Beach nearby, sun-loungers, beach towels

Reviews of Shepley South Beach Hotel

3.5 out of 5
Shepley South Beach Hotel
1340 Collins Ave, Miami Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1007 reviews" "
Rating 8 - Good. 306 out of 1007 reviews" "
Rating 6 - Okay. 69 out of 1007 reviews" "
Rating 4 - Poor. 28 out of 1007 reviews" "
Rating 2 - Terrible. 23 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you're going to stay in South Beach, the Shepley Hotel is the spot. It's family friendly and the staff are super helpful. The breakfast is meh and they'll run out if you get there late, but you can find numerous breakfast options nearby.
Stayed 7 nights in Mar 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Shepley South Beach Hotel. It was a beautiful hotel close to the ocean. It was quiet and we felt safe. The staff were amazing. Myself, my sister Carol and neice Sharlet would stay at this hotel in a heartbeat. 5 stars for this hotel. ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Mar 2024
Response from The Shepley team on 21 Mar 2024
Thanks for your very kind review. We hope to see you back soon. Warm regards

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Great location and nice front porch but lobby and rooms are small and cramped. Service could have been friendlier. Called about a room request and they said it was automated and could do nothing. Had to leave our luggage since the room was not ready and it was just sitting in the lobby which did not feel secure. Crumbs and dirty couches in the lobby but rooms were clean. They did offer fold up beach chairs but they were broken and uncomfortable. Worked for us for a night but would not stay longer.
Stayed 1 night in Mar 2024
Response from The Shepley team on 21 Mar 2024
Thanks for your review. We are looking into this, we apologize for any inconvenience Warm regards

10/10 Excellent

Shanel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Shepley. Customer service was top notch, and the hotel was walkable to the beach and so many restaurants. The continental breakfast was perfect for young kids, and they also have towels, chairs, and beach toys for you to take to the beach. Cons: The room was pretty basic and got uncomfortably hot at night. The beds were also full size instead of queen (which we knew when we booked) and were small with 2 adults and 2 young kids.
Stayed 2 nights in Mar 2024
Response from The Shepley team on 21 Mar 2024
Thanks for your kiss review. We hope to see you back soon. Warm regards

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic service, lovely location, great staff, quaint boutique hotel
Stayed 1 night in Nov 2023
Response from The Shepley team on 21 Mar 2024
Thanks for your kind review. We hope to see you back soon. Warm regards

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, definitely staying here again!
Stayed 2 nights in Mar 2024
Response from The Shepley team on 21 Mar 2024
Thanks for your kind review. Hope to see you back soon .Warm regards

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel. Location was ideal and the staff was attentive, friendly and helpful.
Stayed 3 nights in Mar 2024
Response from The Shepley team on 21 Mar 2024
Thanks for your kind review. Hope to see you back soon .Warm regards

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night before our cruise and it was an excellent location. They held our luggage for us since we got there early. The room was very clean and comfortable. The shower was large and the small touches were very kind. Had no problem with sound at night and never felt unsafe. Great location to the beach, Walgreens half a block away and to the exciting walk down Ocean Dr. It was fun to see. Would definitely return when we come again.
Stayed 1 night in Feb 2024
Response from The Shepley team on 9 Mar 2024
Thanks for your kind review. Hope to see you back soon. Warm regards

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time
Stayed 2 nights in Feb 2024
Response from The Shepley team on 19 Feb 2024
Thanks for your very kind review. We hope to see you back soon. Warm regards

6/10 Okay

Sandra, Tomball

Travelled with partner
Liked: Cleanliness, staff & service
The property was very old. Our view was of a building right next to our window. Very small reception area and few places to sit to eat the included breakfast. It is in a very convenient location and we were able to walk to the beach. We had one of the more expensive rooms. It was very clean and the personnel were friendly and helpful.
Stayed 1 night in Dec 2023
Response from The Shepley team on 19 Feb 2024
Thanks for your kind review. Our hotel is a small boutique hotel and also a historic building , we do not have the same spaces you might find ion larger chain hotels rather more unique nooks and corners. Pleased to know you have enjoyed your stay and the location. Hope to see you back soon . Warm regards

