Terrace/patio

Reviews of Hotel Zero 1

3.5 out of 5
Hotel Zero 1
01 Rene-Levesque Blvd. Est, Montreal, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 962 out of 2046 reviews" "
Rating 8 - Good. 671 out of 2046 reviews" "
Rating 6 - Okay. 235 out of 2046 reviews" "
Rating 4 - Poor. 98 out of 2046 reviews" "
Rating 2 - Terrible. 80 out of 2046 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

alain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
For the price I was extremely satisfied. Beautiful place.
Stayed 1 night in Mar 2024

10/10 Excellent

Deijanelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marie, Réceptionniste on 25 Mar 2024
Cher Deijanelle,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Silue

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 23 Mar 2024
Dear Silue,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

10/10 Excellent

Kaif

Stayed 3 nights in Mar 2024
Response from Pénélope, réception on 23 Mar 2024
Dear Kaif,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Decent price
Stayed 2 nights in Mar 2024
Response from RB on 22 Mar 2024
Cher Alex,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Paula

Stayed 2 nights in Dec 2023
Response from RB on 20 Mar 2024
Dear Paula,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Aman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RB on 20 Mar 2024
Cher Aman,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Ryosuke

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and cares about the guests need. I wish the bar near the lobby was open for guests to have access.
Stayed 3 nights in Mar 2024
Response from RB on 20 Mar 2024
Dear Ryosuke,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,

8/10 Good

Monique

Liked: Cleanliness, property conditions & facilities
We love that the room has a microwave and a fridge which makes it easy to prepare small meals. The only inconvenience is that the parking garage is a few blocks away but when travelling minimally, it’s not a problem.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Dear Monique,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope

10/10 Excellent

taylor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location with a fun atmosphere, room was clean and had a nice look.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Chère Taylor,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Cher Mark,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general this was a good place to stay. Walking distance to a lot of restaurants, common attractions, and the metro. The rooms and showers are smaller than they appear in the pictures. Had a bit of trouble communicating with the room service person as she said she only spoke French. Overall, we enjoyed our stay.
Stayed 4 nights in Mar 2024
Response from Pénélope, réception on 16 Mar 2024
Chère Kelsey, Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

8/10 Good

Xena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Cher Xena,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Marie, Réceptionniste on 14 Mar 2024
Chère Julie,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Vicky

It needs a little cleaning and rooms are small. But overall an okay experience
Stayed 2 nights in Mar 2024
Response from Marie, Receptionist on 11 Mar 2024
Dear Vicky,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

10/10 Excellent

Kyla

Liked: Property conditions & facilities
Very welcoming and kind
Stayed 1 night in Mar 2024
Response from Marie, Receptionist on 11 Mar 2024
Dear Kyla,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

10/10 Excellent

Renzo

Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from RB on 8 Mar 2024
Cher Vincent,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

6/10 Okay

Isabelle, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Tv wasnt working
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on 1 Mar 2024
Dear Isabelle,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Marie

6/10 Okay

Krish

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Valet took way too long, they’d say the car would be ready in 20mins but when u come down 20 mins later they’d make you wait another 30 mins after that
Stayed 3 nights in Feb 2024
Response from Marie, Receptionist on 27 Feb 2024
Dear Krish,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Marie

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent customer service. Convenient location. Soundproof rooms were nice. I would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Pénélope, Receptionniste on 25 Feb 2024
Dear Grace,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, réception

10/10 Excellent

Annick

Stayed 1 night in Feb 2024
Response from Pénélope, Receptionniste on 25 Feb 2024
Chère Annick,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope,Réception

10/10 Excellent

Douan Luis

Liked: Cleanliness, property conditions & facilities
That stay was good. The hotel location is perfect if you want to be in downtown. Excellent service, highly recommended!
Stayed 2 nights in Feb 2024
Response from Pénélope, Receptionniste on 24 Feb 2024
Dear Douan,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

10/10 Excellent

Ernie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pretty cool place. I love the look and comfort. The young fellow at the desk was brillianr. Helpful and friendly, making me feel right at home. Also the young fellow who was valet parking today was awesome!
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on 23 Feb 2024
Dear Ernie,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,

8/10 Good

Maxime

Stayed 1 night in Feb 2024
Response from RB on 20 Mar 2024
Cher Maxime,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

8/10 Good

Mara

Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on 22 Feb 2024
Cher Mara,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

10/10 Excellent

Magili

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptionally kind and helpful, the property was clean and well maintained. Great location.
Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on 21 Feb 2024
Dear Magili,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

8/10 Good

Aziza

Liked: Property conditions & facilities
was good
Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on 21 Feb 2024
Dear Aziza,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

8/10 Good

Garni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clear property in a good location. There’s no parking on site but there’s a valet parking option for a fee. This was an ok option. The problem was that the valet service is only available between 7:30 am and 11 pm. This is understandable from a worker’s perspective but you can’t access your car outside these hours (and if it’s late you can’t park it yourself and walk back to the hotel).
Stayed 3 nights in Feb 2024
Response from Marie, Receptionist on 21 Feb 2024
Dear Garni,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

