Exterior

Reviews of Best Western Plus The Normandy Inn & Suites

3 out of 5
Best Western Plus The Normandy Inn & Suites
405 S 8th St, Minneapolis, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1007 reviews" "
Rating 8 - Good. 231 out of 1007 reviews" "
Rating 6 - Okay. 54 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 34 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, king size room was very good, double bed room was not as clean in the bathroom(floor was a little dirty, shower tiles were showing signs of age) beds were comfortable, and rooms were quiet though, so overall a nice place to stay.
Stayed 2 nights in Mar 2024

6/10 Okay

kevin

Travelled with family, Business traveller
Liked: Cleanliness
The women who checked us in was full of wrong information. She said that breakfast was all day, when it was over by 11am. She said she was putting us down for a late check-out and did not. She gave us wrong directions to a local place that we were suppose to be at. The heat to our room was not working, maintenance fixed that the next day. The refrigerator did not work. Mold was beginning to grow in the tub tile grout. We asked to have house keeping, they did not come to change linen.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, pool was cute and room was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent on site restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aseel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Kids loved the pool area. Will come back
Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will make one thing clear do not ever let anyone who’s not on my reservation charge drinks to my room without my permission…
Stayed 3 nights in Mar 2024

10/10 Excellent

scott

Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Stayed 1 night in Feb 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel for downtown MPLS. I have stayed a few times and would again.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a quick night out.
Stayed 1 night in Feb 2024

10/10 Excellent

Britany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable rooms, and simple on-site parking. Easy walk to the Target Center.
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the nostalgia of the old Best Western architecture. I appreciate it being well maintained. Some may see it as dated and tacky but that can be a benefit as well with it not being too busy. Great off street parking. Front desk is very friendly and accommodating.
Stayed 1 night in Feb 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Sierra

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly at check in and check out both helpful explained all the terms as well. Like the safty of the ellavator and key cards. My only complaint with the stay was the pool was wild so many kids jumping and splashing parents not watching enough. Also smell of weed coming in my room at 2am was unpleasent as well
Stayed 1 night in Feb 2024

8/10 Good

Alyssa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent!
Stayed 1 night in Feb 2024

8/10 Good

Ayla

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
great staff and hospitality but I don’t know if it was just my room but we didn’t have any hot water the whole time. It’s not to fun to take cold showers everyday. But other than that it was a great location and everything was good besides that.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

julie, Mazeppa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised by how nice this little gem was! Very nice place to stay for the money! I will be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the absolute best I’ve ever had. Will always return just because of staff alone.
Stayed 1 night in Dec 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Curt

Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Nancy, Denver

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities
The service was great!
Stayed 1 night in Jan 2024

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, 10 minute walk from US Bank Stadium. Bars and restaurants all around. Hotel was clean and quiet. Would stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023

8/10 Good

Kayla

Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is well kept decorated very pleasant for the holidays provided a very nice continental
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vikings game Christmas Eve
Booked a night on Christmas Eve and stopped in about 3 hours before check in time to see if I could park in the hotel lot as I was going to a Vikings game at US Bank stadium nearby. Gentlemen at the counter informed me they had a room clean that I could check in early. Very happy he offered this and I was able to get my luggage and other items out, change clothes and walk to the game. I have stayed here before and will continue to book this hotel in downtown Minneapolis.
Stayed 1 night in Dec 2023

10/10 Excellent

Todd

Stayed 1 night in Dec 2023

10/10 Excellent

Douglas

Stayed 1 night in Dec 2023

4/10 Poor

Tiffany Latrice

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Ibtihaal

Stayed 1 night in Dec 2023

10/10 Excellent

bharlson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel close to everything downtown. Staff is very helpful and welcoming. Warm cookies and milk at night was a bonus! Highly recommended place to stay!
Stayed 1 night in Dec 2023

10/10 Excellent

AJ

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed for halloween weekend for show at the armory its my go to for armory shows front desk is awesome and helpful

10/10 Excellent

Kira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice experience!
We stayed just one night for a Vikings game. Wish we could have stayed longer! The location is just a short walk to the stadium. The room was stunning with an amazing bathroom shower. The bed was very comfortable and the entire room seemed very clean. The pool was very nice and the kids had a great time while parents enjoyed the hot tub. The lobby area was nice and it was amazing to have a nice treat (free cookie) in the lobby when we return from the night game before we went back to the room. We will definitely stay here again when we return to Minneapolis.
Stayed 1 night in Nov 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Zeke

Stayed 1 night in Dec 2023

10/10 Excellent

CONRAD

Travelled with family
Liked: Staff & service, property conditions & facilities
Love staying here
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.!
Stayed 1 night in Nov 2023

8/10 Good

Zach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Close to walk to restaurants and the Armory. Staff at the front desk very welcoming and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!!
Stayed 1 night in Nov 2023

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the pool was heated but the room was nice and so was the staff. I liked the style of the property and they serve milk and cookies at 10 pm!
Stayed 2 nights in Nov 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2023