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Reviews of Meliá Lisboa Oriente

4 out of 5
Meliá Lisboa Oriente
Avenida D. Joao II, Parque das Nacoes, Lisbon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 151 out of 197 reviews" "
Rating 8 - Good. 34 out of 197 reviews" "
Rating 6 - Okay. 8 out of 197 reviews" "
Rating 4 - Poor. 1 out of 197 reviews" "
Rating 2 - Terrible. 3 out of 197 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

u

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from Tânia Costa on 16 Apr 2024
Dear Sir/MadameWe are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one thing I would like to add. The shower handle was not working properly. They should have checked it before allowing guests in that room.
Stayed 1 night in Mar 2024
Response from Tânia Costa on 16 Apr 2024
Dear Mr. Paascal,We are grateful that you have chosen Melia Lisboa Oriente and for sharing your experience. It is with great satisfaction that we have knowledge you have enjoyed your stay with us. Concerning your comments, they are important to us, please be sure that we take them in consideration. Hoping to receive you in the future.Best Regards,

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff, easy check in. Nice room, comfortable bed. Overlooking Oriente railway station ( At my request) Good quality buffet breakfast. Huge shopping mall 3 minutes away.
Stayed 1 night in Mar 2024
Response from Tânia Costa on 1 Apr 2024
Dear Mr. Thomas,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Highly recommend
Stayed 1 night in Mar 2024
Response from Tânia Costa on 31 Mar 2024
Dear Mrs. Cristina,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms. Good customer service. Close to Msny restaurants, to the train station and to the vasco da gamma mall.
Stayed 1 night in Mar 2024
Response from Tânia Costa on 26 Mar 2024
Dear Mr. Pascal,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your liked your stay with usWe look forward for your next visit. Best regards,

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From easy check-in to speedy and delicious room service, the Melia was a lovely stay! Located right next to the station for easy access to trains to Sintra, buses into downtown Lisbon and 3 subway stops from the airport. So easy to get around and see the city, visit the shopping centre across the street and wander the streets nearby. A great stay overall!
Stayed 1 night in Jan 2024

6/10 Okay

Lisa, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything about this hotel was really quite nice, except the sink in my bathroom didn't drain (room 704). I asked them to fix it, and someone came, but it still didn't drain after that. They clearly knew this was a problem when I called to have it fixed, so I question why they would offer a room in this condition. I would stay here again, but next time I would check all facilities before settling in and request another room if everything wasn't in working order.
Stayed 1 night in Jan 2024
Response from Tânia Costa on 13 Feb 2024
Dear Mrs Lisa,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. We are very sorry for the issues you had during your stay and we sincerely apologize. Keep in mind that everything necessary will be done so that this type of situation does not recur in the future.Hoping to receive you in the future.Best regards

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and helpful friendly staff
Stayed 2 nights in Jan 2024
Response from Tânia Costa on 13 Feb 2024
Dear Mrs Colleen,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Isabel, Sherwood Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed help to the train station with my bags and the front desk right away offered to help with my bags 😊 I can’t thank them enough for all there help the whole staff were very hospitable 😊 I would stay at this hotel again .
Stayed 2 nights in Jan 2024
Response from Tânia Costa on 12 Feb 2024
Dear Mrs. Isabel,Thank you for your preference and for sharing your experience in our Melia Lisboa Oriente. We are thrilled to know that you enjoyed your stayed with us and that are also happy to hear that our staff was helpful and responsive.We look forward for your next visit. Best regards,

10/10 Excellent

Keyimani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with access to the transportation hub to get around Lisboa!
Stayed 2 nights in Dec 2023
Response from Tânia Costa on 12 Feb 2024
Dear Mr. Keyimani,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Slice of Comfort!
What a wonderful stay! The staff was amazing! Earlier check in post red-eye flight and quick service to get a cot. Our room was comfortable for two adults and 2 children. Very comfy, firm beds and the couch and cot were already prepared for us upon arrival! I was surprised how little noise we heard from our room, as the train was right outside our window, but we didn’t hear anything in the hallway either. Curtains in the room were excellent for keeping the room dark. Tight parking, but we made it work and they even had a charging station! Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Tânia Costa on 21 Dec 2023
Dear Mrs Nicole,Thank you for your preference and wonderful comment and we will transmit to all our team. It's comments like yours that motivate us more and more to continue improving day by day.We look forward for your next visit. Best regards,

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tânia Costa on 21 Dec 2023
Dear Mrs Kendra,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards

