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Reviews of Maradiva Villas Resort & Spa

5 out of 5
Maradiva Villas Resort & Spa
Wolmar, Flic-en-Flac

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 198 reviews" "
Rating 8 - Good. 36 out of 198 reviews" "
Rating 6 - Okay. 12 out of 198 reviews" "
Rating 4 - Poor. 2 out of 198 reviews" "
Rating 2 - Terrible. 5 out of 198 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, gardens and accommodation. Super friendly, helpful and professional staff Good food with variety of options. Very quiet and relaxing.
Stayed 8 nights in Feb 2023
Response from Ornella Desouza on 14 Mar 2023
Dear Mr Morgan,First of all, I want to thank you for your recent stay with us and for taking the time to share your wonderful reviews and comments about your stay at Maradiva Villas Resort and Spa on our Expedia platform.We are very delighted to read that you had a good time while staying with us.Once again, I want to express my gratitude for taking the time to share your insightful thoughts and for endorsing our resort.The entire Maradiva Villas Resort and Spa family eagerly awaits your return.Best regards,Ornella DesouzaRooms Division Manager

8/10 Good

Shahzadi

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022
Response from Ornella Desouza on 8 Feb 2023
Cher Monsieur Robert,La famille Maradiva se joint à moi pour vous remercier d’avoir choisi notre hôtel pour vos vacances et d’avoir consacrer votre temps précieux pour nous faire part de vos commentaires que nous avons transmis à chacun des membres de notre équipe.Nous sommes tous extrêmement ravis de lire que vous avez passé des vacances exceptionelles car nous attachons une grande importance aux commentaires et suggestions de tous nos clients.Dans l’attente de vous accueillir de nouveau au Maradiva Villas Resort and Spa , nous vous prions d’agréer, Cher monsieur Robert, l’expression de nos salutations les plus distinguées.Très cordialement,Ornella DesouzaResponsable d’hébergement

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely peaceful, friendly and quiet hotel
An amazing hotel with lovely friendly and welcoming staff. It felt like being welcomed into someone's family for a week. The room was spacious and well maintained. The food in Coast 2 Coast was fantastic and the staff were so accommodating. A lovely peaceful, friendly and quiet hotel for a relaxing holiday.
Stayed 7 nights in Oct 2022

10/10 Excellent

mythili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel 50mins drive from airport - comprises of villas only. Well maintained modern/ colonial type decor. Staff very friendly and efficient. Food is excellent- exceeded expectations. 3 restaurants on site, plus you can use your credit at the 3 restaurants at the Sands Hotel next door ( sister hotel). Snorkelling on site not great, but they offer complimentary snorkelling trips further out. Beach is lovely but beach beds could do with new mattresses. Spa is very busy and good- needs booking in advance. Flic en Flac public beach nearby with local restaurants and shops, but most sights need a cab/car to get to. Driving is same as in UK.
Stayed 14 nights in Oct 2022
Response from Ornella on 19 Nov 2022
Dear Mr/s Mythili,First of all, I want to thank you for your recent stay with us and for the time you have taken to share your fantastic ratings on our Expedia platform regarding your stay at Maradiva Villas Resort and Spa.We are all happy to learn that you had a wonderful stay with us.Please rest assured that your positive ratings and comments will be shared with the whole team which will be a great source of motivation.I reiterate my thanks to you for taking the time to share your valuable ratings.The whole Maradiva Villas Resort And Spa family look forward to welcome you back to our to enjoy our shores in a not-too-distant future.Best regards,Ornella DesouzaRooms Division Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week at Maradiva in November 2021. There are so many positives it’s difficult to remember to list them all: stunning location, perfect tropical beach, warm seas, large comfortable and stylish private villas, good food, exceptional warm and friendly service, beautiful spa… I could go on. The two things that really make Maradiva stand out from other luxury properties we have stayed in are the space and sense of exclusivity (you are never crowded at Maradiva, you are always treated as an individual) and the wonderful friendly and courteous staff who make you feel so welcome.
Stayed 7 nights in Nov 2021
Response from Francis LONGUEVE on 8 Dec 2021
Dear Richard, I would like to thank you for having chosen the Maradiva Villas Resort & Spa and your excellent review rating. I am delighted that you have enjoyed all aspects of our Resort, the location as you mention is the best part of the Island, the beach, the sea, your villa, the food, the personnel, the spa. Your comments are important to us and very encouraging for our collaborators. I will be pleased to welcome back to our Resort for another enjoyable moment. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to see not many people due to COVID but enjoyed it thoroughly
Stayed 14 nights in Jul 2021
Response from Francis LONGUEVE on 24 Aug 2021
Dear Traveler, I would like to thank you for having chosen the Maradiva Villas Resort & Spa and your review rating. We are pleased that you enjoyed our Resort. Looking forward to welcome you again at Maradiva in the near future, especially after the 1st of October 2021 where the restrictions will be removed. Francis LONGUEVE General Manager

