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Reviews of Seasons Botanic Gardens

4.5 out of 5
Seasons Botanic Gardens
348 St Kilda Road, Melbourne, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 1037 out of 2115 reviews" "
Rating 8 - Good. 790 out of 2115 reviews" "
Rating 6 - Okay. 198 out of 2115 reviews" "
Rating 4 - Poor. 62 out of 2115 reviews" "
Rating 2 - Terrible. 28 out of 2115 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Liked: Cleanliness
It looks like a tired property - things like bathroom fittings looked very old for a 4 star hotel. The corridor and stairs from the car park to the lobby were not clean and very dingy.
Stayed 2 nights in Apr 2024

6/10 Okay

Klaas

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
This was our third stay in 2 weeks, the first two rooms was clean and one was more modern and recently refurbished. Unfortunately this room was not clean and a bit run down. Although staff was very friendly and helpful, our last visit was a huge disappointment due to the condition of the room.
Stayed 3 nights in Apr 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The prooerty may be a little old and therefore have a bit stale smelly in the corridors etc, but it was close enough to everything, the staff were helpful and polite and it was worth the money in our opinion.
Stayed 5 nights in Mar 2024

8/10 Good

Lidija & Zoran

Travelled with partner
Liked: Amenities
Pros: Good location. Kind staff. Cons: The room needs upgrade. Slow internet.
Stayed 5 nights in Mar 2024

8/10 Good

Rochelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and convenient plus we got a free upgrade.
Stayed 1 night in Mar 2024

2/10 Terrible

Teisha

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Georgia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very close to transport and easy to travel from. Clean amenities. Enjoyed our stay
Stayed 6 nights in Mar 2024

8/10 Good

Deb

Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Mar 2024

8/10 Good

Michelle

Travelled with group
Liked: Property conditions & facilities
Nice location, quiet but close to the CBD. Staff were great but a couple of small things that could have been improved were no milk for coffee or tea and there was leftover food in the fridge from previous occupant.
Stayed 1 night in Mar 2024

4/10 Poor

Sean

Travelled with partner
Disliked: Amenities
They need to lift their game Gym and pool towels are not provided you use your room towels, then when you want to shower and order new towels you have to wait 1/2 hour for house keeping to arrive. There is no restaurant on or near by café around the corner but closed on the weekends We stayed more than one night tea coffee and milk wasn’t supplied each day Find somewhere else to stay
Stayed 2 nights in Feb 2024

8/10 Good

Howard

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaners aren't the best in the world and the rooms are showing age, but it is tidy and spacious. The pool is nice for a dip, the spa was clean and small gym has enough equipment for a decent workout. Location is brilliant between botanic gardens and albert park and trams right out front just a few quick stops into central city.
Stayed 6 nights in Feb 2024

10/10 Excellent

amanda

Liked: Cleanliness, amenities, property conditions & facilities
Had great stay, comfortable beds, location good and room was clean. Friendly staff at front door
Stayed 1 night in Feb 2024

6/10 Okay

Pauline

Travelled with group
Liked: Cleanliness, amenities
Rooms a good size and very clean but old and in desperate need of renovation
Stayed 3 nights in Feb 2024

8/10 Good

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good stay for the purpose of my trip. Comfortable enough and quiet for a good nights sleep.
Stayed 1 night in Feb 2024

4/10 Poor

Matt

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room was not clean, the sheets and mattress were dirty, for the price this was not worth the money and will not be staying again.
Stayed 1 night in Feb 2024

10/10 Excellent

CHENQI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment is very conveniently located and we visited war shrine, contemporary art center, and theater, all by walking less than half hour. As a silver award recipient of Expedia, the apartment gave us a free parking space, which is awesome as this is in the city of Melbourne.
Stayed 1 night in Feb 2024

6/10 Okay

Victoria

Liked: Cleanliness
Stayed 5 nights in Feb 2024

8/10 Good

Mariherlic

Travelled with family and small children
Overall the place was good, it was clean but could use a little more cleaning for example the walls in the bathrooms would benefit a lot from a deep cleaning as would the curtains in the bedroom as well as the edges on the walls which had a lot of dust. Our favorite part was the Spa in the pool area, we were able to relax and have a good time.
Stayed 2 nights in Feb 2024

8/10 Good

Gerard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness
Convenient 20 minute walk across the park and river to the Rod Laver Tennis arena
Stayed 3 nights in Jan 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service at reception and excellent location. Easy walk into the city or catch the tram nearby.