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrible hotel experience ever MOLD EXPOSURE! DONT BE FOOLED BY ALL THE TAKE REVIEWS. Absolutely disgusting pictures speak for them selves not only are they FALSE ADVERTISING WITH DIFFERENT PICTURES ONLINE BUT THE rooms AND THE WHOLE PLACE smell horrible and super humid floors are BEYOND dry rotted this is the absolute worst hotel experience we have ever experienced the moldy smell from hardwood floors is so overwhelming I felt sick just after a few minutes This has to be a safety hazard they refused to refund my money. I will be taking to my attorney
Response from The Shepley team on 19 Feb 2024
Thanks for your review We apologize for any inconvenience and we are looking into these matters. Our standards of cleanliness and maintenance are very high. Regards

10/10 Excellent

Ralph

Stayed 1 night in Feb 2024
Response from The Shepley team on 21 Mar 2024
Thanks for your kind review. Hope to see you back soon. Warm regards

4/10 Poor

Mark

Disliked: Amenities
Stayed 2 nights in Feb 2024
Response from The Shepley team on 21 Mar 2024
Thanks for your review. Warm regards

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service
Loved Gus at the front desk. Bryan was also excellent!
Stayed 1 night in Feb 2024
Response from The Shepley team on 5 Feb 2024
Thanks for your very kind review. We hope to see you back soon .Warm regards

10/10 Excellent

Jamie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are excellent. The hotel is beautiful. The room was wonderful. Very nice quaint place.
Stayed 1 night in Feb 2024
Response from The Shepley team on 14 Feb 2024
Thanks for your kind review We hope to see you back soon . Warm regards

10/10 Excellent

Blair, Toronto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice old hotel. The decor works so well with the place. It feels like you’re visiting another time and place, while everything looks and feels new.
Stayed 2 nights in Jan 2024
Response from The Shepley team on 5 Feb 2024
Thanks for your very kind review. We hope to see you back soon .Warm regards

6/10 Okay

Adriane

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Shepley is a small boutique hotel that's centrally located in SoBe. It's walking distance to excellent restaurants, the beach, Lincoln Rd. and the Fillmore. The staff was happy and helpful but our suite wasn't as clean as it should have been.
Stayed 2 nights in Jan 2024
Response from The Shepley team on 5 Feb 2024
Thanks for your very kind review. We hope to see you back soon .We apologize for any inconvenience and will look into this issue Warm regards

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Shepley team on 5 Feb 2024
Thanks for your very kind review. We hope to see you back soon .Warm regards

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, it's a perfect location to walk around in any direction, very nice rooms, the staff is great and reasonably priced! Walked right over to the beach, plenty of great places to eat nearby, easy to shop and pick things up if you need anything. I had some travel issues and they helped me every step of the way. Highly recommended!
Stayed 7 nights in Jan 2024
Response from The Shepley Hotel on 18 Jan 2024
Thanks for your kind review. Hope to see you back soon!

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and courteous. Wonderful little boutique hotel one block from South Beach. Very clean. I found the bed quite soft which is not my preference but that is a personal opinion. Rooms are clean and bright. Would stay again.
Stayed 1 night in Jan 2024
Response from The Shepley Hotel on 16 Jan 2024
Thanks for your kind review. We hope to see you back soon.