6/10 Okay

Azem

Travelled with family
Liked: Cleanliness
Ok
Was good, need some improvement
Stayed 3 nights in Nov 2019
Response from Maradiva on 10 Dec 2019
Dear Azem, I would like to thank you for having chosen the Maradiva Villas Resort & Spa for your stay. I have also taken good note of your comments. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, large villas with individual plunge pools, great beach, nice restaurants. But for me the best feature of the hotel was the service. It was Mauritian hospitality at its best. Will certainly stay again. Thanks for a memorable stay
Stayed 4 nights in Sep 2019

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is not as good as I expected. Everything else was perfect
Stayed 5 nights in Sep 2019
Response from Maradiva on 10 Dec 2019
Dear Abdul, I would like to thank you for having chosen the Maradiva Villas Resort & Spa for your stay. I am happy that you have overall enjoyed the Resort. However, I have taken note of your comments. kind regards Francis LONGUEVE General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness
Fantastic villa room, just wow. Loved the space. Including outdoor lounge and private pool. Especially loved the bathroom which was huge and also had an outdoor shower experience as well as indoor which we thought was a beautiful touch. The service was fantastic. The spa had a huge warm jacuzzi pool which served as a great winter pool which we really appreciated. The only downside was the lack of a black out curtain in the bedroom but it is very private so we didn't feel overlooked. Otherwise just brilliant.
Stayed 2 nights in Jun 2019
Response from Maradiva on 25 Jul 2019
Dear Amanda, I would like to thank you for having chosen the Maradiva Villas Resort & Spa and appreciated your review rating as well. Our collaborators felt very proud reading your comments as they always strive hard to meet the expectations of our most esteemed guests. I am happy that you overall enjoyed your staff in all aspects, the service, the villa, the personnel, the Spa. I have also noted your constructive comments. It will be a pleasure welcoming you back soon. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Maradiva on 25 Jul 2019
Dear Guests, I would like to thank you for having chosen the Maradiva Villas Resort and your wonderful review rating. My collaborators were very proud to read your comments. It will be a pleasure to welcoming you back soon. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Beautiful beach and phenomenal service
Stayed 7 nights in May 2019
Response from Maradiva on 25 Jul 2019
Dear Guests, I would like to thank you for your review and your excellent rating. I hope that you kept good memories of our Resort and will be pleased to welcoming you back soon. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying for our honeymoon we were looked after from the moment we arrived. The staff were quite responsive and assisted where requested. We were often approached for any assistance. Our villa was directly opposite the beach with direct views of the water. (This although beautiful did not provide much privacy for our personal time.) Dining experiences were great although a standard bottle of wine usually AUD30 was inflated to approx AUD120! A 400% increase!! That was a joke. Water at breakfast was free but incredibly expensive at lunch or dinner. The only other issue we had was a turn down service attending at 10pm. Thought that a little too late in the evening.
Stayed 7 nights in Mar 2019
Response from Maradiva on 12 Oct 2019
Dear Guests, I would like to thank you for having chosen the Maradiva Villas Resort & Spa to celebrate this special occasion. I am happy that you appreciated the assistance offered by our member of the personnel. On a different note, I would like to mention that it is the normal practice of all luxury hotels on the Island of same caliber to charge water during dinner and lunch. I have taken good note of your constructive comments and have communicated to the Head of Department concerned to action. It will be a pleasure welcoming you back to our Resort. kind regards Francis LONGUEVE General Manager

