Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas

Reviews of Best Western Corte Madera Inn

2.5 out of 5
Best Western Corte Madera Inn
56 Madera Blvd, Corte Madera, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1006 reviews" "
Rating 8 - Good. 338 out of 1006 reviews" "
Rating 6 - Okay. 81 out of 1006 reviews" "
Rating 4 - Poor. 39 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ED, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Front desk staff and clean well maintained property!!!
Stayed 2 nights in Mar 2024
Response from Gary on 28 Mar 2024
Thank you for choosing The Best Western Corte Madera Inn. We appreciate the 5 star review and are thrilled to hear that you enjoyed your time with us. Our team works tirelessly to ensure that each guest has a clean and comfortable stay combined with great service. I will be sure to share your comments with the staff to keep them motivated. Thank you for your business and we hope to see you again in the near future.

4/10 Poor

Nicholas

Stayed 1 night in Mar 2024

10/10 Excellent

Samantha, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, welcoming, and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Deborrah

Stayed 1 night in Feb 2024
Response from Gary on 27 Mar 2024
Thank you for choosing the Best Western Corte Madera Inn. We appreciate your feedback and are so happy to hear that you enjoyed your time with us. The staff works tirelessly to ensure each and every guest has a clean and comfortable stay. Feedback like yours keeps them motivated to continue to provide the best experiences for our guests. Thank you for your business and we hope to see you again in the near future.

10/10 Excellent

Ledi, San Jose

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel and will definitely come back. Great location lots of dining and shopping, easy access to the freeway which is another plus.
Stayed 1 night in Feb 2024
Response from Gary on 14 Feb 2024
Thank you for choosing The Best Western Corte Madera Inn. We are delighted to hear that you enjoyed your time with us. We are centrally located in Marin County with easy access to San Francisco and Wine Country. Additionally, we are within walking distance of three shopping centers with a variety of stores and restaurants. We appreciate your feedback and look forward to your next stay with us.

8/10 Good

Juan, Corte Madera

Liked: Cleanliness, staff & service, property conditions & facilities
Good Best Western
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed here for a week with our dog while our apartment was being painted. We had to extend our stay several times and the staff was very helpful and friendly. The room was clean and comfortable and we made good use of the hot tub during our stay. There is some noise from the highway but the hotel itself was very quiet. Plus, it's only about 15 minutes from SF and across the street from the mall so it's super convenient.
Stayed 2 nights in Jan 2024

8/10 Good

Matthew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff are friendly and helpful. Breakfast is above average for this level of hotel. Rooms aren't bad at all. The biggest problem is the stairs. It had rained a lot before we arrived, and though there is a strip of friction tape on most of the stairs, they are risky for even the able bodied guest to trust. Fix this, and my rating would rise to four or five stars.

8/10 Good

mark

No lotion or extra coffee in room - otherwise nice
Stayed 2 nights in Jan 2024

8/10 Good

Wendell S

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024

8/10 Good

Jonathan

Stayed 1 night in Jan 2024

8/10 Good

Betty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this Best Western many times over the years. They use to bring fresh muffins to our room which were excellent then they changed to full breakfast. Now nothing what happened?
Stayed 1 night in Jan 2024

8/10 Good

Genesis

Stayed 5 nights in Jan 2024

10/10 Excellent

Maryna, Seattle

Stayed 1 night in Jan 2024

6/10 Okay

Doris

Room stank of air freshener. Took hours to clear out a bit.
Stayed 1 night in Jan 2024
Response from Gary on 12 Jan 2024
Thank you for staying with us. On behalf of the entire staff, please accept our apology that the room did not smell fresh and clean. Our cleaning products are lightly scented to keep from being overwhelming. I will be sure to share your feedback with the staff to ensure we are using the appropriate cleaners in the correct amount. Thank you for the feedback and we hope you will give us another chance to provide you with a great stay.

6/10 Okay

christine, nevada city

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it was in need of a way overdue remodel and upgrading, both the rooms as well as the entire property. i have never stayed at a BW that was this run down and would not choose to stay here again!
Stayed 2 nights in Jan 2024
Response from Gary on 11 Jan 2024
Thank you for choosing to stay with us. On behalf of the entire staff, please accept our apology for the poor experience. We are in the process of obtaining all the necessary permits for complete hotel renovation. We hope to have a plan in place in the coming months. In the meantime, we are committed to maintaining the hotel at a high level and ensuring that our guests enjoy a clean and comfortable stay. Thank you for your business and we hope that you will give us another chance to provide you with a great stay.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service
Its a totally quiet place and quite huge og a property. Since I am a swimmer, I wouldve like to have been closer to the pool. Definitely got my exercise! Was disappointed because the website said heated pool and 2 spas. The pool was not heated and the one spa that I saw, was very broken, for a while-it looked like. The rooms were nice and the pool is huge and amazing. There was a small workout room. ALL of the workers were very nice and courteous. The breakfast was great with alot of options. The people in the cafeteria were very nice and kept the place nice and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

russell, cambria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and efficient
Stayed 1 night in Dec 2023

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars IF hot tub worked
Almost 5 star stay! Location was right off the freeway and close to our destination. Room was standard, bed was comfy but the pillows sucked. Bathroom was clean but we killed 3 large spiders. The biggest issue was there were 2 hot tubs advertised, both were not in working order so that was super disappointing. Weird that the front desk person wasn't even aware as he told me hot tub closes at 10 pm, my friends and I walked down in our bikinis to find it drained and wrapped in caution tape. I called the front desk back in our room to make them aware. The most redeeming quality of this place is the free breakfast. It was lovely waking up every morning to a meal. And the staff were always so friendly and pleasant.
Stayed 3 nights in Nov 2023
Response from Gary on 11 Jan 2024
Thank you for choosing to stay with us. On behalf of the entire staff, please accept our apology that the hot tub was out of order. It has been repaired and is back in service. Thank you for your kind words about our breakfast service. We are delighted that we were able to help you start your day off right. Thank you for your feedback and we hope that you will choose to return should your travels bring you back to the area.