10/10 Excellent

Mafalda

Stayed 1 night in Dec 2023
Response from Tânia Costa on 5 Jan 2024
Estimada Sra Mafalda,Gratos pela preferência e pela partilha da experiência vivida no nosso Melia Lisboa OrienteÉ com muita satisfação que constatamos que a estadia foi de vosso agrado.Ficamos na expectativa de uma futura visita.Com os melhores cumprimentos,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nestled in a nice neighborhood in redeveloped Lisbon. Perhaps a little too busy.
Stayed 1 night in Nov 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mr. Paul,Thank you for your preference and for sharing your experience.We are happy to know that you enjoyed your stay with us and we look forward to welcome you again at Melia Lisboa Oriente.Best Regards

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melia - always a good choice
Melia is always a good stay for us... whenever it's available, we tend to go back, because we consistently get good service, and the hotels are always clean, with good amenities, and very friendly staff. Lisbon's Oriente location did not disappoint, and was very much in line with previous experiences. The room was nice and spacious, bathroom was great. Having USB ports next to the bed was a nice surprise since we didn't need to worry about our phones charging.
Stayed 2 nights in Nov 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mrs Carmen,Thank you your preference and for sharing your experience in our Melia Lisboa Oriente. We are very happy to know you had such a good time at our hotel. It was a pleasure to meet you and we hope to welcome you back in the near future.Best regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area of LIsbon on the river near to the exhibition centre and area a for concerts lots of eating options Feels very safe
Stayed 3 nights in Oct 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mr. Chris,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the Parque Das Nacoes! Near metro.
We needed to get to the airport early so this hotel was perfect. 1 minute walk to the Oriente Metro which goes straight to the airport and it’s in a great location with a 1 minute walk to the Vasco da Gama mall and the surroundings from Expo ‘98. The bed was very comfortable!
Stayed 1 night in Oct 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mrs. Peggy,Thank you for your rating and for sharing your experience at Melia Lisboa Oriente.We are happy to know that you enjoyed your stay.Looking forward for you next visit.Best Regards

10/10 Excellent

natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mrs. Natalia,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff!!
Superb hotel. Helpful staff. Great breakfast. Luxurious room.
Stayed 1 night in Oct 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mrs.Christopher,Thank you for your rating and for sharing your experience at Melia Lisboa Oriente.We are happy to know that you enjoyed our breakfast and your stay.Looking forward for you next visit.Best Regards

10/10 Excellent

Mike

Travelled with family
Clean room, front desk staff helpful and efficient. Very nice breakfast with many choices. Would definitely return here.
Stayed 1 night in Oct 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mr Mike,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

luis

Stayed 2 nights in Oct 2023
Response from Tania Costa on 29 Nov 2023
Estimado Sr. Luis,Gratos pela preferência e pela partilha da experiência vivida no nosso Melia Lisboa OrienteÉ com muita satisfação que constatamos que a estadia foi de vosso agrado.Ficamos na expectativa de uma futura visita.Melhores Cumprimentos

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great price
Front desk extremely helpful from holding our luggage, calling taxi, etc. Nice rooms, great staff at bar and food was good.
Stayed 1 night in Oct 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mrs Catherine,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Gene, BRENTWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was literally next door from the Lisboa Oriente train station which we arrived in from Porto. The hotel was very nice and our room on the 15th floor had a spectacular view of the Parque Das Nacoes district with the Vasco De Gama Tower, Vasco De Gama bridge (longest in Europe), the Tagus river, the Altice Arena and surrounding shopping and walking areas. Saw a fantastic sunrise from our room before our morning breakfast buffet downstairs! I would recommend this hotel anytime, but mostly because of it's proximity to the airport as we spent our last night in Lisbon before flying back home. Obrigado Melia Lisboa Orient for our very pleasant stay in your hotel!

6/10 Okay

Cory

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is in a great area, beside a shopping centre and close to the airport. However, check in took a bit longer than normal. Also, we had brown stains on our towels, called front desk and they said they’d send someone. An hour later, had to call them again to get towels. Lights in washroom were not functional.
Stayed 1 night in Oct 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Pretty good hotel. Definitely would come back. Not to close to the city center
Stayed 2 nights in Oct 2023

10/10 Excellent

John A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive hotel, easily accessible by road, good parking, good access to regional transportation.
Stayed 2 nights in Oct 2023

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service
Room needs to be updated - especially the bathroom.
Stayed 1 night in Oct 2023

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Good location near train station and many restaurants. Also near river, really beautiful area. Great staff, delicious breakfast, very large room with fridge, couch area, lotion. Elevators very different and missed many times as had to put floor number in before getting on. Too many lights and switches but very dark in bathroom where you need it.
Stayed 4 nights in Oct 2023