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectation
Above expectation
Stayed 5 nights in Apr 2019
Response from Maradiva on 29 Apr 2019
Dear Mr. Abdullah, I would like to thank you for having chosen the Maradiva Villas Resort & Spa, Flic en Flac situated on the best part of Mauritius. I am delighted to read your comments 'Above expectation'. Our collaborators feel motivated and encouraged with this note as they always strive hard to meet the expectations of our most esteemed guests. It will be a pleasure welcoming back to our Resort soon. kind regards Francis LONGUEVE General Manager

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Mauritius, free activities, and good atmosphere, totally recompensed it and I will stay again (only wished to have complementary late check out)
Stayed 3 nights in Apr 2019
Response from Maradiva on 29 Apr 2019
Dear Guest, I would like to thank you for having chosen the Maradiva Villas Resort & Spa, Flic en Flac, one of the best location in Mauritius. I am delighted that you have overall enjoyed our Resort. I will be pleased to welcoming you to our Resort for another memorable stay. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Maradiva on 2 Apr 2019
Dear Guests, I would like to thank you for your recent stay at the Maradiva Villas Resort & Spa. I have already communicated your review rating to our collaborators who always strive hard to meet the expectations of our most esteemed guests. It will be a pleasure to welcoming back for your next holidays. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Response from Maradiva on 2 Apr 2019
Dear Guest, I would like to thank you for having chosen the Maradiva Villas Resort & Spa for your recent stay and also for this wonderful rating. Our collaborators will be delighted to hear your encouraging review rating. It will be a pleasure to welcoming you back. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Dinko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maradiva villas
Fantastic set up of villas in a lush garden, private villas with plunge-in pools. Great location, excellent services and very professional staff.
Stayed 7 nights in Jan 2019
Response from Maradiva on 19 Feb 2019
Dear Dinko, I would like to thank you for your review rating and your comments regarding the different aspects of our Resort mainly our personnel, service, location and our villa with private plunge pool. I would be pleased to welcome you back to our Resort soon. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Dinko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back again
This was a second time to visit Maradiva and we were again impressed with it. Having private villa with plunge-in pool is fabulous, beach is nearby, staff is very professional and responsive. Amazing garden with hundreds of different plants. Great location, but recommended to have a car for trips around the island.
Stayed 4 nights in Jan 2019
Response from Maradiva on 12 Jan 2019
Dear Dinko, I would like to thank you for your stay at the Maradiva Villas Resort & Spa and also for this excellent rating review. I have already communicated your encouraging feedback to our collaborators who are very happy. I would be pleased to welcome you back very soon. kind regards Francis LONGUEVE General Manager

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet stay
it was amazing and relaxing. quiet and calm. we enjoyed our stay.
Stayed 2 nights in Jan 2019
Response from Maradiva on 12 Jan 2019
Dear Sanjay, I would like to thank you for your review rating. We are happy that you enjoyed your stay at the Maradiva Villas Resort & Spa. Indeed, all our guests are delighted with the serenity of the our both our Resort and our villas. We would be very pleased to welcome you back soon. kind regards Francis LONGUEVE General Manager

10/10 Excellent

hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Maradiva on 12 Jan 2019
Dear Hadi, I would like to thank you for your review rating and hope that you will come back soon for another stay at the Maradiva Villas Resort & Spa. kind regards Francis LONGUEVE General Manager

10/10 Excellent

Nick, Channel Isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018
Response from Maradiva on 27 Nov 2018
Dear Nick, I would like to thank you for your recent stay at the Maradiva Villas Resort & Spa. I have already communicated to my collaborators your excellent review rating which is very encouraging for our team. I would be pleased to welcome you back in future. Yours faithfully, Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2018
Response from Maradiva on 21 Nov 2018
Dear Guest, I would like to thank you for your recent stay and for the excellent review rating. I have already communicated the encouraging review to our collaborators. I would be pleased to welcoming you back in future. regards Francis LONGUEVE General Manager

10/10 Excellent

stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful
Luxury al the way, happy attentive staff quietly putting maximum effort into ensuring our vacation was flawless. Back to work to save up for a return to paradise !
Stayed 5 nights in Oct 2018
Response from Maradiva on 9 Nov 2018
Dear Stevan I would like to thank you wholeheartedly for having chosen “Maradiva Villas Resort & Spa”, on the occasion of your recent vacation in Mauritius. It was indeed great news to learn, that on the whole, the facilities and services at our Resort were entirely to your satisfaction, especially, with such an excellent rating. Our team is very proud and this will surely keep this high level standards. On behalf of the entire team at “Maradiva Villas Resort & Spa”, I thank you, once again, and I truly look forward to welcoming you back soon to our paradise Resort. Yours faithfully, Francis LONGUEVE General Manager

8/10 Good

Chris, Sussex, England

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel let down by Housekeeping
The Hotel claims check in is at 2pm but we were kept waiting until 2.45pm and other guests spoke of similar experience. The bathroom floor was dirty and stained and indoor shower head blocked so both needed attention. Subsequently, manager was shown bad staining around the bath which was immediately evident on walking in but nothing was done about it. Totally unacceptable for a "Leading Hotel of the World". On the plus side, the staff were very friendly, especially in the dining areas and the Japanese restaurant was exceptional. The villa design with interior and external seating areas and the swimming pools, both in the villa and the main one, and the gym facilities were all excellent. The gardens were nice but more attention needed to be given to watering the lawns evenly to avoid so many dried out areas.
Stayed 6 nights in Sep 2018
Response from Maradiva on 10 Oct 2018
Dear Chris, Thank you for taking your precious time to share your feedback with us following your recent stay at Maradiva. I would also like to apologize for the delay in replying as we were upgrading our internet services and which has fortunately been completed. I was delighted to read that you enjoyed your time at The Resort; in particular the comfort of your Villa and the services provided by our team, especially for your birthday. We are very proud of the entire team and I will be sure to forward your comments with them. However, we have taken good notes regarding your comments with the Housekeeping and Landscaping and will closely monitor with the Heads of department concerned to remedy these situations at the earliest. I do hope we will have the opportunity to welcome you back to Maradiva soon again and would be delighted to assist you during your future stay. Yours faithfully, Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from Francis Longueve on 12 Sep 2018
Dear Sir/Madam, Graceful greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! First and foremost we thank you immensely in regards to your 5/5 rating which has already been shared with our collaborators for further motivation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from Francis Longueve on 8 Sep 2018
Dear Sir/Madam, Courteous greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! Our heartfelt thanks for your wonderful 5/5 rating and for your appreciation of our luxurious resort. We are happy to note that your stay was a success and a real delight. My whole team will be honoured by your presence among us in the near future in our beautiful paradise. With kind regards, Francis LONGUEVE General Manager

10/10 Excellent

Ibrahim

Incredible Service and Beautiful Resort
Our stay at Maradiva was one of the most incredible experience I have ever had on vacation. The resort is beautiful and is exclusively designed to house private villas with their own pools. The common areas and landscaping is amazing and the services and amenities are excellent. They have a wonderfully equipped SPA and Yoga studio with highly knowledgeable and skilled staff. When it comes to the villas things are just as great. Our villa was beautiful and luxurious with our own private terrace and pool right on the beachfront (with private access) and the room itself was also very spacious and comfortable. The food at the resort though did leave a bit to be desired (breakfast and dining a la carte at the main restaurant were average experiences and lacking in variety, but the seafood we had during our private romantic dinner on the beach was outstanding which made up for the rest of the dining experiences. Finally there is the service and friendliness of the staff at the resort. The staff went over and above to ensure that we had a amazing and memorable experience during our stay. The concierge team helped us to plan and book our entire week's itinerary recommending restaurants and activities for us and the hotel was more than happy to provide us with another villa during on our last day to accommodate our late checkout in the evening and allow us to use the spa amenities as well as providing us with free transportation to the airport. We would highly recommended this resort!
Stayed 7 nights in Aug 2018
Response from Francis Longueve on 5 Sep 2018
Dear Ibrahim, Gracious greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! Our heartfelt thanks for your wonderful appreciation of our resort with a mention “Incredible Service and Beautiful Resort”. We are happy to note that your stay at Maradiva Villas Resort & Spa was a success and a real enchantment. My whole team will be honoured by your presence again among us in the near future. With kind regards, Francis LONGUEVE General Manager