6/10 Okay

andrew

Stayed 1 night in Feb 2024
Response from RB on 20 Mar 2024
Dear Andrew,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on 21 Feb 2024
Dear Anthony,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

2/10 Terrible

Maya

Disliked: Cleanliness, amenities
Such a disaster
Stayed 2 nights in Feb 2024
Response from Marie, Receptionist on 18 Feb 2024
Dear Maya,Thank you for taking the time to share your experience with us. We are very sorry to learn that your stay with us did not live up to your expectations and we understand your disappointment.We apologize for any inconvenience you may have encountered during your stay. We take all customer feedback very seriously and will use your feedback to improve our services.We would like to have the opportunity to discuss with you in more detail your experience and find a solution to satisfy you fully. If you agree, we invite you to contact us directly so that we can discuss your situation.Again, we are sorry that your experience did not live up to your expectations. We hope to have the opportunity to welcome you again, In order to show you the qualities of our establishment.Sincerely,Marie

10/10 Excellent

René

Liked: Cleanliness, property conditions & facilities
Good room.
Stayed 1 night in Feb 2024
Response from Pénélope, Receptionniste on 24 Feb 2024
Dear René,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope,front desk

10/10 Excellent

Yaseen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on 18 Feb 2024
Cher Yaseen,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Joel

Stayed 1 night in Feb 2024
Response from RB on 20 Mar 2024
Cher Joel,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Francois

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Minimalist but great!
Stayed 1 night in Feb 2024
Response from RB on 16 Feb 2024
Cher Francois,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément.Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance.Cordialement,Rémi

10/10 Excellent

Massimiliano, Finale Emilia

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service as usual
Stayed 1 night in Feb 2024
Response from RB on 10 Feb 2024
Dear Massimilano,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

4/10 Poor

monique

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not what we expected .. Needs upgrading.
Stayed 1 night in Feb 2024
Response from RB on 8 Feb 2024
Dear Monique,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Rémi

10/10 Excellent

Gordon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Zero 1 is a stylish, funky, friendly location with great proximity to rue Ste. Catherine, Vieux Port, and other amenities and attractions
Stayed 2 nights in Feb 2024
Response from RB on 8 Feb 2024
Dear Gordon,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Katherine

Stayed 1 night in Feb 2024
Response from RB on 20 Mar 2024
Cher Katherine,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very beautiful, modern and overlooking.
Stayed 1 night in Jan 2024
Response from RB on 3 Feb 2024
Dear Mary,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Glenn james

Stayed 5 nights in Jan 2024
Response from RB on 20 Mar 2024
Dear Glenn james,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

8/10 Good

Steven, Leicester

Liked: Cleanliness, amenities, property conditions & facilities
If you have a larger vehicle they can't accommodate parking for you so you'll have to park in a pay parking lot down the road or a few streets over. And they also charge you to park your vehicle. Definitely not a fan of paying for a room and pay to park my vehicle. And then you have to wait for them to go get it. Other than that the place is really nice and the staff is super helpful and knowledgeable.
Stayed 2 nights in Dec 2023
Response from Marie, Receptionist on 24 Jan 2024
Dear Steven,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Marie

8/10 Good

Victoria

Travelled with partner, Travelled with group
Disliked: Amenities
Hotel Zero One was a great option for my friends and I! It’s in such a great location!!! Walkable to complex Desjardins which connects to the metro station Place De Arms which was perfect since we could stay warm in the underground city! Also an easy walk to many sights such as old port, notre dame, and iconic clubs and restaurants. There were some frustrations during our stay, the shower water was hard to keep at a comfortable temp, either scalding or freezing. Additionally my boyfriend and I left our room with the SVP service please sign to get housekeeping, we left for over 10 hours and when we returned our room had not been touched. The restaurant was also never open. The Couche Tard attached to the building was fantastic but kind of hard to find! But, overall, We stayed in a beautiful panoramic room with amazing views in a great location for a great price. Some parts of the room were a little worse for wear (I.e there was a broken outlet) but had very comfy beds and good TVs. If you’re looking for a place with great vibes and a good home base in a great location hotel zero one would be a great fit! But it is no where near a “luxury” hotel if that’s what you’re looking for.
Stayed 4 nights in Jan 2024
Response from Pénélope Receptionniste on 21 Jan 2024
Dear Victoria,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Pénélope

10/10 Excellent

Jamarl

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, good neighborhood and great room
Stayed 1 night in Dec 2023
Response from Pénélope Receptionniste on 20 Jan 2024
Dear Jamarl,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope

8/10 Good

Maia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marie, Receptionist on 17 Jan 2024
Cher MaiaNous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Very convenient to major areas. Always clean and friendly staff.
Stayed 1 night in Jan 2024
Response from Marie, Receptionist on 17 Jan 2024
Dear Todd,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

6/10 Okay

Symon

Business traveller
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Marie, Receptionist on 17 Jan 2024
Cher Symon,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Bertrand

Liked: Cleanliness, property conditions & facilities
All good
Response from RB on 14 Jan 2024
Cher Bertrand,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marie, Receptionist on 17 Jan 2024
Cher Thomas,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie