Outdoor pool, pool umbrellas, pool loungers

Reviews of Alanda Marbella Hotel

5 out of 5
Alanda Marbella Hotel
Blvd. Principe Alfonso von Hohenlohe, Marbella, Malaga

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 596 reviews" "
Rating 8 - Good. 241 out of 596 reviews" "
Rating 6 - Okay. 85 out of 596 reviews" "
Rating 4 - Poor. 32 out of 596 reviews" "
Rating 2 - Terrible. 24 out of 596 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Subtle Gem! ❤️
What a phenomenal stay!! This crew really knows how to run a hotel and they really know how to make every single guest feel so welcome! The property itself is beautiful with gardens all around. There are three separate residential buildings. The pool is tremendous and they have an immaculately clean gym. In fact, the entire property is immaculately clean. The bedsheets were so soft and the room was very big by European standards. The whole design of The Alanda is amazing and for me what was really special was learning that they are a wellness hotel. The food is fabulous and in my opinion this is the only place to stay when you’re in Marbella!
Stayed 2 nights in Oct 2023

6/10 Okay

Rod

Liked: Cleanliness
Stayed 4 nights in Oct 2023

8/10 Good

Rana

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A very good hotel
I liked the room, however, every time I am in the bathroom I see tiny insects around, otherwise the overall experience at the hotel was very good
Stayed 2 nights in Sep 2023

10/10 Excellent

Anum

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay in 2 months, best customer service and hotel by far.
Stayed 4 nights in Jul 2023
Response from Guest Relations Alanda Marbella Hotel on 29 Aug 2023
Dear Anum,Thank you for coming back to Alanda Marbella Hotel for a second time, hopefully it wont be the last.We appreciate your kind comments regarding our staff and hotel in general. Its a pleasure for us to know you enjoyed your stay. Our guestsfeedback is the best way to provide us with the necessary tools to improve our services so comments like yours make us happy to learn were on the right path towards our goal which is excellence.It will be a pleasure to have you again among us so please, do not hesitate to contact our reservations department for your next booking.Yours faithfully.

4/10 Poor

Ken

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Definitely NOT a 5star rating
If you are looking for a luxury hotel feature upscale decor, a dedicated concierge, 24-hour room service and facilities that 5star hotels have, not this one.
Stayed 2 nights in Apr 2023

10/10 Excellent

Claire

Stayed 1 night in Mar 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentine treat
Valentine night treat. We had a table reservation at the Thai gallery restaurant which is located at La Plaza within Puente Romano hotel. I decided to stay at the 5* Alanda hotel as it is perfectly located just 50m away and was 1/3 of the price Puente Romano, Nobu and Marbella Beach club. The hotel was clean, offered good sized rooms and an excellent buffet breakfast. I would highly recommend if you want the facilities offered by a the exclusive hotels nearby but at a fraction of their cost.
Stayed 1 night in Feb 2023

10/10 Excellent

Corrie

Stayed 2 nights in Jan 2023

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Marbella
5 star hotel at a reasonable price,great location,clean rooms and big enough and staff are very friendly and helpful.I am looking forward to come back to this hotel soon.Thank You Alanda Marbella
Stayed 2 nights in Nov 2022

10/10 Excellent

osman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff especially Simon the head chef. Breakfast was superb. Loved it.
Stayed 7 nights in Oct 2022

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Harpreet Singh

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2022

2/10 Terrible

Aria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cons: This is not a five star hotel. Breakfast was average. Rooms was small. Refrigerator was empty (in a 5* hotel !!!) No mini bar. At the time of reservation it was not disclosed that the hotel do not serve alcohol “in costa del sol!!!!!” Manku restaurant was average, and over priced. Serving smoothies with cheesecake, burger , pizza, etc doesn’t make the hotel “healthy lifestyle hotel”. This is a serious Misleading advertisement !!! Not kid friendly. In my 6 night stay I went three times for grocery shopping, that’s includes my Drink, soft drink, fruits, salad, snack, etc. Pros: Close to the beach Nice and professional staff Cleanness
Stayed 4 nights in Aug 2022

2/10 Terrible

Aria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cons: This is not a five star hotel. Breakfast was average. Rooms was small. Refrigerator was empty (in a 5* hotel !!!) No mini bar. At the time of reservation it was not disclosed that the hotel do not serve alcohol “in costa del sol!!!!!” Manku restaurant was average, and over priced. Serving smoothies with cheesecake, burger , pizza, etc doesn’t make the hotel “healthy lifestyle hotel”. This is a serious Misleading advertisement !!! Not kid friendly. In my 6 night stay I went three times for grocery shopping, that’s includes my Drink, soft drink, fruits, salad, snack, etc. Pros: Close to the beach Nice and professional staff Cleanness
Stayed 1 night in Aug 2022