10/10 Excellent

Abul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
Beautiful resort. All the members of staff are friendly and very attentive. Great selection of food and beverages. A lot of things to do within the resort.
Stayed 5 nights in Aug 2018
Response from Francis Longueve on 20 Aug 2018
Dear Abul, Warmest greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! We are absolutely elated to learn that you have chosen Maradiva Villas Resort & Spa for your holidays. I am happy that our hospitality, facilities and services offered enhanced your experience , which met your expectations; please allow us to express our heartfelt thanks for this "5/5" mention. My team and I, we look forward to welcome you back very soon. With kind regards, Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We enjoyed the hotel facilities, its location and the hotel staff. It wasn't long before we were known by name to a number of staff members who always greeted us with a smile and excellent service. [ A particular thumbs up for Avi who went out of his way to look after us]. The beach was beautiful and the facilities were in excellent condition. At the time of our trip there were a few days which seemed very quiet which was great for us to have a relaxing break. The hotel arranged for a top quality trip on catamaran, which was one of our highlights.
Stayed 10 nights in Jul 2018
Response from Francis Longueve on 24 Jul 2018
Dear Sir/Madam, Cordial greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! We are delighted that you thoroughly enjoyed your stay at our resort as per your kind mention “Great hotel”. Please rest assured that your comments have been taken due consideration and already been communicated to our collaborators concerned for the betterment to attend our valued guest. We sincerely wish to have another opportunity to welcome you back and enjoy once again the Mauritian hospitality that you have so much appreciated. With kind regards, Francis LONGUEVE General Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is cramped also no privacy and rooms in one villa also the villas are too close, i don't feel like I'm experiencing Mauritius at all
Stayed 4 nights in Jun 2018
Response from Francis Longueve on 3 Oct 2018
Dear Sir, Warmest greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! We thank you for taking the time to relate your stay at our resort. We are really sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Maradiva Villas Resort & Spa, one of The Leading Hotels of the World, we continuously do our utmost to meet your needs and expectations; Our guest’s satisfaction is our prime objectives and we do our very best to fulfil our promise of a quality experience as well as learn from our shortcomings. Consequently, we do hope that you will consider giving us another opportunity to make amends, with a view to hopefully, welcome you back amidst us in the future. With kind regards, Francis LONGUEVE General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday ever! Lots to do. Staff were very friendly and helpful and they gave us a free late check out extension from 12pm to 6pm
Stayed 10 nights in Jun 2018
Response from Maradiva on 18 Jun 2018
Dear Guest, We hope that you had a nice return trip and that you have kept good memories from your recent stay at our Resort. The entire team of Maradiva joins me to thank you for choosing our hotel and having spent your valuable time sharing your rating for our Resort which we communicated to our collaborators. We look forward to the pleasure of welcoming you back to Maradiva Villas Resort & Spa, in the near future. Kind regards Francis Longueve General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Was a relaxing experience
Stayed 7 nights in May 2018
Response from Francis Longueve on 24 May 2018
Dear Guest, Warmest greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! We take this opportunity to thank you for having chosen our resort for your vacation. In this regard, we are delighted, that your recent experience with us proved to be a most enjoyable & a relaxing one. My team and myself, we look forward to welcome you back for another seamless experience ! With kind regards, Francis Longueve General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2018
Response from Francis Longueve on 19 May 2018
Dear Guest, Warmest greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! In a first instance, may we take this opportunity to thank you for having chosen our resort for your vacation. In this regard, we are delighted, that your recent experience with us proved to be a most enjoyable & a relaxing one. We remain always at your service and look forward to welcome you back for another seamless experience ! With kind regards, Francis Longueve General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning & spacious villas which were beautiful to chill during the day as the private pool was big enough to cool down & swim. Such a quiet setting & very calm vibe - a perfect tonic!! Immaculate villa plus super friendly & helpful staff. Overall a fabulous holiday at a stunning location.
Stayed 6 nights in Feb 2018
Response from Francis Longueve on 28 Feb 2018
Dear Sir/Madam, Gracious greetings from Maradiva Villas Resort & Spa, member of the Leading Hotels of the World! We are elated to read such a wonderful review and delighted that on the whole, the facilities and services at our Resort met with your expectations. On behalf of our entire team at “Maradiva Villas Resort & Spa”, I thank you, once again, and we truly look forward to welcome you back soon in our midst. Sincerely, Francis Longueve Cluster General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2017
Dear Sir, Thank you for taking the time to share feedback of your stay at our Resort. At Maradiva Villas Resort & Spa, we continuously strive to meet our guests needs & expectations and value your comments with regards to to your stay. Looking forward to the pleasure of welcoming you again soon. Yours sincerely, Francis Longueve Cluster General Manager

