What I didn't like was the pet fee. $75 per night per dog which wasn't easily advertised on their website. It was sort of hidden and we would not have stayed if we knew that.
carla
เข้าพัก 1 คืน, มีนาคม 2024
6/10 พอใช้
Murray
เดินทางเพื่อธุรกิจ
11 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Staff were nice and friendly. Hotel had a strong cleaning smell that tried to mask some smoke smells. Carpet in my room smelled bad and the fan was noisy. Otherwise comfortable room and bed was nice.
Murray
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก mike m วันที่ 18 มี.ค. 2024
Dear Rhonda Hawkins,Thank you for taking the time to tell us about your experience at Candlewood Suites MERRILLVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites, and if I can be of assistance to you, please contact me directly at 219-791-9100 ext 403 or michael.medonic@ighospitality.com.Sincerely,Michael medonic GM219-791-9100 ext 403michael.medonic@ighospitality.com
The newly renovated candlewood is a pretty nice hotel. My room had a kitchen and a nice bathroom. It was a great experience. Rooms were clean didn't find anything gross or unusual. Next to the highway but you don't really hear it from the inside. Service was great and everyone seemed very friendly. The price to have your dog stay with you was very reasonable.
Jose
เข้าพัก 6 คืน, กันยายน 2023
การตอบกลับจาก Holly วันที่ 29 ก.ย. 2023
Hi Jose, thank you for sharing your experience at the Candlewood Suites Merrillville! We are so thrilled to hear that you enjoyed your stay. We are happy to have served you!
Candlewood Suites is a hotel for everyone. They make you feel like you are home. The hotel is very clean and the people at the front desk and all the cleaning crew were very nice. I will definitely come back.
Maria
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Holly วันที่ 29 ก.ย. 2023
Hi Maria, thank you for sharing your wonderful experience with the Candlewood Suites Merrillville. We are so happy to hear about it. We look forward to serving you on your next trip to Merrillville.
Rooms are very cleaned and ready to go. The entire hotel was exceptional. Beds are very comfortable and they give you extra pillows. Kitchens are very stocked with utensils. Lighted patio area was nice and clean with 2 grills. Very pet friendly. No loud barking.
Tetika
เข้าพัก 7 คืน, มิถุนายน 2023
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
27 มิ.ย. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Could be better
Paid for 2 rooms. Room 319 was ok and was good. Room 325 needs to be upgraded. Room 325 has a TV where the motherboard on the unit is about to go out. The dishwasher in 325 is also bad and needs to be replaced. The dishwasher unit is bad and because it doesn't flow or drain water correctly, the unit has a horrible smell.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มิถุนายน 2023
10/10 ดีเลิศ
Terrance
เดินทางเพื่อธุรกิจ
8 มิ.ย. 2023
ชื่นชอบ: ความสะอาด
W
Terrance
เข้าพัก 11 คืน, พฤษภาคม 2023
10/10 ดีเลิศ
Jabreena
22 พ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The room was clean and had everything you could possibly need to cook and feel at home
Pet friendly hotel…great for those with animals. However, did not enjoy the barking at 6am in the morning. Keep the dog rooms away from ordinary stays.
I love this hotel and the staff! I travel for my job so I stay here for 8 days at a time! It’s comfortable, clean and the staff is always there is I need anything!
jody
เข้าพัก 8 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Mike M วันที่ 11 เม.ย. 2023
thank you Jody it because of guest like you that I love what I do
The front desk person was so friendly and helpful. Warm shower, comfortable bed. Perfect place to stop on your travels
Jenna
เข้าพัก 1 คืน, มกราคม 2023
6/10 พอใช้
Sarah
เดินทางกับคู่รัก
30 ต.ค. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Front desk staff very friendly. Rooms were adequate but decor was dull. The in-room kitchens excuse the lack of breakfasts being served. Location is way off the beaten path, tucked back in a commercial area right off the interstate hwy. All in all, pretty ordinary place.
Sarah
เข้าพัก 1 คืน, ตุลาคม 2022
การตอบกลับจาก Mike M วันที่ 31 ต.ค. 2022
thank you for taking time to fill out review
6/10 พอใช้
Monique
เดินทางเป็นกลุ่ม
10 ต.ค. 2022
ชื่นชอบ: พนักงานและบริการ
Iffy
Tv didn’t work, closet door off hinges, no soap in room
Monique
เข้าพัก 2 คืน, ตุลาคม 2022
6/10 พอใช้
Timothy
เดินทางกับครอบครัว
10 ต.ค. 2022
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Disappointed
Check in was easy but when we got to our room it was disappointing. There was black scuff marks on the door. The bottom of the bathroom door was disgusting. It was quiet and pleasant. I had high hopes for our stay but I was disappointed. The beds was definitely to small for our family
My room was dirty , bed wasn’t made . Also bathroom was full if hair . I booked a king bed room but was given a double instead with no compensation .
Johnathan
เข้าพัก 1 คืน, มิถุนายน 2022
การตอบกลับจาก Mike วันที่ 25 ก.ค. 2022
Am sorry Johnathan but we do not have any king's at are hotel.Is it showing that on Expedia. But I am truly sorry about you being checked into a dirty room I am the new GM I just took over that hotel and I am working with the housekeeping staff on a daily basis to make sure things like this does not happen again
The front desk clerk was terrible she had a attitude so bad that if I ever needed to come and stay again if she had to check me in I would go somewhere else. I’ve never felt so out of place and unwanted in my life.