2/10 Terrible

Gebremichael Tedla

Stayed 3 nights in Jan 2024
Response from The Shepley team on 5 Feb 2024
Thanks for your review. We hope to see you back soon .Warm regards

10/10 Excellent

Roberta

Stayed 1 night in Jan 2024
Response from The Shepley team on 12 Jan 2024
Thanks for your kind review. Hope to see you back soon! Warm regards

10/10 Excellent

Monica Vega

Stayed 1 night in Jan 2024
Response from The Shepley team on 29 Jan 2024
Thanks for your kind review. Hope to see you back soon ! warm regards

2/10 Terrible

LaVondea

Stayed 3 nights in Dec 2023
Response from The Shepley Hotel on 16 Jan 2024
Thanks for your review. Hope to see you back soon. Regards

10/10 Excellent

Shivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Shepley team on 26 Dec 2023
Thanks for your kind review. We hope to see you back soon. Warm regards

10/10 Excellent

Richard

Stayed 2 nights in Dec 2023
Response from The Shepley team on 26 Dec 2023
Thanks for your kind review. We hope to see you back soon. Warm regards

8/10 Good

Lahya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The Shepley team on 18 Dec 2023
Thanks for your kind review. We hope to see you back soon. Warm regards

4/10 Poor

D.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Shepley team on 13 Dec 2023
Thanks for your review. Warm regards

10/10 Excellent

zohara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the middle of everything. Within 2 min to the beach. Close to lots of restaurants and coffee shops. Very nice and welcoming staff. We definitely plan on coming back.
Stayed 3 nights in Dec 2023
Response from The Shepley team on 13 Dec 2023
Thanks for your kind review and we hope to welcome you back soon! Warm regards

10/10 Excellent

Dennice joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from The Shepley team on 13 Dec 2023
Thanks for your kind review and we hope to welcome you back soon! Warm regards

10/10 Excellent

Markus

Stayed 3 nights in Nov 2023
Response from The Shepley team on 18 Dec 2023
Thanks for your kind review. We hope to see you back soon. Warm regards

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e limpeza impecável! Café da manhã ok para USA! Sem dúvidas voltarei.
Stayed 1 night in Nov 2023
Response from Kim Shepley Hotel on 29 Nov 2023
Thank you for your feedback.

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property, a nice small and quaint. The staff makes this hotel, the breakfast worker was the absolute best!!!! the opening of the door each time, was a extra touch. The use of the beach chairs and towels was key!! room was very small but nice. the bathroom was large, but had no place to store anything tiny sink. I would stay her again, and would recommend. We brought my 17 year old and her friend for a long weekend from the north to enjoy the warmth. easy walking distance to Esponla Way, Ocean Drive, the beach was a easy walk. People watching from the porch was fun!!! Walgreens next door open 24hrs a day was a bonus too
Stayed 3 nights in Nov 2023
Response from The Shepley team on 21 Nov 2023
Thanks for your kind review. Hope to see you back soon!

10/10 Excellent

Jeffrey, Norco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the queen sized bed rooms on our two day post cruise stay. The Shepley Hotel lived up to its high Expedia review rating. First and foremost, the Shepley has a great staff, very friendly and attentive. Our room was nice sized, comfortable bed retro themed decor, like the rest of the hotel. The Shepley is in a great location in South Beach, the beach just a short block away and Ocean Drive and Washington Ave provide plenty of dining and shopping options. Another great thing was the included breakfast and no resort fees which seem to be prevalent at many South Beach. We will definitely be booking here again the next time we are in town.
Stayed 2 nights in Nov 2023
Response from Susan Alanoca on 16 Nov 2023
Thank you for your feedback, Jeffrey

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Classic and clean
Staff was very friendly and welcoming. The hotel is well located and kept up nicely. Th e rooms were small but functional. The closet could have had an additional hanging space. The only mirror in the room was above the sink.
Stayed 3 nights in Nov 2023
Response from Susan Alanoca on 9 Nov 2023
Hi CharlesThank you for feedback!