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful little place to escape to!
To summarize? We'll return! What a wonderful place to find, with a lovely beach (be mindful of a rip tide 20ft out.. small children should be okay in the first 10-15ft), amazing infinity pool and ultra friendly staff. Also, the free WiFi worked great everywhere we went - room, pool, beach.
Stayed 3 nights in Dec 2017
Dear Joseph, Courteous greetings from Maradiva Villas Resort & Spa, a proud member of the Leading Hotels of the World! We are absolutely elated to learn that you have chosen our Resort to spend such a memorable time for your vacation. It is heartening to know that the efforts of our team in offering legendary hospitality for which our paradise island is known for, has impressed you greatly. Your positive observations and praises are truly appreciated and has certainly been shared with all of our staff. My team and I, we look forward to warmly welcoming you back again. Sincerely, Francis Longueve Cluster General Manager

4/10 Poor

Verified traveller

Disliked: Staff & service
Bad experience with overrated hotel
This hotel is simply overrated. It is lacking in professional services. We had many issues with cleaning the rooms, etc. we had overlooked rice and the think the surcharge on the half board is unfair. Will not recommend this hotel
Stayed 5 nights in Oct 2017
Dear Sir, We thank you for your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced with immediate action. Thanks for letting us know. Kamal Nundloll Resort Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Dear Guest, Your positive observations and praises are sincerely appreciated. We shall look forward to warmly welcoming you soon among us. Warmest regards always, Kamal Nundloll Resort Manager

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My booking was for nine nights and it was wonderful stay, every thing was just fantastic I really recommend this hotel for everyone.
Stayed 5 nights in Sep 2017
Response from Kamal Nundloll on 22 Sep 2017
Dear Ahmad, My sincere thanks for such a glorious observation of our hotel - your recommendation is highly appreciated. In the meantime, on behalf of the entire “Maradiva Villas Resort & Spa” team, I truly look forward to welcoming you very soon. Warmest regards, Kamal Nundloll Resort Manager

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Fantastic Vila, great food and fantastic service. Highly recommended.
Dear Duncan, I sincerely thank you for having taken your valuable time to share a wonderful review. Thank you for appreciating every aspect of our resort – the location, comfort of the villa, the services as well as the menu at the restaurant. Your kind and encouraging words will definitely be communicated to our team and department. I hope to get an opportunity to welcome you again to our peaceful paradise, very soon. Warmest regards, Kamal Nundloll Resort Manager