6/10 Okay

ireen

Stayed 1 night in Jan 2024

8/10 Good

Paul

Stayed 4 nights in Jan 2024

10/10 Excellent

sreedhar

Travelled with family
Stayed 2 nights in Jan 2024

8/10 Good

Peter, Houston

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here many times. I like the location, just outside of the CBD on St Kilda road, it is still easy to get into the city either by tram or walking. The walk is nice as there are several historic buildings as well as the botanical gardens along the way. I love that there is a small kitchen with basic tools for cooking meals, as well as the washer and dryer which is one of the main reason I stay here when traveling. The property could do with some updating, especially things like the elevators and common areas but overall not an issue that would stop me from staying. Only other negative was that the restaurant that is attached to the hotel is closed now so you have to go out for breakfast, dinner etc, but if you buy groceries for a longer stay this is also not a major problem.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Always good value
Enjoyed our time. Toaster and kettle were replaced quickly. Room service was excellent.
Stayed 7 nights in Dec 2023

10/10 Excellent

Eileen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location immediately opposite the Shrine of Remembrance. We actually had a balcony overlooking it - wish we could have stayed more nights! Big room and comfortable beds too.
Stayed 1 night in Jan 2024

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

casey

Business traveller
Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quiet location just walkable to Melbourne’s free tram zone and Gardens.
Stayed 2 nights in Dec 2023

8/10 Good

Carol

Liked: Cleanliness, room comfort
City staycation
Staff are friendly and attentive. Distinct lack of cooking utensils in room. Bed was comfortable. Daily room service was a bit hit and miss. On site car parking is a bonus.
Stayed 9 nights in Dec 2023

4/10 Poor

Marc

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dated. Stains all over the floor (worse than I would usually expect). Sound of water running through the wall all the time. Could feel the mattress springs digging into us at night.
Stayed 1 night in Dec 2023

6/10 Okay

Jade

Travelled with family
Liked: Amenities
Staff were super friendly at check in. We booked for two people and only had linen for three. Remedied with a call to reception. Rooms were average. Mattress horrendous with rips and stains. Free weekend parking around the area should be taken into consideration when booking.
Stayed 1 night in Dec 2023

10/10 Excellent

Belinda

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Will stay again
Spacious apartment and very friendly staff. Room was ready for some TLC - the carpets were quite worn & some of the fixtures could use some updating (like the shower over the bath). However we will stay here again, it's well located, priced well, and offers much more space than similarly priced apartments in the cbd.
Stayed 5 nights in Dec 2023

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Raul

Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
easy check in, staff were great, easy parking, private.
Stayed 1 night in Dec 2023

8/10 Good

Stuart

Travelled with partner
As we were going to the music bowl we could walk easily trams out front to get into city So easy great location for us
Stayed 1 night in Dec 2023

4/10 Poor

Carolyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Trip hazards in lifts, especially with young children, intercoms and swipe cards not working for parking, dirty cigarette butts in an old water bottle left on balcony, mould in bathroom, extremely poor water pressure. If it wasn’t just a place to crash for a night I would not recommend.
Stayed 1 night in Dec 2023

8/10 Good

Jan

Travelled with family and small children
Liked: Cleanliness
Great location, really helpful friendly staff and very clean but the condition of the property is a bit tatty. Broken lamp, stained bath, VERY limited equipment in the kitchen
Stayed 2 nights in Dec 2023

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, amenities
The property was nice, but probably needing an update to the rooms.
Stayed 1 night in Dec 2023

8/10 Good

Roger

Liked: Cleanliness, room comfort
Close to the city
The rooms were comfortable and quiet. The lift needed attention as it did not stop at each floor level
Stayed 1 night in Nov 2023

10/10 Excellent

S Peter

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay the room was clean and spacious and the bed was comfortable
Stayed 3 nights in Nov 2023

6/10 Okay

robert

Travelled with family
Handy quiet location. Very comfortable beds.Very helpful staff. Room could benefit from a bit of modernisation
Stayed 2 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Friendly counter assistance and all that one could need to be comfortable. Than you.
Stayed 2 nights in Nov 2023

8/10 Good

Mary

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice and clean and quiet,with a beautiful view of the Shrine of Rembrance
Stayed 1 night in Nov 2023