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was pleasant, room size was very comfortable. Bathroom was a little challenging. Sink was a little small for the space and water pressure was a bit low but acceptable for the size of sink. Shower head/Shower arm configuration was backwards. The main shower was the handheld sprayer, and the diverter would not stay closed allowing the shower head to remain operable, but I made it work. The over all stay was very nice and I would definitely stay at this location again
Stayed 1 night in Nov 2023
Response from Susan Alanoca on 5 Nov 2023
Thank you for your feedback

8/10 Good

Talita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradável
O hotel é muito bonito, o senhor que nos recebeu no check-in a noite muito simpático! Localização ótima, só a limpeza não foi 100% porque deixaram os copos sujos, que havíamos usado, por dois dias, sem trocar.
Stayed 3 nights in Oct 2023
Response from The Shepley team on 3 Nov 2023
Thanks for your kind review. We apologize for the inconvenience, we are looking into these matters. Warm regards

10/10 Excellent

Gareth Peter

Stayed 6 nights in Oct 2023
Response from Susan Alanoca on 22 Nov 2023
Thank you for your feedback

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The Shepley Team on 31 Oct 2023
Thanks for your kind response hope to see you back soon. Warm regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a wonderful stay - this was part business and part personal. The gentleman who checked us in was extremely helpful and recommended a fantastic Italian restaurant with a couple of blocks for dinner. We absolutely loved our room and our stay and will definitely be back! A two block walk to the beach, and so close to everything you might want!
Stayed 1 night in Oct 2023
Response from The Shepley team on 25 Oct 2023
Thanks for your kind review. We hope to see you back soon. Warm regards

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel. Staff was excellent. Very clean. Located close to the beach and restaurants. Quick breakfast available in the mornings, the coffee was great. Only wish would be the rooms were bigger, and another mirror so that getting ready was easier. Bed was great, very comfy!
Stayed 1 night in Oct 2023
Response from Gaby on 21 Oct 2023
thank you for your kind review, we hope to see you back soon!

10/10 Excellent

Valerie Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. It feels rustic and moody, and extremely intimate. The front desk staff, Gus, was wonderful to work with and made us feel like old friends instead of another customer. The attendants were always there and ready to assist with a smile. We are extremely pleased to have found a new destination to stay in South Beach!
Stayed 4 nights in Oct 2023
Response from Gaby on 17 Oct 2023
thank you for your kind review, we hope to see you back soon!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Gaby on 12 Oct 2023
thank you for your kind review, we hope to see you back soon !

10/10 Excellent

ciro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff. Cute small hotel.
Stayed 1 night in Oct 2023
Response from Gaby on 10 Oct 2023
thank you for you kind review, we hope to see you back here soon!

10/10 Excellent

Francesca-Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from gaby on 10 Oct 2023
thank you, we hope to see you back here soon

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel, pequeño pero agradable, y la persona que atiende en recepción de muy buen trato y humor
Stayed 2 nights in Oct 2023
Response from The Shepley team on 4 Oct 2023
Muchas gracias por su comentario. Saludos cordiales,

4/10 Poor

Ismail

Travelled with family
Disliked: Room comfort
Overvalued.
-The windows were so transparent that we were hearing all the voices from outside. -We were very close to the reception (room #101) and we listened to the Breaking Bad as they were wTching all night loud. -The old gentleman at the reception seemed to be friendly but he was not. I wanted to work in the lobby and he was questioning how long it would take and etc. -The room was not good enough; the airconditioning was too cold or too warm. It was too noisy and we were directly affected by the flow in the room. -People in the lobby were so noisy at 6am and we were hearing every single thing. -We would expect the towels to look cleaner. I am sure they were clean but they had some small dots on the towels.
Stayed 2 nights in Sep 2023
Response from gaby on 29 Sep 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the service is very warm and good, the public space is a little small but the room size is good.
Stayed 1 night in Sep 2023
Response from gaby on 28 Sep 2023
thank you for your review, we will evaluate your suggestions. we hope to see you back here soon !

10/10 Excellent

JESSICA

Stayed 3 nights in Sep 2023
Response from Gaby on 28 Sep 2023
thank you, we hope to see you back soon!!

10/10 Excellent

Tulnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly! Great location! Value for money!
Stayed 3 nights in Sep 2023
Response from gaby on 26 Sep 2023
thank you for your kind review, we hope to see you back soon!