4/10 Poor

Aria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cons: This is not a five star hotel. Breakfast was average. Rooms was small. Refrigerator was empty. No mini bar. At the time of reservation it was not disclosed that the hotel do not serve alcohol “in costa del sol!!!!!” Manku restaurant was average, and over priced. Serving smoothies with cheesecake, burger , pizza, etc doesn’t make the hotel “healthy lifestyle hotel”. This is a serious Misleading advertisement !!! Pros: Close to the beach Nice and professional staff Cleanness
Stayed 1 night in Aug 2022

6/10 Okay

Maryam, boston

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Convenient, noisy
Stayed 6 nights in Jul 2022

10/10 Excellent

abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good
Stayed 8 nights in Jul 2022

10/10 Excellent

Karim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the centre
Stayed 3 nights in Jul 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Hassib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great.
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
This is the worst hotel and worst breakfast in all of Spain. And I've traveled the entire country extensively. Our air conditioning was also broken during the heat of the summer and having a family of four's laundry done was 583 euros.
Stayed 3 nights in Jun 2022

4/10 Poor

Garrett

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Just to be clear if you are expecting any bit of luxury here you will be severely disappointed. Room is on par with a holiday inn. They take nice pictures of the pool, but their main building doesn’t even have a pool. You have to walk across a parking lot to get there. Called the front desk for water. Guy said “you have to come down and get it. I’m the only person here” we had breakfast included but didn’t even go based on how bad everything else was.
Stayed 1 night in May 2022

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and my staying at the hotel was great
Stayed 7 nights in Mar 2022

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Monica

Stayed 1 night in Feb 2022

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Alanda Marbella Hotel Team on 1 Mar 2022
Thanks for taking your time to rate our Hotel. Hope to see you soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecellent
We had 2 nights here whilst we signed for a new house,very reasonable excellent breakfast
Stayed 2 nights in Jan 2022
Response from Alanda Marbella Hotel Team on 9 Feb 2022
Thank you very much Bárbara for your comment. We will keep improving for our customers.

8/10 Good

Mario

Stayed 1 night in Dec 2021
Response from Alanda Marbella Hotel Team on 9 Feb 2022
Thanks you very much on behalf of Alanda Marbella Hotel team!

6/10 Okay

Yaser, houston

Travelled with family
Liked: Cleanliness
Good location noisy room
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and clean hotel. In prime location if you are going to any of the restaurants in Puente Romano as you only need to cross the road.
Stayed 1 night in Dec 2021
Response from Alanda Hotel Marbella on 10 Jan 2022
Dear guest, First of all, I would like to thank you for taking the time to write such great review about your stay with us, and honoring us with this high score. We are happy to hear that you appreciated the level of cleanliness at our hotel and that you made the most of our location. We're looking forward to welcoming you back. Kind regards

10/10 Excellent

PEYMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Updated and clean rooms. Nice pool and Gym. Good buffet breakfast. Very friendly staff.
Stayed 1 night in Sep 2021
Response from Alanda Hotel Marbella on 10 Jan 2022
Dear Peyman, First of all, I would like to thank you for taking the time to write such wonderful review about your stay with us, and honoring us with the highest score! I'm delighted to hear that you had such a great experience. Glad our location was ideal for getting around and that you felt so well taken care of by our staff. I look forward to sharing your compliments with our whole team. We're proud to be your new favorite in the city and we'd love to host you again. Kindest regards,

6/10 Okay

Allana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
hotel is in a good location and the rooms are spacious and well designed. I would say this is more of a 4 star though. Staff are rude, unhelpful, and incredibly slow. None of the room utilities were topped up the next day eg tea or towels. Had to constantly ring up for more every day! Plus the electricity stopped working from midnight to 8am which isn’t helpful when you need the toilet in the middle of the night and can’t put the lights on !
Stayed 2 nights in Sep 2021
Response from Alanda Hotel Marbella on 10 Jan 2022
Dear Allana. Thank you for your review and feedback. While we’re thrilled to hear that you appreciated the location of the hotel and our rooms, we regret that the service you received was anything less than exceptional. We will be sure to share your feedback with our team. I know they will take it to heart. We’d love to host you the next time you visit Marbella and share a new experience. Kind regards

10/10 Excellent

Louise

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great hotel in a fantastic location close to the beaches
Stayed 2 nights in Sep 2021
Response from Alanda Hotel Marbella on 10 Jan 2022
Dear Louise, Thank you very much for sharing with us your amazing review regarding your last stay in Alanda Marbella Hotel! We are glad to know that you had a fabulous stay and that our location was perfect for your needs. We are certainly looking forward to see you again very soon! Kindest regards,

8/10 Good

Mr Ronn J A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Beautiful hotel very clean room beautiful pool great food lovely
Stayed 2 nights in Aug 2021
Response from Alanda Hotel Marbella on 10 Jan 2022
Dear guest, Thank you very much for sharing with us your amazing review regarding your last stay in Alanda Marbella Hotel! We are glad to know that you had a fabulous stay. We will share your nice words with all our team, we are sure they are going to love it! We are certainly looking forward to see you again very soon! Kindest regards,