10/10 Excellent

marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Friendly. Good buffet breakfast
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel very last minute for the last night of our break in Lisbon, as we were desperate for a good night's sleep after a terrible few nights in an old apartment. We were so pleased, it was exactly what we needed. The room was quiet and comfortable, and the blackout curtains were great. Mattress on the king size bed was quite firm, but the pillows were better than most you find in hotels. Air conditioning is good. Everything was clean and the room was super spacious. It was the best sleep of my holiday! Shower and complementary toiletries were wonderful, and the towels were lovely and fluffy. Location is good if you specifically want to visit things in Parque das Nações, short walk to all the restaurants and Oceanarium, but not as a base for tourist Lisbon stuff. It's a 15 min drive to the airport which is handy. The only downsides were 1) the bathroom door didn't close properly, 2) one of the elevators didn't seem to be working, which led to a very long wait on the morning we needed to check out.
Stayed 1 night in Oct 2023

2/10 Terrible

Michael R

Stayed 2 nights in Oct 2023

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mrs Charlotte,We would like to thank you for your preference in choosing Melia Lisboa Oriente and for your 5 star rating.We look forward to welcome you back.Best Regards

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
This place is ideal for vacation
Stayed 2 nights in Oct 2023

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet and clean. Showered gel and shampoo provided. Only problem is the shower is super slippery , it was quite scary trying to shampoo my hair while trying to hold on to the safety bars.
Stayed 2 nights in Oct 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and with lot of storage. Closed to Subways and trian stations. Breakfast is with good quality and lot of choice.
Stayed 4 nights in Sep 2023

10/10 Excellent

Dorsena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offers breakfast, lunch and dinner buffet with good options for reasonable price.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 1 night in Sep 2023

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport.
Stayed 1 night in Sep 2023

10/10 Excellent

Laurel A

Stayed 1 night in Sep 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tânia Costa on 14 Sep 2023
Estimado Sr. Victor,Gratos pela preferência e pela partilha da experiência vivida no nosso Melia Lisboa OrienteÉ com muita satisfação que constatamos que a estadia foi de vosso agrado.Ficamos na expectativa de uma futura visita.Com os melhores cumprimentos,

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tânia Costa on 29 Nov 2023
Dear Mr. Will,Thank you for your preference in choosing Melia Lisboa Oriente for your stay.We thank you for rating and we look forward to welcome you once again.Best Regards

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tânia Costa on 6 Sep 2023
Dear Mrs. Kathryn,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Eun Sang, Thornhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet despite our room facing the train station (looking down at the platforms directly). Clean room and convenient location. Ver courteous reception staff.
Stayed 1 night in Aug 2023
Response from Tânia Costa on 17 Sep 2023
Dear Mr, Eun Sang,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Tânia Costa on 17 Sep 2023
Estimada Sra Marisa,Gratos pela preferência e pela partilha da experiência vivida no nosso Melia Lisboa OrienteFicamos felizes que a sua estadia tenha superado as suas expectativas.Esperamos voltar a recebê-la numa próxima oportunidade.Melhores Cumprimentos

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! The staff went above and beyond expectations. Celebrating our 30th wedding anniversary and they provided champagne and cheese plate on them. Highly recommend .
Stayed 1 night in Aug 2023
Response from Tânia Costa on 17 Sep 2023
Dear Mr. Andrea,Thank you for taking time to review and evaluate your stay with us.We are happy to know that you enjoyed being with us and that we were able to make your stay memorable.We hope to welcome you again back soon at Melia Lisboa Oriente.Best Regards

10/10 Excellent

Renee, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and conveniently located near Parque das Nações, Vasco da Gama Shopping Mall and Oriente Station.
Stayed 1 night in Aug 2023
Response from Tânia Costa on 17 Sep 2023
Dear Mrs. Renee,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay. Very accommodating staff. Only complaint is they charge 4 euro to bring ice up to your room. I just went down and got it from the bar. No biggie.
Stayed 2 nights in Jul 2023
Response from Tânia Costa on 31 Jul 2023
Dear Mrs. Karyn,We are grateful for your preference and for sharing your experience in our Melia Lisboa Oriente. It is with great satisfaction that we found that your stay exceeded your expectations. We look forward for your next visit. Best regards,

10/10 Excellent

Conceicao

Liked: Cleanliness, staff & service, property conditions & facilities
Rita was great. Take away breakfast was lacking
Stayed 1 night in Jul 2023
Response from Tânia Costa on 31 Jul 2023
Dear Mrs Conceição,Thank you for your rating and for sharing your experience at Melia Lisboa Oriente.We are happy that you enjoyed your stay with us.We look forward for your next visit. Best regards,