10/10 Excellent

Zihang

Stayed 1 night in Dec 2023

8/10 Good

Shuh-Yow, Belvedere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and excellent staffs.
Stayed 7 nights in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Marin County about once a month for work and I always try to stay at the Best Western Corte Madera. Clean, comfortable and convenient.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfortable. The heater unit was very quiet. The shower and bathroom amenities were excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

kenneth

Stayed 4 nights in Nov 2023

10/10 Excellent

Damaris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved both the fireplace and jetted tub... the room was comfortable and set up really well specially. Breakfast options were pretty good, food was decent, but not great. Didn't get to visit the gym, but would definitely come back and stay in the same type of suite again. Staff was friendly, bed was comfortable and there was a parking space right in front of my door. Overall, positive experience and close to the freeway to get to different locations in Marin quickly. Thank You!
Stayed 2 nights in Nov 2023

10/10 Excellent

Alejandra Chavez

Stayed 1 night in Nov 2023

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed this hotel! I was surprised at how nice it was even though it is so affordable by today’s standards. I liked the balcony that came with the room, breakfast was amazing, nice property with a heated pool and functional hot tub. Nice location.
Stayed 2 nights in Nov 2023
Response from Gary on 14 Nov 2023
Thank you for choosing The Best Western Corte Madera Inn. We are so happy to hear that you enjoyed your time on property with us. Please note our pool will be open until the end of November and will reopen on the first of March. We have transitioned to all reusable flatware and china for our breakfast service as well. We hope to come back soon and stay with us again.

10/10 Excellent

Siri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ericka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot away from San Francisco craziness
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel!
Great place! Convenient to Freeway, heated large pool, terrific attitude by all staff, ample and diverse breakfast included, large rooms, etc.
Stayed 2 nights in Oct 2023
Response from Gary on 2 Nov 2023
Thank you for choosing The Best Western Corte Madera Inn. We appreciate your feedback and are so happy to hear that you enjoyed many of the hotel amenities. Our dedicated staff members work tirelessly to ensure that each or our guests has a great experience. I will be sure to share your comments with the team. Thank you for your business and we hope to see you again sometime soon.

4/10 Poor

Kevin

Travelled with partner
Disliked: Property conditions & facilities
The process for connecting to the internet was not possible. Their setup for doing so does not seem be properly provided.
Stayed 1 night in Oct 2023
Response from Gary on 25 Oct 2023
Thank you for choosing to stay with us. On behalf of the entire staff, please accept our apologies for the poor experience connecting to the WIFI system. We understand that fast, reliable internet service is a must have and we fell short of delivering that to you. I have shared your comments with our IT team so that they can investigate further and ensure it does not happen to guests in the future. Thank you for taking the time to share your feedback and we hope you will give us another chance to provide you with a great stay.

6/10 Okay

Ron

Travelled with partner
Liked: Staff & service
The motion detection thermostat is the dumbest thing i have ever encountered. It was always to hot
Stayed 4 nights in Oct 2023

10/10 Excellent

Mary, Sacramento

Business traveller, Travelled with partner
Liked: Amenities
Room was clean and loved the skylights in the room! I asked the front desk for 2 wine glasses and coffee mugs and they were unable to provide them, so that was kind of strange that they didn’t have glasses and mugs, only paper and plastic cups.
Stayed 1 night in Oct 2023

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was close to shopping mall
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Amenities
Comfortable and reasonably priced.
Stayed 2 nights in Oct 2023

10/10 Excellent

aviv

Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, enjoyable, great staff, beautiful grounds and pool, clean...I have no complaints whatsoever.
Stayed 1 night in Oct 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Paul E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Tulane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wouldn’t stay again
The service was really good. The ladies at the front desk and cleaning staff were very kind. However, this hotel needs a major upgrade. The rooms are very run down, beds are uncomfortable and things seem to be out of order. The jacuzzi was black and unused .
Stayed 2 nights in Sep 2023
Response from Gary on 25 Oct 2023
Thank you for choosing to stay with us. We appreciate your feedback. On behalf of the entire staff, please accept our apologies for the poor experience. Currently, one of our hot tubs is out of order, however, we have a second, larger one in the pool area. I have passed along your comments to the appropriate department heads so they can address the issues you mentioned. Thanks again for your business and we hope that you will give us another chance to provide you with a great stay.

10/10 Excellent

Rubicela

Stayed 1 night in Sep 2023

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay at this property
We've stayed at this hotel before, although it has been many years since our last visit. The place has been updated and modernized here and there, making an already-good place even nicer. Our rooms were quiet and comfortable, and our stay was uneventful. Given the opportunity, we'll be back again in a heartbeat.
Stayed 2 nights in Sep 2023