6/10 Okay

Yousef

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Khaldoun Hayajneh, General Manager on 5 Jul 2021
Dear Marc, Thank you for your excellent rating. Please come back to see us in the near future! Best,

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & breakfast Sadly the bar was not open & no alcohol available in the restaurant during the evening
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Khaldoun Hayajneh General Manager Alanda Hotel Mar on 13 Oct 2020
Estimado/a huesped, Muchas gracias por su comentario. Nos alegra saber que ha disfrutado de su estancia y esperamos darle la bienvenida de nuevo muy pronto. Reciba un cordial saludo,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Khaldoun Hayajneh General Manager Alanda Hotel Mar on 28 Sep 2020
Estimad@ huesped, Muchas gracias por su comentario. Nos alegra saber que ha disfrutado de su estancia. Esperamos darle la bienvenida de nuevo muy pronto y que disfrute de los nuevos servicios. Reciba un cordial saludo

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel In Marbella
The hotel is amazing close to everything not far from Marbella bus station..the breakfast is good and Halal in case you’re looking for Halal food..the room is super big and have everything you may need with a comfy bed the only concern is the wall of the room is not a soundproof... Me & my wife had to wake up after 3:00 am on the sound of tv from the room next to us..the following day we asked to move to another room and they didn’t mind at all we also asked for a late check out and the accepted overall our staying was amazing
Stayed 2 nights in Aug 2020
Response from Khaldoun Hayajneh General Manager Alanda Hotel Mar on 16 Sep 2020
Dear Ahmed, Thank you for your opinion, it is important for us. We are sorry to hear about the inconveniences during your stay. In Alanda Hotel Marbella we keep working to improve our guests experience. We have taken note of your comment and will work to solve it for the future. We hope to welcoming you soon.

2/10 Terrible

Alaa

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Khaldoun Hayajneh General Manager Alanda Hotel Mar on 28 Sep 2020
Dear Alaa, Thank you for your comment. Your opinion is important for us. We are sorry to know the score. We are working in rooms and facilities to improve our guests experiences. We hope to welcoming you soon and know your comments after you enjoy the new Alanda Hotel Marbella. Kind regards,

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Upon first impressions this hotel looked very nice. The rooms were ok but the woodwork looked tired and moisture damaged! No pool it was taped off and drained and looked like it hadn’t been cleaned for a long time, also it doesn’t state anywhere in the description that the hotel doesn’t serve alcohol! On a plus side the staff were extremely friendly and helpful
Stayed 3 nights in Nov 2019
Response from Alanda Hotel Marbella on 13 Nov 2019
Dear Ryan, Many thanks for your very kind feedback and for taking the time to share your comments with us. We are very grateful for your opinion about our Staff, which is very important to us, as they constitute one of our best assets.We are making improvements in our rooms and renovating our facilities to prevent this kind of issues from happening in the future. We would love to see you back soon to check the improvement yourself. Best regards,

6/10 Okay

Jerry, Welwyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall we were disappointed with our stay. The rooms are tired and tatty and not as seen in the pictures. The bedrooms and bathrooms do need to be refurbished. We were also disappointed that no alcohol was served at this hotel. It is stated in the Expedia web site but at the bottom of the page, so we didn’t notice. Also, there was no bars within walking distance so we had to take a taxi to get a drink! I think this should be pointed out earlier on in the hotel description.
Stayed 3 nights in Oct 2019
Response from Alanda Hotel Marbella on 30 Oct 2019
Dear Jerry, we are sorry to hear the hotel did not meet your expectations. We are generally known for our exceptional attention to detail, and we regret that we missed the mark this time. Please note we're taking renovation works in our rooms and facilities, so we'd love to see you back soon to check the improvement yourself. Thank you for taking the time to write a review that will help to improve our service in the future. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Alex, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel it self. Very good facility and convenient location. 5 min wack to the beach. Excellent breakfast.
Stayed 4 nights in Sep 2019
Response from Alanda Hotel Marbella on 8 Oct 2019
Dear Alex, Many thanks for your very kind feedback and for taking the time to share your comments with us. I am very pleased to read that you enjoyed your stay and had an excellent breakfast at Alanda Hotel Marbella. We look forward to having the pleasure of warmly welcoming you back very soon. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
position of hotel fantastic.pool sunbeds are poor need replacing and more umbrellas
Stayed 9 nights in Sep 2019
Response from Alanda Hotel Marbella on 8 Oct 2019
Dear guest,Thanks for taking the time to share this feedback. We are glad to hear you enjoyed our location. Please note at this moment we are renewing all our rooms and facilities and we would love to see you back soon to check the improvement yourself. Kind regards from Marbella