This is NOT a four star hotel. Very poor value. Room was REALLY noisy (facing the front and I live on a main road in central London), breakfast was terrible (dried up and left out for too long, machine coffee which for Italy is sacrilege, surely?), most of the reception staff were pretty indifferent (one lady was quite helpful but she only seemed to be there for one morning, the young man at reception was indifferent at best and actually tried to overcharge me), bathroom was tiny - the size of the shower is almost a joke. Even though it was warm, they refused to turn the AC on so had to sleep with window open, which let mosquitoes in (and the overwhelming street noise). I would be ok with that normally but this 3-night stay cost me over EUR700. Better off staying at the NH or other 4 star chain hotel as quality is guaranteed and it would be the same price. The only thing about this hotel was the amazing location but to be fair, there are plenty more in the same area for the same price that are on back streets.