to Halal Turkish grocery stores and supermarkets.
Stayed 2 nights in Nov 2019

4/10 Poor

Stacy

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place to stay
The room was dirty, I found dried blood on one of the walls. Markings all over the walls, looks like they had not been clean since the day the place opened. No AC anywhere, made for an uncomfortable sleep at night. I could hear people on boths sides of my room. The toilet was not very clean and the sink had a crack in it. I am in the process of canceling 2 of the 3 nights I booked as I was stuck there for the night. I would not recommend this hotel to anyone. I would add more photos, but the system is not loading passed 3 photos
Stayed 3 nights in Sep 2019

4/10 Poor

Fredrik, Bergen

Travelled with group
Beds are hard and covered in plastic? The only reason to choose this hotel is because of the proximity to octoberfest area and close to the Hauptbahnhof.
Stayed 2 nights in Sep 2019

4/10 Poor

Kent

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

HS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, supportive staff
It would be nice if a kettle is provided in the room.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private room for four was the perfect size for our family. We even had a balcony. Great location. Check in took over an hour with only one staff person there at 3:30pm.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. It was a heat wave so the top floor was a sweat box.
Stayed 3 nights in Jun 2019

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a Place With AC
Good location near train station. We didn't hear any trains. Safe area. No AC so we had to open windows. Unfortunately, lots of city street sounds on front side of hotel. Street car stops right out front every 10-15 mins. Trash truck comes at 6:30am. They gave us a room on back side of hotel next night. Much better during night. We found out construction on place behind hotel starts at 7am. That's ok because that's when we set our alarms anyway. Find a place with AC if for no other reason than to drown out city street sounds.
Stayed 3 nights in Jun 2019

8/10 Good

cynthia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Warwick

Liked: Cleanliness, room comfort
Basic and clean
Clean, modern furnishings but an old building with lots of steps. Staff could be a bit more helpful.
Stayed 4 nights in May 2019

4/10 Poor

Hans Kaspar

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute disgrace, the property is a HOSTEL, but it is referred several times as a hotel. FALSE ADVERTISING
Stayed 1 night in May 2019