8/10 Good

Pamela, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with great location and private pool
Hotel facilities are nice. Close to main attractions in the South. Food is the best among all 3 five-star hotels I stayed in Mauritius. Beachfront pool villa is great but looks a bit different what's posted over the website, which I suggest should be amended. My beachfront pool villa is not directly adjacent to the beach as posted but with certain distance. Staff are friendly and okay, but it's not easy to get a buggy during rainy days (we waited half an hour just to get a buggy during heavy rain and our villa is at the farthest end of the resort).
Response from Kamal Nundloll on 23 May 2017
Dear Pamela, Warmest greetings from Maradiva Villas Resort & Spa, a proud member of the Leading Hotels of the World! On an opening note, I would like to thank you for having chosen to stay at “Maradiva Villas Resort & Spa” & for taking the time and the trouble to share your valuable comments with us. I am happy that you appreciated the food, the comfort and location of the villa, our friendly staff as well as the services. Also, we have taken good note of your comments regarding the buggy during rainy days which has been communicated to the team inspiring us to strive to achieve greater heights of excellence in our services. We sincerely hope to have another opportunity to welcome you at the Resort. Kind regards, Kamal Nundloll Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like royalty
Had an amazing honeymoon in Mauritius staying at Maradiva. The staff were all so friendly, smiled and said hello as you passed them along the pathways (even if they were busy working). The continental breakfast was sensational! Who needed lunch after a spread like that! We were delivered sweet treats in the late afternoon and welcomed with a few vouchers as a part of a honeymoon package. The concierge organised a hire car for us to explore the island ourselves and at such a good rate. I had hurt myself and reception gave me daily band aids/plasters for me to use rather than finding a pharmacy and purchasing them myself. We had an amazing experience and will definitely be visiting again, maybe for an anniversary.
Response from Kamal Nundloll on 6 May 2017
Dear Guest, May I take this opportunity to thank you for having chosen “Maradiva Villas Resort & Spa” for your honeymoon and for your time in writing this review. Having read your feedback, it was highly encouraging to learn, that on the whole, the facilities, food and services at our Resort met with your expectations, which we have taken good note and shared with our team and Chef. In the meantime team, I truly look forward to welcoming you in the near future for your anniversary. Warm regards, Kamal Nundloll Resort Manager

10/10 Excellent

Anna, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey hotel with kind and accommodating staff
We had a wonderful stay at the Maradiva over New Years. The rooms are all very private and large with beautiful pools with large sunbathing beds. Our room had beautiful outdoor space as well as comfortable bed and bath inside. My husband became sick when we were there (not to any fault of the hotel) and the hotel was so helpful and kind. They let us stay in a villa much later than check out since our flight was in the evening, which was a huge help as my husband wasn't in any condition to go to the beach. The staff are all so friendly. The beach is gorgeous and quiet - no need to flight over sun beds. Highly recommend if you are looking for a relaxing, romantic holiday.
Response from Kamal Nundloll on 9 Jan 2017
Dear Anna, My heartfelt thanks for considering us in such glowing terms. I will not fail to send your comments to those mentioned. We are happy to have extended the villa till your departure in these particular circumstances and hope that your husband is now fit and raring to come back for a new visit. Kamal Nundloll Resort Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated resort. Boring. Better activities at the beaches of nearby hotels and resorts. Taxis always onhand to take you to life ng distances for food and other activity - too much travel time required.

8/10 Good

Shenaaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and sensational hotel
Exceptional staff and service willing to see to your immediate needs without issue...Babies from housekeeping, Yaseen the golf cart driver and Kevish the waiter at coast2coast were exceptional...Beach had some ants and bugs though that left big bites all over my son but is beyond the control of the hotel is guess...

8/10 Good

Mohammed, Riyadh, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, private beach with a great chef
loved it to be honest. villas are well spaced out with wonderful views to the ocean. I suggest you opt for half board is restaurant is expensive.
Response from Kamal Nundloll on 23 Dec 2016
Dear Mohammed, I sincerely thank you for having taken your valuable time to share the wonderful time you spent at the resort. We have taken on board your comments regarding lights and related evening mood; rest assured it is part of our plan to upgrade the facilities of the hotel in the near future. My team and I look forward to welcoming you back in our little paradise. Kamal Nundloll Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
Had an amazing experience at this resort. Peaceful surroundings and super friendly staff
Response from Kamal Nundloll on 23 Dec 2016
Dear Guest, We are absolutely elated to learn that you have chosen Maradiva Villas Resort & Spa to spend your honeymoon and that you have enjoyed and heartening to know that our services met with your expectations. My team and I look forward to welcome you back to our little paradise. Warmest regards, Kamal Nundloll Resort Manager